AI-ML Engineer (Care)

Your Role and Impact
Job Title:*AI-ML Engineer Company Name:*R Systems Location:*Pune, Maharashtra, India Experience Required:*7 9 years Job Description R Systems is seeking a talented and experienced AI-ML Engineer (Care) to join our innovative team in Pune As an AI-ML Engineer, you will play a crucial role in developing advanced AI agents that enhance our customer care services If you have a passion for artificial intelligence, machine learning, and improving customer experiences, we want to hear from you! Key Responsibilities Design, develop, and deploy AI agents that improve customer service interactions and deliver enhanced user experiences, Collaborate with cross-functional teams to define, design, and implement innovative AI solutions tailored for customer care, Analyze and interpret complex datasets to train AI models, ensuring high accuracy and effectiveness in predictive capabilities, Continuously enhance machine learning algorithms and models based on user feedback and performance metrics, Stay up to date with the latest advancements in AI and ML technologies to ensure R Systems remains a leader in customer care solutions, Document and present technical findings to stakeholders and provide training to team members on AI agent functionalities, Required Skills And Qualifications Bachelor's or Master's degree in Computer Science, Data Science, AI/ML, or a related field, 7-9 years of experience in AI agent development or related roles, with a strong focus on customer care applications, Proficiency in programming languages such as Python, Java, or R, and familiarity with machine learning frameworks (e-g, TensorFlow, PyTorch, scikit-learn), Strong understanding of natural language processing (NLP) and deep learning concepts, Experience with cloud platforms (AWS, Azure, or Google Cloud) for deploying AI solutions, Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment, Strong communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders, What We Offer An opportunity to work with a talented team on cutting-edge AI/ML projects, A dynamic work environment that encourages innovation and professional growth, Competitive salary and benefits package, Opportunities for continuous learning and development, If you are an enthusiastic AI-ML Engineer looking to make a significant impact in the field of customer care, apply now to join R Systems We look forward to hearing from you! How To Apply Please submit your resume and a cover letter outlining your relevant experience and skills to [insert application email or link], **R Systems is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees** Your Contribution ### Job Title: AI-ML Engineer Location:*Pune, Maharashtra, India Experience Required:*7 to 9 years Company:*R Systems #### Roles and Responsibilities: **AI Agent Development:** Design, develop, and implement AI agents to enhance user experiences and automate processes within our care-focused applications, Collaborate with cross-functional teams to gather requirements and understand user needs, translating them into functional AI solutions, **Data Analysis and Model Training:** Analyze large datasets to extract meaningful insights and patterns that can drive the development of AI models, Train, fine-tune, and optimize machine learning models using various algorithms to improve accuracy and efficiency, **Research and Innovation:** Stay current with the latest AI and machine learning technologies and methodologies applicable to care solutions, Experiment with novel approaches and techniques to enhance the capabilities of AI agents, **Testing and Evaluation:** Conduct comprehensive testing and validation of AI models to ensure reliability and performance meet predetermined standards, Continuously monitor and evaluate model performance, implementing improvements as necessary, **Documentation and Reporting:** Create and maintain documentation for AI development processes, methodologies, and model performance metrics, Prepare reports and presentations to communicate findings, project updates, and strategic recommendations to stakeholders, **Collaboration and Teamwork:** Work closely with product managers, software engineers, and other stakeholders to ensure successful integration of AI solutions into existing systems, Mentor and provide guidance to junior team members in AI/ML best practices and methodologies, **Client Interaction:** Engage with clients to understand their AI needs and provide expert recommendations on AI-driven solutions, Participate in client meetings and presentations to demonstrate the capabilities and benefits of developed AI agents, **Compliance and Ethics:** Ensure all AI developments comply with relevant laws, regulations, and ethical standards concerning data usage and privacy, Advocate for responsible AI practices within the organization and among clients, ### Required Skills: Proven experience in AI Agent Development, Strong proficiency in machine learning frameworks (e-g, TensorFlow, PyTorch), Proficiency in programming languages such as Python, R, or similar, Experience with data processing and analysis tools (e-g, Pandas, NumPy), Familiarity with natural language processing (NLP) and computer vision is a plus, Excellent problem-solving skills and analytical mindset, Strong communication skills to effectively collaborate with teams and stakeholders, Join R Systems as an AI-ML Engineer (Care) and be part of an innovative team dedicated to developing cutting-edge AI solutions that enhance care delivery and improve user experiences,