Admission Counselors

0 years

0 Lacs

Posted:2 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Opportunity: Study Advisor Student Counselling

Position Title: Business Development

Employment Type: Full-time

Location: Mysuru

Reporting To: Mentorship Lead / Senior Operations Manager

Start Date: Immediate or mutually agreed

Probation: 3 months, with KRAs assigned from Day 1

About GCQ Solutions Pvt Ltd

Key Responsibilities

? Student Counseling: Conduct needs analysis, personalize overseas education pathways, and provide guidance on course/university choices based on qualifications and goals.

? Application & Documentation:Guide students in preparing, reviewing, and submitting all documents (SOPs, CVs, LORs) according to university requirements. Ensure timely, accurate submissions.

? Follow-up & Student Satisfaction:Ensure proactive check-ins, address queries, provide motivation during critical application stages, and maintain high-touch communication throughout the journey.

? CRM & Data Management:Maintain all student communication, logs, and progress updates in the company CRM on a daily basis, ensuring confidentiality and compliance.

? Event Coordination:Support and participate in student webinars, information sessions, and onboarding events.

? Continuous Service Improvement:Gather feedback, suggest process enhancements, and contribute to ongoing quality improvements.

Key Result Areas (KRAs)

? 95%+ response SLA to student queries (within 24 business hours)

? 100% timely CRM data entry and document upload for assigned students

? Achieve set weekly touchpoint volume and monthly application submissions (benchmarked at onboarding)

? Maintain high student satisfaction: CSAT ? 4/5 or NPS ? +20

? 100% compliance for critical escalations (logged and resolved per company SLA)

Confirmation:

Compensation & Benefits

? Probation Stipend: ?10,00015,000/month (determined by assessment/interview performance)

? Post-confirmation CTC: ?4,00,000 per annum, plus monthly/quarterly performance incentives

? Benefits: Statutory benefits, structured training, and clear career progression

? Learning: Direct mentorship, access to global education networks, industry certifications, & internal L&D modules

Selection Process

? Resume shortlisting

? Online written assessment (communication, scenario handling)

? Role simulation & behavioral interview (practical counseling & process judgment)

? Reference and integrity checks Offer contingent on passing aggregate selection score (? 60%), background verification, and agreement to probation conditions.

Onboarding & Evaluation

? First Month: Induction, CRM training, shadowing, foundational tasks

? Second Month: Supervised role execution, achieving initial targets

? Third Month: Stabilization and quality delivery

? Ongoing: Regular audits, feedback, and growth opportunities

Eligibility & Skills

? Final-year student/recent graduate (open discipline, preference for education/counseling interest)

? Strong written/verbal English (Any 3+ languages )

? Motivational, empathetic attitude

? Tech and CRM savvy, organized, and proactive

Application Process

? Send resume to [[HIDDEN TEXT]]

? kindly Fill the Form & assessment:- https://forms.gle/L7ZfkZbgLt4Qh1z2A

? Subject: GCQ Student Mentor Applications [Your College Name] Contact: Supriya K, Head Campus Recruitment & Talent Acquisition GCQ Solutions Pvt Ltd (GCQ Study Abroad) [[HIDDEN TEXT]] | +91-7259651079 ,+91-8214533565 https://gcqstudyabroad.com/

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