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Admin & IT Support - Executive

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Job Description

Admin & IT Support - Executive
Location: Bengaluru

Welcome to GO DESi!! We are aiming to make DESi Popular.

Who are we...

At GO DESi, our journey began with a trek to the Western Ghats, where our founder encountered the most delightful jackfruit bars made by locals. This experience sparked an idea: to share the rich diversity of India's regional flavors with the world. GO DESi has since evolved into a thriving packaged food brand, offering treats like DESi POPz across 30,000+ stores nationwide.

We aim to reinvigorate the 'desi foods' category by overcoming barriers and expanding its appeal.
Check out more about us. Follow the link below:
https://bit.ly/4dWXm7r

Brief:

We are looking for a proactive Executive – Office Administration & IT Support to manage day-to-day admin operations and provide first-level IT support. The role involves facility management, vendor coordination, IT asset handling, and user support to ensure smooth office functioning and technical efficiency.

Office Administration:
  • Manage day-to-day administrative activities such as facility management, housekeeping coordination, courier services, stationery & inventory management, and vendor coordination.
  • Oversee office maintenance, AMC contracts, and repairs in coordination with external vendors.
  • Support HR/Admin in organizing meetings, events, and travel logistics.
  • Monitor and ensure the timely renewal of licenses, insurance, and utility services (including electricity, water, etc.).
  • Maintain records of admin expenses and ensure the timely processing of admin-related bills and payments.
  • Implement and enforce office rules, safety policies, and cleanliness standards.
  • Track AMC contracts (Fire Extinguishers, CCTV, etc.) and ensure timely renewals and service.
  • Handle petty cash, admin purchase requests, cost tracking, and vendor invoice processing.
  • Arranging ID Cards and Visiting cards

IT Administration:
  • Provide first-level support for basic IT issues (hardware/software troubleshooting, printer setup, network issues).
  • Install, configure, and maintain office computers, printers, Wi-Fi routers, and related equipment.
  • Manage user accounts (email, system login) and access rights in coordination with IT service providers.
  • Maintain IT inventory – laptops, desktops, accessories, and ensure proper asset tagging.
  • Liaise with external IT vendors for advanced support, AMC services, and software/license renewals.
  • Maintain backup records, ensure antivirus updates, and assist in data security measures.
  • Assist new employees with IT onboarding – system setup, email configuration, etc.
  • Install and maintain basic IT infrastructure: computers, LAN/Wi-Fi routers, biometric devices.
  • Provide first-level IT support: system issues, printer/scanner faults, email setup, password resets, etc.

Why you should join GO DESi…

At GO DESi, we are growing exponentially and discovering new problems and creative solutions daily. We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things and experimenting. That's why we seek out colleagues who embody our values. Here, you own your work, right from day one. You can grow enormously if you are a self-learner and embrace challenges.

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