Job
Description
As an Account Opening Operations Manager for Non-Individual, NRI, and Foreign Clients in the broking segment, your role involves managing and overseeing the end-to-end operations of client onboarding. Your responsibilities include: - **Client Onboarding & Account Opening**: - Manage the account opening process for Non-Individual clients (Corporate, Partnership, LLP, HUF, Trusts, AIFs), NRI clients (NRE/NRO accounts under PIS/Non-PIS), and Foreign clients (FPIs, OCIs, Foreign Corporates, etc.). - Ensure timely and error-free processing of account opening forms in compliance with SEBI, RBI, and exchange guidelines. - Scrutinize documentation for completeness and accuracy, including PAN, FATCA, CRS, UBO, board resolutions, power of attorneys, etc. - Coordinate with clients, sales, compliance, custodians, and legal for clarifications and approvals. - **Regulatory & KYC Compliance**: - Ensure compliance with KYC and CKYC norms as per SEBI/Exchange/Depository regulations. - Handle periodic KYC reviews and remediation of client data. - Ensure adherence to AML norms, PMLA obligations, and onboarding restrictions for high-risk jurisdictions. - Implement regulatory changes in onboarding processes in collaboration with the compliance team. - **System & Process Oversight**: - Manage workflow on internal platforms such as CRM, onboarding tools, and RTA/KRA upload systems. - Ensure digital onboarding processes are followed as required. - Participate in system enhancements and automation initiatives related to onboarding. - Ensure timely reporting to KRA, CKYC, depositories (NSDL/CDSL), and SEBI. - **Stakeholder & Client Management**: - Act as the operations SPOC for Sales, RM teams, Compliance, and Clients for onboarding-related queries. - Maintain high service standards and resolve onboarding issues promptly. - Conduct training sessions for RMs and sales teams on documentation and KYC requirements. - **Audit & Risk Management**: - Prepare for and respond to internal, statutory, and regulatory audits. - Maintain proper record-keeping and audit trail of all account opening forms and communications. - Identify and mitigate risks in onboarding processes and suggest process improvements. **Qualifications Required**: - Graduate (Mandatory), preferably with specialization in Finance/Commerce. - MBA/PGDM or Certification in Capital Markets / Compliance (Preferred). **Desirable Certifications**: - NISM Series VII: Securities Operations and Risk Management. - Certified AML/KYC professional (optional but preferred). In this role, your key skills and competencies should include a strong understanding of KYC, AML, FATCA, CRS, UBO, and FEMA guidelines, attention to detail in scrutinizing complex documentation, proficiency in using back-office systems and CKYC/KRA upload portals, excellent communication and interpersonal skills, ability to work under pressure with multiple stakeholders, and a strong client-centric approach with a process orientation. Your 5 years of relevant experience in the broking/wealth/capital markets industry, along with hands-on knowledge of SEBI, Exchanges, and depositories" KYC norms, will be valuable assets in this position.,
