152 Zuora Jobs - Page 4

A career in our Advisory Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements. Our Finance Transformation team works with our global clients to design and implement growth, operational and customer focused strategies for sustainable competitive advantage. Our thought leadership and unparalleled experience help clients turn formidable challenges into market advantage across the value chain and around the globe. Additionally, our extensive expertise in various industries allow us to serve clients with consulting services with a focus on the most profitable elements of the value chain to create scalable businesses that will deliver increased sustainable profits. Our Transformation Consultants work with the client and project teams to support global engagements from India through activities that are driven towards delivering results - conduct analyses and develop insights, prepare excel models, analyze large sets of data, capture as-is processes, prepare work plans, design to-be processes, support project lead, work directly with client teams and facilitate meetings to enable decision making, organize and prepare recommendations on client issues, and participate actively in new business development, thought leadership and firm building activities. Competency Overview: Finance Transformation The Finance Transformation team works closely with client and project teams in the US to help CFOs and their finance organizations identify, design, and implement programs that transform their finance functions to meet today’s demanding requirements while continuing to provide valuable insights to the business. We work across industries with strengths in core operational areas, such as: Finance strategy; Finance organization design; Finance and accounting operations improvement; Finance integration and transaction support; Financial Planning & Analysis; Digital in Finance Our finance consultants help clients optimize all elements of their finance organization, including operating model design, sustainable cost reduction, financial planning and analysis, shared service advisory including RPA, deal transaction support, post deal integration, cash forecasting, and full-scale finance transformation. This high performing team helps CFOs identify, design and implement programs that transform their finance function to meet today’s demanding requirements while continuing to provide value added insights to the business. Position Requirements Key Responsibilities: As a Team Member, You’ll Work As Part Of a Team Of Problem Solvers With Extensive Consulting And Industry Experience, Helping Our Clients Solve Their Complex Business Issues From Strategy To Execution. Specific Areas Of Focus Include But Are Not Limited To Lead to Cash Process Expertise: Understanding of the Lead-to-Cash (L2C) process including knowledge of best-in-class practices across industries/ in any particular industry. Have a perspective or point of view on general challenges in the L2C process Current State Understanding & Analysis: Leading/ conducting workshops to understand the current state L2C process, system architecture and identify root cause of issues faced by clients Solution Development and Future State Design: Lead the future state solution design and system architecture of billing solutions using Zuora, ensuring alignment with client business objectives Design Implementation / Optimization: Partner with Zuora’s technical team to ensure accurate translation of client requirements into custom developments and builds, collaborate with developers and technical teams to design and review custom solutions, ensuring they meet client specifications Testing and Release Management: Manage testing phase (unit testing, including integration testing, user acceptance testing), lead defect management initiatives and facilitate communication between client and internal stakeholders to ensure alignment on defect priorities and resolution Project Management Office and Client Engagement: Actively engage in PMO activities like planning and co-ordination including timelines, resource allocation, and risk management strategies. Be a strong liaison between client teams and internal teams to seamlessly manage project activities and deliverables Knowledge Required An ideal candidate for the Finance Transformation practice of PwC Advisory Acceleration Center should be proficient in one or more of the below: Demonstrate a working knowledge of the lead-to-cash or order-to-cash process, including order management, billing, collections, cash application, and dispute resolution Have experience in one or more industries, understanding specific nuances and business drivers relevant to those sectors Exhibit strong business acumen with the ability to assess how lead-to-cash processes impact broader organizational objectives, customer experience, and revenue realization. Ability to conduct walkthroughs, workshops and meetings involving various business stakeholders Good to have exposure to one of technology being ERPs / billing systems such as Oracle, BillingPlatform, Getpaid, Highradius etc. Proficient in Microsoft Office suite of products such as PowerPoint, Visio, Excel, Word etc. Working knowledge of any Digital Tools and accelerators such Alteryx, PowerBI, Tableau, UiPath etc. would be an added advantage Desired Skills Strong analytical and numerical skills, and domain knowledge Effective storytelling and communication skills to various audiences (written and verbal) Strong work ethic, proactive and professional behavior Strategic and creative thinker, problem solver Supports engagement manager in delivering engagements by identifying and addressing client needs Exhibits strong ability to work independently as well as in a highly collaborative team environment Educational Background MBA from a premium B-School / Qualified CA / CPA / ICWA / CMA with relevant consulting experience Additional Information Travel Requirements: Travel to client locations may be required as per project requirements. Line of Service: Consulting Solutions Horizontal: Finance Transformation Past Experience: 2 - 6 years of prior relevant post - qualification work experience Show more Show less

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! Yext is searching for a Senior Collections Analyst to join our growing India Operations Center (IOC) as part of the global Finance Team. Reporting to the Team Lead, Collections based in IOC, this role plays a critical part in ensuring timely, accurate, and efficient collections for customers across regions. The ideal candidate will bring a strong background in collections, excellent communication skills, and the ability to work under tight deadlines, think critically to resolve complex issues, and collaborate effectively with multiple teams across the organization. What You'll Do Follow on on outstanding invoices, process adjustments, advise on payment plans, and process terminations as needed in accordance with company policies. Reduce DSO through proactive system reviews and the timely investigation and resolution of discrepancies or customer issues. Work closely with Revenue Operations to ensure complex enterprise and partner contracts are set up correctly in our systems and adhere to policy standards. Collaborate with Deal Desk, Sales, Legal, and other internal teams (including U.S. based stakeholders) to address collections-related inquiries and issues Respond to internal and external inquiries regarding collections and contracts and build strong working relationships with global teams. Participate in system enhancements, including scoping, testing, and documenting new billing and collections processes. Assist with monthly and quarterly close activities, reporting, and variance analysis. Support external audits by preparing required documentation and providing timely responses during quarterly and annual reviews. Provide training and knowledge sharing with junior IOC team members as needed. What You Have BA/BS degree in Accounting, Finance, or related field. 4+ years of experience in Billing and Collections or other accounting related fields. Experience with Salesforce, Zuora, Netsuite or equivalent systems is required. Flexibility to overlap with U.S. time zones (primarily EST) is required during critical close periods and to support cross-regional collaboration. Strong Excel skills; proficiency with MS Office Suite. Ability to multitask, prioritize work, and meet tight deadlines in a fast-paced environment with a proactive approach to problem-solving. Excellent written and verbal communication skills. Strong attention to detail, time management, and organizational skills. Comfortable working independently and as part of a remote, globally distributed team. This role will be based out of our Hyderabad office and will require regular in-office presence, with remote flexibility available in line with company policy. Prior experience working in an international business environment. Bonus Points Background in SaaS industry billing and collections practices. Perks And Benefits At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. Benefits We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health & Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form. Show more Show less

