Department – Quality Management Title – QA Manager Location – Chandigarh No. of Positions – 1 Experience – 15+ Years Job Type – Full-Time Shift Timings – IST/ PST We are looking for a QA Manager with strong experience in cloud and on-premise product delivery. In this role, you will lead a QA team responsible for ensuring quality across the entire lifecycle — from development and staging to customer implementation and deployment testing. This includes test planning, automation, and coordination with DevOps, implementation teams, and support. Key Responsibilities: Define and manage QA strategy for products deployed on both AWS and customer-managed environments. Collaborate with implementation and delivery teams to validate builds before deployment to on-premise customers. Oversee testing across development, staging, and UAT environments to ensure high-quality releases. Develop automated test frameworks for APIs, UI, and infrastructure validation (cloud and on-premise). Establish pre-deployment validation checklists for customer-specific builds and configurations. Ensure rigorous regression, performance, and security testing, especially for regulated industries. Coordinate with support and implementation teams to triage field issues and incorporate feedback into QA processes. Develop and track quality KPIs such as defect density, release stability, and field defect rates. Drive continuous improvement in QA practices across CI/CD pipelines, automation, and manual validation efforts. Requirements: Bachelor’s or Master’s in Computer Science, Engineering, or a related field. 7+ years in QA, with 3+ in a leadership role managing both SaaS and on-premise product testing. Strong experience with cloud-native apps (AWS) and packaged software delivered to enterprise customers. Experience in installation and configuration testing for Linux/Windows environments. Expertise in automation tools (e.g., Selenium, Postman, PyTest) and CI/CD (e.g., Jenkins, GitLab). Familiarity with Docker, Kubernetes, and infrastructure as code (e.g., Terraform, CloudFormation). Excellent cross-functional communication, leadership, and problem-solving skills. Preferred Qualifications: AWS Certification (e.g., Solutions Architect, DevOps Engineer). Experience with configuration management tools (e.g., Ansible, Chef) for on-prem deployments. Exposure to compliance testing (e.g., SOC 2, HIPAA) in both cloud and on-premise contexts. Hands-on with monitoring/logging tools like CloudWatch, ELK, or Prometheus. Roles and Responsibilities Team mentoring, Risk Analysis, API Testing, Functional Testing, Cloud Server, Integration Testing, Agile, Database Testing, Complex Data queries Qualifications – Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

AlertEnterprise Technology is about powering the future with Technology and make enterprises and the world a safer place. We are at the heart of shaping and driving technology disruption and digital transformation for our clients running AlertEnterprise products. We set the direction to serve all business verticals and industries. Our mission is to identify and incubate the next generation of AlertEnterprise services around disruptive technologies and future demand from our customers for AlertEnterprise product implementations and guiding them to solve a complex problem by tailoring Alert Solutions to their specific needs. Department – Customer Success Location – Chandigarh/Noida No. of Positions – 2 Work Timings: US Timings Role: Technical Project Manager Experience: 9+ Years Role: As a Project Manager in the AlertEnterprise PIAM implementation project, the candidate will serve as the overall strategic, tactical and thought leader resource to the project. The position requires heavy client face time, excellent communication, organizational skills, and signification detailed documentation throughout the engagement. Your role will also include managing and directing the other resources from AlertEnterprise and track their tasks and act as their mentor and lead till the overall delivery of the project. Responsibilities : Develop well-written defined requirements and justifications and project scope statements for individual projects in accordance with signed contract and customer mission Create and maintain the project plan/activities during the project implementation Help the Project team in understanding the requirements and facilitate necessary meetings with the client Help the Project team in designing functional/technical specs and obtain necessary approvals from client Manage the cost, schedule, and performance of daily activities