2.0 - 6.0 years

0 Lacs

thane, maharashtra

On-site

The Account Monitoring Analyst plays a crucial role in identifying potential mule/suspicious accounts by closely monitoring, reviewing, and investigating financial transactions. This role is essential in mitigating risks associated with money mule accounts, frauds, and other financial crimes. Key Responsibilities: - Monitor and review accounts flagged for unusual or suspicious activity by automated systems. - Conduct in-depth analysis of flagged accounts, including examining transaction details, account history, and customer information. - Evaluate transaction patterns to detect deviations from normal customer behavior. - Provide comprehensive narratives and summaries of reviews to facilitate decision-making. - Identify trends, anomalies, and root causes of suspicious activities. - Recognize patterns and typologies indicative of financial crime. - Communicate with customers to gather transaction details before making decisions on actionable items. - Maintain clear communication with branches to facilitate customer enhanced due diligence, site verification, and obtain additional information on flagged accounts. - Participate in interdepartmental discussions to stay informed about emerging risks and trends. - Offer feedback on transaction monitoring tools and thresholds to enhance detection accuracy. Education Qualifications: - Graduation: Bachelor of Science (B.Sc.), Bachelor of Technology (B.Tech), Bachelor of Computer Applications (BCA), Bachelor of Commerce (B.Com), Bachelor of Business Administration (BBA) - Post-graduation: MBA/PGDM Experience: - 2 to 5 years of relevant experience.,

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Account Manager Redarrows

0.0 - 4.0 years

0 Lacs

kerala

On-site

The Account Manager position is a full-time role based in Kanayannur. As an Account Manager, you will be responsible for managing client relationships to ensure that their needs are not only met but exceeded. Your main focus will be on enhancing client satisfaction, overseeing account activities, and establishing clear and effective communication channels with clients. You will be expected to monitor account metrics, resolve any client issues that may arise, prepare detailed reports, and align services with the business goals of the clients you manage. Collaboration with internal teams is essential to guarantee the timely delivery of solutions that meet and surpass client expectations. To excel in this role, you should possess strong skills in Client Relationship Management, Client Satisfaction, and Communication. Additionally, you should be adept at Account Monitoring, Problem-Solving, and Report Preparation. Your ability to collaborate and coordinate effectively with teams, coupled with your proficiency in CRM Software and Account Management Tools, will be key to your success. Strong analytical and organizational skills are essential, along with the flexibility to work on-site in Kanayannur. A Bachelor's degree in Business, Marketing, or a related field is required, and any prior experience in the industry would be advantageous.,

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