About Us Zuru Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the world’s first digital building fabrication platform, you design, we build it! We at ZURU develop the Zuru Home app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design, and send to manufacturing any type of building with complete design freedom. Welcome to the future! What are you Going to do? 📌 Editing and proofreading: Review and edit content to ensure clarity, consistency, and accuracy. Making sure the content communicates the right technical details clearly for all readers. 📌 Collaboration: Work closely with subject matter experts, such as engineers and software developers to improve their English communication skills (written and spoken) and to raise the standard of the documents produced. 📌 Documentation creation: Develop and maintain technical documents, including user manuals, product guides, and API documentation, ensuring they are clear, accurate, and user-friendly. 📌 Content structuring: Organize and present information in a logical and coherent manner, making it accessible to both technical and non-technical audiences. What are we Looking for? ✔ 5+ years of experience as Technical Writer. ✔ Time management : Independent and able to manage their own schedule ✔ Self-starte r: Takes initiative to research different approaches of adding value to the team ✔ Adaptability and flexibility : Able to adjust to changing priorities or shifting project requirements while maintaining documentation standards. ✔ Interpersonal Skills : Excellent interpersonal skills to foster collaboration and effective communication within the team as well as diverse company-wide stakeholders. What do we Offer? 💰 Competitive compensation ⌛️ 5 Working Days with Flexible Working Hours 🌎 Team Day Outings & Dinner 🚑 Medical Insurance for self & family 🚩 Training & skill development programs 🤘🏼 Work with the Global team, Make the most of the diverse knowledge 🍕 Several discussions over Multiple Pizza Parties A lot more! Come and discover us! Show more Show less

About Us ZURU Edge is disrupting stale consumer goods categories and building new-generation brands to better serve modern consumers. Arguably the fastest-growing consumer goods company in the world today, ZURU Edge has a key focus on building tomorrow’s brands across five key verticals—Pet Care, Baby Care, Personal Care & Beauty, Home Care, and Health & Wellness. What are you Going to do? ZURU Edge is after a Customer Delight Ninja for our brands across ZURU Edge Brand Portfolio. You will directly contribute to brand and market success by providing exceptional customer service. The role will involve managing daily customer interactions on social media platforms and email, monitoring, and reporting on customer engagement, and working closely with our Brand Marketing Manager to ensure a best-in-class customer journey. 📌 Ensuring the customer journey and experience are at a best-in-class level through responding to and interacting with customers across social platforms and email communication. 📌 Work with Brand Marketing Manager to build out Customer Engagement Handbook for the brand that can be used across the world with other team members responsible for international launches. 📌 Work directly with Brand Marketing Manager to manage any complex queries from customers and ensure these are handled seamlessly. 📌 Weekly reporting to the Brand Marketing Manager on hero customer feedback, common requests, product issues, and feedback to ensure customer needs are always front of mind for the wider brand team 📌 Week-to-week reporting on defective stock issues and managing replacement stock send-outs What are we Looking for? To be successful in this role you will use your product experiences as well as empathy to truly understand consumer concerns and queries, finding individual and tailored solutions which are effectively communicated across all our virtual touchpoints. Don’t miss this great chance to enter the FMCG world with one of NZ's key players ✔ 2+ Years of Experience as a community manager or similar customer service role ✔ Excellent verbal communication and writing skills ✔ Excellent interpersonal skills ✔ Familiarity with social media management and marketing ✔ Ability to multi-task, prioritize, and be organized What do we Offer? 💰 Competitive compensation 💰 Annual Performance Bonus ⌛️ 5 Working Days with Flexible Working Hours 🌎 Annual trips & Team outings 🚑 Medical Insurance for self & family 🚩 Training & skill development programs 🤘🏼 Work with the Global team, Make the most of the diverse knowledge 🍕 Several discussions over Multiple Pizza Parties A lot more! Come and discover us! Show more Show less

ROLE PURPOSE As our “Influencer Research Executive”, you are going to play an important role within ZURU Edge, ensuring our constant business growth. You will have a deep dive into the global influencer world identifying micro/macro influencers mainly on Instagram building out our in-house “Influencer Database”. This is going to be a critical asset for our Marketing team to ensure global growth. Our perfect candidate is passionate about digital/social media and social networks as well as active on social media (Instagram). Our Influencer Marketing initiatives around the world start with a solid influencer pipeline – be part of a highly driven and ambitious international Influencer Marketing team. Core Roles And Responsibilities Building out our database by identifying and evaluating influencers on an international level based