Company Description AIG Business Solutions Pvt. Ltd. is a cross-border consulting and services firm with expertise in revenue cycle management (RCM), HR consulting, US staffing, IT services, project management, and hospital management. We have operations in both the United States and India, partnering with businesses to design scalable systems and build high-performance teams. Our mission is to drive people-centric transformation through tailored solutions that align talent, technology, and strategy. We aim to help businesses overcome workforce and operational challenges by leveraging data-driven decision-making and deep industry knowledge. Role Description This is a full-time on-site role for a Credentialing Specialist located in Dwarka. The Credentialing Specialist will be responsible for processing credentialing and re-credentialing applications of healthcare providers, maintaining accurate and up-to-date credentialing files, verifying providers' credentials, and ensuring compliance with regulatory requirements. The role also involves liaising with healthcare providers and organizations to handle inquiries, resolve issues, and ensure timely credentialing processes. Qualifications Knowledge of credentialing processes and compliance requirements Experience with maintaining up-to-date credentialing files and verifying providers' credentials Strong organizational skills and attention to detail Excellent communication and interpersonal skills Ability to handle inquiries and resolve issues efficiently Understanding of healthcare provider and organization standards Proficiency in relevant software and technology tools Bachelor's degree in a related field or relevant work experience
Role Overview: As a Credentialing Specialist at AIG Business Solutions Pvt. Ltd., located in Dwarka, you will be responsible for processing credentialing and re-credentialing applications of healthcare providers. Your role will involve maintaining accurate and up-to-date credentialing files, verifying providers" credentials, and ensuring compliance with regulatory requirements. Additionally, you will be liaising with healthcare providers and organizations to handle inquiries, resolve issues, and ensure timely credentialing processes. Key Responsibilities: - Process credentialing and re-credentialing applications of healthcare providers - Maintain accurate and up-to-date credentialing files - Verify providers" credentials - Ensure compliance with regulatory requirements - Liaise with healthcare providers and organizations to handle inquiries and resolve issues - Ensure timely credentialing processes Qualifications: - Knowledge of credentialing processes and compliance requirements - Experience with maintaining up-to-date credentialing files and verifying providers" credentials - Strong organizational skills and attention to detail - Excellent communication and interpersonal skills - Ability to handle inquiries and resolve issues efficiently - Understanding of healthcare provider and organization standards - Proficiency in relevant software and technology tools - Bachelor's degree in a related field or relevant work experience,
Company Description AIG Business Solutions Pvt. Ltd. is a cross-border consulting and services firm with expertise in revenue cycle management (RCM), HR consulting, US staffing, IT services, project management, and hospital management. We have operations in both the United States and India, partnering with businesses to design scalable systems and build high-performance teams. Our mission is to drive people-centric transformation through tailored solutions that align talent, technology, and strategy. We aim to help businesses overcome workforce and operational challenges by leveraging data-driven decision-making and deep industry knowledge. Role Description This is a full-time on-site role for a Credentialing Specialist located in Dwarka. The Credentialing Specialist will be responsible for processing credentialing and re-credentialing applications of healthcare providers, maintaining accurate and up-to-date credentialing files, verifying providers credentials, and ensuring compliance with regulatory requirements. The role also involves liaising with healthcare providers and organizations to handle inquiries, resolve issues, and ensure timely credentialing processes. Qualifications Knowledge of credentialing processes and compliance requirements Experience with maintaining up-to-date credentialing files and verifying providers credentials Strong organizational skills and attention to detail Excellent communication and interpersonal skills Ability to handle inquiries and resolve issues efficiently Understanding of healthcare provider and organization standards Proficiency in relevant software and technology tools Bachelor's degree in a related field or relevant work experience
