Job Summary: We are looking for a skilled CCTV Technician to install, maintain, and troubleshoot CCTV systems and related surveillance equipment. The technician will be responsible for ensuring all security camera systems are functioning effectively to maintain the safety and security of the premises. Key Responsibilities:Install and configure CCTV cameras, DVR/NVR systems, and network cabling. Inspect, test, and repair surveillance equipment to ensure smooth operation. Perform routine maintenance and system upgrades as required. Troubleshoot video loss, camera malfunctions, and recording failures. Maintain proper documentation of installation layouts and maintenance logs. Ensure proper positioning, focusing, and coverage of all surveillance cameras. Coordinate with IT team if systems are IP/network-based. Provide technical support and training to staff on CCTV operations (if required). Ensure compliance with safety and security standards during installation. Respond promptly to any security system-related incidents or malfunctions. Requirements:ITI/Diploma in Electronics, Electrical, or related field. 1–3 years of experience in CCTV installation and maintenance. Good knowledge of DVR/NVR systems, IP cameras, cabling, and power supplies. Familiarity with tools like cable testers, crimpers, and power meters. Basic understanding of network systems (LAN/IP settings). Ability to read wiring diagrams and technical manuals. Physically fit and comfortable with ladder or rooftop installations. Preferred Skills:Experience with biometric, access control, and fire alarm systems is a plus. Basic knowledge of networking and IP camera setup. Driving license (if fieldwork is involved).

Job Summary: We are looking for a dedicated and organized Service Coordinator to handle customer service issues, schedule service requests, and coordinate with internal technical teams to ensure timely and efficient problem resolution. The ideal candidate will act as a key link between customers and the service team, ensuring high levels of customer satisfaction. Key Responsibilities:Receive, log, and track customer complaints, queries, and service requests. Assign tasks to technicians based on availability, location, and priority. Coordinate with the service team to ensure prompt issue resolution. Update customers on the progress and status of their service cases. Maintain service records, warranty claims, and customer interaction history. Prepare service reports, AMC logs, and closure documentation. Handle escalations politely and ensure proper follow-up. Support internal teams with scheduling, stock status, and spare part availability. Ensure adherence to service timelines and customer satisfaction goals. Requirements:Graduate in any stream (preferred: BBA, B.Com, or Technical diploma). 1–3 years of experience in service coordination, customer support, or operations. Strong communication and interpersonal skills (verbal and written). Proficient in using MS Office (Excel, Word) and CRM tools. Excellent organizational and multitasking abilities. Basic technical understanding of the company’s products (e.g., CCTV, routers, etc.) Preferred Skills:Experience in the electronics or IT hardware industry is a plus. Familiar with ticketing tools, ERP systems, or inventory software. Ability to handle pressure and manage multiple service calls simultaneously.

Job Summary: We are seeking a skilled and proactive IT Administrator to oversee and manage all computer systems, networking, and IT infrastructure within the office. The ideal candidate will ensure smooth functioning of hardware, software, network systems, and provide support to all departments. Key Responsibilities:Install, configure, and maintain computers, printers, CCTV, and related peripherals. Setup and manage local area network (LAN), Wi-Fi, and internet connections. Diagnose and resolve technical issues related to hardware, software, and networking. Monitor network performance and troubleshoot connectivity problems. Manage user accounts, permissions, backups, and security settings. Ensure regular software updates, antivirus protection, and system patches. Maintain inventory of all IT assets and ensure timely maintenance. Coordinate with external vendors for hardware procurement and support. Support office systems like email, ERP, biometric attendance, and internal servers. Set up new employee workstations and ensure proper onboarding/offboarding from IT systems. Create and maintain documentation related to IT infrastructure and policies. Requirements:Diploma/Bachelor’s degree in IT, Computer Science, or related field. 1–3 years of experience in IT support or network administration. Strong knowledge of Windows OS, basic networking (TCP/IP, DHCP, DNS), and hardware troubleshooting. Familiar with routers, switches, firewalls, and CCTV systems. Good communication skills and problem-solving ability. Ability to work independently and handle multiple tasks. Preferred Skills:Experience with data backup solutions and cloud systems. Familiarity with Linux and server environments. Basic knowledge of cybersecurity practices.