Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we are transforming healthcare as the US leader in usable data for payers. We have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. As a result, these payers can ingest and manage all the information they need to transform their business by supporting their analytical, operational, and financial needs through our platform. In addition, our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. Since our founding in 2017, Abacus has built a highly successful business, raising more than $80 Million by leading VC firms with profound expertise in the healthcare and technology industries. We are solving massive complex problems in an industry ready for disruption. We have powerful momentum and would love for you to be a part of it! About The Role This Senior Project Manager role will lead IT -driven projects in US healthcare Payer space. It provides an exciting career path into the Project Management family of jobs within the Abacus Client Delivery Program Management Office. You will have the opportunity to work on information technology projects within the US healthcare payer industry, building powerful skills, knowledge, and experience for your career at the intersection of IT and healthcare. You will have the opportunity to gain this experience on projects where cutting edge cloud-based technologies are being deployed and within a dynamic and fast-growing company. You Will Manage end-to-end delivery of individual large-scale projects or multiple smaller projects, ensuring timelines, scope, and quality are consistently achieved Coordinate closely with Engagement PMs to translate client requirements into clear delivery objectives and milestones Implement project governance frameworks including RAID logs, status reporting, and stakeholder communication Conduct detailed resource planning, capacity management, and risk assessments Champion Agile methodologies within assigned projects; ensure backlog refinement and sprint execution quality Facilitate regular status meetings, ensuring accurate project health reporting and timely risk mitigation What We're Looking For 8+ years experience in technically complex IT project / program management roles Experience in technically complex IT project management roles Professional experience in IT project management roles Experience in healthcare related project management – payer experience ideal Agile Methodologies experience Experience in healthcare related project management – payer experience ideal Experience in hands on technical roles – e.g., programming, data modeling, software quality assurance, etc. Strong Oral and written communication skills Bonus Points US Healthcare experience with healthcare payer experience Project Management Professional (PMP) or Prince2 certification Certified Scrum Master Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abacus Insights is a mission-driven, rapid growth-stage technology company focused on transforming the healthcare payer industry, creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. Our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these health insurance payers can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs. Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $81 Million by leading VC firms who have deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in an industry that is ready for disruption. We're growing quickly and would love for you to be a part of it! About The Role Do you have a passion for the craft of software engineering? Our engineering team is looking for a motivated, versatile, and naturally curious Engineer who is excited about using cutting edge cloud technology to better the US healthcare industry. As Engineering Manager, you will lead, direct, manage, and participate in the day-to-day operations of a team of software and data engineers working closely with quality engineers, product owners and business. You will manage all of the operational aspects of the teams to ensure business and product\project objectives are met. You provide administrative, technical, and people leadership for multiple, diverse, and sometimes geographically distributed teams. You are responsible for providing feedback to the team and individuals on their performance. Also supporting hiring and build out of the required teams. You will coach, mentor and guide teams to enable future success. Specific Duties Include The Following Adept at clear, confident communication with executive staff Skillful at driving our Interop project and Center of Excellence Meaningful experience in the world of Data. Specifically the API ecosystems around FHIR data stores (i.e. Firely, AWS HealthLake). Familiarity with FHIR systems and how to ingest and read data via FHIR based APIs. Understanding the FHIR standard. Capable of credible customer interactions Mentoring development team members to ensure delivered solutions adhere to the software architecture strategy, coding standards, and established organizational policies and procedures. Participating in software architectural discussions, influencing decisions, and collaborating with peers to maintain consistency across the organization. Identifying people and process improvement strategies for the Scrum team(s). Communicate organizational updates to ensure teams adhere to the established policies and procedures. Manages moderate-sized software development teams (10+), across many product and/or system lines. Ensures projects are completed on time and according to our quality standards. Facilitates communication upward around architecture, design and implementation objectives. Proven experience in leading software development teams or projects. Excellent knowledge of software development design, QA and test automation, and experience with agile development methodologies. Excellent organizational, leadership, decision making and communication skills. Demonstrated knowledge of Cloud Architecture, Massive Parallel Processing (MPP) compute frameworks and BigData platforms, Security, and REST based services. Good understanding of Incident Management, Configuration Management, Operational efficiency and Customer Management preferred. Good experience with open source. Responsible for supervision of software engineers, software developments teams and process Coach and mentor software developer, develop staff skills, provide continuous feedback and responsible for annual reviews Lead and manage direct reports and set clear goals and objectives Has relentlessly high standards (is never satisfied with the status quo) Expects and requires innovation of her/his team Has passion and conviction and the innate ability to inspire passion in others Responsible for protecting, securing, and proper handling of all confidential data held by Abacus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Abacus or our clients. Assist with other tasks and projects as assigned. Help to contribute to the Interop roadmap, and sizing of deliverables Conducting one on ones, performance reviews, and career development plans with associates. Ability to manage personnel activities of staff and develop the appropriate resource planning to meet the needs of the team. This includes hiring talent as well to meet the need. Work with teams across regions (US, India and Nepal), and help facilitate workstreams What We’re Looking For Bachelor's degree, preferably in Computer Science, Computer Engineering, or related IT discipline. 5+ years’ experience managing software developers or software teams 7+ years of commercial software development experience 3+ years of building or using cloud services in a production environment (AWS, Azure, GCP, etc.). 