Alukkas Enterprises

Roles & Responsibilities: Needs Assessment and Solution Design: Collaborate with clients to understand their business needs, challenges, and goals. Translate business requirements into functional and technical specifications for Dynamics 365 solutions. Design and develop customised Dynamics 365 solutions, including customisations, configurations, and integrations. Implementation and Configuration: Configure and implement Dynamics 365 modules and features. Develop and maintain PowerApps and PowerAutomate workflows to enhance business processes. Test and validate solutions to ensure they meet requirements and perform optimally. Support and Maintenance: Provide ongoing support and maintenance for Dynamics 365 systems. Troubleshoot and resolve technical issues and user problems. Monitor system performance and identify areas for improvement. Training and Documentation: Provide training and support to end-users on using Dynamics 365. Document solutions and processes for future reference. Communication and Collaboration: Act as a liaison between clients, internal teams, and Microsoft Dynamics 365 support. Maintain clear and effective communication with all stakeholders. Preferred candidate profile: Education: Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience. Experience: Overall 5+ years of experience in IT Industry. Retail Industry experience will be a plus. 3+ years of proven experience in implementing and supporting Microsoft Dynamics 365 solutions (Finance & Operations). Skills: Strong understanding of Dynamics 365 modules (e.g., Finance, Supply Chain Management, Inventory Management). Experience with Power Platform (PowerApps, PowerAutomate, Power BI). Knowledge of cloud technologies (e.g., Azure, AWS). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certifications: Microsoft Dynamics 365 certifications (e.g., Functional Consultant, Technical Consultant) are a plus.