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3.0 - 8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role We are looking for a Technical Consultant to join our India team in either our Chennai or Bangalore hubs (with 3 days per week based in the office). The Technical Consultant will work with solution architects and customers to help them get the as per their designed requirement and turn the requirement into technical flows with an optimal solution. As a Technical Consultant (TC), you will draw on your technical, problem solving skills to help customers successfully manage and adopt Zuora products. Your technical experience, attitude and aptitude will play a critical part in your deliverables . As a TC, you will regularly engage with your solution architects , technical architects , including executives of large enterprises and a cross-functional and geographically dispersed team. A successful TC utilizes their technical skills, communication skills and ability to understand requirements to effectively convert business needs into best possible solutions. A Zuora TC works closely with our SA’s, TA’s, SDM’s, Customers and Product Engineers, responsible for delivering the solution agreed and defined by SA’s. For this role you'll be based in either Chennai or Bangalore with 3 days per week in the office. What You’ll Achieve Work directly with Zuora Product Engineers on customer use cases and feedback Understand Zuora product and subscriptions business Understand and Implement data/object models Understand process flows and architecture diagrams. Widen scope while talking to diversified teams across regions Develop and customize on top of OOTB available features and functionalities Provide your customers expertise on their business needs underlying Zuora product, Zuora APIs and integration best practices. Document technical Solutions, checklists and runbooks with the customer for sign-off. Provide guidance and Implement best practices to turn customers requirement into technical solutions Help customers with their UATs and production deployments. Handover the solution to support team to ensure customer gets the continued support after going live Get opportunity to work on workflows, HTML templates, Data Migration, Zuora CPQ, Zuora 360, Salesforce Supports the customer with regularly scheduled calls to answer functional and technical questions. Work with great consultants and gain from their experiences and knowledge What You’ll Need To Be Successful At least 3-8 years of technical experience At least 3-5 years of experience in consulting roles within a professional services organization Bachelor’s of Science in Computer Science or in Business preferred. Code experience such as Java, Java script, Python, Salesforce APEX, SQL, PLSQL or another programming language Object oriented framework experience. Ability to review API documentation and use APIs to implement the solution and troubleshoot API integrations. Ability to understand the requirements clearly and implement them to have smooth customer experience . Understand the Zuora product. Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment. Experience managing tasks on multiple projects simultaneously. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For this role you'll be based in either Chennai or Bangalore with 3 days per week in the office. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Show more Show less
Posted 1 week ago
3.0 - 8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role We are looking for a Technical Consultant to join our India team in either our Chennai or Bangalore hubs (with 3 days per week based in the office). The Technical Consultant will work with solution architects and customers to help them get the as per their designed requirement and turn the requirement into technical flows with an optimal solution. As a Technical Consultant (TC), you will draw on your technical, problem solving skills to help customers successfully manage and adopt Zuora products. Your technical experience, attitude and aptitude will play a critical part in your deliverables . As a TC, you will regularly engage with your solution architects , technical architects , including executives of large enterprises and a cross-functional and geographically dispersed team. A successful TC utilizes their technical skills, communication skills and ability to understand requirements to effectively convert business needs into best possible solutions. A Zuora TC works closely with our SA’s, TA’s, SDM’s, Customers and Product Engineers, responsible for delivering the solution agreed and defined by SA’s. For this role you'll be based in either Chennai or Bangalore with 3 days per week in the office. What You’ll Achieve Work directly with Zuora Product Engineers on customer use cases and feedback Understand Zuora product and subscriptions business Understand and Implement data/object models Understand process flows and architecture diagrams. Widen scope while talking to diversified teams across regions Develop and customize on top of OOTB available features and functionalities Provide your customers expertise on their business needs underlying Zuora product, Zuora APIs and integration best practices. Document technical Solutions, checklists and runbooks with the customer for sign-off. Provide guidance and Implement best practices to turn customers requirement into