The Zonal Head will be responsible for managing and driving both manufacturing and sales operations in the assigned zone. This includes overseeing village-level production units , ensuring efficient logistics and warehousing , maintaining quality standards , and expanding retail sales across the zone. This role bridges manufacturing, logistics, and commercial operations , ensuring smooth coordination between villages, warehouses, and retail outlets under the VillPower ecosystem. Key Responsibilities: 1. Manufacturing Oversight Supervise day-to-day production activities across all village manufacturing units within the zone. Ensure production targets, timelines, and quality benchmarks are met. Coordinate with local production supervisors and artisans to maintain process adherence. Implement standard operating procedures (SOPs) for safety, quality, and efficiency. 2. Logistics & Supply Chain Management Manage movement of raw materials to village units . Oversee dispatch of finished goods from villages to the city warehouse. Optimize transportation routes, minimize transit loss, and ensure timely deliveries. Maintain real-time inventory records at both the village and warehouse levels. Manage deliveries from Warehouse to Retail stores. 3. Quality Control Conduct regular quality audits at village units and warehouse. Establish and enforce VillPowers quality standards for handicrafts, agriculture, horticulture, and related products. Provide training and feedback to local teams for process improvement. 4. Sales & Distribution Drive B2B and retail sales within the Zone. Develop and maintain relationships with retailers, distributors, and institutional buyers . Plan and execute zonal sales campaigns , promotional activities, and product launches. Achieve sales targets and ensure revenue growth within the zone. 5. People & Coordination Lead a team of field executives, warehouse staff, and production supervisors. Coordinate with the central operations, procurement, and sales teams for alignment. Motivate and train local workforce to achieve productivity and quality goals. Key Performance Indicators (KPIs): On-time manufacturing completion rate Quality compliance score (defect rate below benchmark) Warehouse–village logistics turnaround time Sales target achievement (%) Zone-level profitability and cost efficiency Retailer retention and satisfaction index Qualifications & Experience: Graduate in Business / Operations / Supply Chain / Engineering (MBA preferred) 6–10 years of experience in operations, manufacturing, logistics, or FMCG/distribution management Experience managing rural or semi-urban production networks preferred Strong understanding of P&L management, inventory control, and sales execution Skills & Competencies: Leadership and team management Strong process orientation Analytical and problem-solving skills Excellent communication and negotiation skills Ability to travel frequently within the zone Compensation: Competitive salary + performance-based incentives Additional allowances for travel and field expenses
The Franchise Development Manager is responsible for expanding the companys franchise network by identifying potential franchise partners, managing the end-to-end franchise sales process, and ensuring successful onboarding of new franchisees. The role focuses on driving growth, strengthening brand presence, and maintaining strong relationships with prospective and existing franchise owners. Key Responsibilities 1. Franchise Acquisition & Lead Generation Identify and source potential franchise partners through networks, digital platforms, events, and referrals. Manage the franchise enquiry pipeline and follow up with leads promptly. Conduct market research to identify new territories and expansion opportunities. 2. Franchise Sales & Evaluation Present the franchise business model, investment details, ROI, and operational requirements to prospects. Evaluate potential franchisees based on financial capability, business acumen, and alignment with brand values. Coordinate meetings, site visits, and business discussions with prospects. 3. Contracting & Documentation Manage the documentation process including LOI, franchise agreement, fee payments, and compliance checks. Coordinate with legal, finance, and operations teams to ensure smooth closure of agreements. 4. Onboarding & Territory Launch Facilitate onboarding of new franchisees and coordinate training schedules. Support franchisees in location finalization, store setup guidelines, and launch preparations. Ensure franchisees understand operational standards and brand guidelines. 5. Relationship Management Maintain strong relationships with franchise partners. Act as a point of contact for franchisees during the pre-opening phase. Gather feedback to support continuous improvement of the franchise offering. 6. Reporting & Strategy Maintain MIS reports on lead pipeline, closures, and revenue targets. Assist in preparing franchise expansion strategies and annual growth plans. Provide regular updates to leadership on progress and challenges. Key Skills & Competencies Strong sales and negotiation skills Excellent communication & presentation skills Knowledge of franchise business models Market research and territory mapping abilities Relationship management Ability to work with cross-functional teams Goal-oriented and self-driven Qualifications & Experience Bachelor’s degree in Business, Marketing, or related field (MBA preferred) 3–8 years of experience in franchise development, business development, or sales Experience in FMCG, retail, beauty, education, fitness, hospitality, or similar sectors is an added advantage Performance Metrics (KPIs) Number of franchise closures Lead-to-conversion ratio Territory expansion achieved Revenue from franchise fees and royalty growth Franchise partner satisfaction