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. An Overview Of This Role The Fulfillment Platform team at GitLab is responsible for maintaining critical systems that enable GitLab's quote-to-cash processes. Our team owns the CustomersDot application, which integrates with systems like Zuora, Salesforce, and marketplace partners to manage billing accounts, subscriptions, add-ons, and licenses. As a Senior Backend Engineer on the Fulfillment Platform team, you will focus on SOX compliance initiatives, building automated tools and processes that demonstrate adherence to regulatory requirements. You will help develop solutions for monitoring, analyzing, and reporting on compliance-related activities, particularly around merge requests and code changes. Your work will enhance GitLab's governance practices, streamline the compliance process, and provide valuable insights into development workflows that impact financial systems. Some Examples Of Our Projects Automated SOX compliance reporting for feature split and code churn analysis Analyzing repository changes, merge requests, and commit patterns for compliance reporting Building data collection infrastructure for package analysis Developing comprehensive reporting systems with CSV exports and visualizations What You’ll Do Maintain and enhance our SOX compliance reporting tools Lead the development of automated tools that track and document changes between GitLab releases Implement statistical analysis of code changes between versions Create parsers for multiple dependency formats and convert them to unified formats Develop Git analytics engines to track repository changes and analyze commit patterns Build systems to infer merge requests from commits and analyze their metadata Collaborate with auditors to ensure compliance requirements are met Review and offer feedback on merge requests from other Fulfillment Platform developers What You’ll Bring Professional experience working in Ruby on Rails Strong backend development skills with experience building reporting and monitoring tools Understanding of financial compliance requirements (SOX experience is a plus) Experience working with data integrity and governance concepts A strong curiosity to understand how systems work holistically and how they impact compliance requirements Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment Experience owning a project from concept to production, including proposal, discussion, and execution Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions Share our values, and work in accordance with those values About The Team GitLab's Fulfillment Platform team brings together talented engineers from all around the world to build and maintain the critical infrastructure that enables GitLab's business operations. The team focuses on three key categories: Fulfillment Infrastructure: Building reliable, scalable systems with 99.95% target availability CustomersDot Application: Managing the central application for billing accounts, subscriptions, and licenses Fulfillment Admin Tooling: Creating tools for internal teams to efficiently serve customers This role specifically supports our compliance initiatives, ensuring our systems meet regulatory requirements while maintaining the robustness and reliability our customers expect. As GitLab continues to grow, the Fulfillment Platform team's work in compliance becomes increasingly critical to the company's success. Mission Our mission is to enable everyone to contribute and co-create the software that powers our world. The Fulfillment Platform group's mission is to build reliable, scalable QTC systems, while enabling internal teams to serve customers efficiently. They ensure data integrity, compliance, and system resilience across GitLab’s fulfillment processes How GitLab Will Support You Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and development budget Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $117,600—$252,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. Show more Show less

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. An Overview Of This Role As a Billing Operations Analyst at our company, you will play a critical role in ensuring the accuracy and efficiency of our billing processes for our subscription-based services. Reporting to the Billing Operations Manager, this role requires a detail-oriented professional who can manage complex billing configurations in our systems while serving as a trusted advisor to various stakeholders including Sales Operations, Revenue Accounting, and Accounts Receivable teams. You will be responsible for maintaining data integrity between our CRM and billing systems while supporting operational excellence across the organization. What You’ll Do Extends that of the Billing Operations Associate Approve, adjust, or reject opportunities according to guidelines, and provide guidance to Sales Operations, Revenue Accounting, and Accounts Receivable teams Serve as the trusted advisor and sales operations lead to area sales leaders Drive hygiene and governance of Zuora Billing UI Ensure transactions comply with revenue recognition and business operational policies Process system workflow interfaces to sync quote information between Salesforce and Zuora Promptly address day-to-day issues and queries as they arise in an efficient and effective manner Responsible for ownership of regional billing queue and portfolio, managing standard and complex deal configuration and analysis Escalate issues and concerns as required to EntApps, Data, and Fulfillment teams in GitLab applications to support operational efficiencies Maintenance of billing team Zendesk and Salesforce case queue for regional billing portfolio Oversee the quality of data inputs and outputs for functional tasks, including but not limited to daily billing reconciliations, professional services T&M and expense based billing and reconciliation as well as web direct reconciliations Provide information to internal and external customers in respect of log-in, navigation, invoice approval process (alerts, workflow, approval, and rejection procedures) Develop collaborative working relationships Sales Operations, Accounts Receivable, ISRs, CSMs, Support, Sales Executives, Alliance, and Channel Teams Support training and enablement of new hires and continuous education of best practices within the CRM Participate actively in ERP system/process/automation UAT and implementation Act as subject matter expert (SME) for billing related automation inquiries and change management Reflect the level autonomy, decision-making authority, concept application, breadth and level of work/accountability within assigned responsibilities What You’ll Bring 3+ Years experience billing in a high-volume environment Experience in high volume subscription based billing environments Superior attention to detail Excellent computer skills, self starter in picking up new and complex systems Ability to work independently to meet deadlines and objectives System knowledge Zuora Billing Salesforce CRM Google Suite (Gmail, Google Docs, Sheets, etc.) Slack (preferred, not required) Detail-oriented, self-directed and able to effectively complete tasks with minimal supervision. You share our values, and work in accordance with those values. How GitLab Will Support You Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. Show more Show less

Ultimate.ai Data Science Pune, Maharashtra, India Posted on May 30, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Our Enterprise Data & Analytics (EDA) is seeking an experienced Senior Data Platform Engineer to join our growing Platform engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices and be involved in all aspects of the software development lifecycle. As a Senior Data Platform Engineer, you will be responsible for building and maintaining many key parts of the Zendesk Data Platform including next generation reporting and analytics. Working closely with your team members to craft, develop and deliver reporting products for our customers and high quality software projects on time. Data is at the heart of Zendesk’s business! This is an autonomous role that can have a huge impact across all of the Zendesk product family! What You Get To Do Every Single Day Design, develop and maintain scalable and efficient data infrastructure components, including data pipelines, storage solutions and data processing frameworks Build and manage integrations with various internal and external data sources via ETL solutions. Design, implement, and maintain CI/CD pipelines using DevOps tools like Terraform & Github Actions for automated build, test, and deployment processes Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Collaborate with team members on researching and brainstorming different solutions for technical challenges we face Continually improve data pipelines for high efficiency, throughput and quality of data Investigate production issues and fine-tune our data pipelines Build and Promote best engineering practices in areas of version control system, CI/CD, code review, pair programming Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery Stay up-to-date with the latest technologies and industry trends, and proactively recommend improvements to our data platform. Basic Qualifications What you bring to the role: 4+ years of data engineering experience building, working & maintaining scalable data infrastructure (data pipelines & ETL processes on big data environments) 2+ years of experience with Cloud columnar databases (Snowflake, Google BigQuery, Amazon Redshift) Proven experience as a CI/CD Engineer or DevOps Engineer, with a focus on data platforms and analytics (Terraform, Docker, Github Actions) Experience with Cloud Platform (AWS, Google Cloud) Proficiency in query authoring (SQL) and data processing (batch and streaming) Intermediate experience with any of the programming language: Python, Go, Java, Scala, we use primarily Python Experience with ETL schedulers such as Apache Airflow, AWS Glue or similar frameworks Developer skills; demonstrating a strong passion to design scalable and fault-tolerant software systems Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams. Preferred Qualifications Extensive experience with Snowflake or similar cloud warehouses (Bigquery, Redshift) Familiarity with infrastructure as code principles and tools (e.g., Terraform, CloudFormation, Github Actions) Experience with version control systems (e.g., Git) and CI/CD best practices for software development to bring automation Expert knowledge in python Familiarity with Airflow, Fivetran, Hightouch Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai Show more Show less