2+ years experience working with FHIR standard and FHIR databases Go-getter with self-starter mindset. Someone who stays current with emerging technologies and development techniques Excellent oral and written communication skills; strong analytical, problem solving, organization and prioritization skills Solid understanding of software engineering fundamentals (high level understanding of OO concepts, design patterns, cloud architecture, MPP architecture and frameworks (i.e. Spark), API‘s etc.) Experience and good understanding of designing scalable, distributed systems for running small to medium scale data processing applications and services Possesses a level of breadth and depth of software development experience that allows for influence and competence in technical discussions with internal and external stakeholders Solid understanding of roles adjacent to the software development manager (product management, project management, client delivery, operations etc.). Ability to adapt to these roles as defined at Abacus. Nice to have experience with, but not required: Databricks, Snowflake Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Abacus Insights is a mission-driven, rapid growth-stage technology company focused on transforming the healthcare payer industry, creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. Our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these health insurance payers can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs. Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $81 Million by leading VC firms who have deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in an industry that is ready for disruption. We're growing quickly and would love for you to be a part of it! About The Role Do you have a passion for the craft of software engineering? Our engineering team is looking for a motivated, versatile, and naturally curious Software engineer who is excited about using cutting edge cloud technology to better the US healthcare industry. This is a fantastic opportunity for an engineer to join a world-class engineering team and work cross functionally with other teams within our company: Executives, Product, Implementation, Delivery, Customer Success, and Sales, to help solve our customers' most challenging business and operational needs. Specific Duties Include The Following Develop and implement virtual, high performant cloud solutions which conform to US healthcare security standards by leveraging a broad level of experience across platformslike AWS, Azure, Databricks, realized through analytical work with end users, product managers and software/data architects. Build data processing pipelines leveraging AWS/Azure, Airbyte, and Databricks Build pipelines and API ecosystems around FHIR data stores (i.e. Firely, AWS HealthLake). Familiarity with FHIR systems and how to ingest and read data via FHIR based APIs Write PySpark, Python, and SQL code to meet requirements for clients or internal teams. Deploy code using CI/CD frameworks. Be able to critically analyze and review peer-authored designs and code. Employ exceptional problem-solving skills, with the ability to see and solve issues before they affect business productivity. Troubleshoot client reported incidents, identify root cause, fix, and document problems, and implement preventive measures. Optimize the performance and cost of data processing workflows. Demonstrate deep working knowledge of Airflow, ETL (Extract, Transform, Load) processes, APIs and data connectors and troubleshoot issues related to each. Drive the technical excellence of a team, mentor other team members and lead by example. Identify area of technical investments, work with stakeholders to prioritize them onto the roadmap and lead efforts to implement such investments. What We’re Looking For Bachelor's degree, preferably in Computer Science, Computer Engineering, or related IT discipline. 5+ years of commercial software development experience 3+ years of building or using cloud services in a production environment (AWS, Azure, GCP, etc.). 2+ years experience working with FHIR standard and FHIR databases 2+ years of building ETL data pipelines at scale with Spark/PySpark and Databricks Strong programming skills (Python, Java, or other OOP Languages). Go-getter with self-starter mindset. Someone who stays current with emerging technologies and development techniques Excellent oral and written communication skills; strong analytical, problem solving,organization and prioritization skills Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type in regard to race, color, religion, age, sex, nationalorigin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Abacus Insights is a mission-driven technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. In addition, our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. As a result, these payers can ingest and manage all the information they need to transform their business by supporting their analytical, operational, and financial needs through our platform. Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $81 Million by leading VC firms with profound expertise in the healthcare and technology industries. We are solving massive complex problems in an industry ready for disruption. We're building powerful momentum and would love for you to be a part of it! About The Team & Role Our Test Development team is looking for a Sr. Software Engineer in Test that will help provide direction and leadership on the test automation strategy and processes at Abacus Insights. This person will be a critical member of our team to help design and implement our test automation frameworks and identify and define acceptance criteria for multiple test types (including performance testing and recommending best practice for testing tools). This technical leadership role will work across various applications and technologies in collaboration with others across the business. Responsibilities Define test strategies for the Abacus products covering design, implementation, and maintenance of test cases for functional, end to end and performance testing. Define test suites based on best practices and adherence to standards. Ensure software quality via continuous and iterative testing Participate in internal reviews of software components and systems. Create and maintain automation test cases CI/CD pipelines with Python. Work with complex data applications developed on Azure and AWS platforms. What We're Looking For 5+ years’ experience in Quality Assurance of a software platform, preferably a cloud system 2+ years’ experience software development 2+ years’ experience with FHIR databases and standards. FHIR API testing Strong understanding of Software Lifecycle and Quality Assurance processes for manual and automated testing. Strong knowledge of Azure and AWS platforms Knowledge of healthcare standards Excellent analytical, problem-solving, and trouble-shooting skills. Experience with: Creating and maintaining frameworks using pytest, junit or similar. Azure and/or AWS platforms. Database Systems (MongoDB, SQL, MySQL) and Data Validation Micro services architecture, container management, API gateways, and tools like Kubernetes. Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abacus is seeking a FHIR Engineer with strong expertise in healthcare interoperability standards, particularly the FHIR (Fast Healthcare Interoperability Resources) framework . The ideal candidate will have hands-on experience with the technical aspects of FHIR , including authorization, consent management, and secure API implementation. This role requires both a solid understanding of healthcare data exchange standards and the ability to design, implement, and maintain scalable FHIR-based solutions. Key Responsibilities Design, implement, and maintain FHIR APIs in compliance with HL7, CMS, and ONC regulations. Configure and manage FHIR servers (e.g., Firely, HAPI, HealthLake) for ingestion, normalization, and access of healthcare data. Implement OAuth 2.0 / OpenID Connect / SMART on FHIR for authorization and authentication. Support consent management workflows, ensuring that data access is fully aligned with regulatory requirements. Collaborate with product teams to map payer and provider data to FHIR resources. Troubleshoot and resolve issues with FHIR API integrations, ensuring data integrity and security. Work with DevOps teams to deploy FHIR services in cloud environments (AWS, Azure, or GCP). Document implementation details, technical designs, and workflows for internal and client-facing use. Required Skills & Qualifications Strong knowledge of FHIR R4 resources (Patient, Coverage, EOB, Clinical, Formulary, Provider Directory, etc.). Experience with FHIR Implementation Guides (IGs) such as CMS-0057, CMS- 9115, US Core, CARIN Blue Button, PDex. Hands-on experience with authorization frameworks (OAuth2.0, JWTs, PKCE, SMART scopes). Familiarity with consent management standards (FHIR Consent resource, ONC/CMS guidelines). Solid programming background in languages such as Python, Java, or Node.js. Understanding of API security and compliance (HIPAA, PHI/PII data handling). Strong knowledge of cloud-based architectures (AWS HealthLake, Azure API Management, etc.). Excellent problem-solving, communication, and collaboration skills. Preferred Qualifications Experience with FHIR bulk data APIs and NDJSON pipelines. Knowledge of legacy healthcare data formats (HL7 v2, X12 278/837) and mapping to FHIR. Prior experience working with payer or provider organizations.
Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats. Our platform allows our customers to uncover differentiated insights that address their client's needs. In addition, our employees know they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to historically siloed and inaccessible data. Through our platform, these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs. Since our founding in 2017, Abacus has built a highly successful SaaS business, raising $100 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector ready for disruption. We're growing quickly and would love for you to be a part of it! About The Role We are seeking a highly motivated and experienced Product Manager with a srong background in cloud infrastructure and connectivity to lead the advancement of Abacus’ cloud-native infrastructure behind our industry-leading healthcare data solutions. The ideal candidate will have a proven experience launching and expanding cloud native enterprise solutions combied with exceptional product management acumen. Additionally, this role will be responsible for the development and enhancment of our healthcare focused interoperability capabilities to both cloud-native and on-premises endpoints. If you are Cloud savvy, customer-centric and adept at cross-functional collaboration and product leadership, this role is for you! You Will Own and execute Abacus Platform Cloud strategy and roadmap, ensuring continuous alignment with the Company’s strategic goals, revenue targets and customer needs. Onwn and execute Abacus Platform Cloud connectivity capabilities focused on Healthcare interoperarbility, such as HL7 V2 and FHIR. Enable and drive growth of Abacus Platform capabilities across AWS, Azure and GCP. Collaborate with engineering, marketing, delivery and sales teams to define and lead scalable, secure, and compliant cloud-native platform features that solve biggest customer pain points and needs, while delivering high return on investment (ROI) for Abacus. Stay on top of the latest developments and competitive landscape related to Healthcare centric cloud technologies to effectively inform Abacus’ cloud strategy and roadmap. Be the voice of Customer by relentlessly engaging clients and stakeholders to ensure that our cloud and connectivity capabilities meet industry standards and customer expectations. Lead the entire product lifecycle from concept through launch, in close collaboration with Director of Product, CTO, Engineering and Client Delivery leads, including fulfillment of pre-launch activities and post-launch analysis and iteration. Write exceptional Epics with defined user personas and user journeys that articulate clear requirements and success criteria to Product Engineering and stakeholders. Work closely with Engineering and Product Managment teams to maintain and improve the Agile development process, ensuring timely and efficient delivery against roadmap. Continuously seek ways to improve efficiency of our development and cloud operations teams to reduce manual effort and human error. Plan Quarterly Product Increments and collaborate with Product Owners and Product Engineering to ensure its successful execution while keeping stakeholders and leadership continuously informed of its On Track status. Drive product adoption by collaborating with Marketing to develop go-to-market strategies, product messaging and positioning, and help author blogs and other public collateral. Provide mentorship and guidance to junior product team members, fostering a culture of learning and growth within the team. What We're Looking For Bachelor's degree in Computer Science, Engineering, Business, or related field. Exceptional Product Mangament acccumen in a related field - a minimum of 8 years of total experience, with 5-6 years of product management experience leading cloud-native B2B infrastructure and interoperability solutions. Expertise in leading and expanding cloud infrastructure capabilities of Enterprise solutions hosted in AWS and Azure. Experience with GCP is a plus. Proven experience developing interoperability solutions processing HL7 V2 and FHIR and other healthcare focused message standards, such as X12. Industry experience leveraging Snowflake, Airbyte, Databrciks and other leading cloud technologies to develop highly scalable data solutions. Strong technical background with the ability to understand complex software and cloud infrastructure systems in close collaboration with Engineering, SecOps and CloudOps. Hands-on experience with evangelizing and applying Agile development methodologies. Previous experience working with US teams and proven track record of successful and on-time delivery working in an international orgnization. Exceptional communication and leadership skills, with the ability to articulate complex concepts to diverse audiences. Exceptionally strong client acumen with the ability to effectively communicate product roadmap while listening empathetically to understand client needs to solve them holistically. Strong analytical skills, with the ability to leverage data to drive product decisions. Strong project management skills and experience collaborating with Client Delivery to ensure on-time and on-budget delivery of committed features and solutions. Demonstrated ability to thrive in a fast-paced, dynamic startup-like environment. Bonus Points Experience working in an Enterprise Healthcare IT field, specifically US Healthcare Payers. Demonstrable experience in improving operational efficiencies and leading CI/CD process optimization initiatives. Operational expertise leveraging GenAI to solve business problems with a detailed understanding of how compound AI systems function. Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats. Our platform allows our customers to uncover differentiated insights that address their client's needs. In addition, our employees know they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to historically siloed and inaccessible data. Through our platform, these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs. Since our founding in 2017, Abacus has built a highly successful SaaS business, raising $100 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector ready for disruption. We're growing quickly and would love for you to be a part of it! About The Role As a member of Abacus Platform Product Management team, you will play a pivotal role in bringing to market a cutting-edge cloud data platform with industry leading data usability capabilities for Healthcare Payors. Our solutions enable clients to turn vast and diverse data into insights that drive improved outcomes and enable a wide range of internal and compliance workflows. As a Product Owner, you will work directly with a Platform Engineering team with focus on MDM and EMPI solutions, healthcare interoperability message processing, and general platform enhancements. This role demands a strong foundation in software development and data engineering to effectively translate high-level product visions and customer needs into precise requirements. At Abacus, you will have the unique opportunity to work alongside engineering and stakeholders across the organization, prioritizing your backlog to align with Objectives and Key Results (OKR) and immediate customer needs. If you love data, excel in managing competing priorities and directing your development team to deliver features with maximum ROI for clients and organization, we want you on our team! You Will Lead the development and integration of MDM and EMPI solutions, ensuring accurate, consistent patient data across healthcare systems. Enhance and expand Abacus Platform capabilities in healthcare interoperability (FHIR, X12, HL7 V2) for versatile data integration and patient care. Drive cloud-native enhancements to align Abacus with customers’ cloud journeys. Act as the primary liaison between stakeholders and the development team, translating strategic goals into product features and crafting effective Epics and User Stories. Own the complete lifecycle of your products and features, from ideation to launch. Maintain a transparent, prioritized backlog to ensure efficient development. Champion Agile practices to support SDLC, providing guidance and insights to the development team. Collaborate with product peers to evaluate value delivery, identifying improvement areas. Communicate updates and insights to leadership and broader audiences. Ensure the development team accurately estimates task complexity and effort. Participate in sprint planning, reviews, and retrospectives to align developments with customer needs. Coordinate product development with client deployment for seamless implementation. Work with client management to optimize product impact. What We're Looking For Passion for Product Ownership and Healthcare IT, with: Strong verbal and written communication skills for translating business needs into Epics and User Stories. Experience in release coordination and acceptance testing. Hands-on Agile product ownership with proven results. Expertise in MDM and EMPI solutions. Knowledge of healthcare interoperability standards (HL7 V2, FHIR, X12). Experience shipping SaaS products. Understanding of data platform R&D and comfort in technical environments. Tactical and strategic thinking skills to inspire and lead. Ability to thrive in a fast-paced, dynamic startup environment. A minimum of 3-5 years of relevant PO experience. BS or MS in Computer Science, or related fields, or equivalent experience. Bonus Points Experience in the US Healthcare Payor or Provider industry. Expertise in cloud technologies (AWS, Azure, GCP). Proficiency in database concepts/tools (preferably Databricks, Snowflake). Experience with big data, ETL, data pipelines, security, privacy, DevOps, or automation. Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats. Our platform allows our customers to uncover differentiated insights that address their client's needs. In addition, our employees know they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to historically siloed and inaccessible data. Through our platform, these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs. Since our founding in 2017, Abacus has built a highly successful SaaS business, raising $100 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector ready for disruption. We're growing quickly and would love for you to be a part of it! About The Role ** This position is based in Pune India.** As a Product Marketing Analyst, you will support the day-to-day execution of product marketing by managing project coordination, executing campaign work, and building clarity through reporting and analysis. You’ll also play a key role in slide deck creation and sales enablement deliverables This position is ideal for someone who enjoys the intersection of marketing operations, analytics, and cross-functional collaboration. You will work closely with product marketing leaders, sales, and corporate marketing to align initiatives and deliver results. You Will Provide Campaign & Project Support Collaborate with product marketing and corporate marketing to coordinate campaigns (launches, webinars, lead nurture) and ensure deliverables stay on schedule. Assist with content development collaboration, segmentation, and list work. Manage campaign checklists to ensure nothing falls through the cracks. Build Analytics & Reporting Build and maintain dashboards using HubSpot, Looker Studio, Google Analytics, and Google Search Console. Research market trends, competitor activities, and emerging industry topics to help guide messaging and content direction Prepare polished internal reports and performance summaries. Support Sales Enablement and Deck Creation Create and maintain professional, polished slide decks to support product marketing and sales initiatives. Contribute to sales enablement tasks, including collateral preparation. Maintain Trackers & Provide Administrative Support Own several operational trackers (campaign status, editorial calendar, content delivery, KPI reports) and keep them up to date. Follow up with team members and stakeholders to collect inputs, approvals, and updates. Support content management and updates across the Product Marketing Hub and shared resources. Assist in other administrative tasks as needed to keep marketing initiatives on track. Create Process Improvement & Documentation Suggest, document, and help standardize campaign execution processes, SEO best practices, and reporting templates. Maintain organized records and ensure that knowledge is transferable across the team. What We’re Looking For 2–4 years of experience in product marketing, marketing operations, or analytics. Experience in B2B SaaS and healthcare technology. Strong proficiency in Google Analytics, Looker Studio, and Google Search Console. Excellent written and verbal communication skills in English, with a track record of producing polished deliverables. Demonstrated ability to create and refine slide decks and support sales enablement deliverables. Proven ability to provide honest, accurate reporting, even when results are challenging. Strong organizational skills with the ability to follow direction while contributing constructive input. Bonus Points Design skills (Canva, Adobe tools) to assist with collateral or visuals. Hands-on expertise with HubSpot workflows, campaigns, and reporting. Experience with competitive research, positioning, or go-to-market strategy. Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients needs. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we are transforming healthcare as the US leader in usable data for payers. We have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. As a result, these payers can ingest and manage all the information they need to transform their business by supporting their analytical, operational, and financial needs through our platform. In addition, our employees know that they play an active role in keeping our customers data safe and are responsible for ensuring that our comprehensive policies and practices are met. Since our founding in 2017, Abacus has built a highly successful business, raising more than $80 Million by leading VC firms with profound expertise in the healthcare and technology industries. We are solving massive complex problems in an industry ready for disruption. We have powerful momentum and would love for you to be a part of it! About The Role This Senior Project Manager role will lead IT -driven projects in US healthcare Payer space. It provides an exciting career path into the Project Management family of jobs within the Abacus Client Delivery Program Management Office. You will have the opportunity to work on information technology projects within the US healthcare payer industry, building powerful skills, knowledge, and experience for your