We are hiring for our Client Amerix Hospital Company Description Amerix Hospital was established by the family of Doctors with a vision to provide world-class oncology care. They founded VIPP LLC 30 years back, a thriving enterprise that operates multiple hospitals, surgery centers, cath labs, and real estate ventures across California for the past 40 years. . Their profound passion for advancing cancer treatment and care has driven their commitment to developing specialized cancer hospitals. Our flagship facility is a 150-bed hospital, which opened on 4th February, World Cancer Day. The current building has a capacity of 300 beds and is part of an ambitious plan to expand to a 1,500-bed medical campus across four buildings on an 8-acre property within the next 7-8 years. Role Description This is a full-time on-site role for a Manager- Human Resources, located in Dwarka. The Head of Human Resources will be responsible for leading and overseeing all HR functions, developing and implementing HR strategies, policies, and programs that align with the company's goals. Additional responsibilities include managing recruitment, employee relations, performance management, talent development, compliance and regulatory requirements, compensation and benefits, and fostering a positive workplace culture. The role requires ensuring that HR processes and practices support the company's growth and operational needs. Qualifications Proven leadership in developing and implementing HR strategies and policies Strong experience in recruitment, employee relations, and performance management Expertise in talent development, compliance, and regulatory requirements Knowledge of compensation and benefits management Excellent verbal and written communication skills Ability to work effectively in a multicultural and cross-functional environment Relevant qualifications such as a Bachelor's or Master's degree in Human Resources, Business Administration, or a related field Experience in the Hospital industry is mandatory.
Client : Amerix Hospital is a new-generation healthcare facility in Dwarka, Delhi, built with a simple promise: Good people, good medicine harnessing spiritual energy with no shortcuts. We combine cutting-edge medical care with a patient-first, sewa-driven philosophy. Every patient is treated with compassion, transparency, and dignity. We are now seeking a visionary Chief Operating Officer (COO) to lead our growth journey. Role Overview The COO will act as the growth engine of Amerix Hospital driving business development, marketing, doctor engagement, patient experience, and scalable operations. This is not a conventional administrative role. We are seeking a builder and leader who can: Grow patient volumes Bring top doctors on board Inspire and develop teams Create systems balancing business excellence with compassionate care Key Responsibilities 1. Business Development & Partnerships Build referral networks with doctors, diagnostic centers, and healthcare providers. Forge partnerships with corporates, insurers, and government programs (e.g., Ayushman Bharat). Lead outreach initiatives to build Amerix’s visibility and trust. 2. Marketing & Patient Growth Drive both digital and offline marketing strategies. Position Amerix as an ethical, service-driven brand. Convert inquiries into consultations and treatments with strong conversion strategies. 3. Doctor Recruitment & Engagement Onboard leading consultants and full-time doctors across oncology, surgery, radiology, and supportive care. Foster a culture of respect, collaboration, and recognition aligned with Amerix values. Encourage doctor participation in tumor boards, patient education, and outreach programs. 4. Talent & Team Development Recruit, train, and mentor managers and frontline staff (navigators, nurses, call center, marketing). Build a performance-driven, sewa-based culture to retain and motivate talent. Standardize communication and training to ensure consistent patient experience. 5. Patient Experience & Retention Create seamless patient journeys with minimal drop-offs. Implement patient feedback systems and grievance redressal mechanisms. Develop patient loyalty and retention programs, including family engagement. Uphold Amerix’s ethical care model (e.g., refundable consultation policy). 6. Operations & Compliance Build scalable hospital systems for patient flow and support services. Oversee daily hospital operations with focus on efficiency and consistency. Ensure compliance with licensing and readiness for NABH accreditation. Track, analyze, and improve operational excellence and patient satisfaction. Ideal Candidate Profile Experience: 10-15 years in hospital leadership with proven success in business development, marketing, and doctor engagement. Exposure to corporate hospitals (Apollo, Max, Fortis, Medanta, or regional chains) preferred. Skills: Healthcare networks, marketing knowledge, patient acquisition strategies, and team building. Mindset: Startup builder, patient-first, ethical yet business-savvy. Able to balance growth, culture, and systems. Education: MBA in Hospital/Healthcare Management or equivalent preferred. What We Offer Competitive compensation + performance incentives. A chance to build and scale a hospital from the ground up. Work environment rooted in trust, sewa, and spiritual energy. Opportunity to shape the future of ethical, patient-centered care in India. Location: Dwarka, Delhi Reports To: Managing Director At Amerix, we believe healing is a partnership between good medicine, patient will, family support, and Gods blessings. If you share this vision and have the drive to grow a hospital with both heart and discipline, we’d love to meet you. Interested candidates can apply by sharing their CV at careers@amerixhospital.com or Reach out to HR and Recruitment Manager: Nishant Rana or WhatsApp +91- 9717141179.