Ultimate.ai Data Science Pune, Maharashtra, India Posted on May 30, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Our Enterprise Data & Analytics (EDA) is looking for an experienced Senior Data Engineer to join our growing data engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices with involvement in all aspects of the software development lifecycle. You will craft and develop curated data products, applying standard architectural & data modeling practices to maintain the foundation data layer serving as a single source of truth across Zendesk . You will be primarily developing Data Warehouse Solutions in BigQuery/Snowflake using technologies such as dbt, Airflow, Terraform. What You Get To Do Every Single Day Collaborate with team members and business partners to collect business requirements, define successful analytics outcomes and design data models Serve as Data Model subject matter expert and data model spokesperson, demonstrated by the ability to address questions quickly and accurately Implement Enterprise Data Warehouse by transforming raw data into schemas and data models for various business domains using SQL & dbt Design, build, and maintain ELT pipelines in Enterprise Data Warehouse to ensure reliable business reporting using Airflow, Fivetran & dbt Optimize data warehousing processes by refining naming conventions, enhancing data modeling, and implementing best practices for data quali ty testing Build analytics solutions that provide practical insights into customer 360, finance, product, sales and other key business domains Build and Promote best engineering practices in areas of version control system, CI/CD, code review, pair programming Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery Work with data and analytics experts to strive for greater functionality in our data systems Basic Qualifications What you bring to the role: 5+ years of data engineering experience building, working & maintaining data pipelines & ETL processes on big data environments 5+ years of experience in Data Modeling and Data Architecture in a production environment 5+ years in writing complex SQL queries 5+ years of experience with Cloud columnar databases (Snowflake, Google BigQuery, Amazon Redshift) 2+ years of production experience working with dbt and designing and implementing Data Warehouse solutions Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams. Intermediate experience with any of the programming language: Python, Go, Java, Scala, we primarily use Python Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Preferred Qualifications Hands-on experience with Snowflake data platform, including administration, SQL scripting, and query performance tuning Good Knowledge in modern as well as classic Data Modeling - Kimball, Innmon, etc Demonstrated experience in one or many business domains (Finance, Sales, Marketing) 3+ completed projects with dbt Expert knowledge in python Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai Show more Show less

Ultimate.ai Data Science Pune, Maharashtra, India Posted on May 30, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Our Enterprise Data & Analytics (EDA) is seeking an experienced Senior Data Engineer to join our growing data engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices and be involved in all aspects of the software development lifecycle. You will craft and develop curated data products, applying standard architectural & data modeling practices to maintain the foundation data layer serving as a single source of truth across Zendesk. You will be primarily developing Data Warehouse Solutions in BigQuery/Snowflake using technologies such as dbt, Airflow, and Terraform. What You Get To Do Every Single Day Collaborate with team members and business partners to collect business requirements, define successful analytics outcomes and design data models Serve as Data Model subject matter expert and data model spokesperson, demonstrated by the ability to address questions quickly and accurately Implement Enterprise Data Warehouse by transforming raw data into schemas and data models for various business domains using SQL & dbt Design, build, and maintain ELT pipelines in Enterprise Data Warehouse to ensure reliable business reporting using Airflow, Fivetran & dbt Optimize data warehousing processes by refining naming conventions, enhancing data modeling, and implementing best practices for data quality testing Build analytics solutions that provide practical insights into customer 360, finance, product, sales and other key business domains Build and Promote best engineering practices in areas of version control system, CI/CD, code review, pair programming Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery Work with data and analytics experts to strive for greater functionality in our data systems Basic Qualifications What you bring to the role: 5+ years of data engineering experience building, working & maintaining data pipelines & ETL processes on big data environments 5+ years of experience in Data Modeling and Data Architecture in a production environment 5+ years in writing complex SQL queries 5+ years of experience with Cloud columnar databases (Snowflake, Google BigQuery, Amazon Redshift) 2+ years of production experience working with dbt and designing and implementing Data Warehouse solutions Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams. Intermediate experience with any of the programming language: Python, Go, Java, Scala, we primarily use Python Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Preferred Qualifications Hands-on experience with Snowflake data platform, including administration, SQL scripting, and query performance tuning Good Knowledge in modern as well as classic Data Modeling - Kimball, Innmon, etc Demonstrated experience in one or many business domains (Finance, Sales, Marketing) 3+ completed projects with dbt Expert knowledge in python Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai Show more Show less

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located in our amazing Pleasanton office! We promote Workday’s core values, with ‘Employees’ being our first! This is why we offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone. We are looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun. About The Role The Workday Customer Support Team is passionate about Customer service, innovation and excellence. They are trusted advisers who investigate, diagnose and deliver time sensitive, business-critical solutions to our customers. Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes. What would you do all day? Handle a queue of Time Management support cases, prioritizing issues based on severity and customer impact Work through exciting problems, motivate change and implement solutions Handle time critical issues Build solid relationships with our customers Collaborate with Product Managers, QA and Development to determine solutions or workarounds Balance ownership of existing case load while troubleshooting newly discovered issues Maintain your knowledge of new functionality and compliance changes Maintain certifications and training as required for the role Get involved with initiatives, councils and projects that inspire your passion in support Use your energy, drive and resourcefulness to encourage, mentor and coach others throughout the company Participate in rostered shifts as part of our 24/7 Global Support shifts (Support Around the World) Key Responsibilities: Understand and support our customers in the following areas: Time Off and Leave of Absence Scheduling and Labor Optimization, including Schedule Generation and Labor Demand and Forecasting Time Tracking, including validations and configurations Time Management Integrations About You Basic Qualifications 3+ years in one of the following: 3 years of experience with SaaS Enterprise software (eg. SaaS, Oracle, SAP, Netsuite, Zuora, Infor, Taleo, onsite ERP, Peoplesoft, Kronos, Cornerstone or a similar application) in a support, implementation or consulting environment Confident communicator (verbally and in writing), who collaborates with business users and peers at all levels and varying technical abilities Basic knowledge or previous experience with Object Oriented Programming languages (e.g. Java, C++, Python, C#, Ruby, PHP, TypeScript, Kotlin, Swift or similar) Ability to read and analyze log files Basic knowledge of SQL syntax to read existing scripts and queries. Basic experience with api client (SoapUI, Test Studio, and/or Postman/Bruno) Other Qualifications Demonstrable ability to support or implement HCM, Workforce Management, Payroll or Higher Ed applications Ability to engage and coordinate multiple teams to identify and raise importance of critical issues to obtain expedited outcomes Ability to collaborate with multiple partners across a diverse organization Demonstrate resilience when faced with tight resolution timeframes and conflicting/opposing priorities Manage incoming case queue(s), promptly prioritizing and resolving a wide range of education related inquiries. Resolutions may include in-depth analysis, troubleshooting, and working with other internal teams Experience building internal and/or external facing documentation (KCS experience a plus) Previous experience with web service integrations that use SOAP, WSDL, XML is an advantage Previous experience performing in depth log analysis is an advantage Previous experience with health monitoring tools is an advantage Previous experience using and writing SQL basic queries is an advantage Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : SAP Ariba Cloud Integration Gateway (CIG) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and designing innovative solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Analyze and document business processes to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Ariba Cloud Integration Gateway (CIG).- Strong understanding of business process modeling and analysis.- Experience with stakeholder management and communication.- Ability to develop and present business cases effectively.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 5 years of experience in SAP Ariba Cloud Integration Gateway (CIG).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