technical solutions Help customers with their UATs and production deployments. Handover the solution to support team to ensure customer gets the continued support after going live Get opportunity to work on workflows, HTML templates, Data Migration, Zuora CPQ, Zuora 360, Salesforce Supports the customer with regularly scheduled calls to answer functional and technical questions. Work with great consultants and gain from their experiences and knowledge What You’ll Need To Be Successful At least 3-8 years of technical experience At least 3-5 years of experience in consulting roles within a professional services organization Bachelor’s of Science in Computer Science or in Business preferred. Code experience such as Java, Java script, Python, Salesforce APEX, SQL, PLSQL or another programming language Object oriented framework experience. Ability to review API documentation and use APIs to implement the solution and troubleshoot API integrations. Ability to understand the requirements clearly and implement them to have smooth customer experience . Understand the Zuora product. Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment. Experience managing tasks on multiple projects simultaneously. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For this role you'll be based in either Chennai or Bangalore with 3 days per week in the office. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Show more Show less
Posted 1 week ago
6.0 - 9.0 years
0 Lacs
Udaipur, Rajasthan, India
On-site
Location - Udaipur Mode - Work from office We are seeking a highly skilled and experienced Salesforce Developer to join our team. The ideal candidate will have over 6 - 9 years of experience in information technology and services, with a strong background in various Salesforce platforms and technical skills. The Salesforce Developer will be responsible for designing, implementing, and optimizing Salesforce solutions to meet business requirements across multiple industries. Key Responsibilities: Architect and Design: Develop and implement scalable Salesforce solutions, including Sales Cloud, Service Cloud, Community Cloud, Vlocity, B2B Commerce Cloud, Pardot, and Marketing Cloud. Technical Leadership: Lead technical teams in the development and integration of Salesforce applications, ensuring best practices and high-quality standards. Integration: Manage REST and SOAP integrations with third-party systems such as Zuora, PayPal, Service Now, and others. Development: Utilize Apex programming, Visualforce Pages, Aura, and Lightning Web Components (LWC) to build custom solutions. Project Management: Oversee projects from conception to completion, ensuring timely delivery and alignment with business goals. Client Collaboration: Work closely with clients to understand their needs and provide tailored Salesforce solutions. Training and Mentorship: Provide guidance and mentorship to junior developers and team members. Qualifications: Education: B.Tech/M.Tech/MCA/MBA Certifications: Salesforce Certified Associate, Administrator, Platform Developer 1, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Consultant, Application Architect, Integration Architect, Data Architect, Sharing and Visibility Architect. Experience: Proven track record of successful Salesforce implementations in various industries, including auto, media, education, telecom, banking, and marketing. Skills: Strong expertise in Salesforce platforms, Apex programming, Visualforce Pages, HTML, Aura, LWC, REST and SOAP Integration. Show more Show less
Posted 1 week ago
12.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Bough is a decidedly different kind of advisory, assurance, and transformation solutions firm. Working collaboratively with clients in finance, audit, and compliance organizations, we co-create fully integrated and comprehensive solutions that connect people, processes, and technologies to navigate accounting, reporting, and compliance matters. Our services include finance and accounting advisory, revenue assurance, FP&A advisory and support, risk advisory, and process automation and transformation. We are busy and sometimes crazy busy delivering exceptional results to our clients with trust, quality, and humanness. Our name 'Bough' means the main branch of a tree - a name that keeps us grounded in nature and emphasizes our belief that we wish to be the main branch on which our clients and employees lean with trust. For any position we are hiring, we don’t just want you to be an ambitious, analytical, multi-skilled, risk-taking go-getter for Bough. We want you to be more. More for yourself and for anything you undertake. Socially responsible, intuitive, empathetic, trustworthy, thoughtful, imaginative, creative, and curious are some words that resonate with us. Your skills are a qualifier, and we believe that each of us is much more than the skills we bring to our job - the person we are looking for... Role Description: We are seeking an experienced and forward-thinking individual to lead high-impact Financial Planning & Analysis (FP&A) engagements and manage overall finance operations for top-tier clients. This role requires a deep understanding of U.S. GAAP/IFRS, expertise in finance transformation, the ability to deliver customized solutions, and a strong command of technology tools that enhance efficiency, client experience, and insight generation. This is a strategic