Accounts Receivable Caller Analyst

2 - 4 years

3 - 4 Lacs

Posted:None| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

  • Manage accounts receivable calls to resolve customer queries and issues related to medical billing, insurance claims, and revenue cycle management.
  • Identify denial reasons for claims and work on resolving them promptly to minimize write-offs.
  • Collaborate with internal teams such as patient access, coding, and revenue cycle management to ensure seamless communication and efficient claim processing.
  • Utilize strong analytical skills to identify trends in denial rates and develop strategies to improve collections.
  • Maintain accurate records of all interactions with customers using CRM software.

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