346 Zuora Jobs - Page 9

Hello, Greeting's from ZettaMine!!! Job Title: Business IT Analyst (Q2C & Subscription Management) ) Experience: 8-12 Years Locations: Bangalore Notice Period : Immediate Requirements: – Business IT Analyst (Q2C & Subscription Management) Strong experience in Quote-to-Cash (Q2C) processes – Quoting, Order Management, Billing, Invoicing, and Revenue Recognition. Hands-on experience with Subscription Management platforms – (e.g., Zuora, Salesforce CPQ, Oracle Subscription Management, or similar tools). Experience gathering and documenting business/functional requirements – BRDs, User Stories, and Process Flows. Ability to work cross-functionally with sales, finance, product, and IT teams – Translate business needs into actionable system requirements. - Experience with Cisco Commerce Workspace (CCW), ERP Oracle) and billing systems. Strong understanding of SaaS/Recurring billing models and lifecycle management Proficiency in UAT coordination and Business Acceptance Testing Excellent communication and stakeholder management skills How to Apply: 📧 Send your updated resume to: latha.a@zettamine.com Please include the following in your email: Full Name Contact Number Total Experience Relevant Experience Current CTC Expected CTC Notice Period #BusinessAnalyst #BA #BusinessITAnalyst

Who We Are We are an organisation that exists to drive progress. That's the “red thread” that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence-based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses, The Economist, Economist Impact, Economist Intelligence and Economist Education, which uphold our global reputation for excellence and integrity. Introduction The Economist Technology teams deliver the tech which brings The Economist, Economist Intelligence & Economist Impact to life for millions of avid readers, podcast listeners and content watchers. You will join our team at a time when the demand for excellence in our digital customer experience is higher than ever before. You will join a profitable, responsible business with a brand and culture that you can be proud of and with every opportunity to deliver success for the Group and yourself. We are seeking an ITSM Service Manager. You will be dedicated to learning about technology management and will provide first class support for our growing service management capability. If you are a collaborative team member with a practical, can-do attitude and would like to join our fantastic team, we would love to hear from you. As part of this role you may expect to occasionally be available during non-standard working hours as per operational and business requirements. Job Summary The ITSM Service Manager will be responsible for supporting IT service management processes, ensuring smooth operations, and contributing to continuous service improvement for various TEG Business Units - Economist Intelligence, Economist Impact and Economist Newspaper. This role involves assisting with Incident, Problem, Change, and Service Request management, working closely with IT, DevOps, Engineering, Product, Project, Support teams, Vendors and stakeholders to maintain high service quality and efficiency. Key Responsibilities Service Management & Operations: Assist in managing ITSM processes, including Major Incident, Incident, Service Request, Problem, Change, and Request Management. Ensure compliance with ITIL best practices and organizational policies. Support service level agreements (SLAs) and internal OLAs. Monitor ITSM tool (JIRA, Confluence, ServiceNow, etc) usage and ensure accurate documentation of incidents and requests. ITSM Process Documentation for Digital Products & Services Contribute to delivering our service management strategy Build strong relationships with engineers and business stakeholders Support the transition of new services and features into BAU support Major Incident Management Responsible for overseeing and resolving high-priority IT incidents that significantly impact business operations. Coordinate response efforts, engage relevant teams, communicate updates to stakeholders, and drive rapid resolution to minimize downtime. Analyze incidents to identify root causes and implement preventive measures to reduce future risks. Incident, Service Requests & Problem Management Assist in triaging, tracking and resolving IT incidents, Service Requests & Problems. Take ownership of ticket queues, manage aging and keep daily churn healthy Work with technical teams to perform root cause analysis and implement preventive measures. Maintain incident records and generate reports for performance analysis. Change & Release Management Support change management processes, documentation and workflows as needed Assist in coordinating planned system changes and evaluating their impact. Monitor post-change performance to ensure minimal disruption to services. Continuous Service Improvement Identify areas for improvement in ITSM processes and suggest enhancements. Support automation initiatives and efficiency improvements in IT service delivery. Assist in gathering and analyzing service performance data. Contribute to reporting and the development of service dashboards Support the use of automation and AI to streamline processes Stakeholder & Communication Management Act as a point of contact for IT service-related queries and escalations. Collaborate with IT teams and business stakeholders to ensure service alignment. Participate in service review meetings and contribute to reporting activities. Qualifications & Skills Education & Experience: Bachelor’s degree in Information Technology, Computer Science, or a related field. 8-10 years of experience in IT service management, help desk, or technical support Hands-On Experience with ITSM tools like ServiceNow, BMC Remedy, Confluence, Jira Service Management (Atlassian Suite), etc Technical Skills Thorough understanding of ITIL principles and IT service management frameworks. Familiarity with IT operations, cloud services, and enterprise IT environments. Proficiency in ITSM tools and ticketing systems (ServiceNow, Jira, Salesforce, etc) Desirable Understanding/skills in Observability & monitoring tools (NewRelic) Understanding/skills in subscription & payments (Zuora, Salesforce, Cybersource etc) Understanding of Content Management systems Understanding of DW/BI, AI/ML Soft Skills Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Detail-oriented with strong organizational skills. Preferred Certifications ITIL Foundation Certification (mandatory) ServiceNow Certified System Administrator (preferred but not required). Fundamentals of Jira, Confluence, other ITSM tools Benefits What we offer We offer excellent benefits including an incentive programme, generous annual and parental leave policies, volunteering days and well-being support throughout the year, as well as free access to all Economist content. Country specific benefits are also offered. Our Values Our values are a collective set of beliefs and behaviours that strengthen The Economist Group's purpose and demonstrate where we want to be as an organisation. They reflect on our mission to pursue progress for individuals, organisations and the world. Independence We are not bound to any party or interest and encourage exploration and free-thinking. We champion freedom, both within our organisation and around the world. Integrity We are bold in our efforts to uncover the truth and stand up for what we believe in. We inspire trust through our rigour, fact-checking and transparency. Excellence We aspire to the highest standards in all we do. We are ambitious and inquisitive in our pursuit of continuous progress and innovation. Inclusivity We value diversity in thought and background and encourage healthy debate with a breadth of perspectives. We treat our colleagues and customers fairly and respectfully. Openness We foster a collaborative and empathetic culture conducive to the interests, wit and initiative of our colleagues. New ideas are our lifeblood. The Economist Group values diversity. We are committed to equal opportunities and creating an inclusive environment for all our colleagues and potential colleagues regardless of ethnic origin, national origin, gender, gender identity, race, colour, religious beliefs, disability, sexual orientation, age, marital status or any other status.