role focused on driving business performance through financial insights and strategic analysis—enhancing data integrity, ensuring consistency in reporting, and enabling better business decisions through clean, actionable data. Key Responsibilities: Lead and manage end-to-end revenue forecasting, budgeting, and variance analysis processes; provide actionable recommendations Act as the client executive and senior point of contact for relationship management, ensuring service quality and client satisfaction Prepare and deliver management reports, dashboards, and presentations for leadership and board meetings Support M&A analysis, capital investment evaluation, and ROI modeling for clients Identify opportunities to streamline FP&A processes and drive operational improvements through automation and enhanced tooling Leverage modern tools (e.g., data analytics, financial modeling software, automation platforms, cloud-based reporting solutions) to deliver tailored insights and optimize client processes Partner with cross-functional teams to deliver insightful analysis on performance metrics and reporting frameworks Drive strategic alignment between finance operations and broader company goals Deliver and maintain financial models to support strategic initiatives and scenario analysis Lead initiatives to ensure financial and operational data accuracy, consistency, and completeness across systems (CRM, ERP, BI tools) Enhance reporting cadence and deliverables through smart dashboards and self-service data models Support clients with systems implementation, data structuring, and reporting best practices across tools such as Salesforce, SAP, Zuora, NetSuite, Workday, and BI platforms Drive data cleansing activities to eliminate duplicates, fill data gaps, and standardize entries across platforms Define and implement robust data governance practices, including data standards, validation rules, and ownership models Analyze and interpret KPIs related to revenue data governance—such as DSO review, ARR/MRR review, revenue recognition cycle, unbilled orders review, and manual revenue corrections—to provide actionable insights Contribute to business development through client relationship building, proposal development, and participation in industry discussions and thought leadership Supervise and mentor a team of professionals; promote a culture of innovation and continuous learning Mentor junior team members and contribute to building FP&A best practices within the organization Support recruitment efforts to hire and retain top finance talent Basic Qualifications: CPA, CA, ACCA, MBA, CMA, or a Master’s in Finance and Accounting (preferred) 6–12 years of progressive experience in finance operations, accounting advisory, public accounting (preferably with Big 4 firms), or technical controllership Deep knowledge of U.S. GAAP and SEC reporting standards Proven ability to identify and implement tech-enabled solutions that improve reporting, compliance, and decision-making Strong experience with tools such as Excel (advanced), Power BI, Alteryx, Tableau, BlackLine, Workiva, or similar platforms Working knowledge and hands-on experience with ERP tools like SAP, NetSuite, Adaptive Insights, Anaplan, Oracle Cloud ERP, Sage 300, Zoho, or similar platforms Demonstrated experience in data governance, data cleansing, and working with large datasets Preferred Skills: Excellent analytical and problem-solving ability. Strong written and verbal communication; able to explain technical concepts clearly. High energy, enthusiasm, and a commitment to exceeding client expectations. Entrepreneurial mindset with eagerness to learn and grow. Ability to work both independently and in a collaborative team setting. Show more Show less
Posted 1 week ago
10.0 - 16.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
We are looking for an experienced Lead Business Analyst - Salesforce to join our driven team. The ideal candidate will have a strong background in Salesforce, exceptional problem-solving abilities, and the capability to manage complex business requirements across diverse departments. This role requires excellent communication skills, technical knowledge, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities Approach gathering requirements from stakeholders in Sales, Marketing, and Operations with a structured and inclusive methodology Manage conflicting requirements from different stakeholders, ensuring effective communication and conflict resolution Utilize proactive communication, prioritization skills, and collaborative tools to align stakeholders and finalize requirements Ensure proposed technical solutions align with business goals and are feasible within the current architecture Demonstrate experience with integrating Salesforce with other platforms like Billing and Marketing platforms Understand technical constraints and align solutions with business needs Work closely with architects and technical teams to document requirements through solutions, ensuring effective collaboration Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner Use visual aids, analogies, and feedback sessions to simplify technical jargon Handle situations where projects do not go as planned, demonstrating resilience and adaptability Prioritize tasks effectively when faced with multiple competing deadlines in conjunction with Product Managers and Delivery Leads Analyze