The Corporate Data team at Zuora is responsible for building a “data mindset” culture within the company. We aim to maximize the value of our data to improve the customer experience and boost company growth and employee productivity. Our team includes data engineers, data scientists, and machine learning engineers working closely to design and build complete solutions. As a Machine Learning Engineer on the team, you’ll have the opportunity to: Design and implement ML and AI-powered products that leverage the wealth of mission-critical subscription, billing, and payment data our customers manage on the Zuora platform. Evaluate and improve model accuracy, scalability, and performance using appropriate metrics at the industry scale. Research and experiment with cutting-edge ML techniques and optimize model performance to enhance existing and new “smart” products. Deepen your knowledge of the customer lifecycle at a B2B company and contribute directly to maximizing revenue and customer retention. Collaborate with product teams, data engineers, and customer success teams to create end-to-end solutions that scale in production. What you’ll do Improvement of Current Systems: Gather metrics on the performance and effectiveness of the current product. Continuously fine-tune & retrain models to ensure the systems remain efficient. New Product Feature Development: Proactively identify opportunities to enhance our product offerings with machine learning and AI-driven features. Lead the design and development of innovative solutions that align with market demands and customer needs. Best Practices and Governance: Establish and document best practices for training, evaluating, and operating machine learning and AI models. Promote a culture of responsible AI and ensure compliance with data privacy regulations. Your experience and skills Bachelor’s or Master’s in Computer Science, Statistics, Machine Learning, or a related field. 3+ years of relevant technical experience as a Data Scientist, Machine Learning Engineer, or Sofware Engineer Exposure to relevant business domains, including sales, marketing, subscription management, accounts receivable, payment processing, and product analytics. Proficiency in python and common machine learning frameworks such as scikit-learn Solid understanding of software development life cycle and software engineering principles Experience with one or more subfields – sentiment analysis, predictive modeling, etc. Understanding of the machine learning pipeline for deployment and production Excellent communication and teamwork skills to collaborate with cross-functional teams. A passion for staying updated with the latest advancements in data science and AI. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected, and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days, and company-wide end-of-year break 6 months of fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing

Who We Are Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About The Job As a Salesforce Developer in Motive’s Enterprise Systems team, you will be working with the team that is building and maintaining systems used by our Customers and internal Sales, Sales Operations, Marketing, Marketing Operations, Customer Success, Customer Support and Finance teams. You will be responsible for implementing scalable Salesforce related technical solutions that will significantly impact Motive’s growth and global expansion. What You’ll Do Develop efficient and quality code supported by Salesforce platform Understand the scope & timeline of a program assigned Should be proficient in understanding and working in an integrated CI/CD space Collaborate with the cross functional team to understand customer requirements and provide technical expertise Conducting product demonstrations in Sprint Reviews, presenting technical solutions through POC as applicable and required Actively participate in scrum ceremonies Have a strong bias for action to respond to Production disruptions of any kind and resolve them as they happen. Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development Write maintainable code with extensive test coverage, source control, adherence to release cycles, and continuous integration/continuous deployment practices. Work closely with technical SMEs to analyze the business needs and design tailored solutions using Salesforce products and platform capabilities. This may involve customizing Salesforce applications, integrating third-party systems, and architecting scalable solutions that meet customer requirements. Offer recommendations for optimizing and enhancing existing Salesforce implementations to maximize business value. Active participation in maintaining Production Quality, Tech Debt Control and DevOps procedures & processes. Contribute to technical documentation Strong attention to detail and excellent problem solving skills. Continuous Learning: Stay updated with the latest Salesforce features, updates, and best practices. Participate in training programs, certifications, and industry events to expand knowledge and expertise in Salesforce technologies. What We’re Looking For Bachelor’s degree in Computer Science, Engineering, or a related field. (Master’s degree preferred) 6+ years of Salesforce application development experience Salesforce Platform Developer I certification or higher level certification. Expert in CPQ, LWC, Apex, VisualForce, SOQL/SOSL, and Javascript Experience with Salesforce Sales Cloud, Service Cloud, & Experience Cloud; Commerce Cloud experience is preferred Experienced with Salesforce SOAP API, REST API, and BULK API Experienced with Web UI frameworks in Visualforce pages or Lightning components Proficient in CI/CD DevOps procedures, GitHub, GearSet. Familiarity with sfdx is a plus Excellent communication and analytical skills Experience with Zuora Billing, Netsuite is a plus Experience with TDD, QA testing and framework testing a plus Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here . UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. Show more Show less

A Zuora Developer JD typically involves developing, customizing, and implementing Zuora Billing solutions, designing and integrating Zuora APIs, and working with Zuora workflows and configurations.

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located in our amazing Pleasanton office! We promote Workday’s core values, with ‘Employees’ being our first! This is why we offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone. We are looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun. About The Role The Workday Customer Support Team is passionate about Customer service, innovation and excellence. They are trusted advisers who investigate, diagnose and deliver time sensitive, business-critical solutions to our customers. Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes. What would you do all day? Handle a queue of Payroll support cases, prioritizing issues based on severity and customer impact Work through exciting problems, motivate change and implement solutions Handle time critical issues Build solid relationships with our customers Collaborate with Product Managers, QA and Development to determine solutions or workarounds Balance ownership of existing case load while troubleshooting newly discovered issues Maintain your knowledge of new functionality and compliance changes Maintain certifications and training as required for the role Get involved with initiatives, councils and projects that inspire your passion in support Use your energy, drive and resourcefulness to encourage, mentor and coach others throughout the company Participate in rostered shifts as part of our 24/7 Global Support shifts (Support Around the World) Key Responsibilities: Understand and support our customers in the following areas: Country Specific Payroll (United States, United Kingdom, France, Canada, Australia) Payroll Integrations Payroll Processing, including on cycle, off cycle, and retroactive payments Payroll Accounting and Settlements About You Basic Qualifications 3 years of experience with SaaS Enterprise software (eg. SaaS, Oracle, SAP, Netsuite, Zuora, Infor, Taleo, onsite ERP, Peoplesoft, Kronos, Cornerstone or a similar application) in a support, implementation or consulting environment Confident communicator (verbally and in writing), who collaborates with business users and peers at all levels and varying technical abilities Basic knowledge or previous experience with Object Oriented Programming languages (e.g. Java, C++, Python, C#, Ruby, PHP, TypeScript, Kotlin, Swift or similar) Ability to read and analyze log files Basic knowledge of SQL syntax to read existing scripts and queries. Basic experience with api client (SoapUI, Test Studio, and/or Postman/Bruno) Other Qualifications Demonstrable ability to support or implement HCM, Workforce Management, Payroll or Higher Ed applications Ability to engage and coordinate multiple teams to identify and raise importance of critical issues to obtain expedited outcomes Ability to collaborate with multiple partners across a diverse organization Demonstrate resilience when faced with tight resolution timeframes and conflicting/opposing priorities Manage incoming case queue(s), promptly prioritizing and resolving a wide range of education related inquiries. Resolutions may include in-depth analysis, troubleshooting, and working with other internal teams.t Experience building internal and/or external facing documentation (KCS experience a plus) Previous experience with web service integrations that use SOAP, WSDL, XML is an advantage Previous experience performing in depth log analysis is an advantage Previous experience with health monitoring tools is an advantage Previous experience using and writing SQL basic queries is an advantage Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less

Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. Bready* to make a change? Toast is growing in India! We are building a captive Finance shared services team, specifically within the Accounting and Tax departments. As a local Finance shared services team leader, you’ll report directly to the Chief Accounting Officer and collaborate closely with the CAO leadership team to enable their strategies, and partner on building a high-performing accounting and tax team in India. This is a dynamic role that will be foundational in the creation of our accounting and overall finance shared services strategy, and in providing inspirational leadership and career development opportunities for our team. About this roll* (Responsibilities) Seasoned director that has experience in building high-performing teams in India, scaling the accounting organization, and partnering closely with the US-based functional leaders. Dynamic leader with strong accounting operations, compliance, people management and transformation experience. Collaborate with global finance leaders in India to align on shared services-specific and other broader strategies, and use local knowledge and experience to influence direction. Partner with global finance leaders to support Toast’s strategy to build a center of excellence in India and enable the accounting organization to scale in the region. Serve as a point of contact for internal and external audits, tax authorities, and regulatory bodies. Drive operational excellence by supporting the US functional leaders in streamlining processes and adopting automation. Support the US-based functional leaders in establishing a culture of accountability and performance excellence by identifying areas for improvement, and the root causes of inefficiencies. Collaborate with global finance leaders and with Toast’s local Talent Acquisition team to attract and retain the outstanding talent needed to fulfill Toast’s business plans in India. Collaborate with the local People team to bring Toast’s global talent programs to life for Finance employees in India, ensuring that employees can have a long and fulfilling career path at Toast. Ensure appropriate training and development opportunities are available. Provide inspiring leadership to the Accounting and Tax teams in India, connecting them to the broader global Finance team and Toast’s mission. As a member of the Toast India leadership team, collaborate with other members of the leadership team on important matters impacting the company’s teammates and operations in India. Do you have the right ingredients* ? (Requirements) CPA (or equivalent) with 15+ years of Finance leadership experience, including shared services experience with a multinational company or GIC’s 8+ of experience leading and managing people managers Strong leadership and people management skills with the ability to inspire cross-functional teams. Experience in building and scaling shared service centers or finance hubs in India. In-depth knowledge of US GAAP, Indian GAAP, SOX compliance and local tax laws. Bachelor's degree in Finance/Accounting. Experience working with ERP systems such as Netsuite and various billing systems such as Zuora & Salesforce. Demonstrated strength in partnering with global leaders to develop strategies and plans that meet business needs. Excellent communication and influencing skills, including across cultures. Flexibility to work across time zones to enable collaboration across international teams working US time zones. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Show more Show less

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Our Enterprise Data & Analytics (EDA) is seeking an experienced Senior Data Platform Engineer to join our growing Platform engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices and be involved in all aspects of the software development lifecycle. As a Senior Data Platform Engineer, you will be responsible for building and maintaining many key parts of the Zendesk Data Platform including next generation reporting and analytics. Working closely with your team members to craft, develop and deliver reporting products for our customers and high quality software projects on time. Data is at the heart of Zendesk’s business! This is an autonomous role that can have a huge impact across all of the Zendesk product family! What You Get To Do Every Single Day Design, develop and maintain scalable and efficient data infrastructure components, including data pipelines, storage solutions and data processing frameworks Build and manage integrations with various internal and external data sources via ETL solutions. Design, implement, and maintain CI/CD pipelines using DevOps tools like Terraform & Github Actions for automated build, test, and deployment processes Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Collaborate with team members on researching and brainstorming different solutions for technical challenges we face Continually improve data pipelines for high efficiency, throughput and quality of data Investigate production issues and fine-tune our data pipelines Build and Promote best engineering practices in areas of version control system, CI/CD, code review, pair programming Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery Stay up-to-date with the latest technologies and industry trends, and proactively recommend improvements to our data platform. Basic Qualifications What you bring to the role: 4+ years of data engineering experience building, working & maintaining scalable data infrastructure (data pipelines & ETL processes on big data environments) 2+ years of experience with Cloud columnar databases (Snowflake, Google BigQuery, Amazon Redshift) Proven experience as a CI/CD Engineer or DevOps Engineer, with a focus on data platforms and analytics (Terraform, Docker, Github Actions) Experience with Cloud Platform (AWS, Google Cloud) Proficiency in query authoring (SQL) and data processing (batch and streaming) Intermediate experience with any of the programming language: Python, Go, Java, Scala, we use primarily Python Experience with ETL schedulers such as Apache Airflow, AWS Glue or similar frameworks Developer skills; demonstrating a strong passion to design scalable and fault-tolerant software systems Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams. Preferred Qualifications Extensive experience with Snowflake or similar cloud warehouses (Bigquery, Redshift) Familiarity with infrastructure as code principles and tools (e.g., Terraform, CloudFormation, Github Actions) Experience with version control systems (e.g., Git) and CI/CD best practices for software development to bring automation Expert knowledge in python Familiarity with Airflow, Fivetran, Hightouch Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Show more Show less