At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in data, analytics and technology solutions at PwC will assist clients in developing solutions that help build trust, drive improvement, and detect, monitor, and predict risk. Your work will involve using advanced analytics, data wrangling technology, and automation tools to leverage data and focus on establishing the right processes and structures to enable our clients to make efficient and effective decisions based on accurate information that is complete and trustworthy. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. About The Job PricewaterhouseCoopers Acceleration Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers Network that will leverage the scale and capabilities of its network. It is a member firm of PricewaterhouseCoopers International Limited and has its registered office in Kolkata, India. The Delivery Center will provide a professional with an opportunity to work in a dynamic environment where you will have the ability to develop process and quality-based skills. To really stand out and make us fit for the future in a constantly changing world, each one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional, our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. We are seeking a skilled Revenue Automation Associate to perform the revenue system implementation and data conversion for our revenue automation consulting area. The candidate will play a critical role in supporting our clients by ensuring compliance with accounting standards, implementing revenue recognition system and data conversion, optimizing revenue recognition processes, and driving cross-functional collaboration to achieve business objectives. As an Associate, you will work as part of a team of problem solvers and help clients solve their complex business issues from strategy to execution. The candidate will report to an AC Manager. The AC team works as an extension of our overseas Engagement Teams and works closely with those teams as well as clients directly. Requirements Preferred Knowledge/Skills: Good knowledge of revenue recognition principles and accounting standards, including ASC 606 / IFRS 15. Good understanding of business processes, systems, and controls related to revenue recognition. Good analytical skills, with the ability to assess complex issues, identify solutions, and make recommendations. Effective communication skills, with the ability to communicate complex concepts to non-technical stakeholders. Good interpersonal skills, with the ability to build relationships and collaborate effectively with clients’ stakeholders at all levels of the organization. Functional Skills Hands on experience with Data management as per business requirements for Analytics. Experience in dealing with financial data, and data analytics for business processes. Experience in performing data transformation, data quality checks, and data blending. Demonstrates good knowledge and understanding of performing on project teams and providing deliverables. Involving multiphase data analysis related to the evaluation of compliance, finance, and risk issues. Technical Tools Must have: Hands-on experience with MS-SQL / ACL or other structured query language. Demonstrates good knowledge and/or a proven record of success leveraging data manipulation and analysis technologies. Proficiency in Microsoft Excel, PowerPoint. Experience with Revenue Management systems (e.g., Oracle RMCS, Zuora Revenue), Alteryx, SQL, Microsoft Visio preferred. Demonstrates knowledge in Excel and its functionality. Good To Have Experience in a similar role in their current profile. Good understanding of business processes, systems, and controls related to revenue recognition. Good accounting knowledge and experience in dealing with financial data are a plus. Knowledge of Azure Databricks / Alteryx / Python / SAS / Knime. Demonstrates good knowledge and / or proven record of success leveraging data visualization tools such as Power BI and Tableau. Education/Qualification Bachelor's degree in Accounting and Information System or a related field 1+ years of experience in relevant roles, with a focus on revenue recognition, preferably in a public accounting firm or a large corporation CPA or equivalent certification

At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in data, analytics and technology solutions at PwC will assist clients in developing solutions that help build trust, drive improvement, and detect, monitor, and predict risk. Your work will involve using advanced analytics, data wrangling technology, and automation tools to leverage data and focus on establishing the right processes and structures to enable our clients to make efficient and effective decisions based on accurate information that is complete and trustworthy. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. About The Job PricewaterhouseCoopers Acceleration Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers Network that will leverage the scale and capabilities of its network. It is a member firm of PricewaterhouseCoopers International Limited and has its registered office in Kolkata, India. The Delivery Center will provide a professional with an opportunity to work in a dynamic environment where you will have the ability to develop process and quality-based skills. To really stand out and make us fit for the future in a constantly changing world, each one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional, our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. We are seeking a skilled Revenue Automation Senior Associate to perform the revenue system implementation and data conversion for our revenue automation consulting area. The candidate will play a critical role in supporting our clients by ensuring compliance with accounting standards, implementing revenue recognition system and data conversion, optimizing revenue recognition processes, and driving cross-functional collaboration to achieve business objectives. As a Senior Associate, you will work as part of a team of problem solvers and help clients solve their complex business issues from strategy to execution. The candidate will report to an AC Manager. The AC team works as an extension of our overseas Engagement Teams and works closely with those teams as well as clients directly. Requirements Knowledge/Skills: In-depth knowledge of revenue recognition principles and accounting standards, including ASC 606 / IFRS 15. Strong understanding of business processes, systems, and controls related to revenue recognition. Experience with Revenue Management systems (e.g., Zuora Revenue, Oracle RMCS), Alteryx, SQL, Microsoft Visio preferred. Excellent analytical skills, with the ability to assess complex issues, identify solutions, and make recommendations. Effective communication skills, with the ability to communicate complex concepts to non-technical stakeholders. Good interpersonal skills, with the ability to build relationships and collaborate effectively with clients’ stakeholders at all levels of the organization. Perform basic review activities and provide coaching to junior team members in completing their tasks. Functional Skills Hands on experience with Data management as per business requirements for Analytics. Experience in dealing with financial data, and data analytics for business processes. Experience in performing data transformation, data quality checks, and data blending. Demonstrates good knowledge and understanding of performing on project teams and providing deliverables. Involving multiphase data analysis related to the evaluation of compliance, finance, and risk issues. Technical Tools Must have: Hands-on experience with MS-SQL / ACL or other structured query language. Demonstrates good knowledge and/or a proven record of success leveraging data manipulation and analysis technologies. Proficiency in Microsoft Excel, PowerPoint. Demonstrates knowledge in Excel and its functionality. Good To Have Experience in a similar role in their current profile. Strong understanding of business processes, systems, and controls related to revenue recognition. Experience working on cross-functional projects or initiatives, with a proven track record of successful implementations. Strong accounting knowledge and experience in dealing with financial data are a plus. Knowledge of Azure Databricks / Alteryx / Python / SAS / Knime. Demonstrates thorough knowledge and / or proven record of success leveraging data visualization tools such as Power BI and Tableau. Education/Qualification Bachelor's degree in Accounting and Information System or a related field Level Of Experience 4+ years of experience in relevant roles, with a focus on revenue recognition, preferably in a public accounting firm or a large corporation Preferred CPA or equivalent certification

At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in data, analytics and technology solutions at PwC will assist clients in developing solutions that help build trust, drive improvement, and detect, monitor, and predict risk. Your work will involve using advanced analytics, data wrangling technology, and automation tools to leverage data and focus on establishing the right processes and structures to enable our clients to make efficient and effective decisions based on accurate information that is complete and trustworthy. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. About The Job PricewaterhouseCoopers Acceleration Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers Network that will leverage the scale and capabilities of its network. It is a member firm of PricewaterhouseCoopers International Limited and has its registered office in Kolkata, India. The Delivery Center will provide a professional with an opportunity to work in a dynamic environment where you will have the ability to develop process and quality-based skills. To really stand out and make us fit for the future in a constantly changing world, each one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional, our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. We are seeking a skilled Revenue Automation Senior Associate to perform the revenue system implementation and data conversion for our revenue automation consulting area. The candidate will play a critical role in supporting our clients by ensuring compliance with accounting standards, implementing revenue recognition system and data conversion, optimizing revenue recognition processes, and driving cross-functional collaboration to achieve business objectives. As a Senior Associate, you will work as part of a team of problem solvers and help clients solve their complex business issues from strategy to execution. The candidate will report to an AC Manager. The AC team works as an extension of our overseas Engagement Teams and works closely with those teams as well as clients directly. Requirements Knowledge/Skills: In-depth knowledge of revenue recognition principles and accounting standards, including ASC 606 / IFRS 15. Strong understanding of business processes, systems, and controls related to revenue recognition. Experience with Revenue Management systems (e.g., Zuora Revenue, Oracle RMCS), Alteryx, SQL, Microsoft Visio preferred. Excellent analytical skills, with the ability to assess complex issues, identify solutions, and make recommendations. Effective communication skills, with the ability to communicate complex concepts to non-technical stakeholders. Good interpersonal skills, with the ability to build relationships and collaborate effectively with clients’ stakeholders at all levels of the organization. Perform basic review activities and provide coaching to junior team members in completing their tasks. Functional Skills Hands on experience with Data management as per business requirements for Analytics. Experience in dealing with financial data, and data analytics for business processes. Experience in performing data transformation, data quality checks, and data blending. Demonstrates good knowledge and understanding of performing on project teams and providing deliverables. Involving multiphase data analysis related to the evaluation of compliance, finance, and risk issues. Technical Tools Must have: Hands-on experience with MS-SQL / ACL or other structured query language. Demonstrates good knowledge and/or a proven record of success leveraging data manipulation and analysis technologies. Proficiency in Microsoft Excel, PowerPoint. Demonstrates knowledge in Excel and its functionality. Good To Have Experience in a similar role in their current profile. Strong understanding of business processes, systems, and controls related to revenue recognition. Experience working on cross-functional projects or initiatives, with a proven track record of successful implementations. Strong accounting knowledge and experience in dealing with financial data are a plus. Knowledge of Azure Databricks / Alteryx / Python / SAS / Knime. Demonstrates thorough knowledge and / or proven record of success leveraging data visualization tools such as Power BI and Tableau. Education/Qualification Bachelor's degree in Accounting and Information System or a related field Level Of Experience 4+ years of experience in relevant roles, with a focus on revenue recognition, preferably in a public accounting firm or a large corporation Preferred CPA or equivalent certification