and approach tasks such as automating the lead-to-cash processes in Salesforce from requirements gathering to implementation Propose viable solutions and understand the technical implementation process Requirements 10-16 years of experience in Business Analysis Proven experience in managing complex Salesforce projects Technical knowledge of Salesforce and experience with integrations (e.g., Zuora, Eloqua) Familiarity with project management tools (e.g., ADO, Lucid) and Scrum methodologies Outstanding analytical thinking abilities Strong time management skills and the ability to adapt to changing circumstances Robust problem-solving skills and the ability to clearly define and communicate roles and contributions Excellent communication skills, with the ability to manage stakeholder expectations and resolve conflicts Ability to simplify complex technical concepts for non-technical stakeholders Cultural fit with the team and company values Show more Show less
Posted 1 week ago
10.0 - 16.0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
We are looking for an experienced Lead Business Analyst - Salesforce to join our driven team. The ideal candidate will have a strong background in Salesforce, exceptional problem-solving abilities, and the capability to manage complex business requirements across diverse departments. This role requires excellent communication skills, technical knowledge, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities Approach gathering requirements from stakeholders in Sales, Marketing, and Operations with a structured and inclusive methodology Manage conflicting requirements from different stakeholders, ensuring effective communication and conflict resolution Utilize proactive communication, prioritization skills, and collaborative tools to align stakeholders and finalize requirements Ensure proposed technical solutions align with business goals and are feasible within the current architecture Demonstrate experience with integrating Salesforce with other platforms like Billing and Marketing platforms Understand technical constraints and align solutions with business needs Work closely with architects and technical teams to document requirements through solutions, ensuring effective collaboration Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner Use visual aids, analogies, and feedback sessions to simplify technical jargon Handle situations where projects do not go as planned, demonstrating resilience and adaptability Prioritize tasks effectively when faced with multiple competing deadlines in conjunction with Product Managers and Delivery Leads Analyze and approach tasks such as automating the lead-to-cash processes in Salesforce from requirements gathering to implementation Propose viable solutions and understand the technical implementation process Requirements 10-16 years of experience in Business Analysis Proven experience in managing complex Salesforce projects Technical knowledge of Salesforce and experience with integrations (e.g., Zuora, Eloqua) Familiarity with project management tools (e.g., ADO, Lucid) and Scrum methodologies Outstanding analytical thinking abilities Strong time management skills and the ability to adapt to changing circumstances Robust problem-solving skills and the ability to clearly define and communicate roles and contributions Excellent communication skills, with the ability to manage stakeholder expectations and resolve conflicts Ability to simplify complex technical concepts for non-technical stakeholders Cultural fit with the team and company values Show more Show less
Posted 1 week ago
10.0 - 16.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
We are looking for an experienced Lead Business Analyst - Salesforce to join our driven team. The ideal candidate will have a strong background in Salesforce, exceptional problem-solving abilities, and the capability to manage complex business requirements across diverse departments. This role requires excellent communication skills, technical knowledge, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities Approach gathering requirements from stakeholders in Sales, Marketing, and Operations with a structured and inclusive methodology Manage conflicting requirements from different stakeholders, ensuring effective communication and conflict resolution Utilize proactive communication, prioritization skills, and collaborative tools to align stakeholders and finalize requirements Ensure proposed technical solutions align with business goals and are feasible within the current architecture Demonstrate experience with integrating Salesforce with other platforms like Billing and Marketing platforms Understand technical constraints and align solutions with business needs Work closely with architects and technical teams to document requirements through solutions, ensuring effective collaboration Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner Use visual aids, analogies, and feedback sessions to simplify technical jargon Handle situations where projects do not go as planned, demonstrating resilience and adaptability Prioritize tasks effectively when faced with multiple competing deadlines in conjunction with Product Managers and Delivery Leads Analyze and approach tasks such as automating the lead-to-cash processes in Salesforce from requirements gathering to implementation Propose viable solutions and