for projects Track the project budgets against the actual costs and forecast costs to completion Generate and promote the use of templates, schedules, and best practices Project overarching scope statements, manage complex IT project plans and necessary changes, and control the project, in part, by leveraging formal change management identifying and mitigating risk Escalate unresolved issues in a timely manner and communicate decisions Responsible for monitoring, tracking, recommending, and mitigating program risk, seeks opportunities for potential consolidation and efficiency. Work with Program manager an provide status reports on a weekly and monthly basis for steering committee meetings Ensure the PMO standards and implementation methodology is followed and all documents and artifacts and documented, presented and are timely signed off by the client. Lead end to end planning, schedule and project plan adjustment with the client and work with PMO for any risks and come up with the proposal on the mitigation plan to keep project delivery dates in the budget and in time. Help and participate in validation and solution demonstrations to the client’s business. Report project status on a weekly basis to key project stakeholders Leads cross-functional (business and technical) team discussions Identity gaps in customer requirements and product functionality and document/communicate it with the AlertEnterprise Delivery teams. Help in writing Statement of Work for upcoming projects Able to travel to client locations as needed to support job duties Help other Project teams in their projects Skills Minimum 5+ years of experience as an effective project manager in PIAM (Physical Identity and Access Management) projects with medium to large complexity. Knowledge of Physical Access Control Systems (PACS) like – Johnson Controls, Lenel OnGuard, CCURE, AMAG is a must. An expert on PACS concepts likes Readers, Badges, credential management, Access levels, door groups etc. Strong knowledge in PACS concepts and project management for PACS related functionality rollouts in global implementations. Must have worked as a project manager for at least 2 Identity Management projects end to end. Proficiency in MS Word, Excel, Outlook, MS Project/Smartsheets, and PowerPoint required Open to work on Smartsheets as project tracking and scheduler. Strong analytical and communication skills with in-depth experience utilizing all facets of Microsoft Project, Word, and Excel High level knowledge of JAVA based applications components– Application Server, Web Servers, SSO, Web Services, Databases, client/server architecture Experience in Agile Methodology required Ability to multi-task across assignments and engagements as needed The desire to work in a collaborative environment, and to solicit and provide constructive feedback Past Experience in Banking, Aviation or Utility sector (Preferred) Project Management Professional (PMP) preferred Education: Bachelor degree from an accredited educational institution in a technical discipline or certificate/and/or experience commensurate to education MBA a plus Travel Required Yes, between 50% to 100%, depending upon the project’s requirements

Department – Development Title – Lead – DevOps Location – Chandigarh No. of Positions – 1 Experience – 7+ Years Job Type – Full-Time Shift Timings – IST/ PST Roles and Responsibilities Experience building CI/CD pipelines using Jenkins, and/or any other CI tool to provision secure development and production environments Strong knowledge of administering various AWS services and resources. Good understanding of networking concepts particularly with AWS and/or Azure. Understanding experience with Terraform scripts, Helm charts, and Shell/Batch scripting. Highly proficient with modern monitoring tools and related integrations. Proficient with Troubleshooting Production environments Knowledge of Amazon EKS or Azure AKS is a plus. Knowledge of Azure/GCP is a plus. Hands on experience in Docker, Kubernetes Understanding of at least one Build Tools like Maven, Gradle , SBT Strong understanding of networking concepts Mandatory Skills ELK ( Elastic, LogStash, Kibana ) Hands on Monitoring Tools like AWS Cloudwatch, CloudTrails logs, APM Metrices Learn quickly and apply knowledge to new situations Handle sensitive and confidential matters, situations, and data Work independently and prioritize multiple tasks and adapt to needed changes Remain calm under high pressure/difficult situations. Willing to work in Night shifts. Qualifications – Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.