At PwC, our people in audit and assurance focus on providing independent and objective assessments of financial statements, internal controls, and other assurable information enhancing the credibility and reliability of this information with a variety of stakeholders. They evaluate compliance with regulations including assessing governance and risk management processes and related controls. Those in data, analytics and technology solutions at PwC will assist clients in developing solutions that help build trust, drive improvement, and detect, monitor, and predict risk. Your work will involve using advanced analytics, data wrangling technology, and automation tools to leverage data and focus on establishing the right processes and structures to enable our clients to make efficient and effective decisions based on accurate information that is complete and trustworthy. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. About The Job PricewaterhouseCoopers Acceleration Centre (Kolkata) Private Limited is a joint venture in India among members of the PricewaterhouseCoopers Network that will leverage the scale and capabilities of its network. It is a member firm of PricewaterhouseCoopers International Limited and has its registered office in Kolkata, India. The Delivery Center will provide a professional with an opportunity to work in a dynamic environment where you will have the ability to develop process and quality-based skills. To really stand out and make us fit for the future in a constantly changing world, each one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional, our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. We are seeking a skilled Revenue Automation Associate to perform the revenue system implementation and data conversion for our revenue automation consulting area. The candidate will play a critical role in supporting our clients by ensuring compliance with accounting standards, implementing revenue recognition system and data conversion, optimizing revenue recognition processes, and driving cross-functional collaboration to achieve business objectives. As an Associate, you will work as part of a team of problem solvers and help clients solve their complex business issues from strategy to execution. The candidate will report to an AC Manager. The AC team works as an extension of our overseas Engagement Teams and works closely with those teams as well as clients directly. Requirements Preferred Knowledge/Skills: Good knowledge of revenue recognition principles and accounting standards, including ASC 606 / IFRS 15. Good understanding of business processes, systems, and controls related to revenue recognition. Good analytical skills, with the ability to assess complex issues, identify solutions, and make recommendations. Effective communication skills, with the ability to communicate complex concepts to non-technical stakeholders. Good interpersonal skills, with the ability to build relationships and collaborate effectively with clients’ stakeholders at all levels of the organization. Functional Skills Hands on experience with Data management as per business requirements for Analytics. Experience in dealing with financial data, and data analytics for business processes. Experience in performing data transformation, data quality checks, and data blending. Demonstrates good knowledge and understanding of performing on project teams and providing deliverables. Involving multiphase data analysis related to the evaluation of compliance, finance, and risk issues. Technical Tools Must have: Hands-on experience with MS-SQL / ACL or other structured query language. Demonstrates good knowledge and/or a proven record of success leveraging data manipulation and analysis technologies. Proficiency in Microsoft Excel, PowerPoint. Experience with Revenue Management systems (e.g., Oracle RMCS, Zuora Revenue), Alteryx, SQL, Microsoft Visio preferred. Demonstrates knowledge in Excel and its functionality. Good To Have Experience in a similar role in their current profile. Good understanding of business processes, systems, and controls related to revenue recognition. Good accounting knowledge and experience in dealing with financial data are a plus. Knowledge of Azure Databricks / Alteryx / Python / SAS / Knime. Demonstrates good knowledge and / or proven record of success leveraging data visualization tools such as Power BI and Tableau. Education/Qualification Bachelor's degree in Accounting and Information System or a related field 1+ years of experience in relevant roles, with a focus on revenue recognition, preferably in a public accounting firm or a large corporation CPA or equivalent certification

