Account Specialist - Operations Analyst

You are a natural leader who inspires others to do what's right for customers and colleagues. Join the dynamic team at JPMorgan Chase as an Account Manager I and make a meaningful impact by leading your team to create great customer experiences that cultivate long-lasting relationships. - Execute business initiatives by maintaining open communication with employees, peers, leadership team, and other lines of business - Make informed business decisions using independent judgment, skill set, experience, and subject matter expertise - Identify and own end-to-end process improvement opportunities - Ensure teams" adherence to operating policies, procedures, legal, and compliance regulations - Manage team performance, leading by example and coaching on key behaviors - Demonstrate the firmwide Manager Capabilities and track progress regularly - Minimum 3 years of experience in customer service or in the function being managed - Verbal and written communication skills - Influencing skills - Change management skills - Prioritization skills - Data analysis skills - High School diploma/GED required Work hours will vary within a full-time, 40-hour per week schedule, including evenings, weekends, and holidays. Specific information will be provided by the recruiter. Training is required regardless of work location, which may be onsite, at your home office, or a combination based on business needs.,