on predefined criteria. Maintain and update our newly build influencer database with all necessary and available information (Name, #, Number of followers etc) – Instagram. Use technology platforms such as Google Drive, Google, Instagram, Excel, outlook and more to assist your team in, research, media and influencer relations, social media, and more. Skills & Experience Required You have excellent organizational and time management skills and can work in a fast-paced environment and under tight deadlines. You have a flexible attitude, able to deal positively with changing priorities. You are proactive and able to work on your own initiative. Excellent writing skills. Social media savvy. Strong organizational abilities. Professional demeanor and a drive to succeed. Eagerness to learn and willingness to ask questions. Resourceful attitude and keen attention to detail. Show more Show less

About Us ZURU Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the world’s first digital building fabrication platform, you design, we build it! We at ZURU develop the ZURUHome app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design, and send to manufacturing any type of building with complete design freedom. Welcome to the future! What are you Going to do? Contribute to front-end development of web applications Able to handle production incidents Should be able to mentor/guide juniors if required Working closely with customers to ensure a smooth user experience Building reusable components and front-end libraries for future use. Translating designs and wireframes into high-quality code What are we Looking for? ✔ 3+ years of experience in front-end web development is required ✔ Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model ✔ Extensive experience in working with HTML5, CSS, Bootstrap and JavaScript ✔ Thorough understanding of React.js and its core principles ✔ Experience with popular React.js workflows (such as Flux or Redux) ✔ Familiarity with newer specifications of EcmaScript ✔ Experience with common front-end development tools such as Babel, Webpack, NPM, etc. ✔ Ability to understand business requirements and translate them into technical requirements ✔ Familiarity with code versioning tools {{such as Git, SVN, and Mercurial}} ✔ Working knowledge of AZURE or AWS or Google cloud servers. ✔ Hands on experience on real time databases (such as Firebase) ✔Experience in developing an application with cross-browser compatibility in IE, Firefox, Safari, Chrome, Including Tablets, Phones, etc. ✔ Good team player ✔ Good communication skills ✔ Must be able to adhere to launch deadlines ✔ Working knowledge of UX tools like PhotoShop and Illustrator ✔ Must have experience in performance tuning ✔ Additional knowledge of JavaScript frameworks like AngularJS and CSS pre-processors LESS or SASS would be an added advantage What do we Offer? Competitive compensation ️ 5 Working Days with Flexible Working Hours Annual trips & Team outings Medical Insurance for self & family Training & skill development programs Work with the Global team, Make the most of the diverse knowledge Several discussions over Multiple Pizza Parties A lot more! Come and discover us!

About Us ZURU Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the world’s first digital building fabrication platform, you design, we build it! We at ZURU develop the ZURUHome app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design, and send to manufacturing any type of building with complete design freedom. Welcome to the future! What are you Going to do? 📌 Contribute to front-end development of web applications 📌 Able to handle production incidents 📌 Should be able to mentor/guide juniors if required 📌 Working closely with customers to ensure a smooth user experience 📌 Building reusable components and front-end libraries for future use. 📌 Translating designs and wireframes into high-quality code What are we Looking for? ✔ 3+ years of experience in front-end web development is required ✔ Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model ✔ Extensive experience in working with HTML5, CSS, Bootstrap and JavaScript ✔ Thorough understanding of React.js and its core principles ✔ Experience with popular React.js workflows (such as Flux or Redux) ✔ Familiarity with newer specifications of EcmaScript ✔ Experience with common front-end development tools such as Babel, Webpack, NPM, etc. ✔ Ability to understand business requirements and translate them into technical requirements ✔ Familiarity with code versioning tools {​{such as Git, SVN, and Mercurial} }✔ Working knowledge of AZURE or AWS or Google cloud servers .✔ Hands on experience on real time databases (such as Firebase )✔Experience in developing an application with cross-browser compatibility in IE, Firefox, Safari, Chrome, Including Tablets, Phones, etc .✔ Good team playe r✔ Good communication skill s✔ Must be able to adhere to launch deadline s✔ Working knowledge of UX tools like PhotoShop and Illustrato r✔ Must have experience in performance tunin g✔ Additional knowledge of JavaScript frameworks like AngularJS and CSS pre-processors LESS or SASS would be an added advantag eWhat do we Offer ?💰 Competitive compensatio n⌛️ 5 Working Days with Flexible Working Hour s🌎 Annual trips & Team outing s🚑 Medical Insurance for self & famil y🚩 Training & skill development program s🤘🏼 Work with the Global team, Make the most of the diverse knowledg e🍕 Several discussions over Multiple Pizza Partie sA lot more! Come and discover us !

