A Level 2 (L2) Network Engineer is typically a mid-level IT professional responsible for maintaining and troubleshooting complex network systems. This role is often part of a tiered support model, where L1 handles basic issues, L2 deals with more complex problems, and L3 focuses on advanced troubleshooting and architecture. Key Responsibilities of an L2 Network Engineer: Network Troubleshooting & Support Diagnose and resolve network issues escalated from L1. Troubleshoot routing, switching, and connectivity issues. Use tools like Wireshark, SolarWinds, or PRTG for deeper analysis. Configuration & Maintenance Configure and maintain routers, switches, firewalls (e.g., Cisco, Juniper, Fortinet). Manage VLANs, VPNs, and subnetting. Apply access control lists (ACLs) and security policies. Monitoring & Performance Optimization Monitor network health and performance. Implement QoS, bandwidth shaping, and traffic prioritization. Analyze logs and metrics to prevent future outages. Documentation Create and update network topology diagrams. Maintain documentation for network configurations and procedures. Collaboration Work with other teams (L1, L3, SysAdmins, Security) to resolve cross-functional issues. Assist in network upgrades and migrations. Common Tools & Technologies: Vendors: Cisco (IOS, NX-OS), Juniper, Fortinet, Aruba, Ubiquiti Protocols: TCP/IP, BGP, OSPF, EIGRP, STP, HSRP, VRRP, DHCP, DNS Monitoring Tools: Nagios, Zabbix, SolarWinds, PRTG Ticketing Systems: ServiceNow, Jira, Remedy Typical Requirements: Certifications: CCNA, CompTIA Network+, or progressing towards CCNP Experience: 2–4 years in networking Skills: Strong understanding of OSI model, subnetting, troubleshooting methodologies Would you like: A sample resume/CV for an L2 Network Engineer? Preparation tips for an L2 Network Engineer interview ? A career roadmap from L2 to senior roles (e.g., L3, Network Architect)? Job Type: Full-time Pay: ₹25,000.00 - ₹500,000.00 per month Shift: Day shift Work Days: Monday to Friday Weekend availability Work Location: In person
As a Level 2 (L2) Network Engineer, you will play a crucial role in maintaining and troubleshooting complex network systems. In this mid-level IT position, you will be responsible for addressing escalated network issues, configuring and maintaining network devices, monitoring network performance, and collaborating with various teams to ensure seamless network operations. Your key responsibilities as an L2 Network Engineer will include: - Diagnosing and resolving network issues escalated from Level 1 support. - Troubleshooting routing, switching, and connectivity problems effectively. - Utilizing tools such as Wireshark, SolarWinds, or PRTG for in-depth network analysis. - Configuring and managing routers, switches, firewalls (e.g., Cisco, Juniper, Fortinet), VLANs, VPNs, and subnetting. - Applying access control lists (ACLs) and security policies to enhance network security. - Monitoring network health and performance, implementing QoS, bandwidth shaping, and analyzing logs to prevent outages. - Creating and updating network topology diagrams and maintaining documentation for network configurations. - Collaborating with cross-functional teams to resolve network issues and assisting in upgrades and migrations. You will work with a range of common tools and technologies, including vendors like Cisco, Juniper, Fortinet, Aruba, and Ubiquiti, as well as protocols such as TCP/IP, BGP, OSPF, EIGRP, STP, HSRP, VRRP, DHCP, and DNS. Monitoring tools like Nagios, Zabbix, SolarWinds, and PRTG, along with ticketing systems such as ServiceNow, Jira, and Remedy, will also be part of your toolkit. To excel in this role, you are expected to have certifications like CCNA, CompTIA Network+, or be progressing towards CCNP, along with at least 2-4 years of experience in networking. Strong understanding of the OSI model, subnetting, and troubleshooting methodologies will be essential for success in this position. This is a full-time position with day shift working hours from Monday to Friday, with weekend availability required. The work location is on-site.,