Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Manager on Duty at Airaavata Hospitals, located in Secunderābād. The Manager on Duty will oversee daily hospital operations, manage staff assignments, ensure patient satisfaction, and handle emergency situations efficiently. They will coordinate with various departments to ensure smooth functioning of hospital services, enforce policies and procedures, and provide leadership and support to hospital staff. Qualifications Hospital Operations Management and Staff Management skills Experience in handling emergency situations and ensuring patient satisfaction Leadership, Coordination, and Communication skills Ability to enforce policies and procedures Relevant experience in healthcare administration or a related field Bachelor's degree in Healthcare Administration, Business Administration, or a related field Strong organizational and multitasking abilities
The Receptionist at Airaavatha Hospital serves as the first point of contact for patients, visitors, and staff. This role is essential for providing excellent customer service, managing front-desk operations, coordinating appointments, and maintaining a professional and welcoming environment. Key Responsibilities: Greet patients and visitors warmly and assist them with inquiries or directions. Handle incoming calls and route them to appropriate departments. Register patients, schedule appointments, and manage appointment calendars. Maintain and update patient records in the hospitals management system. Coordinate with medical and administrative staff for smooth patient flow. Ensure the front desk area is neat, organized, and welcoming at all times. Manage billing inquiries and direct patients to the billing department when necessary. Handle administrative tasks such as filing, data entry, and document handling. Ensure patient confidentiality and adhere to hospital protocols. Qualifications & Skills: Education: Minimum 10+2; Diploma or Degree in Hospital Administration or relevant field preferred. Experience: 1+ year in a hospital, clinic, or front office setting. Excellent communication and interpersonal skills. Proficient in MS Office and hospital management software. Ability to multitask and remain calm under pressure. Polite, professional, and patient-centric attitude.