About Us Zuru Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the world’s first digital building fabrication platform, you design, we build it! We at ZURU develop the Zuru Home app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design and send to manufacturing any type of building with complete design freedom. Welcome to the future! What are you Going to do? 📌 Work as part of a team developing applications and services using agile development methods. 📌 Architect, develop and maintain low-latency, high-availability, and performant server-side applications. 📌 Developing Node.js applications by writing clean, efficient, testable, and reusable code. 📌 Integration of data storage solutions including MongoDB, PostgreSQL, and Redis. 📌 Collaborate with product, design, and frontend teams to understand requirements, create and review technical designs and plans, validate the architecture, and ensure the best service offerings. 📌 Write adequate unit, integration, and performance test suites to ensure the working of all functionality. 📌 Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, and perform code reviews and test plan reviews. 📌 Ensure modern security standards and protocols, and data protection measures are implemented. 📌 Running diagnostic tests, repairing defects, and providing technical support. 📌 Respond to production incidents when they occur and take any necessary steps to restore service and return the business to normal operations as quickly as possible. 📌 Mentor/guide freshers/juniors if required. What are we Looking for? ✔ 3+ years of experience as a Node.js developer. ✔ Strong proficiency with JavaScript and working knowledge of Node.js and at least one web framework available for it such as Express, Koa, Meteor, etc. ✔ Familiarity with newer specifications of ECMAScript and understanding of the nature of asynchronous programming and its quirks and workarounds. ✔ Working knowledge of REST APIs, and WebSockets (GraphQL is a plus). ✔ Experience with MongoDB and one relational database such as MySQL or PostgreSQL ✔ Implementing test cases using any frameworks such as mocha, jest, etc. ✔ Proficient understanding of code versioning tools - git and git workflows. ✔ Understanding accessibility and security compliance. ✔ Integration of multiple data sources and databases into one system. ✔ A basic understanding of cloud technologies, micro-service architecture, and CI-CD is a plus. ✔ A basic understanding of front-end technologies, such as HTML5, CSS3, and ReactJS is a plus. ✔ Experience with any OOP language such as Golang, Java, or ASP is a plus. ✔ Understanding fundamental design principles behind a scalable application. ✔ Ability to understand business requirements and translate them into technical requirements. ✔ Good team player and good communication skills. ✔ Must be able to adhere to launch deadlines. ✔ User authentication and authorization between multiple systems, servers, and environments. ✔ Strong analytical problem-solving skills; adaptable, enterprising, and willing to take ownership. What do we Offer? 💰 Competitive compensation ⌛️ 5 Working Days with Flexible Working Hours 🚑 Medical Insurance for self & family 🚩 Training & skill development programs 🤘🏼 Work with the Global team, Make the most of the diverse knowledge 🍕 Several discussions over Multiple Pizza Parties A lot more! Come and discover us!

About Us Zuru Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the world’s first digital building fabrication platform, you design, we build it! We at ZURU develop the Zuru Home app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design, and send to manufacturing any type of building with complete design freedom. Welcome to the future! What are you Going to do? 📌 Editing and proofreading: Review and edit content to ensure clarity, consistency, and accuracy. Making sure the content communicates the right technical details clearly for all readers. 📌 Collaboration: Work closely with subject matter experts, such as engineers and software developers to improve their English communication skills (written and spoken) and to raise the standard of the documents produced. 📌 Documentation creation: Develop and maintain technical documents, including user manuals, product guides, and API documentation, ensuring they are clear, accurate, and user-friendly. 📌 Content structuring: Organize and present information in a logical and coherent manner, making it accessible to both technical and non-technical audiences. What are we Looking for? ✔ 5+ years of experience as Technical Writer. ✔ Time management : Independent and able to manage their own schedule ✔ Self-starte r: Takes initiative to research different approaches of adding value to the team ✔ Adaptability and flexibility : Able to adjust to changing priorities or shifting project requirements while maintaining documentation standards. ✔ Interpersonal Skills : Excellent interpersonal skills to foster collaboration and effective communication within the team as well as diverse company-wide stakeholders. What do we Offer? 💰 Competitive compensation ⌛️ 5 Working Days with Flexible Working Hours 🌎 Team Day Outings & Dinner 🚑 Medical Insurance for self & family 🚩 Training & skill development programs 🤘🏼 Work with the Global team, Make the most of the diverse knowledge 🍕 Several discussions over Multiple Pizza Parties A lot more! Come and discover us!

