Senior Analyst- SSM Gallagher Service Center LLP

4.0 - 10.0 years

0 - 9 Lacs

pune, maharashtra, india

On-site

Service Support Manager plays a crucial role in 1)Managing corporate customer support operations 2)Ensuring high-quality Renewal & New Business service delivery 3)Participate in strategic renewal meetings 4)Ensuring smooth delivery of GCoE services 5)Co-ordinate with Service Team Managers to identify opportunities/development areas 6)Act as dedicated member from GCoE for Account Executives & Account Handlers 7)Responsible for end-to-end support of the policy lifecycle services 8)Participate in Renewal Strategic review meetings alongside Executives & Handlers 9)Support a team of 4 to 6 Onshore Account Handlers 10)Take Proactive measures to initiate pre- and post-renewal activities promptly 11...

Posted 1 week ago

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