Administrator

As a Software Engineer III (Atlassian Administrator) at a product-based company in Bangalore, KT, India, your primary responsibility will be to set up and maintain both on-prem and SaaS versions of Jira and Confluence. Your expertise in Atlassian Products on JIRA, Jira Service Desk, Confluence, and Cloud Migration will be essential for this role. Your working hours will be from 09:00 AM to 06:00 PM. **Key Responsibilities:** - Setting up and maintaining on-prem and SaaS versions of Jira and Confluence. - Planning and performing on-prem to SaaS cloud migrations. - Customizing workflows, issue types, screens, and fields to meet specific business needs. - Managing user roles, permissions, and access. - Monitoring system performance, identifying and resolving issues, and applying updates or patches. - Integrating Atlassian tools with other systems and services through APIs or app integrations. - Creating and maintaining documentation for configurations, processes, and procedures. - Providing user training and support. - Ensuring adherence to security policies, compliance standards, and best practices related to Atlassian tools. - Creating dashboards, filters, and reports to support data-driven decision-making. **Qualifications Required:** - Proven experience with Jira, Confluence, and Bitbucket. - Designing and implementing custom workflows, issue types, and fields. - Managing user roles, permissions, and access to Atlassian tools. - Diagnosing and resolving issues with Atlassian tools and related integrations. - Strong communication skills to work with various teams and users. - Experience with scripting languages like Groovy and automation tools like ScriptRunner. - Familiarity with Agile development practices, particularly Scrum and Kanban. - Experience with cloud platforms like AWS or Azure is a plus.,