Amakshar Technology Solutions Pvt Ltd

L3 Maximo Support Description Provide L3 support for IBM Maximo issues, including performance, technical, functional, and integration problems. Analyze and resolve complex technical issues, identifying root causes and applying longterm fixes. Develop and implement Maximo configurations, automation scripts, escalations, workflows, BIRT reports and custom MBO classes. Handle integration issues with external systems using REST/SOAP APIs, WebSphere, and middleware tools. Collaborate with L1/L2 support teams to review escalated issues and avoid recurring problems. Participate in incident, problem, and change management processes. Work with business stakeholders to understand requirements and translate them into technical solutions. Perform code reviews, ensure adherence to best practices, and maintain technical documentation. Document technical solutions, user guides, and support handover materials. Ensure SLAs are met and support incidents are tracked and resolved using ITSM tools like ServiceNow or Remedy. Development and Modify Oracle Store Procedure, Triggers & Schedules Develop Complex SQL Queries (ref:hirist.tech)