Responsibilities Develop and design visually appealing creatives for digital and print platforms, including social media, websites, emailers, ads, brochures, and presentations. Collaborate with marketing, branding, and product teams to understand project goals and bring concepts to life. Work on brand identity development, including logos, typography, and brand guidelines. Translate briefs into visually compelling design solutions while maintaining brand consistency. Take ownership of projects from concept to execution, ensuring timely delivery. Edit and retouch images, videos, and other visual assets as needed. Stay updated on design trends, tools, and best practices to bring fresh ideas to the table. This job was posted by Vibhavari Nadkarni from 9 Figures Club. Show more Show less

As a Customer Support Executive, you will be the voice of our brand, ensuring that every customer interaction is met with empathy, efficiency, and elegance. From handling inquiries and resolving post-purchase issues to guiding products and policies, you'll play a key role in creating a delightful shopping experience. By collaborating with internal teams such as operations, logistics, and sales, you'll help maintain our reputation for exceptional service and attention to detail. Responsibilities Follow through on customer inquiries to ensure they are resolved accurately and promptly. Adapt strategies or communication styles based on customer needs to enhance satisfaction. Provide insights to management about recurring issues, support gaps, and potential improvements in processes. Observe and report patterns in customer behavior, queries, and feedback to help identify areas for quality enhancement. Offer peer support and share best practices with colleagues to strengthen team knowledge. Step in with calmness and clarity during difficult or escalated customer situations to manage resolutions effectively. Collaborate with different departments to ensure a smooth and aligned customer experience. Take ownership of escalations and ensure timely closure with appropriate follow-ups. Track and maintain organized records of customer interactions, open cases, and issue resolution times. Contribute to the overall performance of the support team by being accountable, solution-driven, and customer-obsessed. This job was posted by Vibhavari Nadkarni from 9 Figures Club.

This is an in-office role, in Vasai West 401202 Base LPA : 3 to 3.5 Lakhs PA Brand : Everlasting (https://everlasting.shop/) 9 Figures Club Pvt Ltd is a dynamic company that builds profitable e-commerce brands and offers top-notch advertising solutions through their agency, Adex. As a Customer Support Executive, you will be the voice of our brand, ensuring that every customer interaction is met with empathy, efficiency, and elegance. From handling inquiries and resolving post-purchase issues to providing guidance on products and policies, youll play a key role in creating a delightful shopping experience. Key Responsibilities: Manage order processing and daily operational tasks across e-commerce platforms. Connect with customers via calls or emails for order confirmation, delivery address verification, and other order-related support. Maintain accurate records of orders, delivery status, and customer interactions. Use Excel to manage data, track reports, and perform analysis using formulas and basic functions. Coordinate with internal teams (warehouse, logistics, customer service) to ensure timely and accurate order fulfillment. Resolve customer queries and issues promptly and professionally. Ensure high levels of customer satisfaction through proactive support. Must-have Soft Skills that you will be practically learning to acquire Proficient English communication skills, both written as well as spoken English Time management Constructive feedback-gathering and feedback-giving skills Role: OtherIndustry Type: MiscellaneousDepartment: OtherEmployment Type: Full Time, PermanentRole Category: OtherEducationUG: Any Graduate Role & responsibilities