understand the technical implementation process Requirements 10-16 years of experience in Business Analysis Proven experience in managing complex Salesforce projects Technical knowledge of Salesforce and experience with integrations (e.g., Zuora, Eloqua) Familiarity with project management tools (e.g., ADO, Lucid) and Scrum methodologies Outstanding analytical thinking abilities Strong time management skills and the ability to adapt to changing circumstances Robust problem-solving skills and the ability to clearly define and communicate roles and contributions Excellent communication skills, with the ability to manage stakeholder expectations and resolve conflicts Ability to simplify complex technical concepts for non-technical stakeholders Cultural fit with the team and company values Show more Show less
Posted 1 week ago
10.0 - 16.0 years
0 Lacs
Pune, Maharashtra, India
On-site
We are looking for an experienced Lead Business Analyst - Salesforce to join our driven team. The ideal candidate will have a strong background in Salesforce, exceptional problem-solving abilities, and the capability to manage complex business requirements across diverse departments. This role requires excellent communication skills, technical knowledge, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities Approach gathering requirements from stakeholders in Sales, Marketing, and Operations with a structured and inclusive methodology Manage conflicting requirements from different stakeholders, ensuring effective communication and conflict resolution Utilize proactive communication, prioritization skills, and collaborative tools to align stakeholders and finalize requirements Ensure proposed technical solutions align with business goals and are feasible within the current architecture Demonstrate experience with integrating Salesforce with other platforms like Billing and Marketing platforms Understand technical constraints and align solutions with business needs Work closely with architects and technical teams to document requirements through solutions, ensuring effective collaboration Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner Use visual aids, analogies, and feedback sessions to simplify technical jargon Handle situations where projects do not go as planned, demonstrating resilience and adaptability Prioritize tasks effectively when faced with multiple competing deadlines in conjunction with Product Managers and Delivery Leads Analyze and approach tasks such as automating the lead-to-cash processes in Salesforce from requirements gathering to implementation Propose viable solutions and understand the technical implementation process Requirements 10-16 years of experience in Business Analysis Proven experience in managing complex Salesforce projects Technical knowledge of Salesforce and experience with integrations (e.g., Zuora, Eloqua) Familiarity with project management tools (e.g., ADO, Lucid) and Scrum methodologies Outstanding analytical thinking abilities Strong time management skills and the ability to adapt to changing circumstances Robust problem-solving skills and the ability to clearly define and communicate roles and contributions Excellent communication skills, with the ability to manage stakeholder expectations and resolve conflicts Ability to simplify complex technical concepts for non-technical stakeholders Cultural fit with the team and company values Show more Show less
Posted 1 week ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role The Global Customer Support team fulfills a super important role for Zuora. It is often the main point of contact for a customer and a key advocate of the customer experience. Our team includes more than 100 ZEOs across different locations worldwide, who are strategically structured around our functional teams and customer support levels that increase in complexity and the skills and experience needed to handle them. YOUR MISSION: We’re seeking a Technical Support Engineer to join our growing Global Support team. The ideal candidate is a skilled professional with a strong technical background, capable of providing enterprise-level support, troubleshooting complex software applications, and communicating effectively. Does that sound like you? If so, we’d love to hear from you! This is a location specific position that requires you to come into the office regularly to be most effective. What you’ll do Collaborate closely with engineering and product management teams to advocate for customers and enhance product functionality. Provide support to Zuora customers through tickets and Zoom. Address customer inquiries, document bugs, and troubleshoot, resolve, or escalate issues. Take ownership of customer issues, managing them from initiation to resolution. Develop expertise in a specific product domain from a technical and business perspective. Engage actively in the Zuora Community by understanding customer pain points, responding to inquiries, and sharing solution articles in your area of expertise. Manage urgent escalations, ensuring proper prioritization based on severity and customer impact. Deliver Level 2 support for the Zuora Billing product. Act as the subject matter expert for Billing, guiding team members. Expand knowledge across additional Zuora products. Work in shifts & participate in a 24/7 global support rotation, including on-call duties during weekends. Your