career at the intersection of IT and healthcare. You will have the opportunity to gain this experience on projects where cutting edge cloud-based technologies are being deployed and within a dynamic and fast-growing company. You Will Manage end-to-end delivery of individual large-scale projects or multiple smaller projects, ensuring timelines, scope, and quality are consistently achieved Coordinate closely with Engagement PMs to translate client requirements into clear delivery objectives and milestones Implement project governance frameworks including RAID logs, status reporting, and stakeholder communication Conduct detailed resource planning, capacity management, and risk assessments Champion Agile methodologies within assigned projects; ensure backlog refinement and sprint execution quality Facilitate regular status meetings, ensuring accurate project health reporting and timely risk mitigation What We're Looking For 8+ years experience in technically complex IT project / program management roles Experience in technically complex IT project management roles Professional experience in IT project management roles Experience in healthcare related project management payer experience ideal Agile Methodologies experience Experience in healthcare related project management payer experience ideal Experience in hands on technical roles e.g., programming, data modeling, software quality assurance, etc. Strong Oral and written communication skills Bonus Points US Healthcare experience with healthcare payer experience Project Management Professional (PMP) or Prince2 certification Certified Scrum Master Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
**Role Overview:** As an Engineering Manager, you will lead, direct, manage, and participate in the day-to-day operations of a team of software and data engineers. Your role involves working closely with quality engineers, product owners, and business stakeholders to ensure that business and project objectives are met. You will provide administrative, technical, and people leadership for multiple teams, coach, mentor, and guide them towards future success. **Key Responsibilities:** - Adept at clear, confident communication with executive staff - Skillful at driving the Interop project and Center of Excellence - Meaningful experience in Data, specifically API ecosystems around FHIR data stores like Firely and AWS HealthLake - Capable of credible customer interactions - Mentoring development team members to ensure adherence to software architecture strategy and coding standards - Participating in software architectural discussions and collaborating with peers to maintain consistency - Identifying people and process improvement strategies for the Scrum team(s) - Managing moderate-sized software development teams across various product lines - Ensuring projects are completed on time and according to quality standards - Leading software development teams or projects with excellence - Demonstrating knowledge of Cloud Architecture, BigData platforms, Security, and REST based services - Responsible for supervision of software engineers, software development teams, and processes - Coaching and mentoring software developers, providing continuous feedback, and conducting annual reviews - Setting clear goals and objectives for direct reports - Leading and managing teams with high standards and innovation - Protecting confidential data held by the company against unauthorized access - Contributing to the Interop roadmap and sizing of deliverables - Conducting one-on-one meetings, performance reviews, and career development plans - Managing personnel activities and resource planning to meet team needs - Working across regions and facilitating workstreams **Qualifications Required:** - Bachelor's degree in Computer Science, Computer Engineering, or related IT discipline - 5+ years of experience managing software developers or teams - 7+ years of commercial software development experience - 3+ years of experience with cloud services in a production environment (AWS, Azure, GCP, etc.) - 2+ years of experience working with FHIR standard and databases - Go-getter with a self-starter mindset - Excellent oral and written communication skills - Strong analytical, problem-solving, organization, and prioritization skills - Solid understanding of software engineering fundamentals, design patterns, and cloud architecture - Experience in designing scalable, distributed systems for data processing applications and services - Ability to engage in technical discussions with internal and external stakeholders (Note: Additional details about the company were not provided in the job description.),
As a Senior Software Engineer in Test at Abacus Insights, you will play a key role in providing direction and leadership on the test automation strategy and processes. Your responsibilities will include: - Defining test strategies for Abacus products, encompassing design, implementation, and maintenance of test cases for functional, end to end, and performance testing. - Defining test suites based on best practices and standards to ensure software quality through continuous testing. - Participating in internal reviews of software components and systems. - Creating and maintaining automation test cases CI/CD pipelines using Python. - Working with complex data applications developed on Azure and AWS platforms. Qualifications we are looking for in a candidate: - 5+ years of experience in Quality Assurance of a software platform, preferably a cloud system. - 2+ years of experience in software development. - 2+ years of experience with FHIR databases and standards, including FHIR API testing. - Strong understanding of Software Lifecycle and Quality Assurance processes for manual and automated testing. - Strong knowledge of Azure and AWS platforms. - Knowledge of healthcare standards. - Excellent analytical, problem-solving, and trouble-shooting skills. - Experience with creating and maintaining frameworks using pytest, junit, or similar. - Experience with Azure and/or AWS platforms. - Experience with Database Systems (MongoDB, SQL, MySQL) and Data Validation. - Familiarity with Microservices architecture, container management, API gateways, and tools like Kubernetes. Abacus Insights is committed to being an Equal Opportunity Employer.,
Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. In addition, our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. As a result, these payers can ingest and manage all the information they need to transform their business by supporting their analytical, operational, and financial needs through our platform. Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $100 Million by leading VC firms with profound expertise in the healthcare and technology industries. We are solving massive complex problems in an industry ready for disruption. We're building powerful momentum and would love for you to be a part of it! About The Role As an Agile Product Operations leader, you’ll be the catalyst for effective agile product management operations across globally distributed teams building healthcare technology solutions. You’ll partner closely with Product and Engineering leadership, Product Managers/Owners, Engineering, Client Delivery, PMO and Executive Leadership in the US, Nepal, and India. Your mission is to build a best-in-class Product Management program that achieves sustainable high performance through disciplined agility, data-driven retrospection, thoughtful planning, and effective partnerships– delivering measurable business value to stakeholders and customers. You Will Manage the product portfolio and lifecycle process by developing and maintaining a standardized and scalable operational model. This includes ensuring best practices for coordinating go-to-market activities, managing dependencies across teams, and tracking overall product success and adoption. Establish and optimize product management/development processes and tools by leading an Agile transformation, standardizing