Company Description At AIG Business Solutions Pvt. Ltd., we are a cross-border consulting and services firm with deep domain expertise in revenue cycle management (RCM), HR consulting, US staffing, IT services, project management, and hospital management. With operational footprints across the United States and India, we partner with businesses to design scalable systems, build high-performance teams, and streamline critical functions. Our core mission is to drive people-centric transformation through tailored solutions that align talent, technology, and strategy. We combine data-driven decision-making, deep industry knowledge, and a people-first approach to help businesses overcome workforce and operational challenges. Role Description This is a full-time on-site role for a Senior US Tax Specialist located in Dwarka. The Senior US Tax Specialist will be responsible for preparing and reviewing complex US tax returns, ensuring compliance with federal and state tax regulations, and providing tax planning and advisory services. The role also entails managing tax audits, researching tax issues, preparing supporting documents for tax filings, and staying updated with changes in tax legislation and industry trends. You will collaborate with clients and cross-functional teams to deliver accurate and timely tax services. Qualifications Strong knowledge of US tax laws and regulations Experience in preparing and reviewing complex US tax returns Proficiency in tax software and tools Excellent analytical and problem-solving skills Strong research skills and the ability to interpret tax legislation and industry trends Ability to manage multiple projects and meet deadlines Strong communication skills and ability to collaborate with clients and team members Bachelor's degree in Accounting, Finance, or related field CPA certification is a plus
Job Description: Chartered Accountant (CA) - Hospital Operations Position Title: Chartered Accountant (CA) Department: Finance & Accounts Reports to: Director Location: Dwarka, New Delhi About Amerix Hospital Amerix Hospital is a leading multi-specialty healthcare provider dedicated to delivering exceptional patient care through clinical excellence and cutting-edge technology. We are committed to creating a supportive and dynamic work environment where professionals can thrive. We are currently seeking a seasoned and meticulous Chartered Accountant to join our finance team and contribute to our mission of healthcare leadership. Job Summary The Hospital Chartered Accountant will be a key member of the finance leadership team, responsible for overseeing the financial health and integrity of the hospital. This role involves managing all aspects of financial accounting, reporting, budgeting, and cost control. The ideal candidate will leverage their extensive experience in the healthcare industry to drive financial discipline, optimize revenue cycles, and ensure regulatory compliance. Key Responsibilities and Duties 1. Financial Planning & Analysis: P&L Management: Prepare, review, and present monthly, quarterly, and annual Profit & Loss (P&L) statements and balance sheets with detailed variance analysis against budgets. Budgeting & Forecasting: Lead the annual budgeting process and periodic forecasting cycles. Collaborate with department heads to develop realistic and challenging financial targets. MIS Reporting: Develop and maintain robust Management Information Systems (MIS) to provide actionable insights to senior management for strategic decision-making. 2. Cost Management & Control: Cost Controlling: Implement and monitor stringent cost control measures across all departments without compromising patient care quality. Cost Management: Analyze operational costs, including procurement, pharmacy, diagnostics, and staffing, to identify areas for efficiency improvement and cost reduction. Inventory & Asset Management: Oversee the financial aspects of inventory control and fixed asset management, ensuring proper valuation and depreciation. 3. Revenue Cycle & Collections Management: Collections: Strategize and oversee the entire collections process, from patient billing to final settlement from insurance companies, government panels (CGHS/ECHS), and individual patients. Receivables Management: Actively manage and analyze the accounts receivable aging to minimize bad debts and improve cash flow. Revenue Assurance: Ensure accurate billing, coding, and charge capture to prevent revenue leakage. Liaise with the TPA and billing departments to streamline processes. 