Admission Counselor

We are looking for a proactive and customer-focused Admission Counselor to join our growing team. The ideal candidate will play a key role in the lead generation and initial counseling process for clients aspiring to study abroad. This role involves client communication, document handling, and supporting the team with essential administrative and coordination tasks.

Roles and Responsibilities

1. Lead Generation via Cold Calling:

• Reach out to potential clients through cold calls, emails, and other outreach channels.
• Generate and qualify leads by engaging prospective students and gauging their interest in study abroad programs.

2. Appointment Scheduling:

• Coordinate and schedule meetings between prospective clients and Senior Counselors or other team members.
• Ensure timely follow-ups and confirmations.

3. Client Education on Process:

• Provide clear and concise information to clients about the study abroad process, including timelines, admission requirements, and expected results.

4. Cultural Awareness Building:

• Educate clients on the cultural, academic, and social aspects of studying in various countries to help them make informed decisions.

5. Needs Assessment and Program Mapping:

• Understand each client's academic history and career goals.
• Assist in recommending appropriate university programs in alignment with their aspirations and preferences.

6. Reporting and Record-Keeping:

• Maintain accurate records of client interactions and outreach activities.
• Submit daily and weekly reports using designated formats for review by the Senior Sales Counsellor.

7. Document Collection and File Preparation:

• Assist clients in gathering required academic and identification documents.
• Organize client files systematically for review and processing.

8. Cross-Selling of Services:

• Promote value-added services such as IELTS/TOEFL training, application workshops, visa assistance, and travel coordination.
• Enhance client experience through a holistic approach to their study abroad journey.

Requirements:

• Bachelor’s degree in any discipline (preferably in Education, Business, or Communications).
• 0–2 years of experience in sales, customer service, or academic counseling.
• Strong communication and interpersonal skills.
• Confident, persuasive, and self-motivated with a goal-oriented mindset.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Proficiency in MS Office and CRM tools is a plus.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹35,000.00 per month

Work Location: In person