Admission Counsellor

Job Summary:

The Admission Counsellor is responsible for guiding prospective parents and students through the admission process, providing accurate information about the school, and ensuring a smooth, professional, and positive experience. The role demands strong communication skills, a customer-focused attitude, and the ability to convert enquiries into admissions.

Key Responsibilities:

• Respond promptly to admission enquiries via phone, email, walk-ins, and social media.
• Provide complete information about the school’s curriculum, teaching methodology, facilities, and policies.
• Schedule and coordinate school tours and meetings with Principal/Management.
• Maintain and update enquiry and admission records in the system.
• Follow up consistently with leads to maximize conversions.
• Coordinate the admission process including application form filling, document verification, and fee payment.
• Maintain confidentiality and professionalism in all parent interactions.
• Ensure front office standards are maintained for first impressions.
• Support in marketing initiatives and school promotional events.
• Provide feedback to management on parent concerns or admission trends.
• Prepare weekly/monthly admission reports for review.

Key Skills & Requirements:

• Excellent communication and interpersonal skills (English, Tamil – both essential).
• Prior experience in admissions, counselling, or customer-facing roles preferred.
• Pleasant personality, confident speaker, and well-groomed appearance.
• Tech-savvy – familiar with MS Office, emails, CRM tools (if any).
• Ability to work under pressure and meet targets.
• Graduate or Postgraduate in any stream. Background in education sector is a plus.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Required)

Experience:

• total work: 5 years (Required)

Language:

• English (Required)

Work Location: In person