4. Audit, Compliance & Taxation: Statutory & Internal Audit: Act as the primary point of contact for internal and statutory auditors. Ensure timely completion of audits and implementation of audit recommendations. Compliance: Ensure full compliance with all statutory requirements, including GST, TDS, Income Tax, and other corporate laws applicable to the hospital industry. Financial Regulations: Stay updated with healthcare-specific financial regulations and ensure the hospital's adherence. 5. General Accounting & Operations: Ledger Maintenance: Supervise the maintenance of the general ledger and ensure all financial transactions are recorded accurately and in a timely manner. Cash Flow Management: Prepare and manage cash flow statements, ensuring optimal liquidity to meet operational needs. Team Leadership: Mentor and manage the junior accounts team, fostering a culture of accuracy, efficiency, and continuous improvement. Qualifications and Experience Educational Qualification: Qualified Chartered Accountant (CA) from the Institute of Chartered Accountants of India (ICAI) is mandatory. Experience: A minimum of 5 years of post-qualification experience is required, with a significant portion spent within the healthcare or hospital industry. Industry Knowledge: Demonstrable experience and in-depth understanding of hospital finance operations. Required Skills Technical Skills: Proficient in preparing and analyzing P&L statements, balance sheets, and cash flow statements. Strong hands-on experience in budgeting, cost management, and cost control. Expertise in managing hospital collections and the revenue cycle. Proficiency in Tally ERP, MS Excel, and other hospital management information systems (HMIS). Experience with SAP or Oracle is a plus. Soft Skills: Excellent analytical, problem-solving, and decision-making skills. Strong leadership and team management abilities. Meticulous attention to detail and accuracy. Superior communication and interpersonal skills to collaborate effectively with medical and administrative staff. How to Apply Interested and eligible candidates are invited to submit their updated CV and a cover letter detailing their relevant experience to careers@amerixhospital.com with the subject line: "Application for Chartered Accountant - [Your Name]". Application Deadline: 6th November 2025 Amerix Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Client : Amerix Hospital is a new-generation healthcare facility in Dwarka, Delhi, built with a simple promise: Good people, good medicine harnessing spiritual energy with no shortcuts. We combine cutting-edge medical care with a patient-first, sewa-driven philosophy. Every patient is treated with compassion, transparency, and dignity. We are now seeking a visionary Chief Operating Officer (COO) to lead our growth journey. Role Overview The COO will act as the growth engine of Amerix Hospital driving business development, marketing, doctor engagement, patient experience, and scalable operations. This is not a conventional administrative role. We are seeking a builder and leader who can: Grow patient volumes Bring top doctors on board Inspire and develop teams Create systems balancing business excellence with compassionate care Key Responsibilities 1. Business Development & Partnerships Build referral networks with doctors, diagnostic centers, and healthcare providers. Forge partnerships with corporates, insurers, and government programs (e.g., Ayushman Bharat). Lead outreach initiatives to build Amerix's visibility and trust. 2. Marketing & Patient Growth Drive both digital and offline marketing strategies. Position Amerix as an ethical, service-driven brand. Convert inquiries into consultations and treatments with strong conversion strategies. 3. Doctor Recruitment & Engagement Onboard leading consultants and full-time doctors across oncology, surgery, radiology, and supportive care. Foster a culture of respect, collaboration, and recognition aligned with Amerix values. Encourage doctor participation in tumor boards, patient education, and outreach programs. 4. Talent & Team Development Recruit, train, and mentor managers and frontline staff (navigators, nurses, call center, marketing). Build a performance-driven, sewa-based culture to retain and motivate talent. Standardize communication and training to ensure consistent patient experience. 5. Patient Experience & Retention Create seamless patient journeys with minimal drop-offs. Implement patient feedback systems and grievance redressal mechanisms. Develop patient loyalty and retention programs, including family engagement. Uphold Amerix's ethical care model (e.g., refundable consultation policy). 