Department – Information Technology Title – Software Engineer II Location – Chandigarh No. of Positions – 2 Experience – 3+ Years Job Type – Full-Time Shift Timings – IST/PST Position Summary – This is a dynamic environment and the successful candidate will need to be a self-starting, hands-on, quick learning, detail oriented, highly motivated individual that works well in a team setting. The IT-System Administrator is responsible for managing, maintaining, computer systems and networks ensuring their stability, optimal performance while providing technical configurations and support. Providing support to end user staff, daily issues, both Network & Security Infrastructure, work with other Administrators to help resolve daily issues that arise. Provide support in a heterogeneous environment that include Dell, HP, Lenovo Hardware, Cisco switches, Servers, Laptops, workstations, SAN | NAS, Microsoft & Linux Operating systems. Implementing process, procedures and policies using Change Control, implementing highly available infrastructure. Excellent written and oral communication skills are required. Good customer service, troubleshooting and documentation skills required. Skills & Qualifications – Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Experience: Extensive experience in Systems administration, Network devices, Applications, Installation, implementation, and troubleshooting. Certifications: Industry certifications such as Microsoft, Linux or equivalent are highly desirable. Technical Skills: Strong knowledge of Server and client Operating systems, Configuration of Cisco switches, Firewalls, Backup | Recovery, Jira, Service ticketing, User management, Access controls, Database servers. Problem-Solving Skills: Excellent analytical and problem-solving skills. Communication Skills: Strong written and verbal communication skills. (Knowledge of Cloud infrastructure is a Plus). Essential Job Duties – Installation, configuration of systems (Servers and client workstations – Microsoft | Linux). Troubleshooting of Operating system issues, hardware issues & provide technical support to end-users, following the IT ticketing system. Assist with Network infrastructure configurations (Cisco switches, firewalls) support and maintenance. Apply Security patches (Microsoft and Linux systems), firmware upgrades and application upgrades. Installation and configuration of various Applications not limited to Antivirus, malware tools, Backup tools, Database server | client, Java, Apache Tomcat, nginx tools etc. Install and manage server virtualization technologies – VMWare Server ESX, Microsoft Hyper V. Active Directory -User management, Group policy rules and configuration, Security groups, Access controls, permissions, AD Backup | recovery. Working on Google Workspace – Email | distribution groups creation, configurations, security rules and management, Spam control, whitelisting domains. Troubleshooting and resolving network issues for End users ensuring system connectivity and reliability. Work on critical network services – LAN, DHCP, SFTP, Wireless network, Virtual machines, VPN, MFA. Continuous monitoring of IT systems health, performance, Log management tools, Alert notifications. Backup | Recovery – Technical implementation of backup & recovery – Applications, Servers, OS, Virtual machines, Database servers, schemas. Monitoring network, systems performance, identify bottlenecks & Implement solutions to optimize performance and capacity. Build & support the Development, QA, Production Servers – Application environments based on different OS (Windows & Redhat Linux), Microsoft Hyper-V, VMware ESXi, SAAS based hosted server environment Linux | Windows servers. Research and provide expertise on integration, installation of third party software and tools.

Department – Customer Success Location – Chandigarh/Noida No. of Positions – 1 Work Timings: US Timings Role: Lead Experience: 5 + years AlertEnterprise Technology is about powering the future with Technology and make enterprises and the world a safer place. We are at the heart of shaping and driving technology disruption and digital transformation for our clients running AlertEnterprise products. We set the direction to serve all business verticals and industries. Our mission is to identify and incubate the next generation of AlertEnterprise services around disruptive technologies and future demand from our customers for AlertEnterprise product implementations and guiding them to solve a complex problem by tailoring Alert Solutions to their specific needs. Role: You will be leading the Technical design mappings and execution of the Technical design for PIAM solution, designing integration with other interfaces and leading detailed (low level) design with client’s solution architects for the use cases and flows covered in the functional design and support of AlertEnterprise PIAM solution addressing identity and access management and governance functions across various Physical Access Control systems in customer’s environments while implementing Alert Guardian with the project team, ensuring system security. This role also covers the configuration of the AlertEnterprise PIAM solution for the customer. This includes solutions for provisioning, multi-factor authentication (MFA), functional design and configurations for Single Sign-On (SSO) and integration with HR sources for onboarding and offboarding and other lifecycle events. Responsibilities: A professional at this position in the AlertEnterprise Guardian PIAM project has the following responsibilities – Create the technical design covering “To be” solution for the use case documented signed off by the customer. Configure the PIAM solution to demonstrate the proposed “ToBe” business process solution to the clients. Support functional lead and project manager for the demonstration of the solution to facilitate design and obtain client signoffs. Answer any technical question on the project and provide guidance on hardware sizing requirements, proposed system landscape architecture diagrams and lead discussions with clients technical teams to finalize the technical design, reviews and obtain signoffs. Perform technical GAP analysis on the project requirement and explore alternative options for the design. Create a low-level design covering mappings of PIAM fields with PACS, other systems which are in integration scope and configure the system as per approved mappings and design in Dev, Test and assist the client in production configurations. Unit testing, Integration testing and supporting User acceptance testing by client’s business teams and perform configuration tweaks to solve issues and coordinate with the project manager, client and functional lead. Perform cutover strategy and obtain signoff from Clients technical teams and lead the final production cutover. Support all technical activities, validations, testing on the project and provide regular status updates to the project manager. Qualifications: Minimum of BS or BA Degree, MS preferred Minimum of 5 years industry experience Required Skills: Minimum 5+ years of working experience in functional and/or technical design of technology applications or integrations using Java or any other language. Minimum 5+ years of designing and configurations of Physical Access Control Systems – Johnson Controls, Lenel, CCure, P2000, AMAG or Honeywell (any 3) and integrations with Physical Identity Access Management solution is a must. Setup and configuration of Physical Access control systems, replication, segmentation and PACS integration for monitoring alarms, provision, de-provisioning of temporary and general access versus elevated access to security areas. PIAM software integration covering PACS enterprise application architecture covering employees, temporary staff, visitors, PIN management and integration of Video management systems covering camera or device integrations with PACS for monitoring, video analytics and management of visitors, vendors access. Configuration and end of end rollout of at least 2 PIAM implementations covering facility, site and campus level access and security best practices for various recommended PACS architecture in Airport or Corporate security or shared facilities across various locations covering central or distributed badging office functions. Expert level working knowledge of access levels, door groups, readers, access cards(badges) and Data Conduits for integrations with PIAM platforms. Expert in PACS Segmentation, partitioning techniques and configurations of access level design for designing physical security parameters. Working knowledge of PACS architecture and access control configurations covering door groups and badge templates. Setup and Integration with Active Directory, understanding of Network Security, firewall and communication protocols to access various PACS services, readers, badges and exposure to data conduits for integration with PIAM platform. Have Designed and configured badging office, badge auditing, physical access for tenant employees, lobbies in airports or shared high rise office spaces. Exposure to work with Airport security processes and access management. Has a very good understanding of systems like Active Directory, Linux, HR platforms like Workday and PACS systems like Lenel, CCure, Johnson Controls, AMAG, and other popular physical access control systems. Working knowledge of any other Identity management solution is a plus. Configuration and understanding of Single Sign-On Solutions like Active directory, PingFederate, Oauth 2.0 is a must. Deep understanding of RestAPI, Webservices & Certificate based security and SSL configurations hands-on. Application/Web Server: Tomcat, WebLogic or any other web server is a must. Languages: Java, SQL Queries, Scripting languages, Stored procedures is a plus. Excellent communication, writing, and team mentorship experience. Provide Identity Governance technical and project leadership on client accounts.

Department – Customer Success Location – Chandigarh/Noida No. of Positions – 2 Work Timings: US Timings Role: Sr. BA IDM consultants Experience: 7+ years AlertEnterprise Technology is about powering the future with Technology and make enterprises and the world a safer place. We are at the heart of shaping and driving technology disruption and digital transformation for our clients running AlertEnterprise products. We set the direction to serve all business verticals and industries. Our mission is to identify and incubate the next generation of AlertEnterprise services around disruptive technologies and future demand from our customers for AlertEnterprise product implementations and guiding them to solve a complex problem by tailoring Alert Solutions to their specific needs. PIAM Implementation Business Analyst Position Overview Our organization is seeking experienced candidates for the role of PIAM Implementation Business Analyst. If you are looking for an engaging and dynamic work environment, please review the qualifications and responsibilities outlined below. Responsibilities Requirements Gathering : Meticulously gather and analyze