Brands: Blockheads, Bento B and Noboru (under 42.1 Sports Pvt. Ltd.) About Us: At 42.1 , we craft immersive cultural and culinary spaces through our brands— Blockheads , Bento B , and Noboru . Each space is rooted in intentionality, storytelling, and a passion for building communities around food, music, and culture. We’re looking for someone who thrives on meaningful interactions and has a flair for bringing people together. Role Overview: We are looking for a 2 – 3 Community Associates to be the face and soul of our restaurants' guest experience. This individual will not only ensure our guests feel welcomed and heard but will also be responsible for nurturing our growing community, engaging with feedback, ideating events, and working closely with the restaurant and marketing teams. Think of yourself as the bridge between our guests, our team, and our brand experience. It’s a 6-days-a-week role , but hey — who wouldn’t want to spend their days at the café, surrounded by good food, great people, and even better stories. Key Responsibilities: Guest Interaction & Floor Experience Greet, interact, and engage with guests during service hours, creating a warm and personal touchpoint at each outlet. Be present on the floor to observe, respond, and elevate guest experiences alongside the service team. Note down guest preferences, celebrate repeat visits, and maintain a soft CRM touch. Community Engagement & Feedback Loop Regularly review guest feedback forms and digital reviews. Personally reach out to guests for follow-ups, gratitude messages, or conflict resolution where needed. Create weekly feedback reports to help evaluate the operational and service quality of each outlet. Share actionable insights with the core and restaurant teams for improvements. Creative Events & Brand Programming Ideate, plan, and execute intimate brand experiences, listening sessions, student gatherings, community meetups or events. Collaborate with the marketing and content teams to build storytelling moments around guests and events. Support the team in artist or performer coordination, vendor liaison, and general event flow. Internal Team Synergy Work closely with on floor team, marketing head, and founder to align community goals with operational and branding strategies. Participate in team meetings with suggestions based on on-ground interactions. Above and Beyond Surprise and delight! Whether it’s remembering a guest’s favourite record or customizing their experience, your goal is to go the extra mile. Who We're Looking For: A person who loves connecting with guests and making them feel at home. An expert storyteller and can apply this thinking to guest engagement and creative activations Passion for music and food – you know your vinyl, and you love talking about great coffee and food pairings. Graphic Design (digital and offline) and/or photography capability is a plus! If you’re an artist or musician interested in this role, we’re all ears! Event organization skills – whether it’s organizing a jazz night or setting up a themed evening, you’re on top of things. Strong communication and problem-solving skills, with a knack for keeping things fun and relaxed. An ability to work with a creative team and contribute to Blockheads’ growth and culture. Have fun while doing so! Perks & Benefits: Work in a creative, culturally rich environment surrounded by passionate individuals. Be part of shaping the identity of three evolving brands and many more to come pan india. Get hands-on exposure to brand events, guest relations, content strategy, and storytelling. Show more Show less