6. Operations & Compliance Build scalable hospital systems for patient flow and support services. Oversee daily hospital operations with focus on efficiency and consistency. Ensure compliance with licensing and readiness for NABH accreditation. Track, analyze, and improve operational excellence and patient satisfaction. Ideal Candidate Profile Experience: 10-15 years in hospital leadership with proven success in business development, marketing, and doctor engagement. Exposure to corporate hospitals (Apollo, Max, Fortis, Medanta, or regional chains) preferred. Skills: Healthcare networks, marketing knowledge, patient acquisition strategies, and team building. Mindset: Startup builder, patient-first, ethical yet business-savvy. Able to balance growth, culture, and systems. Education: MBA in Hospital/Healthcare Management or equivalent preferred. What We Offer Competitive compensation + performance incentives. A chance to build and scale a hospital from the ground up. Work environment rooted in trust, sewa, and spiritual energy. Opportunity to shape the future of ethical, patient-centered care in India. Location: Dwarka, Delhi Reports To: Managing Director At Amerix, we believe healing is a partnership between good medicine, patient will, family support, and Gods blessings. If you share this vision and have the drive to grow a hospital with both heart and discipline, we'd love to meet you. Interested candidates can apply by sharing their CV at [HIDDEN TEXT] or Reach out to HR and Recruitment Manager: Nishant Rana or WhatsApp +91- 9717141179.
Company Description At AIG Business Solutions Pvt. Ltd., we are a cross-border consulting and services firm with deep domain expertise in revenue cycle management (RCM), HR consulting, US staffing, IT services, project management, and hospital management. With operational footprints across the United States and India, we partner with businesses to design scalable systems, build high-performance teams, and streamline critical functions. Our core mission is to drive people-centric transformation through tailored solutions that align talent, technology, and strategy. We combine data-driven decision-making, deep industry knowledge, and a people-first approach to help businesses overcome workforce and operational challenges. Role Description This is a full-time on-site role for a Senior US Tax Specialist located in Dwarka. The Senior US Tax Specialist will be responsible for preparing and reviewing complex US tax returns, ensuring compliance with federal and state tax regulations, and providing tax planning and advisory services. The role also entails managing tax audits, researching tax issues, preparing supporting documents for tax filings, and staying updated with changes in tax legislation and industry trends. You will collaborate with clients and cross-functional teams to deliver accurate and timely tax services. Qualifications Strong knowledge of US tax laws and regulations Experience in preparing and reviewing complex US tax returns Proficiency in tax software and tools Excellent analytical and problem-solving skills Strong research skills and the ability to interpret tax legislation and industry trends Ability to manage multiple projects and meet deadlines Strong communication skills and ability to collaborate with clients and team members Bachelor's degree in Accounting, Finance, or related field CPA certification is a plus
Job Description: Chartered Accountant (CA) - Hospital Operations Position Title: Chartered Accountant (CA) Department: Finance & Accounts Reports to: Director Location: Dwarka, New Delhi About Amerix Hospital Amerix Hospital is a leading multi-specialty healthcare provider dedicated to delivering exceptional patient care through clinical excellence and cutting-edge technology. We are committed to creating a supportive and dynamic work environment where professionals can thrive. We are currently seeking a seasoned and meticulous Chartered Accountant to join our finance team and contribute to our mission of healthcare leadership. Job Summary The Hospital Chartered Accountant will be a key member of the finance leadership team, responsible for overseeing the financial health and integrity of the hospital. This role involves managing all aspects of financial accounting, reporting, budgeting, and cost control. The ideal candidate will leverage their extensive experience in the healthcare industry to drive financial discipline, optimize revenue cycles, and ensure regulatory compliance. Key Responsibilities and Duties 1. Financial Planning & Analysis: P&L Management: Prepare, review, and present monthly, quarterly, and annual Profit & Loss (P&L) statements and balance sheets with detailed variance analysis against budgets. Budgeting & Forecasting: Lead the annual budgeting process and periodic forecasting cycles. Collaborate with department heads to develop realistic and challenging financial targets. MIS Reporting: Develop and maintain robust Management Information Systems (MIS) to provide actionable insights to senior management for strategic decision-making. 