user requirements and business processes. Create functional swim lane diagrams to illustrate mapping and state representation. Business Objective Analysis : Elicit and analyze requirements to ensure alignment with genuine business objectives, depicted within functional flow diagrams. Collaboration : Foster collaboration with team members to maintain data and functional integrity across projects and systems. System Configuration : Take hands-on responsibility for system configuration approaches and implementation. Solution Design : Actively participate in solution design, implementation, and quality assurance activities. Deliverables Production : Generate high-quality and timely analysis and configuration deliverables. Project Scope Discussions : Engage in discussions with project teams regarding the appropriate scope and features for each release. Communication : Effectively communicate requirements in both written and verbal formats. Task Estimation : Participate in estimating tasks, defining the analysis process, and outlining deliverables for project assignments. Best Practices Documentation : Collaborate in the definition, refinement, and documentation of business analysis best practices. Qualifications & Must Haves Effective Communication Proficiency: Given the client-facing nature of the role, the selected individual must possess exceptional communication skills. They will be responsible for leading customer workshops, engaging in discussions to elicit requirements, and relaying this information to internal teams. Moreover, they will be tasked with logging detailed Jira tickets to facilitate the work of development teams. Additionally, this individual will collaborate with the Solution Architect or work independently to conduct customer walkthroughs of the target state. They will present these walkthroughs as proposals to clients and obtain sign-offs for the development of specified features within the project’s scope. 7 + years of experience, engineering or equivalent with relevant work experience. Information Security, Identity Access and Compliance, IAM, IAG, SSO, SAML, RBAC,PBAC domain experience is a must. SailPoint, OKTA, SAP IDM, SAP GRC, SAP Security, Oracle Cloud Technologies – Azure AD, Azure SSO, SMTP, SAP, LDAP, Databases, Web Servers, DB Queries, Troubleshooting, Demonstrations, Playbooks, Test Cases, Security Testing and Production Rollout processes. Has understanding of Project Management, Delivery Processes in Dev, Test and Production environments. Has good understanding of Change Management and Signoff processes for PRoduction deployment schedules. Well Versed with Requirement gathering, Traceability, Swim Lane Processes, Business Process Modelling, SDLC, Sign Offs, Testing Models, User Acceptance Testing, Reporting, Traceability, Test planning, Risk based Testing and Quality Assurance Processes. Physical Security systems – OnGuard, SOC, GSOC, Insider Threat, PSIM and PSP, Access recertifications, CardHolder Lifecycle, Role Based Access Controls, Position based Access Controls experience is a must, This is a client facing role. You shall have relevant experience in an end to end project delivery environment. 3+ years of Working experience on HRMS, IAM/PIAM, IAG Integration, Badge Printing, Credentials, Background check processes is a must. Problem-Solving Skills : Strong aptitude for problem-solving with a customer-centric approach. Teamwork and Adaptability : Excellent teamwork skills, adaptability to diverse personalities, and ability to thrive in a multicultural organization. Research Proficiency : Proficient in researching system issues, formulating solutions, and presenting findings to end-users. Support Availability : Willingness to provide phone support on a 24×7 basis. Learning Agility : Ability to quickly comprehend complex concepts through various training and on-the-job coaching. Methodical Solution Identification : Proven ability to identify issues and propose systematic solutions

Department – Quality Management Title – Software Engineer II Location – Chandigarh No. of Positions – 1 Experience – 3 Years to 6 Years Job Type – Full-Time Shift Timings – IST/ PST (Flexible to work in different shifts based on project requirements) Key Responsibilities: Perform functional testing and follow manual testing processes. Develop and execute test cases based on user stories and business requirements. Identify, log, track, and verify bugs using test management tools like Jira. Analyze requirements for potential gaps and suggest improvements. Create detailed test documentation, including test plans and reports. Conduct API testing as part of quality assurance processes. Collaborate with developers, business analysts, and stakeholders to ensure product quality. Adapt to changing work priorities based on client needs. Maintain clear communication with clients and team members. Required Qualifications: Strong experience in manual testing, including functional testing, test case execution, and defect tracking. Familiarity with SDLC and STLC processes. Proficiency in using test management tools like Jira. Good understanding of API testing. Knowledge on database testing is must and should be able to write sql queries. Strong analytical skills to identify and address requirement gaps. Ability to work independently with minimal supervision. Excellent communication and negotiation skills. Willingness to work from the office. Preferred Qualifications: Basic knowledge or hands-on experience in automation testing. Eagerness to learn and adapt to new technologies and methodologies.