Admission Counselor

Position: Admission Counselor
Industry: Education / EdTech / Institute
Experience: 0–1 Years
Location: Noida Sec 16
Working Days: 6 Days

About the Role

The Admission Counselor will be responsible for guiding students through course options, explaining program details, handling inquiries, and converting leads into admissions. The role requires excellent communication skills, a student-first approach, and the ability to meet monthly targets.

Key Responsibilities

1. Student Counseling & Guidance

• Counsel students on courses, eligibility criteria, fees, and career outcomes.
• Understand the student’s requirements and suggest suitable programs.
• Follow a consultative approach to help students make informed decisions.

2. Lead Management & Follow-Up

• Handle incoming calls, WhatsApp inquiries, and walk-ins.
• Maintain proper follow-up with leads to ensure high conversion.
• Update student details and follow-up status in CRM regularly.

3. Admissions Process

• Assist students in completing admission formalities.
• Share program details, brochures, and fee structures.
• Coordinate with internal teams for enrollment, verifications, and documentation.

4. Sales & Targets

• Work towards monthly admission targets.
• Maintain high-quality conversations that drive conversions.
• Provide daily/weekly reports to the manager.

Required Skills

• Excellent communication and interpersonal skills.
• Good convincing and negotiation abilities.
• Basic computer knowledge (CRM, MS Office, WhatsApp Web).
• Ability to work in a fast-paced environment.
• Positive attitude and student-centric approach.

Qualifications

• Graduate in any field (Preferred: BBA, B.Com, BA, BSc, or equivalent).
• Prior experience in counseling or tele-sales is an added advantage.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹26,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Health insurance
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person