About Us Zuru Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the world’s first digital building fabrication platform, you design, we build it! We at ZURU develop the Zuru Home app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design, and send to manufacturing any type of building with complete design freedom. Welcome to the future! Position Summary As the Lead of the India IT Service Center, you will oversee local support for ZURU’s India team and remote support for international offices in Europe, the US, Canada, NZ, and China. This role requires partnering with the HQ IT team to establish standardized IT service processes, knowledge bases, and operational standards—then implementing these frameworks in daily support operations. You will lead a team focused on L1 service management, collaborating closely with global hubs (especially China HQ) to ensure consistent, high-quality delivery of IT services. What are you Going to do? Process & Standard Development with HQ a) Collaborate with the China HQ IT team to design and refine global IT service processes (e.g., incident management, change control) and standards (security, SLA metrics). b) Translate HQ-defined frameworks (e.g., ITIL processes, security governance policies) into actionable workflows for the India ITSC team. c) Develop region-specific addendums to global standards (e.g., India vendor management protocols, local compliance requirements) in alignment with HQ guidelines. Knowledge Base Construction & Maintenance a) Work with HQ’s team to build and expand the ITSC knowledge base, focusing on: L1 troubleshooting guides for high-frequency issues (password resets, software errors, remote access). India-specific documentation (local hardware models, office network configurations, vendor contact lists). b) Cross-regional support playbooks for international offices (US, EU, NZ) in collaboration with HQ L2 experts. c) Implement HQ-recommended tools (e.g., ZOHO SDP, AI chatbots) to enhance knowledge searchability and self-service capabilities for India and remote users. Operational Implementation & Compliance a) Ensure the India team adheres to global standards in daily operations, including: Incident logging and escalation paths to HQ L2 support. Security protocols (VPN access, data encryption) as defined by HQ. SLA tracking for both local India and international remote support. b) Conduct regular audits to measure compliance with HQ-set standards and identify gaps for process improvement. Team Training & Knowledge Transfer a) Develop training programs to onboard India staff on HQ-defined processes and tools (e.g., service desk systems, remote diagnostic tools). b) Facilitate knowledge sharing sessions with HQ L2 teams to transfer expertise on complex issues (e.g., network infrastructure, cloud services). c) Create mentorship programs to build L1 team proficiency in HQ-standardized support methodologies. Continuous Improvement & Reporting a) Analyze support data (ticket volumes, resolution times, user feedback) to identify opportunities to optimize HQ-aligned processes. b) Submit regular reports to HQ on India ITSC performance against global standards, highlighting successes and areas for collaboration. c) Drive initiatives to enhance remote support efficiency (e.g., automating repetitive tasks, expanding self-service documentation) in line with HQ strategies. What are we Looking for? 5+ years in IT service management, with 3+ years leading teams in process development and standard implementation. Proven experience collaborating with global HQ teams to adopt and localize standardized frameworks (ITIL, ISO 20000). Familiarity with knowledge base management tools and best practices for cross-regional documentation. Strong understanding of HQ-managed central systems (network backbones, security platforms) to facilitate L2 escalation. Experience in translating technical requirements from HQ into operational workflows for L1 teams. Excellent communication skills to coordinate with HQ stakeholders, regional teams, and vendors. Track record of implementing global standards in regional support centers, ensuring compliance and efficiency. Proficiency in data analysis to measure process effectiveness against HQ-set KPIs. Possession of certifications such as ITIL, MCSE, CCNA is an advantage. Key Competencies Ability to bridge HQ-defined standards with regional operational needs. Knowledge Management: Skill in organizing and maintaining a scalable knowledge base for global support. Cross-Regional Alignment: Expertise in collaborating with HQ to ensure India ITSC processes are globally consistent. Change Management: Ability to drive adoption of new processes and tools among L1 teams. Reporting & Collaboration Report directly to Global Senior Infrastructure IT Manager. Collaborate daily with HQ’s process owners, L2 leads, and knowledge management teams to align on initiatives. Summarize and report service quality to direct manager Work Environment Based in India, with regular virtual meetings with HQ teams in China and potential travel for process workshops or audits. Flexibility to coordinate across time zones for HQ collaboration (e.g., afternoon syncs with China’s business hours). ₹9,00,000 - ₹11,00,000 a year What do we Offer? Competitive compensation ️ 5 Working Days with Flexible Working Hours Medical Insurance for self & family Training & skill development programs Work with the Global team, Make the most of the diverse knowledge Several discussions over Multiple Pizza Parties A lot more! Come and discover us!