workflows, and managing the product tech stack (e.g., ProductBoard, Jira, Confluence). This role includes increasing efficiency and ensuring consistency across all product and product engineering teams. Drive cross-functional collaboration and communication by acting as the central bridge between product management, engineering, and customer-facing teams like sales, delivery and support. Facilitate timely information flow and alignment on critical product detail. Use data to drive informed decision-making by defining, tracking, and reporting on key product metrics (OKRs/KPIs) and operational analytics. Leverage accessible dashboards and centralize customer feedback to surface actionable insights for product and executive leadership. Foster a culture of continuous improvement and Agile best practices by championing an Agile mindset, coaching teams, and removing operational impediments. The goal is to empower teams to work more effectively, focus on customer needs, and deliver value faster. Lead a team of Agile Coaches as they guide Product Managers/Owners in backlog refinement, prioritization, roadmap management, impediment removal and technical debt elimination. Coaches will also partner with Engineering and others to achieve faster, more effective and more predictable SDLC delivery. Promote sustainable pace ensuring teams optimize for energy, not exhaustion. Measure and communicate improvements using velocity trends, cycle time, and other relevant metrics. Help build strong working relationships across teams in US, Nepal, and India, ensuring time zone differences don’t hinder agility or alignment. Shape an Agile Product Management culture and lead change management efforts to embrace best practices, including engaging at the executive, management, performer and team level What We're Looking For Typically has 10+ years in software delivery, including 3+ years as Agile, Engineering or Product leader. Deep expertise in Scrum, Lean, XP, Agile principles, and continuous improvement practices. Strong in project management skills and product development experience in agile organizations. Demonstrated metrics-driven program leadership (i.e. OKRs, velocity) Familiarity with systems thinking, complex adaptive systems, and feedback-driven learning. Certifications such as Scrum Master, Product Owner and Agile Coaching from globally reputed organizations. Excellent facilitation, mentoring, and cross-cultural communication skills. Ability to create psychological safety while sustaining team velocity. Experience coaching through servant leadership, not authority. Bonus Points Experience with DevOps, automation, and AI to support flow and continuous delivery. Background in US healthcare as a developer, analyst, etc. Experience in scaling agility using industry recognized frameworks. Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats. Our platform allows our customers to uncover differentiated insights that address their client's needs. In addition, our employees know they play an active role in keeping our customers data safe and are responsible for ensuring that our comprehensive policies and practices are met. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to historically siloed and inaccessible data. Through our platform, these healthcare organizations can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs. Since our founding in 2017, Abacus has built a highly successful SaaS business, raising $100 Million from leading VC firms with deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in a sector ready for disruption. We're growing quickly and would love for you to be a part of it! About The Role This position is based in Pune India.**Come join our team! Help us tackle the data usability challenge for payers. Your expertise and experience will help drive meaningful performance outcomes. You'll also have the chance to advance your career, acquire new skills, and collaborate with some of the most innovative minds in payer data management. We are looking for a Data Modeler to join a global data modeling team responsible for transforming business requirements into conceptual and logical data models. This role requires understanding of healthcare data domains (Claims, Membership, Enrollment, Provider, Billing, Interoperability - FHIR, HL7, ADT, CCDA, etc.) and experience in enterprise data modeling best practices. The Data Modeler will work closely with the Director of Data Modeling and Senior Data Modelers to adhere to data modeling standards, metadata governance, and follow data architecture strategies that align with business and technical needs. They will also collaborate with business analysts, product analysts, client implementation teams, and data governance teams to ensure models support operational and analytical use cases, high performance, and data integrity. This is an exciting opportunity for a data modeler with experience in Databricks, Snowflake, schema evolution, and modern data engineering practices to shape the future of healthcare data platforms. You Should Expect To Identify and define requirements for canonical data models as well as consumption use cases required by enterprise healthcare customers. Your activities will include: Perform data profiling analysis. Use SQL, data modeling and data integrity principles. Build conceptual and logical data models aligned with enterprise architecture, business requirements and industry standards. Follow data modeling best practices, including schema evolution, lossless data modeling, metadata management, and data versioning. Use enterprise data modeling tools (Erwin, ER/Studio, DBT, or similar). Ensure models support analytical (data science, actuarial, reporting) and operational (Claims, Care Management) use cases. Maintain metadata, business glossary, entity relationship diagrams and data dictionaries to support data lineage and governance. Partner with Client Management, Product, and Business Analyst teams to understand client needs, assess data model impact, and ensure data models and related artifacts meet or exceed expectations. Work with client management teams to provide support and data model expertise during client implementation. What We're Looking For 2+ years of experience in data modeling, enterprise data architecture, and cloud-based data engineering. Expertise in enterprise data modeling tools (Erwin, ER/Studio, DBSchema, or similar). NoSQL data model experience. Strong hands-on experience with cloud data platforms (Databricks, Snowflake) and data lakehouse architectures. Deep understanding of healthcare data models across Core Payer (Claims, Membership, Enrollment, Provider, Billing, Premium) and Clinical Interoperability (FHIR, HL7, ADT, CCDA, etc.) domains. Experience with schema evolution, lossless data modeling, and data versioning strategies. Strong background in SQL, data profiling, and metadata creation and maintenance. Ability to learn from senior modelers, enforce modeling best practices, and drive adoption of enterprise data standards. Excellent collaboration skills to work with data architects, engineers, and client implementation teams. Bonus Points Healthcare reporting experience. Experience with OBT, data lakehouse, and metadata management frameworks. Familiarity with business intelligence (BI) and reporting solutions on modern cloud data warehouses. Knowledge of APIs, SDKs, and data distribution frameworks for enabling real-time and batch data access. Experience with data governance, security, and regulatory compliance in healthcare data management. Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we are transforming healthcare as the US leader in usable data for payers. We have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. As a result, these payers can ingest and manage all the information they need to transform their business by supporting their analytical, operational, and financial needs through our platform. In addition, our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. Since our founding in 2017, Abacus has built a highly successful business, raising more than $80 Million by leading VC firms with profound expertise in the healthcare and technology industries. We are solving massive complex problems in an industry ready for disruption. We have powerful momentum and would love for you to be a part of it! About The Role We are seeking an experienced Product Marketing Manager to bring new products and solution capabilities to market, shape messaging and positioning, and equip Sales with effective enablement tools and collateral. The ideal candidate understands the U.S. healthcare payer landscape and has hands-on experience marketing healthcare data or technology solutions. The Product Marketing Manager will partner closely with Product, Sales, and Growth Marketing to drive go-to-market execution and accelerate growth. You are process driven, highly organized, and meticulous about details, deadlines, and documentation. Responsibilities The Product Marketing Manager will work collaboratively to understand critical needs and prioritize across the following responsibilities to maximize impact of product marketing : Market Research and Competitive Intelligence Conduct market research to identify trends, customer needs, and the competitive landscape Collect and analyze customer feedback to inform product and marketing strategies Product Positioning and Messaging Create and manage product messaging, positioning, differentiation and go-to-market plans Ensure consistency across all marketing channels and sales materials Competitive Intelligence Track and monitor competitors; recommend strategy adjustments to maintain product differentiation Equip sales with information and educational tools to counter competitive threats. Content Creation Develop and manage marketing campaigns and schedules Create compelling messaging and content for various channels, including website, print, social media and sales enablement materials, targeting a focused profile of buyers and users Manage content development process for thought leadership such as blogs, case studies, and white papers Go-to-Market Execution Develop go-to-market plans for new and existing products Coordinate with product, sales, and marketing teams for successful execution Sales Enablement Develop and deliver sales presentations and collateral Equip sales and customer success teams with content, tools, and resources to accelerate sales and growth Develop and promote customer success stories Performance Tracking and Reporting Report on marketing campaign performance Assess campaign and pipeline impact and refine messages and tactics based on data Cross-Functional Collaboration Work closely with product management to understand product features and translate them into customer benefits Work with sales and customer success to develop sales tools, training, and collateral to support product launches, ongoing sales efforts, and customer success Process, Tracking, and Coordination Maintain rigorous PMM operating rhythms with checklists, calendars, and agreed timelines Own PMM trackers for content, launches, and enablement and keep them accurate and current Drive follow-ups across stakeholders to close action items and hit milestones Qualifications Must-Have: Bachelor’s Degree (or equivalent) and/or Professional Certification(s) in Marketing, Business, and/or relevant creative services 5+ years of professional experience in product marketing, including developing and executing data-driven, multi-channel marketing initiatives and campaigns. 3+ years of experience in the US healthcare and/or Health IT industry. Experience in Design, Creative Services, and/or Copy Editing with the ability to showcase sample marketing materials and/or creative services content. Exceptional communication, storytelling, and presentation skills with the ability to tailor messaging to different audiences. Proficiency with design tools and digital marketing software (e.g., Adobe Creative Suite, Canva, HubSpot, etc.). Self-starter with the ability to work independently and collaborate effectively with cross-functional team members to drive toward action. Process driven with high attention to detail and strong organization; consistent on deadlines, documentation, and tracker hygiene Nice-to-Have Experience marketing healthcare technology/SaaS products to U.S. healthcare payers Familiarity with U.S. healthcare payer program areas - Payment Integrity, Total Cost of Care, Interoperability, Risk adjustment, or Utilization management Technical and/or B2B product marketing experience. Strong project management skills. Proficiency with data analysis tools for campaign performance tracking. Experience/interest in AI process improvement/workflow optimization enablement for product marketing Why the Abacus Insights Team? This role offers a unique opportunity to join Abacus at a pivotal moment of growth. You will have the chance to shape and enhance our market presence and drive go-to-market success. This role is ideal for an experienced product marketing professional eager to innovate, grow, and advance professionally in a supportive and dynamic environment. Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. As a result, these payers can ingest and manage all the information they need to transform their business by supporting their analytical, operational, and financial needs through our platform. In addition, our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met. Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $80 Million by leading VC firms with profound expertise in the healthcare and technology industries. We are solving massive complex problems in an industry ready for disruption. We are building powerful momentum and would love for you to be a part of it! About The Role We are seeking a highly motivated and experienced Client Enablement and Technical Documentation Writer to mature the development and execution of technical and client enablement documentation for our industry-leading solutions. In this position you will help mature Abacus' internal and external documentation and client enablement processes and deliver easy to consume, accessible, and timely documentation. The ideal candidate will have hands-on experience applying modern software product documentation best practices and demonstrate passion for the craft of technical writing. The candidate must demonstrate ability to articulate complex technical concepts through clear, accurate, and comprehensive documentation artifacts. Experience writing for target audiences in the US Healthcare Payer, Healthcare Technology, and/or Healthcare Interoperability market segments is required. This role will work in close partnership with Technical Documentation and Enablement Peers, Product Management, Development, Sales and Client Success stakeholders to ensure that Abacus documentation keeps up with the growing maturity of its solutions and effectively communicates the value of latest features and services. Job Responsibilities Mature the development and implementation of Abacus’ client enablement strategy to make product documentation a key support resource for internal and external clients. Drive efficiencies in the client enablement process that ensures timely delivery of documentation artifacts by a well-known process with minimal distractions to other teams. Create and maintain effective product documentation backlog that takes into consideration stakeholder tactical needs while staying aligned with the product delivery. Develop accurate and easy-to-understand product documentation for technical product topics in a manner that is accessible to clients of varying roles and skill levels. Produce a range of client enablement assets, including Product Overviews, Implementation Guides, API Guides, Knowledge Base Articles, Troubleshooting and FAQs, and Release Notes. Mature semantic standards and guidelines as a documentation SME, enhancing/creating templates and guidelines that ensure delivery of consistent documentation and enablement artifacts. Partner with