We are looking for a proactive and goal-oriented Team Leader to manage and guide our academic counseling team. The ideal candidate will have a strong background in counseling or business development in the study abroad sector, with proven leadership skills to drive performance and ensure exceptional service delivery to students. Key Responsibilities: - Lead, mentor, and manage a team of academic counselors. - Set performance goals and monitor team KPIs (leads, conversions, closures). - Assist the team with complex student queries and provide escalation support. - Train and onboard new team members to ensure process alignment. - Ensure high conversion rates from inquiry to enrollment. - Coordinate with marketing, admissions, and documentation teams to ensure smooth operations. - Track team productivity and provide regular performance feedback. - Maintain CRM updates and reporting. - Stay updated on study abroad destinations, universities, courses, and visa processes. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid sick time Location: Kochi, Kerala (Required) Work Location: In person
We are seeking a dynamic and student-focused Academic Counselor to join our growing EdTech team specializing in Study Abroad programs. The ideal candidate will play a key role in guiding students through the application process, offering academic advice, and helping them achieve their overseas education goals. Key Responsibilities: - Counsel students and parents regarding courses, universities, countries, and application processes for studying abroad. - Handle student queries via calls, emails, WhatsApp, and in-person meetings. - Follow up on leads and maintain a strong conversion ratio. - Assist with admission paperwork, SOP guidance, and application documentation. - Maintain accurate student records and update the CRM regularly. - Build strong relationships with students and maintain regular contact throughout the counseling process. - Stay updated with global education trends, visa processes, and university requirements. - Collaborate with internal teams (marketing, documentation, visa, etc.) for seamless service delivery. Requirements: - Bachelor’s degree in any discipline (Education, Psychology, or Counseling preferred). - 1–3 years of experience in academic/student counseling, preferably in study abroad or EdTech. - Excellent communication and interpersonal skills. - Strong organizational and follow-up skills. - Customer-focused attitude with a passion for helping students. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Work Location: Hybrid remote in Kochi, Kerala
We are seeking a dynamic and student-focused Academic Counselor to join our growing EdTech team specializing in Study Abroad programs. The ideal candidate will play a key role in guiding students through the application process, offering academic advice, and helping them achieve their overseas education goals. Key Responsibilities: - Counsel students and parents regarding courses, universities, countries, and application processes for studying abroad. - Handle student queries via calls, emails, WhatsApp, and in-person meetings. - Follow up on leads and maintain a strong conversion ratio. - Assist with admission paperwork, SOP guidance, and application documentation. - Maintain accurate student records and update the CRM regularly. - Build strong relationships with students and maintain regular contact throughout the counseling process. - Stay updated with global education trends, visa processes, and university requirements. - Collaborate with internal teams (marketing, documentation, visa, etc.) for seamless service delivery. Requirements: - Bachelor’s degree in any discipline (Education, Psychology, or Counseling preferred). - 1–3 years of experience in academic/student counseling, preferably in study abroad or EdTech. - Excellent communication and interpersonal skills. - Strong organizational and follow-up skills. - Customer-focused attitude with a passion for helping students. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 per month Benefits: Cell phone reimbursement Paid sick time Paid time off Work Location: Hybrid remote in Kochi, Kerala