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Our Enterprise Data & Analytics (EDA) is looking for an experienced Senior Data Engineer to join our growing data engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices with involvement in all aspects of the software development lifecycle. You will craft and develop curated data products, applying standard architectural & data modeling practices to maintain the foundation data layer serving as a single source of truth across Zendesk . You will be primarily developing Data Warehouse Solutions in BigQuery/Snowflake using technologies such as dbt, Airflow, Terraform. What you get to do every single day:  Collaborate with team members and business partners to collect business requirements, define successful analytics outcomes and design data models Serve as Data Model subject matter expert and data model spokesperson, demonstrated by the ability to address questions quickly and accurately Implement Enterprise Data Warehouse by transforming raw data into schemas and data models for various business domains using SQL & dbt Design, build, and maintain ELT pipelines in Enterprise Data Warehouse to ensure reliable business reporting using Airflow, Fivetran & dbt Optimize data warehousing processes by refining naming conventions, enhancing data modeling, and implementing best practices for data quali  ty testing Build analytics solutions that provide practical insights into customer 360, finance, product, sales and other key business domains Build and Promote best engineering practices in areas of version control system, CI/CD, code review, pair programming Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery Work with data and analytics experts to strive for greater functionality in our data systems What you bring to the role: Basic Qualifications 5+ years of data engineering experience building, working & maintaining data pipelines & ETL processes on big data environments 5+ years of experience in Data Modeling and Data Architecture in a production environment 5+ years in writing complex SQL queries 5+ years of experience with Cloud columnar databases (Snowflake, Google BigQuery, Amazon Redshift) 2+ years of production experience working with dbt and designing and implementing Data Warehouse solutions Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams. Intermediate experience with any of the programming language: Python, Go, Java, Scala, we primarily use Python Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Preferred Qualifications Hands-on experience with Snowflake data platform, including administration, SQL scripting, and query performance tuning Good Knowledge in modern as well as classic Data Modeling - Kimball, Innmon, etc Demonstrated experience in one or many business domains (Finance, Sales, Marketing) 3+ completed projects with dbt Expert knowledge in python Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Our Enterprise Data & Analytics (EDA) is seeking an experienced Senior Data Platform Engineer to join our growing Platform engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices and be involved in all aspects of the software development lifecycle. As a Senior Data Platform Engineer, you will be responsible for building and maintaining many key parts of the Zendesk Data Platform including next generation reporting and analytics. Working closely with your team members to craft, develop and deliver reporting products for our customers and high quality software projects on time. Data is at the heart of Zendesk’s business! This is an autonomous role that can have a huge impact across all of the Zendesk product family! What you get to do every single day: Design, develop and maintain scalable and efficient data infrastructure components, including data pipelines, storage solutions and data processing frameworks Build and manage integrations with various internal and external data sources via ETL solutions. Design, implement, and maintain CI/CD pipelines using DevOps tools like Terraform & Github Actions for automated build, test, and deployment processes Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Collaborate with team members on researching and brainstorming different solutions for technical challenges we face Continually improve data pipelines for high efficiency, throughput and quality of data Investigate production issues and fine-tune our data pipelines Build and Promote best engineering practices in areas of version control system, CI/CD, code review, pair programming Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery Stay up-to-date with the latest technologies and industry trends, and proactively recommend improvements to our data platform. What you bring to the role: Basic Qualifications 4+ years of data engineering experience building, working & maintaining scalable data infrastructure (data pipelines & ETL processes on big data environments) 2+ years of experience with Cloud columnar databases (Snowflake, Google BigQuery, Amazon Redshift) Proven experience as a CI/CD Engineer or DevOps Engineer, with a focus on data platforms and analytics (Terraform, Docker, Github Actions) Experience with Cloud Platform (AWS, Google Cloud) Proficiency in query authoring (SQL) and data processing (batch and streaming) Intermediate experience with any of the programming language: Python, Go, Java, Scala, we use primarily Python Experience with ETL schedulers such as Apache Airflow, AWS Glue or similar frameworks Developer skills; demonstrating a strong passion to design scalable and fault-tolerant software systems Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams.  Preferred Qualifications Extensive experience with Snowflake or similar cloud warehouses (Bigquery, Redshift) Familiarity with infrastructure as code principles and tools (e.g., Terraform, CloudFormation, Github Actions) Experience with version control systems (e.g., Git) and CI/CD best practices for software development to bring automation Expert knowledge in python Familiarity with Airflow, Fivetran, Hightouch Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune.  Our Enterprise Data & Analytics (EDA) is seeking an experienced Senior Data Engineer to join our growing data engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices and be involved in all aspects of the software development lifecycle. You will craft and develop curated data products, applying standard architectural & data modeling practices to maintain the foundation data layer serving as a single source of truth across Zendesk. You will be primarily developing Data Warehouse Solutions in BigQuery/Snowflake using technologies such as dbt, Airflow, and Terraform. What you get to do every single day:  Collaborate with team members and business partners to collect business requirements, define successful analytics outcomes and design data models Serve as Data Model subject matter expert and data model spokesperson, demonstrated by the ability to address questions quickly and accurately Implement Enterprise Data Warehouse by transforming raw data into schemas and data models for various business domains using SQL & dbt Design, build, and maintain ELT pipelines in Enterprise Data Warehouse to ensure reliable business reporting using Airflow, Fivetran & dbt Optimize data warehousing processes by refining naming conventions, enhancing data modeling, and implementing best practices for data quality testing Build analytics solutions that provide practical insights into customer 360, finance, product, sales and other key business domains Build and Promote best engineering practices in areas of version control system, CI/CD, code review, pair programming Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery Work with data and analytics experts to strive for greater functionality in our data systems  What you bring to the role: Basic Qualifications 5+ years of data engineering experience building, working & maintaining data pipelines & ETL processes on big data environments 5+ years of experience in Data Modeling and Data Architecture in a production environment 5+ years in writing complex SQL queries 5+ years of experience with Cloud columnar databases (Snowflake, Google BigQuery, Amazon Redshift) 2+ years of production experience working with dbt and designing and implementing Data Warehouse solutions Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams. Intermediate experience with any of the programming language: Python, Go, Java, Scala, we primarily use Python Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Preferred Qualifications Hands-on experience with Snowflake data platform, including administration, SQL scripting, and query performance tuning Good Knowledge in modern as well as classic Data Modeling - Kimball, Innmon, etc Demonstrated experience in one or many business domains (Finance, Sales, Marketing) 3+ completed projects with dbt Expert knowledge in python Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here . Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

Ultimate.ai Software Engineering Pune, Maharashtra, India Posted on May 29, 2025 Apply now Job Description We are looking for an individual that can help us continually improve and enhance our Salesforce platform, guided by experienced Salesforce Developers in our IT team. Our Salesforce instance is of great importance to us, therefore you should keep the wider organization’s best interests in mind when composing and deploying any code. We are looking for someone who is a self-starter and open to learning best practice development from the team. This role comes with the opportunity to absorb knowledge and grow as a developer Responsibilities Develop Apex (classes and triggers), Lightning Components, and Aura Components to extend Salesforce in order to support business requirements, Working closely with other developers, architects and product owners using Agile and SCRUM to create solutions and shape them into workable stories and plans. Application development, including basic Lightning pages, Lightning Web Components, Aura Components Extensive knowledge of advanced Apex Development like Batch Classes, Asynchronous apex, platform events etc. Assist with each release cycle to implement and deploy new/updates to existing applications and code, Working with integrated applications such as Conga, Zuora, Netsuite, Workato etc. Testing(unit and systems), and debugging, Striving towards coding best practices and data quality, Contributing to technical documentation Supporting the Salesforce Administrator on occasion. Basic Qualifications Minimum 7+ years Salesforce development experience Deep experience in the Salesforce ecosystem, and experience integrating the platform with outside applications web-services. Strong knowledge of Salesforce development technologies, such as Apex, Aura, Lightning, and event-based integration architecture Demonstrable experience building new innovative features on the Salesforce platform. Experience working in a hybrid environment of off the shelf enterprise software applications and proprietary/custom applications Preferred Qualifications Experience with tools like Dell Boomi, Workato, Tray.io, AWS is plus. Experience supporting and working with cross-functional teams in a dynamic environment. Excellent verbal and written communication skills ability to translate business requirements into accurately scoped timelines. Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai Show more Show less

Manage revenue recognition processes using Zuora Revpro, ensuring compliance with accounting standards and accurate financial reporting. You will oversee revenue forecasting, reporting, and billing. Expertise in Zuora Revpro, revenue recognition, and financial operations is essential for this role.