Job Description Summary We are looking for a CPQ Technical Lead to own and lead the overall Architecture, Design, Development and Governance of Oracle Configure Price Quote (CPQ) Platform in Lead to Revenue work stream for Software & Service product business lines. This person will own, drive, and implement best in-class technical platform architecture in advancing the GE Digital’s CPQ ecosystem ahead of the industry curve as per the business needs. Will serve as a trusted advisor to the business, promoting CPQ best practices in evolving the CPQ eco-system, will maximize investment, scalability & performance of Oracle CPQ, while taking the advantage of the latest Oracle CPQ functionalities The ideal candidate has extensive experience in configuring products, bundles, licensing, commerce, subscription, billing management, setting-up of complex product catalogs and advanced pricing including escalators. Must have proven consulting experience in defining and implementing at least two ground-up CPQ subscription and billing management systems for large complex enterprise organizations, including but not limited to the technical roadmap, architecture, design, development and release. Experience with more than one CPQ platform in B2B segments is a must. Job Description Roles and Responsibilities: Responsible for the technical strategy, technical roadmap, architecture, design and implementation of Configuration, Pricing, Quoting and Subscription applications as well as custom applications developed using standard tools/languages. Design CPQ solutions for different software/services sales business models (perpetual license + AMC, Subscription Annual Recurring Revenue etc.) Participate in discovery workshops to gather, define, and document current and future state processes, while accurately translating business requirements into system functional requirements. Define best fitting functional solutions to business challenges by leveraging out-of-the-box platform capabilities and exploration of alternate solutions. Lead system architecture and cross-platform integration discussions to create future state architecture diagrams with upstream/downstream application owners and system architects. Synthesize and distill functional requirements into sizeable technical deliverables, through the development of technical roadmap, including Non-functional requirements (NFRs) definitions. Develop robust, scalable, interoperable, and flexible solutions through the creation of architectural designs, prototypes, and proof-of-concepts and demonstrate functionality to Product Owners/Business Stakeholders. Lead technical design, story grooming, estimation calls with Developers, BA’s and Integration architects and Product Owners. Review, validate and approve all changes to CPQ production system, to ensure scalability, minimizing technical debt. Work with Enterprise Systems Architect to ensure our CPQ designs are aligned with global architecture, adhering to the long-term strategy and supporting where needed. Define and develop API service layers, integration mapping and documentation of implemented solution. Ensure data is well maintained, design supports the elimination of data debt. Own the design to minimize any future technical debt and build a plan to eliminate any existing technical debt. Define and develop code specifications for developers to use in the event of customization than out of the box functionality. Assist technical resources in solution design, development, and deployment during the lifecycle of the project. Responsible to deliver technical solutions, process flow diagrams, architectural diagrams, integration artifacts, technical roadmaps, project estimations, POC’s, API end points, developer guides, CI/CD processes and relevant documents. Provide hands-on development of complex modules, wherever needed during the project life cycle. Research, evaluate and recommend emerging tools/technologies, with POC’s to Leadership team to that adds value to business or brings efficiency/optimization to development lifecycle. Evangelize, and guide Engineering team members through periodic code reviews. Identify and address Technical Debt backlog on continuous basis. Qualifications/Requirements: Bachelor’s degree in computer science or “STEM” Majors (Science, Technology, Engineering and Math) 7+ years of experience in Quote to Invoice solution design and system architecture 3-5 years of experience in more than one CPQ systems such as Oracle CPQ, Salesforce CPQ, Conga etc. 3+ years of experience in delivering subscription (Annual Recurring Revenue) and billing solutions. Experience in at least one of the subscription billing products; Zuora, Recurly, Salesforce, Oracle. 3+ years of experience in driving large enterprise level Annual Recuring Revenue based implementation from ideation to inception. 5+ years of experience in complex integration designs using middleware tools for CPQ. 5+ years of experience working on HTML, CSS, JSON, React or Angular JS. Extensive experience configuring products, bundles, pricing in CPQ, and set-up of complex product catalogue and advanced pricing including escalators. Extensive experience in implementing BOM, ADO and JET UI with frontend development experience on CPQ. Experience Working on Doc Designer, Email Designer, Approvals modifications, Workflows with advanced BML/BMQL scripting. Knowledgeable about the following is a plus: Fusion ERP, Revenue Cloud, B2B Commerce, Experience Cloud, Mulesoft, Tableau/CRM, RightRev, NetSuite/ARM Desired Characteristics: Self-driven technical architect Strong desire for continuous learning to pick new tools/technologies. Sense of technical ownership of the system architecture/design and governance. Problem-solving: Strongly developed problem-solving skills are crucial in this role. Accountability in owning overall CPQ Design and drive it to the success. Team work to work with Product Management, DevOps, Fusion and other teams Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional results in a rapid paced implementation environment. Communication & Training: The CPQ Architect will conduct periodic internal developer trainings and coaching the team on best practices. Evangelize: Evangelize the core CPQ Engineers on technical governance Experience with managing technical projects in a large, complex enterprise environment on a global basis Business Acumen: Demonstrates the initiative to explore alternate technology and approaches to solving problems. Skilled in breaking down problems, documenting problem statements and estimating efforts. Has the ability to analyze impact of technology choices? Skilled in negotiation to align stakeholders and communicate a single synthesized perspective to the scrum team. Balances value propositions for competing stakeholders. Leadership: Influences through others; builds direct and "behind the scenes" support for ideas. Pre-emptively sees downstream consequences and effectively tailors influencing strategy to support a positive outcome. Able to verbalize what is behind decisions and downstream implications. Continuously reflecting on success and failures to improve performance and decision-making. Understands when change is needed. Leads in technical strategy planning. Personal Attributes: Able to effectively direct and mentor others in critical thinking skills. Proactively engages with cross-functional teams to resolve issues and design solutions using critical thinking and analysis skills and best practices. Influences and energizes others toward the common vision and goal. Maintains excitement for a process and drives to new directions of meeting the goal even when odds and setbacks render one path impassable. Innovates and integrates new processes and/or technology to significantly add value to GE. Identifies how the cost of change weighs against the benefits and advises accordingly. Proactively learns new solutions and processes to address seemingly unanswerable problems. Working Hours: This role requires you to work 1:00 PM – 10:00 PM IST Additional Information Relocation Assistance Provided: No

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role As a Product Manager for Usage billing at Zuora, you will drive innovation in consumption-based billing and flexible commitment models that are transforming how modern businesses monetize their products and services. This role focuses on building sophisticated rating engines and commitment management capabilities that support complex usage-based pricing models, working closely with engineering teams to deliver scalable, high-performance solutions. You'll be responsible for evolving Zuora's usage rating platform to support next-generation pricing models including token based systems and credit/commitments in an extensible manner. This role requires deep technical understanding of billing computations, real-time rating algorithms, and complex pricing logic while maintaining close collaboration with engineering teams to ensure optimal performance and scalability. The position offers exposure to cutting-edge pricing innovation serving companies ranging from high-growth SaaS startups to Fortune 500 enterprises, with direct impact on billions of dollars in usage-based revenue processed through the Zuora platform. What You Will Do Drive Usage Rating Innovation - Own product strategy and roadmap for advanced usage rating capabilities supporting complex consumption models at enterprise scale Design Flexible Commitment Systems - Build sophisticated commitment management features including token/virtual currency management, rollover credits, flexible spending commitments, and hybrid subscription-usage models that optimize customer value Optimize Rating Performance - Work closely with engineering teams to ensure rating engines can process millions of usage events with sub-second latency while maintaining accuracy and auditability Enable Pricing Model Innovation - Create flexible frameworks that allow customers to implement novel pricing strategies including outcome-based pricing, value-based commitments, and dynamic rate adjustments Drive Technical Excellence - Collaborate with engineering on system architecture, data modeling, and algorithm optimization to deliver enterprise-grade rating capabilities Support Customer Success - Partner with customer success and implementation teams to ensure smooth deployment of complex usage-based pricing models and commitment structures What You Have 4-6 years of product management experience with at least 1-2 years focused on high volume data processing, real-time systems or financial technology platforms Strong technical foundation with understanding of rating algorithms, real-time data processing, and complex mathematical calculations in billing contexts Experience working closely with engineering teams on technical product development, including familiarity with agile methodologies and technical specification creation Knowledge of subscription and usage-based business models, including understanding of pricing strategy and revenue optimization principles Analytical mindset with ability to break down complex business requirements into technical specifications and user stories Demonstrated learning agility with track record of quickly mastering new technical domains and business concepts Bachelor's degree in Business, Computer Science, or related field Good To Haves Background in subscription billing platforms, telecom rating systems, or cloud infrastructure pricing Understanding of revenue recognition principles and financial reporting requirements Exposure to machine learning or data science applications in pricing optimization #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical, dental and vision insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Show more Show less