2. Cost Management & Control: Cost Controlling: Implement and monitor stringent cost control measures across all departments without compromising patient care quality. Cost Management: Analyze operational costs, including procurement, pharmacy, diagnostics, and staffing, to identify areas for efficiency improvement and cost reduction. Inventory & Asset Management: Oversee the financial aspects of inventory control and fixed asset management, ensuring proper valuation and depreciation. 3. Revenue Cycle & Collections Management: Collections: Strategize and oversee the entire collections process, from patient billing to final settlement from insurance companies, government panels (CGHS/ECHS), and individual patients. Receivables Management: Actively manage and analyze the accounts receivable aging to minimize bad debts and improve cash flow. Revenue Assurance: Ensure accurate billing, coding, and charge capture to prevent revenue leakage. Liaise with the TPA and billing departments to streamline processes. 4. Audit, Compliance & Taxation: Statutory & Internal Audit: Act as the primary point of contact for internal and statutory auditors. Ensure timely completion of audits and implementation of audit recommendations. Compliance: Ensure full compliance with all statutory requirements, including GST, TDS, Income Tax, and other corporate laws applicable to the hospital industry. Financial Regulations: Stay updated with healthcare-specific financial regulations and ensure the hospital's adherence. 5. General Accounting & Operations: Ledger Maintenance: Supervise the maintenance of the general ledger and ensure all financial transactions are recorded accurately and in a timely manner. Cash Flow Management: Prepare and manage cash flow statements, ensuring optimal liquidity to meet operational needs. Team Leadership: Mentor and manage the junior accounts team, fostering a culture of accuracy, efficiency, and continuous improvement. Qualifications and Experience Educational Qualification: Qualified Chartered Accountant (CA) from the Institute of Chartered Accountants of India (ICAI) is mandatory. Experience: A minimum of 5 years of post-qualification experience is required, with a significant portion spent within the healthcare or hospital industry. Industry Knowledge: Demonstrable experience and in-depth understanding of hospital finance operations. Required Skills Technical Skills: Proficient in preparing and analyzing P&L statements, balance sheets, and cash flow statements. Strong hands-on experience in budgeting, cost management, and cost control. Expertise in managing hospital collections and the revenue cycle. Proficiency in Tally ERP, MS Excel, and other hospital management information systems (HMIS). Experience with SAP or Oracle is a plus. Soft Skills: Excellent analytical, problem-solving, and decision-making skills. Strong leadership and team management abilities. Meticulous attention to detail and accuracy. Superior communication and interpersonal skills to collaborate effectively with medical and administrative staff. How to Apply Interested and eligible candidates are invited to submit their updated CV and a cover letter detailing their relevant experience to [HIDDEN TEXT] with the subject line: Application for Chartered Accountant - [Your Name]. Application Deadline: 6th November 2025 Amerix Hospital is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Client/Company Description Amerix Cancer Hospital stands for “Good Medicine, Good People.” We are building a next-generation hospital that combines compassion with efficiency — powered by AI, automation, and analytics. Our mission is to ensure every patient interaction, process, and report is driven by data, not paperwork. We are seeking a Hospital AI & Automation Officer — a strategic technologist who can bridge hospital operations with intelligent systems, ensuring smoother workflows, faster communication, and error-free reporting. To transform hospital operations through AI, RPA, and automation , making them more efficient, data-driven, and transparent. The role involves mapping hospital workflows, developing low-code automation, integrating analytics dashboards, and training teams to adopt new tools effectively. Role Description This is a full-time on-site role for an AI & Automation Officer located in Dwarka. The AI & Automation Officer will be responsible for the implementation and