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Starworth Global Soluitons
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Accounts Receivable Caller

Accounts Receivable Caller

Starworth Global Soluitons

1 - 4 years

1 - 5 Lacs

Chennai Tamil Nadu India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Medical Billing Icd Cpt Communication Skills Negotiating Skill

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities: Contact insurance companies and/or clients via phone and email to follow up on outstanding accounts receivable Review denied or unpaid claims, determine reasons for non-payment, and take appropriate corrective actions Ensure accurate documentation of calls, actions taken, and payment outcomes in the system Work collaboratively with billing teams and other departments to resolve claim discrepancies Escalate complex cases or unresolved issues to senior team members or supervisors Meet individual and team targets for daily call volume, collections, and resolution Maintain up-to-date knowledge of billing procedures, insurance policies, and payer guidelines Ensure compliance with HIPAA and other relevant regulations in handling patient or client data Requirements: High school diploma or equivalent (Bachelor's degree preferred) 12 years of experience in AR calling, medical billing, or a similar role (for healthcare-focused positions) Strong understanding of insurance claim cycles and denial management (if healthcare-related) Excellent verbal and written communication skills Strong problem-solving and negotiation abilities Proficiency in MS Office and familiarity with billing software or CRM tools Ability to work independently and as part of a team in a fast-paced environment Preferred Skills: Experience with medical billing systems (e.g., Athenahealth, Epic, eClinicalWorks) Knowledge of ICD, CPT codes, and payer-specific rules (for healthcare-specific roles) Multilingual abilities (a plus in customer-facing roles)

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Accounts Receivable Caller