0 - 5 years

3 - 7 Lacs

Posted:1 day ago| Platform: Foundit logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

  • The candidate must have excellent communication skills.
  • To make outbound calls to the Delinquent Accounts and make payment arrangements.
  • To receive calls from the customers regarding the account status.
  • To send and receive emails from the customers regarding account status.
  • Must have US/UK collections background and good knowledge on accounts receivable process.
  • To escalate issues to appropriate levels and to discuss with the appropriate department, to improve Collection Activities along with Customer satisfaction.
  • Basic Knowledge of MS Excel and should have worked on voice process role.
  • Should be comfortable working in night shift (US Shift).
  • Should not have issues working from office.

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