AM Credit Services

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Operations Shared Services (OSS) drives operations' performance standards, service excellence, and consistency across the Group and our Global Service Centres (GSCs). This central team oversees areas such as business intelligence, cost management, reporting, billing and regulatory compliance. In addition, through its GSC Capabilities team, they are responsible for enterprise-wide workforce management, location strategy, future skills, and group common services (AI, automation, and other strategic initiatives).

We are currently seeking an experienced professional to join the INM Credit Services team.

Principal Responsibilities

Responsibilities include:

• Ensure the highest levels of service both internal and external customers, and with a objective of protecting the interests of the bank at all times
• Checking of the security documents and recommending changes in HUB limits, etc. based on review / completion of necessary documentation; while ensuring adherence to pre-disbursal comments.
• Ensure Security Creation and perfection.
• Track CARM approval comments / conditions and following up with the business on due dates.
• Monitoring credit limits
• Agreed upon SLAs to be met and monitored at regular intervals.
• Improve turnaround times and reduce costs and error rates.
• Ensure compliance with regulatory and internal guidelines.
• Provide need based and time sensitive MIS.
• To ensure proper Housekeeping.

• Bachelor’s degree preferably in accounting, finance or similar field;
• Awareness of the types and nature of credit products, security types and processes would be an added advantage;
• Strong analytical, problem-solving, communications, financial and interpersonal skills;
• Expert knowledge of MS Excel
• Ability to communicate effectively & Attention to details

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and ShanghaiBanking Corporation Limited, India