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team It's fun to work on a team where people truly believe in what they're doing. At Workday, we are committed to bringing passion and customer focus to the business of enterprise applications. We work hard, and we're serious about what we do. But we like to have a good time, too. FUN is one of our core values! About The Role We are seeking a strategic, forward-thinking executive leader to serve as our Director of Finance Transformation, responsible for driving the next generation of our Accounting Operations across Accounts Payable, Payroll, Revenue, and Financial Close. This role will leverage Workday Financials and a suite of modern SaaS applications (BlackLine, Zuora, AP tools, Payroll platforms) to build scalable, efficient, and insight-driven processes. In addition to core transformation, this leader will have a critical mandate to advance the use of automation and Artificial Intelligence (AI) in Finance, positioning the organization to unlock predictive insights, intelligent automation, and enhanced decision-making. This role operates at the intersection of Finance and Technology, driving executive-level alignment, influencing priorities, and building trusted partnerships with Business Technology (BT) leaders. About You Key Responsibilities Define and lead the enterprise Finance transformation strategy, ensuring alignment across the CFO organization and executive leadership. Serve as the executive interface between Finance and BT, driving co-ownership of transformation priorities and enterprise outcomes. Architect and deliver scalable integration between Workday Financials and critical Finance SaaS platforms (BlackLine, Zuora, AP tools, Payroll). Champion the introduction of automation and AI into core accounting processes—leveraging intelligent automation (RPA), machine learning, and AI-driven analytics to drive accuracy, capacity, and insight. Lead the implementation of AI-powered financial close, reconciliation, and forecasting tools, in partnership with Accounting and FP&A leaders. Establish strong governance frameworks for financial data integrity, compliance, and operational resilience. Influence and engage executive leadership, building alignment around program investments, risks, and measurable outcomes. Foster a culture of innovation, accountability, and execution excellence across Finance and partner teams. 10+ years of progressive leadership experience in Finance Transformation, Accounting Operations, or Finance Systems strategy, preferably within complex organizations. Proven expertise in Workday Financials required, with experience implementing large-scale, integrated accounting solutions. Leadership experience across Finance SaaS ecosystems Demonstrated experience introducing and applying AI and automation technologies (e.g., RPA, predictive analytics, ML models) in Finance or Accounting operations. Strong understanding of financial controls, compliance frameworks, audit readiness, and financial data governance. Proven executive influence skills; ability to drive alignment at C-level and across technology/finance boundaries. Track record of successfully leading large-scale cross-functional transformation programs. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! , Show more Show less

Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview As a Customer Success Manager (CSM) at Goldcast, you will oversee a Velocity portfolio of customers (up to 500 employees) and ensure they successfully adopt Goldcast, achieve their event goals, and maximize the platform’s value. This role is customer-centric and combines relationship-building, strategic advising, and proactive support to drive customer success and satisfaction. What You’ll Do Own Customer Success: Manage a portfolio of small to mid-sized accounts, working with customers to ensure they achieve their event goals and maximize their value from Goldcast’s platform. Drive Growth: identify opportunities for product growth, usage growth and additional opportunities to increase active ARR in the account. Provide Strategic Guidance: Serve as a trusted advisor to customers, offering advice on how to run successful events, improve attendee engagement, and optimize their event strategy. Ensure Product Adoption: Proactively monitor customer usage and adoption, providing training, resources, and recommendations to ensure customers leverage Goldcast’s features effectively. Address Customer Needs: Respond to customer inquiries and issues, resolving them promptly and escalating when necessary. Ensure that customer challenges are addressed in a timely manner to avoid any impact on their event success. Collaborate with Internal Teams: Work cross-functionally with the Sales, Product, and Marketing teams to ensure that customers’ needs are met and feedback is communicated to the relevant stakeholders. Monitor Account Health: Track customer satisfaction and usage metrics, providing insights into account health and identifying opportunities for expansion or potential risks. Customer Education: Lead periodic check-ins and educational sessions to ensure customers are up to date with the latest product features and best practices. Customer Advocacy: Act as the voice of the customer, providing feedback to internal teams on customer needs and experiences to help improve Goldcast’s products and services. Who You Are Customer Success Experience: 3-5 years of experience in customer success, account management, or a similar customer-facing role. Experience with SaaS products, event technology, or digital marketing solutions is a plus. Proven track record of handling between 50-70 customer accounts at a singular point in time. Strong to to prioritize tasks, escalate issues and segment business needs based on risk. Account Expansion and Growth: Proven track-record (referenced metrics, KPIs or achievements) of driving ARR growth in past BoBs. Expansion driven through user growth, product add-ons or new product lines is preferred. You will work in partnership with an Account Manager to funnel qualified leads, activate renewal process (led by AM) and create strategic growth plans for accounts. Strong Communication Skills: Excellent verbal and written communication skills with the ability to engage customers at all levels. Ability to clearly explain technical concepts to non-technical users. Customer-Focused: A passion for helping customers succeed, with a proactive approach to addressing customer needs and challenges. Problem-Solving: Strong critical thinking and problem-solving skills to identify customer challenges and provide effective solutions. Team Collaboration: Ability to work closely with cross-functional teams, including Sales, Product, and Marketing, to deliver a cohesive customer experience. Self-Starter: Ability to work independently and manage a portfolio of accounts effectively with minimal supervision. Technical Aptitude: Comfortable working with SaaS platforms and quickly learning new technologies and product features. Account Management Skills: Experience in managing client accounts and ensuring ongoing customer satisfaction and retention. Event Knowledge: Familiarity with virtual and hybrid event strategies and best practices is a plus. Key Competencies Strategic account management and growth planning. Excellent communication and interpersonal skills. Problem-solving and critical thinking. Proactive customer engagement and support. Strong organizational and project management skills. Collaboration and teamwork across departments. Technical proficiency in SaaS platforms and data analysis. Adaptability and resourcefulness in a fast-paced environment. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less

Our company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. Meet our Team The Revenue Performance Organization in Controllership is a dynamic, stakeholder, and customer-oriented team in Finance that is focusing on revenue recognition. We value business focus while ensuring that we meet compliance and revenue standards under IFRS (International Financial Reporting Standards). We collaborate with logistics, FP&A, broader controllership, change management, shared services, and audit associates. What youll be doing In this role, you are responsible for ownership of end-to-end revenue processing along with the associated cost, and balance sheet accounting including reconciliations. Your focus will be on ensuring completeness and correctness of transactions including proper reclass to various revenue streams and business units, preparing, reviewing, and approving manual JV and balance sheet reconciliations, month-end close activities, and close cooperation with internal and external auditors including maintenance of JSOX narratives. You will be also involved in OTC projects and support FP&A or business queries related to revenue. You will be using SalesForce CRM, Oracle ERP, Zuora RevPro revenue system, and the Kimble PSA system to perform the role You will have opportunities to collaborate with Global Revenue Performance colleagues to achieve consistent best practices and judgment. What you bring to the team Accounting knowledge and applicable knowledge of IFRS15, IFRS16, or ASC606. Adept at using cloud-based applications common in the industry. At least 3 years of experience in an industry-related field. Professional degree such as BS/BA in Accounting, Finance, Business Administration, or Economics. CPA/CMA/MBA or equivalent is a plus. A bout us Were a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you. #LI-PN1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.

