Academic Counselor

We are seeking a dynamic and student-focused Academic Counselor to join our growing EdTech team specializing in Study Abroad programs. The ideal candidate will play a key role in guiding students through the application process, offering academic advice, and helping them achieve their overseas education goals.

Key Responsibilities:

- Counsel students and parents regarding courses, universities, countries, and application processes for studying abroad.

- Handle student queries via calls, emails, WhatsApp, and in-person meetings.

- Follow up on leads and maintain a strong conversion ratio.

- Assist with admission paperwork, SOP guidance, and application documentation.

- Maintain accurate student records and update the CRM regularly.

- Build strong relationships with students and maintain regular contact throughout the counseling process.

- Stay updated with global education trends, visa processes, and university requirements.

- Collaborate with internal teams (marketing, documentation, visa, etc.) for seamless service delivery.

Requirements:

- Bachelor’s degree in any discipline (Education, Psychology, or Counseling preferred).

- 1–3 years of experience in academic/student counseling, preferably in study abroad or EdTech.

- Excellent communication and interpersonal skills.

- Strong organizational and follow-up skills.

- Customer-focused attitude with a passion for helping students.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid sick time
• Paid time off

Work Location: Hybrid remote in Kochi, Kerala