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2.0 - 5.0 years

2 - 4 Lacs

Hyderabad

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Role & responsibilities 1. Store Operations Management Oversee daily operations of the retail store at the airport. Ensure smooth functioning of opening/closing procedures, billing, stock display, and cleanliness. Monitor adherence to airport authority regulations and security protocols. 2. Sales & Customer Service Drive sales targets by motivating and guiding store staff. Deliver excellent customer service, resolve escalated queries, and ensure a smooth shopping experience for travelers. Upsell and promote offers, loyalty programs, or new product launches. 3. Inventory & Stock Management Maintain optimum inventory levels and ensure timely stock replenishment. Monitor inward/outward stock movement and reduce shrinkage or damage. Coordinate with warehouse/logistics for timely deliveries and returns. 4. Staff Supervision Lead, train, and schedule store team members to ensure operational excellence. Track staff performance and ensure grooming and conduct meet airport standards. Handle shift planning and ensure adequate manpower coverage. 5. Compliance & Reporting Ensure adherence to all airport guidelines, safety rules, and brand SOPs. Maintain proper documentation and reports for stock, sales, and staff attendance. Submit daily/weekly/monthly reports to the area manager or head office. 6. Visual Merchandising Ensure merchandise is displayed attractively and updated as per planograms. Maintain the stores visual appeal according to brand standards and airport aesthetics. 7. Cash & POS Management Handle daily cash transactions, POS operations, and bank deposits. Ensure accuracy in billing and minimize cash handling errors. Preferred candidate profile

Posted 2 months ago

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