Knowledge of Zuora account, contact & billing, payments Manage order actions for subscriptions Strong product catalog & charge models knowledge Hands-on with bill runs, posting & cancellations Configure reports, debug & quoting

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant- Zuora Subscription Billing We are seeking a highly skilled Zuora Consultant to support the integration and optimization of the Zuora platform. The consultant will serve as a liaison between technical teams and business stakeholders to ensure the Zuora system is tailored to meet business needs. You will be responsible for leading Zuora deployments, managing integrations with ERP and other systems, and providing ongoing support for functional configurations and technical enhancements. Responsibilities o Work with business stakeholders to gather and document functional requirements for procurement, invoicing, and expense management processes. o Translate business requirements into Zuora system configurations, ensuring they align with best practices. o Review the Zuora implementation and document the systems knowledge and create training materials/ tutorials for end users o Support the existing Zuora platform (Level1 / Level 2 support) o Convey complex technical information to non-technical stakeholders and influence decision-making at all levels of the organization. Qualifications we seek in you! Minimum Qualifications / Skills Experience with Zuora subscription billing Extensive experience in ERP - Finance systems, preferably revenue/ billing / CPQ platforms. Excellent communication skills Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 5:16:52 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant- Zuora Subscription Billing We are seeking a highly skilled Zuora Consultant to support the integration and optimization of the Zuora platform. The consultant will serve as a liaison between technical teams and business stakeholders to ensure the Zuora system is tailored to meet business needs. You will be responsible for leading Zuora deployments, managing integrations with ERP and other systems, and providing ongoing support for functional configurations and technical enhancements. Responsibilities o Work with business stakeholders to gather and document functional requirements for procurement, invoicing, and expense management processes. o Translate business requirements into Zuora system configurations, ensuring they align with best practices. o Review the Zuora implementation and document the systems knowledge and create training materials/ tutorials for end users o Support the existing Zuora platform (Level1 / Level 2 support) o Convey complex technical information to non-technical stakeholders and influence decision-making at all levels of the organization. Qualifications we seek in you! Minimum Qualifications / Skills Experience with Zuora subscription billing Extensive experience in ERP - Finance systems, preferably revenue/ billing / CPQ platforms. Excellent communication skills Complex Problem Solving: Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Principal Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 5:06:24 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Job Title: Zuora Billing/CPQ Developer Experience Level: 3–4 Years Location: Gurgaon Job Type: Full time Job Summary: We are seeking a skilled and detail-oriented Zuora Billing/CPQ Developer with 3–4 years of hands-on experience in implementing and customizing Zuora’s subscription billing and Configure-Price-Quote (CPQ) solutions. The ideal candidate will have a strong understanding of subscription lifecycle management, billing operations, and integration with CRM/ERP systems. Key Responsibilities: Design, develop, and maintain Zuora Billing and CPQ configurations and customizations. Implement subscription management workflows including product catalog setup, rate plans, usage charges, and amendments. Develop and maintain custom objects, workflows, and integrations using Zuora APIs and tools. Collaborate with cross-functional teams (Salesforce, Finance, Product) to gather requirements and deliver scalable solutions. Troubleshoot and resolve issues related to billing, invoicing, and subscription changes. Support Zuora Revenue (RevPro) integration and reporting as needed. Ensure compliance with financial and audit requirements in billing processes. Create and maintain technical documentation and user guides. Required Skills & Qualifications: 3–4 years of experience working with Zuora Billing and/or Zuora CPQ. Strong understanding of subscription billing models, product catalog, amendments, and usage-based billing. Proficiency in Zuora REST/SOAP APIs, Zuora Workflow, and Data Query. Experience with Salesforce CRM and its integration with Zuora. Familiarity with AQuA queries, Z-Sync, and Zuora 360. Knowledge of JavaScript, Apex, or middleware tools (e.g., Dell Boomi, MuleSoft) is a plus. Strong analytical and problem-solving skills. Excellent communication and documentation abilities. Preferred Qualifications: Zuora Certified Administrator or Developer. Experience with Zuora Revenue (RevPro). Background in SaaS or subscription-based business models. Offers of employment are conditional upon passage of screening criteria applicable to the job. EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. Overview You will report to the Director of Revenue, rolling up under the Chief Accounting Officer org. As part of LivePerson's Revenue Accounting Team, you'll be at the forefront of revolutionizing accounting practices. We prioritize automation and agility, driving efficiency in revenue reporting through collaborative use of cutting-edge tools and technologies. While Python and advanced analytics are part of our toolkit, our focus extends beyond any single language or platform. Our team embraces a data-first approach and upholds the highest standards of integrity. Working closely with data analysts, we continuously refine processes, leveraging automation to streamline operations and deliver actionable insights. As a member of our dynamic team, you'll immerse yourself in a culture of continual learning and growth, with ample opportunities for cross-training. Join us in reshaping the future of revenue accounting in the tech industry, where your dedication to innovation and efficiency will thrive in an environment of collaboration and progress. This is a hybrid role based at our Magarpatta, Pune office, offering a flexible work arrangement. You Will Support the execution and completion of the global monthly, quarterly and year-end accounting close processes for revenue and preparation of relevant sections of the financial statements in accordance with US GAAP. Review revenue contracts, modifications, and terminations to ensure revenue is recorded, following ASC 606 requirements. Identify, analyze, and apply technical guidance related to software and SaaS revenue recognition, overseeing accounting policies and memos related to revenue. Develop and maintain internal controls to ensure compliance with Sarbanes-Oxley 404. Be a liaison with external auditors relating to the closure of revenue accounting matters and annual audits and quarterly reviews. Evaluate processes, and drive system implementation and enhancements including integrations from Salesforce, Zuora, RevPro, and SAP for process improvements. You Have Degree in accounting, active CPA license preferred, but not expressly required 3-5+ years of progressive accounting experience, Big 4 or other public accounting experience required Experience with ASC 606 Revenue Recognition or IND as 115 revenue from contracts with customers SaaS experience required Advanced Excel skills (formula design, pivot tables, charts) Data collection and modeling, what-if scenarios and experience managing large sets of data Demonstrated experience to be a real 'systems' thinker with excellent process orientation Benefits Health: medical, dental, and vision Time away: vacation and holidays Equal opportunity employer Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. Belonging At LivePerson We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com Show more Show less

Position Overview We are currently seeking a skilled and experienced Zuora Developer to join our team in India. The ideal candidate will be responsible for designing, developing, and implementing solutions using the Zuora platform, focused on enhancing billing processes and ensuring seamless integration with existing systems. This is an on-site role that requires a deep understanding of the Zuora environment along with a strong background in billing systems. Role Responsibilities Design and implement Zuora solutions tailored to meet business requirements. Develop and test API integrations with external systems. Configure and customize billing solutions to optimize processes. Analyze and improve data models for better reporting and billing accuracy. Troubleshoot and resolve any issues related to Zuora implementations. Collaborate with cross-functional teams to define and document technical specifications. Provide ongoing support and training to users for Zuora functionalities. Monitor system performance and implement effective enhancements. Develop comprehensive documentation for developed systems and processes. Participate in Agile/Scrum meetings to discuss project statuses and tasks. Act as a liaison between technical teams and business stakeholders. Perform code reviews and maintain high coding standards. Stay updated with Zuora product features and enhancements. Ensure compliance with security and data privacy regulations. Contribute to project planning and timelines by providing accurate estimates for development tasks. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience as a Zuora Developer or in a similar role. Strong understanding of the Zuora platform and its capabilities. Proficient in API integrations and managing billing solutions. Experience with data modeling and working with SQL databases. Familiarity with Agile methodologies and project management tools. Excellent troubleshooting and problem-solving skills. Strong communication skills, both written and verbal. Ability to work effectively in a team environment. Detail-oriented with strong analytical skills. Experience in creating technical documentation. Knowledge of financial software or ERP systems is a plus. Ability to manage multiple tasks and deadlines effectively. Willingness to learn new technologies and adapt to changing environments. Professional certification in Zuora is an advantage. Skills: agile methodologies,data modeling,billing solutions,revenue,communication,sql proficiency,api integrations,problem-solving,sql databases,implementation,zuora,troubleshooting,billing,team collaboration,technical documentation Show more Show less