Product Management and Marketing to identify and develop the necessary documentation and assets to support and promote business growth. Measure, monitor and analyze documentation effectiveness, actively engage with key stakeholders to identify areas for improvement in our client enablement and training. What We Are Looking For 5+ years of technical writing experience for technology and/or software products in the US Healthcare IT industry Advanced proficiency in Microsoft Word, including use of templates, styles, cross-referencing, table of contents, mail merge, and document automation for scalable technical documentation. Strong understanding of the Document Development Life Cycle (DDLC), including planning, content design, authoring, review, publishing, and maintenance phases across regulated healthcare environments. Excellent written and communication skills, with a proven record of making complex technical concepts accessible to a non-technical audience Demonstrated history of maturing technical documentation and enablement processes Proactive get-it-done attitude with the ability to thrive in a fast-paced, maturing startup environment Knowledge of foundational software development and data management concepts, such as communication protocols, APIs and databases and experience with popular public cloud services Work experience with Agile and Scrum methodologies and popular configuration management and document organization software such as Jira, Confluence and Productboard Work experience with commercial authoring tools, such as MadCap Flare and Paligo Bachelor's Degree in English, Communication, Information Technology or equivalent Nice To Have 3+ years in senior or lead Technical Writing role Understanding of the US healthcare Payer industry, terminology and related workflows. Knowledge of US healthcare payer business programs (e.g. Quality, Risk Adjustment, Value-Based Care, etc.) Proficiency in prompt engineering to optimize AI-assisted authoring and review workflows using tools such as Copilot. Knowledge of Data Management (Data Governance, Data Quality, Lineage, etc.) Knowledge of Data Management technologies (Airbyte, Databricks, Snowflake, etc.) Experience creating and curating end-user training material and assets Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Abacus Insights is a mission-driven, growth-stage technology company focused on transforming the healthcare industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients needs. With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. As a result, these payers can ingest and manage all the information they need to transform their business by supporting their analytical, operational, and financial needs through our platform. In addition, our employees know that they play an active role in keeping our customers data safe and are responsible for ensuring that our comprehensive policies and practices are met. Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $80 Million by leading VC firms with profound expertise in the healthcare and technology industries. We are solving massive complex problems in an industry ready for disruption. We are building powerful momentum and would love for you to be a part of it! About The Role We are seeking a highly motivated and experienced Client Enablement and Technical Documentation Writer to mature the development and execution of technical and client enablement documentation for our industry-leading solutions. In this position you will help mature Abacus internal and external documentation and client enablement processes and deliver easy to consume, accessible, and timely documentation. The ideal candidate will have hands-on experience applying modern software product documentation best practices and demonstrate passion for the craft of technical writing. The candidate must demonstrate ability to articulate complex technical concepts through clear, accurate, and comprehensive documentation artifacts. Experience writing for target audiences in the US Healthcare Payer, Healthcare Technology, and/or Healthcare Interoperability market segments is required. This role will work in close partnership with Technical Documentation and Enablement Peers, Product Management, Development, Sales and Client Success stakeholders to ensure that Abacus documentation keeps up with the growing maturity of its solutions and effectively communicates the value of latest features and services. Job Responsibilities Mature the development and implementation of Abacus client enablement strategy to make product documentation a key support resource for internal and external clients. Drive efficiencies in the client enablement process that ensures timely delivery of documentation artifacts by a well-known process with minimal distractions to other teams. Create and maintain effective product documentation backlog that takes into consideration stakeholder tactical needs while staying aligned with the product delivery. Develop accurate and easy-to-understand product documentation for technical product topics in a manner that is accessible to clients of varying roles and skill levels. Produce a range of client enablement assets, including Product Overviews, Implementation Guides, API Guides, Knowledge Base Articles, Troubleshooting and FAQs, and Release Notes. Mature semantic standards and guidelines as a documentation SME, enhancing/creating templates and guidelines that ensure delivery of consistent documentation and enablement artifacts. Partner with Product Management and Marketing to identify and develop the necessary documentation and assets to support and promote business growth. Measure, monitor and analyze documentation effectiveness, actively engage with key stakeholders to identify areas for improvement in our client enablement and training. What We Are Looking For 5+ years of technical writing experience for technology and/or software products in the US Healthcare IT industry Advanced proficiency in Microsoft Word, including use of templates, styles, cross-referencing, table of contents, mail merge, and document automation for scalable technical documentation. Strong understanding of the Document Development Life Cycle (DDLC), including planning, content design, authoring, review, publishing, and maintenance phases across regulated healthcare environments. Excellent written and communication skills, with a proven record of making complex technical concepts accessible to a non-technical audience Demonstrated history of maturing technical documentation and enablement processes Proactive get-it-done attitude with the ability to thrive in a fast-paced, maturing startup environment Knowledge of foundational software development and data management concepts, such as communication protocols, APIs and databases and experience with popular public cloud services Work experience with Agile and Scrum methodologies and popular configuration management and document organization software such as Jira, Confluence and Productboard Work experience with commercial authoring tools, such as MadCap Flare and Paligo Bachelor's Degree in English, Communication, Information Technology or equivalent Nice To Have 3+ years in senior or lead Technical Writing role Understanding of the US healthcare Payer industry, terminology and related workflows. Knowledge of US healthcare payer business programs (e.g. Quality, Risk Adjustment, Value-Based Care, etc.) Proficiency in prompt engineering to optimize AI-assisted authoring and review workflows using tools such as Copilot. Knowledge of Data Management (Data Governance, Data Quality, Lineage, etc.) Knowledge of Data Management technologies (Airbyte, Databricks, Snowflake, etc.) Experience creating and curating end-user training material and assets Equal Opportunity Employer As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. Therefore, we proudly dedicate extensive time and resources to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type regarding race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.