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1 Job openings at Aarogyam Dental
Patient Coordinator

Rajkot, Gujarat, India

1 years

None Not disclosed

On-site

Full Time

About Us Aarogyam Dental Clinic (Rajkot) combines advanced clinical care with warm, patient-centric service. We’re expanding our front-office team to strengthen patient experience and conversion. Role Overview You’ll be the first point of contact for new and returning patients—guiding them from enquiry to successful treatment. The position is part-time, on-site and reports directly to the Clinic Director. Key Responsibilities Lead conversion: respond to inbound calls, WhatsApp and walk-ins; track prospects until appointment is booked. Treatment fee explanation & basic accounting: present treatment plans, clarify costs, record payments in the PMS. Appointment scheduling & chair-side coordination: optimise the doctor’s schedule, minimise wait times. Patient follow-ups: maintain rapport, remind patients of upcoming visits, gather feedback. Record maintenance: keep electronic and physical files accurate and up to date. Clinical assistance: support the doctor during routine procedures when required. Required Skills & Qualifications BBA / MBA (or equivalent) with ≥ 1 year experience in a healthcare, hospitality or sales environment. Proven telephone etiquette and rapport-building skills. Comfortable with selling / negotiation and meeting conversion targets. Strong organisation & multitasking ; able to juggle front-desk and patient-care duties. Basic proficiency with computers, smartphones and cloud-based tools. Knowledge of dental terminology is a plus but not mandatory. Compensation & Schedule Base salary: ₹15,000 – ₹20,000 per month (commensurate with skills & experience). Performance incentive: up to ₹30,000 per month, linked to conversion and patient-satisfaction KPIs. Hours: 9 : 30 AM – 8 : 30 PM IST (negotiable), inclusive of lunch break. Days off: one fixed weekly off (clinic closed on Sunday & Wednesday). What Makes This Role Rewarding Direct impact on patient satisfaction and revenue growth. Transparent incentive plan with uncapped earnings. Work alongside a supportive clinical team focused on continuous learning. How to Apply Send your résumé and a brief cover note describing a time you successfully converted a lead or upsold a service to hr@aarogyamdental.in with subject line “Patient Care Coordinator – Rajkot”.

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