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Ariba Good to have skills : SAP MM Materials Management, SAP Ariba Cloud Integration Gateway (CIG)Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business needs and technical specifications. Your role will require effective communication and coordination to facilitate smooth project execution and delivery. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Monitor project progress and ensure adherence to timelines and quality standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Ariba.- Good To Have Skills: Experience with SAP MM Materials Management, SAP Ariba Cloud Integration Gateway (CIG).- Strong understanding of procurement processes and supply chain management.- Experience in application configuration and customization.- Familiarity with integration techniques and tools related to SAP Ariba. Additional Information:- The candidate should have minimum 5 years of experience in SAP Ariba.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Application Consultants understand the client business process, current and future, and map it to the technologies being used, giving a demarcation of what can be achieved through a standard implementation and what would need customizations or extensions to be done to the application. They may functionally customize the application, partner with application developers to design application enhancements and extensions, and work with business users to implement process changes. Job Description - Grade Specific Individual should be able to conceptualize a business or technical solution leveraging colleagues and partners and must mastered at least one methodology in-depth and have an advanced knowledge of one or more business domains, and one or more SaaS or package software solutions. This role has wide knowledge of industry innovations and competitor activity and actively engage in, and contribute to, internal and external knowledge developments. Individual has the solution knowledge and consulting skills to lead process improvements, “as-is/ to-be” analysis on business processes and/ or IT and can advise clients on the implementation of one or more package modules. This role is responsible for workshop facilitation, integration testing and user acceptance testing. Individual is seen as active member within technology communities. Certifications: maintain certifications on Saas or Package Based solution and relevant methodology​ Skills (competencies) Active Listening AMDOCS (ACC) AMDOCS (Clarify) AMDOCS (Enabler) Analytical Thinking APEX Aprimo Configuration Aprimo Customization Aprimo Functional BA Aprimo Reports Aprimo Testing Apsona for Salesforce Assertiveness Brandwatch Business Acumen Client Centricity Collaboration Coupa Critical Thinking D365 CE Dynamics 365 for Marketing Dynamics CRM 2011 Dynamics CRM 3.0 Dynamics CRM 4.0 Dynamics CRM Online Dynamics CRM Services EMIND - PAYROLL EMIND - Personnel Administration Empathy Employee Management Self-Service (ESS/MSS) Facilitation Field Service Force.com GlobalWebIndex HighRadius inconsoWMS X Influencing Infor Birst Infor EAM Infor ERG Infor ION Infor M3 Infor WFM Ivalua JDA - Allocation JDA - Enterprise Planning JDA - Floor & Space Planning JDA - Intactix Knowledge Base JDA - Master Planning JDA - Merchandise Mgmt System JDA - Monitor JDA - Planogram Generator JDA - SCPO JDA - Sequencing JDA - TM and Logistics JDE Financials JDE Manufacturing JDE Order Management JDE Projects (Project Mgmt) JDE SC Planning & Exe-Logistic JDE Supply Mgmt (Procurement) K-System Learning Mindset Lightning Design System Maximo Functional Maximo TSRM Meridium Enterprise APM MS Dynamics Portals Netsuite - GL/AR/AP/JE Netsuite - Business Analytics Netsuite - Case Management Netsuite - E-Commerce Netsuite - Manufacturing Netsuite - Procurement Netsuite - Retail Management Netsuite - SaaS Integration OpenText for SAP Oracle CRM Cloud Oracle Financials Cloud Oracle HCM Cloud Global Core HCM Oracle HCM Cloud Talent Management Oracle Manufacturing Cloud Oracle Order Management Cloud Oracle Procurement Cloud Oracle Project Portfolio Management Cloud Oracle Sales Cloud Oracle Supply Chain Management Cloud PeopleNet - ADB PeopleNet - Payroll PeopleNet - Performance Management PeopleNet - Personnel Administration Peoplenet - PRL PeopleNet - RAM-DL PeopleNet - Recruitment PeopleNet - Trainning Proactiveness Problem Solving Project Management Relationship-Building Requirements Gathering S/4HANA - Planning and Detailed Scheduling S/4HANA EHSM - Environment Management- Emission Management SAFe Sales Cloud Salesforce (Functional) Salesforce Billing Salesforce Classic Salesforce Commerce Cloud Salesforce CPQ Salesforce Einstein Salesforce Experience Cloud Salesforce Field Services Lightning Salesforce Gearset Salesforce Health Cloud Salesforce Heroku Salesforce LWC Salesforce Manufacturing Cloud Salesforce Marketing Cloud Salesforce Pardot Salesforce Privacy Center Salesforce Service Cloud Salesforce SFDX Salesforce Work.com Salesforce Zuora SAP ACM - Agricultural Contract Management SAP AFS - Apparel and Footware SAP Ariba SAP BRIM Functional SAP CAR – Customer Activity Repository SAP CFM - Corporate Finance Mgt SAP Concur SAP Core Banking SAP Core Insurance SAP CRM Customer Relationship Management SAP CS - Customer Service SAP CX - Commerce Cloud SAP CX - Commission (Callidus) SAP CX - CPQ (Callidus) SAP CX - Customer Data Cloud SAP CX - Marketing Cloud SAP CX - Qualtrics SAP CX - Sales Cloud SAP CX - SAP Emarsys Customer Engagement Implementation SAP CX - Service Cloud SAP DMS - Document Management System SAP EAM - Enterprise Asset Management SAP ECC - Controlling (CO) SAP ECC - Financial Accounting (FI) SAP ECC - Plant Maintenance (PM) SAP ECC - Quality Management (QM) SAP ECC - Sales and Distribution (SD) SAP ECC HCM SAP ECC Project Systems (PS) SAP ECC Treasury (TR) SAP EM - Event Management SAP Enable Now SAP Environment Health Safety (EHS) SAP FI-CA Contract Accounting SAP Fieldglass SAP File Lifecycle Management SAP FM - Funds Management SAP for Automotive SAP for Oil & Gas - Downstream SAP for Oil & Gas - Upstream SAP FSCD SAP FSCM SAP GTS - Global Trade Services SAP IBP - Integrated Business Planning SAP IM - Investment Management SAP IS-Retail SAP IS-Utilities (ISU) - Functional SAP Logistic Execution System (LES) SAP LP - Liquidity Planner SAP MII - SAP Manufacturing Integration and Intelligence SAP MM - Material Management SAP PaPM - Profitability and Performance Management SAP PLM - Product Lifecycle Management SAP PRA/JVA SAP Predictive Maintenance and Service SAP Product Footprint Management SAP Public Sector Collection and Disbursement (PSCD) SAP Public Sector Management (PSM) SAP RE - Real Estate Management SAP Responsible Design & Production SAP RPM Resource Portfolio Management SAP S/4HANA - Asset Management SAP S/4HANA - Extended Warehouse Management SAP S/4HANA - Finance SAP S/4HANA - Human Capital Management SAP S/4HANA - Inventory SAP S/4HANA - Maintenance Management SAP S/4HANA - Management Accounting SAP S/4HANA - Manufacturing SAP S/4HANA - Portfolio and Project Management SAP S/4HANA - Product Engineering SAP S/4HANA - Quality Management SAP S/4HANA - Sales SAP S/4HANA - Sourcing and Procurement SAP S/4HANA - Transportation SAP S/4HANA - Warehouse Management SAP S/4HANA Central Finance SAP S/4HANA Cloud - Manufacturing SAP S/4HANA Cloud for Product Compliance SAP S/4HANA Field Service Management (CoreSystems) SAP S/4HANA for Fashion SAP S/4HANA Group Reporting (FIN-CS) SAP S/4HANA Production Operations SAP S/4HANA Service SAP S/4HANA Supply Chain SAP S/4HANA Treasury SAP SCM Advanced Planning and Optimization (APO) SAP SD - Transport Management SAP SRM - Supplier Relationship Management SAP SuccessFactors - Compensation Management SAP SuccessFactors - Dell Boomi SAP SuccessFactors - Employee Central SAP SuccessFactors - Employee Central Payroll SAP SuccessFactors - Learning SAP SuccessFactors - Onboarding SAP SuccessFactors - Performance and Goal Management SAP SuccessFactors - Recruiting SAP SuccessFactors - Reporting SAP SuccessFactors - Succession and Development SAP SuccessFactors - Variable Pay SAP SuccessFactors - Workforce Planning and Analytics SAP Sustainability Control Tower SAP TPM - Trade Promotion Management SAP Track&Trace SAP Treasury and Risk Management SAP TRV - Travel and expense SAP Vehicle Management System SAP VIM - Vendor Invoice Management SAP Vistex SAP Warehouse Management (WM) SAP Work Manager SAP Work Zone for HR SAP Workforce Management and Scheduling (ClickSoftware) SEMRush Stakeholder Management Teamwork T-Innova Veeva CRM Verbal Communication Vlocity CPQ Vlocity Enterprise Product Catalog (EPC) Vlocity Order Management Workday Advanced Compensation Workday Benefits Workday Compensation Workday EM Workday HCM Workday Onboarding Workday Payroll Workday Recruiting Workday Reporting Workday Talent/Performance Written Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion. Show more Show less