oversight of AI and automation technologies within the organization. Daily tasks include designing and developing AI models, automating workflows, conducting research on the latest AI advancements, and collaborating with cross-functional teams to integrate these technologies into the business. Additionally, the AI & Automation Officer will optimize system performance, troubleshoot technical issues, and provide support to other departments on AI-related matters. Qualifications Experience in AI & Machine Learning, and understanding of various AI frameworks and tools Proficiency in programming languages such as Python, R, and familiarity with automation software Strong analytical and problem-solving skills, with the ability to conduct research and apply findings Excellent written and verbal communication skills, and teamwork skills Ability to work on-site in Dwarka and manage projects independently Experience in the healthcare or consulting industry is a plus Bachelor's degree in Computer Science, Engineering, or related field; advanced degrees or relevant certifications are a plus
Company Description AIG Business Solutions Pvt. Ltd. is a cross-border consulting and services firm with expertise in revenue cycle management (RCM), HR consulting, US staffing, IT services, project management, and hospital management. We operate across the United States and India, partnering with businesses to design scalable systems, build high-performance teams, and streamline critical functions. Our core mission is to drive people-centric transformation through tailored solutions that align talent, technology, and strategy. We combine data-driven decision-making, deep industry knowledge, and a people-first approach to help businesses overcome workforce and operational challenges. Role Description This is a full-time on-site role for a Patient Calling and Customer Service Specialist located in Dwarka. The specialist will be responsible for handling inbound and outbound calls with patients, resolving patient queries, and providing excellent customer service. Day-to-day tasks include appointment scheduling, interacting with healthcare professionals, updating patient records, and ensuring a smooth communication process between patients and healthcare providers. Location: Dwarka, New Delhi (Work from Office) Shift Timing: 9:00 PM – 6:00 AM (US PST Shift) Experience Required: Minimum 3 years of experience in Patient Calling / Customer Service (US Healthcare preferred) Immediate Joiner or Max 10 Days Notice Preferred
Company Description AIG Business Solutions Pvt. Ltd. is a cross-border consulting and services firm with expertise in revenue cycle management (RCM), HR consulting, US staffing, IT services, project management, and hospital management. With operations in both the United States and India, AIG partners with businesses to design scalable systems, build high-performance teams, and streamline critical functions. Our mission is to drive people-centric transformation through tailored solutions that align talent, technology, and strategy. By combining data-driven decision-making with deep industry knowledge, we help businesses overcome workforce and operational challenges to build capabilities for sustained success. Role Description This is a full-time, on-site role for a Patient Calling and CS (Customer Service) Specialist, located in Dwarka. The Patient Calling and CS Specialist will be responsible for making outbound calls to patients, handling inbound inquiries, coordinating patient schedules, managing patient records, and resolving any issues or concerns patients may have. The specialist will also be responsible for maintaining a high level of customer service, documenting interactions and providing support to enhance patient experience. Qualifications Strong communication and interpersonal skills for making outbound calls and handling inbound inquiries Experience in coordinating schedules and managing patient records Customer service skills with the ability to resolve issues and concerns effectively Proficiency in using computer applications and maintaining accurate documentation Ability to work independently and as part of a team in a fast-paced environment Previous experience in healthcare or patient interaction roles is a plus High school diploma or equivalent; additional education or certifications in a related field are beneficial Job Title: Patient Calling and Customer Service Specialist (US Healthcare Process) Department: Patient Services / Customer Experience Location: Dwarka, New Delhi (Work from Office) Shift Timing: 9:00 PM 6:00 AM (US PST Shift) Experience Required: Minimum 3 years of experience in Patient Calling / Customer Service (US Healthcare preferred)