Position Overview We are currently seeking a skilled and experienced Zuora Developer to join our team in India. The ideal candidate will be responsible for designing, developing, and implementing solutions using the Zuora platform, focused on enhancing billing processes and ensuring seamless integration with existing systems. This is an on-site role that requires a deep understanding of the Zuora environment along with a strong background in billing systems. Role Responsibilities Design and implement Zuora solutions tailored to meet business requirements. Develop and test API integrations with external systems. Configure and customize billing solutions to optimize processes. Analyze and improve data models for better reporting and billing accuracy. Troubleshoot and resolve any issues related to Zuora implementations. Collaborate with cross-functional teams to define and document technical specifications. Provide ongoing support and training to users for Zuora functionalities. Monitor system performance and implement effective enhancements. Develop comprehensive documentation for developed systems and processes. Participate in Agile/Scrum meetings to discuss project statuses and tasks. Act as a liaison between technical teams and business stakeholders. Perform code reviews and maintain high coding standards. Stay updated with Zuora product features and enhancements. Ensure compliance with security and data privacy regulations. Contribute to project planning and timelines by providing accurate estimates for development tasks. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience as a Zuora Developer or in a similar role. Strong understanding of the Zuora platform and its capabilities. Proficient in API integrations and managing billing solutions. Experience with data modeling and working with SQL databases. Familiarity with Agile methodologies and project management tools. Excellent troubleshooting and problem-solving skills. Strong communication skills, both written and verbal. Ability to work effectively in a team environment. Detail-oriented with strong analytical skills. Experience in creating technical documentation. Knowledge of financial software or ERP systems is a plus. Ability to manage multiple tasks and deadlines effectively. Willingness to learn new technologies and adapt to changing environments. Professional certification in Zuora is an advantage. Skills: agile methodologies,data modeling,billing solutions,revenue,communication,sql proficiency,api integrations,problem-solving,sql databases,implementation,zuora,troubleshooting,billing,team collaboration,technical documentation Show more Show less

Position Overview We are currently seeking a skilled and experienced Zuora Developer to join our team in India. The ideal candidate will be responsible for designing, developing, and implementing solutions using the Zuora platform, focused on enhancing billing processes and ensuring seamless integration with existing systems. This is an on-site role that requires a deep understanding of the Zuora environment along with a strong background in billing systems. Role Responsibilities Design and implement Zuora solutions tailored to meet business requirements. Develop and test API integrations with external systems. Configure and customize billing solutions to optimize processes. Analyze and improve data models for better reporting and billing accuracy. Troubleshoot and resolve any issues related to Zuora implementations. Collaborate with cross-functional teams to define and document technical specifications. Provide ongoing support and training to users for Zuora functionalities. Monitor system performance and implement effective enhancements. Develop comprehensive documentation for developed systems and processes. Participate in Agile/Scrum meetings to discuss project statuses and tasks. Act as a liaison between technical teams and business stakeholders. Perform code reviews and maintain high coding standards. Stay updated with Zuora product features and enhancements. Ensure compliance with security and data privacy regulations. Contribute to project planning and timelines by providing accurate estimates for development tasks. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience as a Zuora Developer or in a similar role. Strong understanding of the Zuora platform and its capabilities. Proficient in API integrations and managing billing solutions. Experience with data modeling and working with SQL databases. Familiarity with Agile methodologies and project management tools. Excellent troubleshooting and problem-solving skills. Strong communication skills, both written and verbal. Ability to work effectively in a team environment. Detail-oriented with strong analytical skills. Experience in creating technical documentation. Knowledge of financial software or ERP systems is a plus. Ability to manage multiple tasks and deadlines effectively. Willingness to learn new technologies and adapt to changing environments. Professional certification in Zuora is an advantage. Skills: agile methodologies,data modeling,billing solutions,revenue,communication,sql proficiency,api integrations,problem-solving,sql databases,implementation,zuora,troubleshooting,billing,team collaboration,technical documentation Show more Show less

Position Overview We are currently seeking a skilled and experienced Zuora Developer to join our team in India. The ideal candidate will be responsible for designing, developing, and implementing solutions using the Zuora platform, focused on enhancing billing processes and ensuring seamless integration with existing systems. This is an on-site role that requires a deep understanding of the Zuora environment along with a strong background in billing systems. Role Responsibilities Design and implement Zuora solutions tailored to meet business requirements. Develop and test API integrations with external systems. Configure and customize billing solutions to optimize processes. Analyze and improve data models for better reporting and billing accuracy. Troubleshoot and resolve any issues related to Zuora implementations. Collaborate with cross-functional teams to define and document technical specifications. Provide ongoing support and training to users for Zuora functionalities. Monitor system performance and implement effective enhancements. Develop comprehensive documentation for developed systems and processes. Participate in Agile/Scrum meetings to discuss project statuses and tasks. Act as a liaison between technical teams and business stakeholders. Perform code reviews and maintain high coding standards. Stay updated with Zuora product features and enhancements. Ensure compliance with security and data privacy regulations. Contribute to project planning and timelines by providing accurate estimates for development tasks. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience as a Zuora Developer or in a similar role. Strong understanding of the Zuora platform and its capabilities. Proficient in API integrations and managing billing solutions. Experience with data modeling and working with SQL databases. Familiarity with Agile methodologies and project management tools. Excellent troubleshooting and problem-solving skills. Strong communication skills, both written and verbal. Ability to work effectively in a team environment. Detail-oriented with strong analytical skills. Experience in creating technical documentation. Knowledge of financial software or ERP systems is a plus. Ability to manage multiple tasks and deadlines effectively. Willingness to learn new technologies and adapt to changing environments. Professional certification in Zuora is an advantage. Skills: agile methodologies,data modeling,billing solutions,revenue,communication,sql proficiency,api integrations,problem-solving,sql databases,implementation,zuora,troubleshooting,billing,team collaboration,technical documentation Show more Show less

Position Overview We are currently seeking a skilled and experienced Zuora Developer to join our team in India. The ideal candidate will be responsible for designing, developing, and implementing solutions using the Zuora platform, focused on enhancing billing processes and ensuring seamless integration with existing systems. This is an on-site role that requires a deep understanding of the Zuora environment along with a strong background in billing systems. Role Responsibilities Design and implement Zuora solutions tailored to meet business requirements. Develop and test API integrations with external systems. Configure and customize billing solutions to optimize processes. Analyze and improve data models for better reporting and billing accuracy. Troubleshoot and resolve any issues related to Zuora implementations. Collaborate with cross-functional teams to define and document technical specifications. Provide ongoing support and training to users for Zuora functionalities. Monitor system performance and implement effective enhancements. Develop comprehensive documentation for developed systems and processes. Participate in Agile/Scrum meetings to discuss project statuses and tasks. Act as a liaison between technical teams and business stakeholders. Perform code reviews and maintain high coding standards. Stay updated with Zuora product features and enhancements. Ensure compliance with security and data privacy regulations. Contribute to project planning and timelines by providing accurate estimates for development tasks. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience as a Zuora Developer or in a similar role. Strong understanding of the Zuora platform and its capabilities. Proficient in API integrations and managing billing solutions. Experience with data modeling and working with SQL databases. Familiarity with Agile methodologies and project management tools. Excellent troubleshooting and problem-solving skills. Strong communication skills, both written and verbal. Ability to work effectively in a team environment. Detail-oriented with strong analytical skills. Experience in creating technical documentation. Knowledge of financial software or ERP systems is a plus. Ability to manage multiple tasks and deadlines effectively. Willingness to learn new technologies and adapt to changing environments. Professional certification in Zuora is an advantage. Skills: agile methodologies,data modeling,billing solutions,revenue,communication,sql proficiency,api integrations,problem-solving,sql databases,implementation,zuora,troubleshooting,billing,team collaboration,technical documentation Show more Show less