Company Description Argus Consulting (India) is a software consulting service firm with a focus on hi-tech technologies, including cloud-based technologies. Role Description We are seeking a highly experienced Salesforce CPQ Business Analyst to join our team and lead the requirements gathering, solution design, and implementation support for our Salesforce CPQ platform. The ideal candidate will have a deep understanding of Salesforce CRM, CPQ processes, and quote-to-cash (QTC) business workflows. You will act as a critical liaison between business stakeholders, Salesforce developers, and cross-functional teams to ensure scalable and efficient CPQ solutions. Key Responsibilities: Collaborate with business stakeholders to gather, document, and analyze CPQ and Quote-to-Cash (QTC) requirements. Translate complex business needs into functional specifications for Salesforce CPQ implementations. Design scalable, user-centric CPQ processes including pricing, product configuration, discounting, and approvals. Drive the configuration, testing, and deployment of Salesforce CPQ solutions in collaboration with the technical team. Facilitate user acceptance testing (UAT) and training for end-users and support teams. Identify opportunities to optimize and automate business processes using Salesforce CPQ and related tools. Provide post-deployment support and enhancements based on feedback and evolving business needs. Support data migration, integration planning, and API coordination with third-party systems. Maintain deep knowledge of Salesforce platform capabilities, release cycles, and CPQ roadmap. Required Skills & Qualifications: 8+ years of experience as a Business Analyst, with at least 3+ years focused on Salesforce CPQ (Apttus or Salesforce native). Proven experience in end-to-end CPQ project implementations (requirement gathering through go-live). Strong knowledge of Salesforce Sales Cloud, CPQ, and QTC lifecycle. Ability to define complex pricing models, product bundles, and quote workflows. Excellent skills in business process modeling, functional documentation, and user story creation. Familiarity with Agile/Scrum methodologies and tools like Jira, Confluence, or Azure DevOps. Strong communication and stakeholder management skills. Experience with integrations involving billing, ERP, and eSignature platforms is a plus. Salesforce certifications preferred: Salesforce Certified CPQ Specialist Salesforce Administrator Salesforce Platform App Builder (optional) Nice to Have: Experience with DocuSign, Conga, Zuora, SAP, or NetSuite integrations. Knowledge of approval matrix setup and automated approval flows. Experience working with offshore development teams. Experience in multi-cloud Salesforce environments (Service Cloud, Experience Cloud). Show more Show less

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role Zuora’s Cloud Engineering teams are responsible for Cloud infrastructures, monitoring performance and uptime, managing internal and external shared services, infrastructure services and more -for Zuora’s customer facing SaaS products and platforms. Our technologists sit across US, Beijing, India, Costa Rica and remotely, using a follow-the-sun model to provide 24x7x365 coverage for critical functions and partner closely with our Engineering, Customer Support, Security, Global Services and Sales teams on a daily basis to keep our customers front and center. We are seeking an experienced AWS Cost Analyst to manage and optimize cloud spending across our Amazon Web Services (AWS) infrastructure. The AWS Cost Analyst will play a key role in providing detailed cost analysis, developing strategies for cost optimization, and ensuring our cloud infrastructure is cost-effective and aligned with business objectives. This individual will work closely with Engineering, Cloud Operations and technical teams to ensure accurate cost tracking, reporting, and recommendations for savings opportunities. This is a hybrid position, so you'll work both remotely and in the office. What you’ll do Cost Management and Analysis: Monitor AWS usage and cost trends, providing regular reports to senior leadership and stakeholders. Analyse AWS billing data to identify opportunities for cost savings, recommending improvements based on usage patterns and best practices. Identify and track key performance indicators (KPIs) for cost efficiency in cloud infrastructure. Investigate and resolve discrepancies in AWS billing or usage. Cost Optimization: Implement cost optimization strategies, including resource right-sizing, reserved instance management, and instance purchasing recommendations. Provide ongoing recommendations for cost-effective resource allocation and identify potential wastage. Track and manage AWS cost allocation tags, ensuring resources are properly categorized for cost tracking. Collaboration with Teams: Work with engineering and cloud operations teams to create and manage AWS budgets and forecasts. Collaborate with technical teams to ensure that cloud resource allocation aligns with organizational goals while adhering to budget constraints. Advise technical teams on best practices for resource provisioning and scaling to avoid over-provisioning or under-utilization. Reporting and Forecasting: Develop and present regular cost reports and forecasts, offering insights into spending patterns and opportunities for cost control. Monitor usage spikes and provide proactive alerts to mitigate unexpected cost increases. Create customized dashboards or reports for different business units to help them manage their AWS costs. Training and Awareness: Train internal teams on AWS cost management best practices and provide guidance on the most efficient use of cloud resources. Stay current with AWS updates, pricing changes, and industry trends related to cloud cost management. Your experience Bachelor's degree in Business, Finance, Information Technology, or a related field (or equivalent experience). Strong knowledge of AWS services, pricing models, and cost management tools (e.g., AWS Cost Explorer, AWS Budgets, AWS Trusted Advisor). Experience with cloud cost optimization, including the use of Reserved Instances, Savings Plans, and instance right-sizing. Understand Zuora’s system and architecture, provide feedback and recommendations on cost-optimized solutions. Strong analytical skills, with the ability to interpret complex data and present it in a clear and actionable manner. Ability to communicate complex cost information to non-technical stakeholders. Strong attention to detail and problem-solving abilities. Experience in cloud financial management or cloud operations is a plus. Nice To Haves AWS Certified Cloud Practitioner or AWS Certified Solutions Architect – Associate. Experience working in a fast-paced, dynamic environment with cross-functional teams. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Show more Show less

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. Overview You will report to the Director of Revenue, rolling up under the Chief Accounting Officer org. As part of LivePerson's Revenue Accounting Team, you'll be at the forefront of revolutionizing accounting practices. We prioritize automation and agility, driving efficiency in revenue reporting through collaborative use of cutting-edge tools and technologies. While Python and advanced analytics are part of our toolkit, our focus extends beyond any single language or platform. Our team embraces a data-first approach and upholds the highest standards of integrity. Working closely with data analysts, we continuously refine processes, leveraging automation to streamline operations and deliver actionable insights. As a member of our dynamic team, you'll immerse yourself in a culture of continual learning and growth, with ample opportunities for cross-training. Join us in reshaping the future of revenue accounting in the tech industry, where your dedication to innovation and efficiency will thrive in an environment of collaboration and progress. The working hours will be 2:00 PM IST - 11:00 PM IST. You Will Support the execution and completion of the global monthly, quarterly and year-end accounting close processes for revenue and preparation of relevant sections of the financial statements in accordance with US GAAP. Review revenue contracts, modifications, and terminations to ensure revenue is recorded, following ASC 606 requirements. Identify, analyze, and apply technical guidance related to software and SaaS revenue recognition, overseeing accounting policies and memos related to revenue. Develop and maintain internal controls to ensure compliance with Sarbanes-Oxley 404. Be a liaison with external auditors relating to the closure of revenue accounting matters and annual audits and quarterly reviews. Evaluate processes, and drive system implementation and enhancements including integrations from Salesforce, Zuora, RevPro, and SAP for process improvements. You Have Degree in accounting, active CPA license preferred, but not expressly required 3-5+ years of progressive accounting experience, Big 4 or other public accounting experience required Experience with ASC 606 Revenue Recognition or IND as 115 revenue from contracts with customers SaaS experience required Advanced Excel skills (formula design, pivot tables, charts) Data collection and modeling, what-if scenarios and experience managing large sets of data Demonstrated experience to be a real 'systems' thinker with excellent process orientation Benefits Health: medical, dental, and vision Time away: vacation and holidays Equal opportunity employer Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. Belonging At LivePerson We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com Show more Show less