Company Description AIG Business Solutions Pvt. Ltd. is a cross-border consulting and services firm with expertise in revenue cycle management (RCM), HR consulting, US staffing, IT services, project management, and hospital management. We operate across the United States and India, partnering with businesses to design scalable systems, build high-performance teams, and streamline critical functions. Our core mission is to drive people-centric transformation through tailored solutions that align talent, technology, and strategy. We combine data-driven decision-making, deep industry knowledge, and a people-first approach to help businesses overcome workforce and operational challenges. Role Description This is a full-time on-site role for a Patient Calling and Customer Service Specialist located in Dwarka. The specialist will be responsible for handling inbound and outbound calls with patients, resolving patient queries, and providing excellent customer service. Day-to-day tasks include appointment scheduling, interacting with healthcare professionals, updating patient records, and ensuring a smooth communication process between patients and healthcare providers. Location: Dwarka, New Delhi (Work from Office) Shift Timing: 9:00 PM 6:00 AM (US PST Shift) Experience Required: Minimum 3 years of experience in Patient Calling / Customer Service (US Healthcare preferred) Immediate Joiner or Max 10 Days Notice Preferred
As a Patient Calling and Customer Service Specialist at AIG Business Solutions Pvt. Ltd., your role will involve handling inbound and outbound calls with patients, resolving patient queries, and providing excellent customer service. You will be located in Dwarka, New Delhi and will work on-site during the US PST shift timing of 9:00 PM to 6:00 AM. Your key responsibilities will include: - Handling inbound and outbound calls with patients - Resolving patient queries in a timely and efficient manner - Providing excellent customer service to ensure patient satisfaction - Scheduling appointments and updating patient records accurately - Interacting with healthcare professionals to facilitate communication between patients and providers To excel in this role, you are required to have: - Minimum 3 years of experience in Patient Calling or Customer Service, preferably in US Healthcare - Immediate availability for joining or a maximum notice period of 10 days At AIG Business Solutions Pvt. Ltd., we are a cross-border consulting and services firm specializing in revenue cycle management, HR consulting, US staffing, IT services, project management, and hospital management. Our core mission is to drive people-centric transformation through tailored solutions that align talent, technology, and strategy. We combine data-driven decision-making, deep industry knowledge, and a people-first approach to help businesses overcome workforce and operational challenges.,
You will be joining Amerix Cancer Hospital as a Hospital AI & Automation Officer, playing a crucial role in integrating intelligent systems to enhance hospital operations. Your responsibilities will include: - Transforming hospital operations through AI, RPA, and automation to improve efficiency, data-driven decision-making, and transparency. - Mapping hospital workflows, developing low-code automation solutions, integrating analytics dashboards, and training teams on new tools effectively. As the AI & Automation Officer, you will be based in Dwarka and will oversee the implementation and management of AI and automation technologies. Your daily tasks will involve: - Designing and developing AI models, automating workflows, and staying updated on the latest AI advancements. - Collaborating with cross-functional teams to integrate AI technologies into the organization and optimize system performance. - Troubleshooting technical issues and supporting other departments on AI-related matters. To excel in this role, you should possess the following qualifications: - Experience in AI & Machine Learning, with knowledge of various AI frameworks and tools. - Proficiency in programming languages like Python, R, and familiarity with automation software. - Strong analytical and problem-solving skills, along with the ability to conduct research and implement findings. - Excellent written and verbal communication skills, as well as strong teamwork abilities. - Willingness to work on-site in Dwarka, manage projects independently, and a background in the healthcare or consulting industry would be advantageous. - A Bachelor's degree in Computer Science, Engineering, or a related field; advanced degrees or relevant certifications are a plus.,