Position Overview We are currently seeking a skilled and experienced Zuora Developer to join our team in India. The ideal candidate will be responsible for designing, developing, and implementing solutions using the Zuora platform, focused on enhancing billing processes and ensuring seamless integration with existing systems. This is an on-site role that requires a deep understanding of the Zuora environment along with a strong background in billing systems. Role Responsibilities Design and implement Zuora solutions tailored to meet business requirements. Develop and test API integrations with external systems. Configure and customize billing solutions to optimize processes. Analyze and improve data models for better reporting and billing accuracy. Troubleshoot and resolve any issues related to Zuora implementations. Collaborate with cross-functional teams to define and document technical specifications. Provide ongoing support and training to users for Zuora functionalities. Monitor system performance and implement effective enhancements. Develop comprehensive documentation for developed systems and processes. Participate in Agile/Scrum meetings to discuss project statuses and tasks. Act as a liaison between technical teams and business stakeholders. Perform code reviews and maintain high coding standards. Stay updated with Zuora product features and enhancements. Ensure compliance with security and data privacy regulations. Contribute to project planning and timelines by providing accurate estimates for development tasks. Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 3+ years of experience as a Zuora Developer or in a similar role. Strong understanding of the Zuora platform and its capabilities. Proficient in API integrations and managing billing solutions. Experience with data modeling and working with SQL databases. Familiarity with Agile methodologies and project management tools. Excellent troubleshooting and problem-solving skills. Strong communication skills, both written and verbal. Ability to work effectively in a team environment. Detail-oriented with strong analytical skills. Experience in creating technical documentation. Knowledge of financial software or ERP systems is a plus. Ability to manage multiple tasks and deadlines effectively. Willingness to learn new technologies and adapt to changing environments. Professional certification in Zuora is an advantage. Skills: agile methodologies,data modeling,billing solutions,revenue,communication,sql proficiency,api integrations,problem-solving,sql databases,implementation,zuora,troubleshooting,billing,team collaboration,technical documentation Show more Show less

Role Description This is a full-time on-site role for a Zuora Billing Operations position located in Hyderabad. The role involves day-to-day tasks such as managing billing processes, generating and reviewing invoices, overseeing client billing, and ensuring accurate accounting records. The candidate will be responsible for maintaining high-quality communication with clients and internal teams to ensure the billing operations run smoothly. Qualifications Proficiency in managing Billing Processes and generating Invoices Strong Communication skills for liaising with clients and internal teams Experience in Client Billing and ensuring accurate accounting records Knowledge of general Accounting principles Attention to detail and strong analytical skills Ability to work effectively in an on-site environment in Hyderabad Bachelor's degree in Finance, Accounting, Business Administration, or a related field Experience with Zuora Billing software is a plus Must Have : A minimum of 4-5 years of experience in implementing large-scale Zuora Billing projects. Ability to provide technical expertise in integrating Zuora Billing with other applications. Show more Show less

Customer Success Specialist/ Renewal Specialist "This is a remote role" We seek a proactive Customer Success Specialist / Renewal Specialist to drive customer retention and ensure seamless renewals. In this role, you will manage renewal cycles, engage with customers to understand their needs and identify expansion opportunities. You will collaborate cross-functionally to address challenges, optimize account health, and enhance customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in SaaS or subscription-based businesses. Responsibilities Renewal Management: Monitor customer contract renewal dates and proactively reach out to clients nearing expiration. Conduct renewal discussions, understanding customer needs and addressing any concerns. Prepare renewal quotes and negotiate terms to achieve mutually beneficial agreements. Identify at-risk renewals and develop targeted strategies to retain customers. Comfortable in working in night shifts & independently. Customer Relationship Building: Establish strong relationships with key customer stakeholders. Regularly check-in with customers to assess their satisfaction and usage of the product/service. Proactively identify potential issues and address them promptly. Required Qualifications And Skills BE/BTech or BCS (Degree or equivalent experience) Years of Experience- 5-8 years required in the Saas Industry with 3-5 years in CSS or renewals Role. Proven track record in a customer success or account management role, ideally with experience in renewals. Willing to work in US Shift from 6 PM IST to 3 AM IST Desirable Skills Excellent Communication Skills Strong commitment to delivering exceptional customer service and exceeding expectations. Proficiency in analyzing customer data to identify trends and opportunities. Familiarity with CRM systems (e.g., Salesforce, Clari, Zuora, Gainsight) to manage customer interactions and track renewal progress. About Us Sumo Logic, Inc. empowers the people who own businesses through its Sumo Logic SaaS Analytics Log Platform, a digital business. Sumo Logic enables customers to deliver a reliable and secure cloud. This Platform's Log Platform helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time insights and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com. Sumo Logic Privacy Policy. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection. Show more Show less

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, You'll Work As Part Of a Team Of Problem Solvers, Helping To Solve Complex Business Issues From Strategy To Execution. PwC Professional Skills And Responsibilities For This Management Level Include But Are Not Limited To: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. The Opportunity When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills. As part of the Business Application Consulting team, you translate customer requirements into functional configurations of Salesforce.com. As a Senior Associate, you analyze complex problems, mentor others, and maintain rigorous standards. You focus on building client relationships and developing a deeper understanding of the business context, while navigating increasingly complex situations and growing your personal brand and technical knowledge. Responsibilities Translate customer requirements into functional Salesforce configurations Analyze and address complex issues within client projects Mentor and support junior team members Foster and strengthen client relationships Gain a thorough understanding of business context Manage and navigate intricate scenarios Enhance personal brand and technical skills Uphold exceptional standards and quality in deliverables What You Must Have Bachelor's Degree 4 years of experience 2-3 years of experience in Salesforce CPQ projects & Billing Experience with configuration & implementation of Salesforce CPQ Cloud 1-3 successful completions of CPQ and Billing entire cycle Implementation Thorough understanding of Quote to cash process Hands-on experience in Force.com platform using APEX, flows Experience in working with LWC - Lightning Web Components Experience in working with Advanced approval process Experience on SOAP/Rest/Platform Events/Streaming APIs and 3rd party integrations What Sets You Apart Bachelor of Technology preferred Proficient experience in Salesforce configuration, security and mapping features to the business requirements Experience in implementing integration solutions between CRM, ERP and Financial systems (example - Zuora, NetSuite) Advanced RDBMS knowledge and building SQL queries Proficient written and verbal communication skills Proficient experience wrt handling large data Producing and delivering technical solutions and integrated solutions involving different Salesforce clouds (including but not limited to Sales, Service, Revenue, Platform) and a variety of middleware products (Mulesoft, Informatica, etc) establishing quality and schedule Show more Show less