About Us Zuru Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the world’s first digital building fabrication platform, you design, we build it! We at ZURU develop the Zuru Home app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design, and send to manufacturing any type of building with complete design freedom. Welcome to the future! Position Summary As the Lead of the India IT Service Center, you will oversee local support for ZURU’s India team and remote support for international offices in Europe, the US, Canada, NZ, and China. This role requires partnering with the HQ IT team to establish standardized IT service processes, knowledge bases, and operational standards—then implementing these frameworks in daily support operations. You will lead a team focused on L1 service management, collaborating closely with global hubs (especially China HQ) to ensure consistent, high-quality delivery of IT services. What are you Going to do? Process & Standard Development with HQ a) Collaborate with the China HQ IT team to design and refine global IT service processes (e.g., incident management, change control) and standards (security, SLA metrics). b) Translate HQ-defined frameworks (e.g., ITIL processes, security governance policies) into actionable workflows for the India ITSC team. c) Develop region-specific addendums to global standards (e.g., India vendor management protocols, local compliance requirements) in alignment with HQ guidelines. Knowledge Base Construction & Maintenance a) Work with HQ’s team to build and expand the ITSC knowledge base, focusing on: L1 troubleshooting guides for high-frequency issues (password resets, software errors, remote access). India-specific documentation (local hardware models, office network configurations, vendor contact lists). b) Cross-regional support playbooks for international offices (US, EU, NZ) in collaboration with HQ L2 experts. c) Implement HQ-recommended tools (e.g., ZOHO SDP, AI chatbots) to enhance knowledge searchability and self-service capabilities for India and remote users. Operational Implementation & Compliance a) Ensure the India team adheres to global standards in daily operations, including: Incident logging and escalation paths to HQ L2 support. Security protocols (VPN access, data encryption) as defined by HQ. SLA tracking for both local India and international remote support. b) Conduct regular audits to measure compliance with HQ-set standards and identify gaps for process improvement. Team Training & Knowledge Transfer a) Develop training programs to onboard India staff on HQ-defined processes and tools (e.g., service desk systems, remote diagnostic tools). b) Facilitate knowledge sharing sessions with HQ L2 teams to transfer expertise on complex issues (e.g., network infrastructure, cloud services). c) Create mentorship programs to build L1 team proficiency in HQ-standardized support methodologies. Continuous Improvement & Reporting a) Analyze support data (ticket volumes, resolution times, user feedback) to identify opportunities to optimize HQ-aligned processes. b) Submit regular reports to HQ on India ITSC performance against global standards, highlighting successes and areas for collaboration. c) Drive initiatives to enhance remote support efficiency (e.g., automating repetitive tasks, expanding self-service documentation) in line with HQ strategies. What are we Looking for? 5+ years in IT service management, with 3+ years leading teams in process development and standard implementation. Proven experience collaborating with global HQ teams to adopt and localize standardized frameworks (ITIL, ISO 20000). Familiarity with knowledge base management tools and best practices for cross-regional documentation. Strong understanding of HQ-managed central systems (network backbones, security platforms) to facilitate L2 escalation. Experience in translating technical requirements from HQ into operational workflows for L1 teams. Excellent communication skills to coordinate with HQ stakeholders, regional teams, and vendors. Track record of implementing global standards in regional support centers, ensuring compliance and efficiency. Proficiency in data analysis to measure process effectiveness against HQ-set KPIs. Possession of certifications such as ITIL, MCSE, CCNA is an advantage. Key Competencies Ability to bridge HQ-defined standards with regional operational needs. Knowledge Management: Skill in organizing and maintaining a scalable knowledge base for global support. Cross-Regional Alignment: Expertise in collaborating with HQ to ensure India ITSC processes are globally consistent. Change Management: Ability to drive adoption of new processes and tools among L1 teams. Reporting & Collaboration Report directly to Global Senior Infrastructure IT Manager. Collaborate daily with HQ’s process owners, L2 leads, and knowledge management teams to align on initiatives. Summarize and report service quality to direct manager Work Environment Based in India, with regular virtual meetings with HQ teams in China and potential travel for process workshops or audits. Flexibility to coordinate across time zones for HQ collaboration (e.g., afternoon syncs with China’s business hours). ₹9,00,000 - ₹11,00,000 a year What do we Offer? 💰 Competitive compensation ⌛️ 5 Working Days with Flexible Working Hours 🚑 Medical Insurance for self & family 🚩 Training & skill development programs 🤘🏼 Work with the Global team, Make the most of the diverse knowledge 🍕 Several discussions over Multiple Pizza Parties A lot more! Come and discover us!