experience A degree in Computer Science & Engineering or a related field. Significant technical experience will also be considered. Minimum of 5 years in Application/ Technical support. Experience with billing or financial enterprise applications. Worked in rotational shifts (24/7). Experience with technologies used in SaaS applications: MS Word programming logic, XML, REST API, SOAP API, SQL, Kibana, web services, HTML, Java, or JavaScript. Excellent spoken and written English with the ability to adapt communication to different technical levels and explain complex concepts clearly. Ability to work effectively with a global team and build strong cross-functional relationships. A positive attitude with the ability to remain calm under pressure and overcome challenges. Strong desire to learn and adapt to new skills, technologies, and processes—you’ll be learning something new every day! Nice To Haves Basic understanding of how SaaS integrations work Experience in using the Zuora Billing Tools: Zendesk, Slack, Kibana, DB Query, Postman. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, variable bonus and performance reward opportunities, company equity and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Show more Show less
Posted 1 week ago
10.0 - 16.0 years
0 Lacs
Gurugram, Haryana, India
On-site
We are looking for an experienced Lead Business Analyst - Salesforce to join our driven team. The ideal candidate will have a strong background in Salesforce, exceptional problem-solving abilities, and the capability to manage complex business requirements across diverse departments. This role requires excellent communication skills, technical knowledge, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities Approach gathering requirements from stakeholders in Sales, Marketing, and Operations with a structured and inclusive methodology Manage conflicting requirements from different stakeholders, ensuring effective communication and conflict resolution Utilize proactive communication, prioritization skills, and collaborative tools to align stakeholders and finalize requirements Ensure proposed technical solutions align with business goals and are feasible within the current architecture Demonstrate experience with integrating Salesforce with other platforms like Billing and Marketing platforms Understand technical constraints and align solutions with business needs Work closely with architects and technical teams to document requirements through solutions, ensuring effective collaboration Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner Use visual aids, analogies, and feedback sessions to simplify technical jargon Handle situations where projects do not go as planned, demonstrating resilience and adaptability Prioritize tasks effectively when faced with multiple competing deadlines in conjunction with Product Managers and Delivery Leads Analyze and approach tasks such as automating the lead-to-cash processes in Salesforce from requirements gathering to implementation Propose viable solutions and understand the technical implementation process Requirements 10-16 years of experience in Business Analysis Proven experience in managing complex Salesforce projects Technical knowledge of Salesforce and experience with integrations (e.g., Zuora, Eloqua) Familiarity with project management tools (e.g., ADO, Lucid) and Scrum methodologies Outstanding analytical thinking abilities Strong time management skills and the ability to adapt to changing circumstances Robust problem-solving skills and the ability to clearly define and communicate roles and contributions Excellent communication skills, with the ability to manage stakeholder expectations and resolve conflicts Ability to simplify complex technical concepts for non-technical stakeholders Cultural fit with the team and company values Show more Show less
Posted 1 week ago
8.0 - 13.0 years
14 - 22 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Technical Leadership: Lead the design and implementation of Salesforce solutions, providing technical expertise and guidance to the development team. Custom Development: Develop and implement custom solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies to meet business requirements. Platform Configuration: Configure and customize Salesforce platform features including custom objects, fields, workflows, process builder, validation rules, and approval processes. Integration: Design and implement integrations between Salesforce and other systems using REST/SOAP APIs, middleware, and third-party tools. Governance and Best Practices: Establish and enforce Salesforce development best practices, coding standards, and governance processes to ensure high-quality solutions and maintainable codebase. Collaboration: Collaborate with cross-functional teams including business stakeholders, architects, project managers, and other developers to deliver successful Salesforce projects. Documentation: Create and maintain technical documentation including design documents, technical specifications, and release notes. Training and Mentoring: Provide guidance, training, and mentoring to junior developers and team members to foster skill development and knowledge sharing. Continuous Improvement: Stay updated with the latest Salesforce technologies, trends, and best practices, and proactively identify opportunities for process improvements and optimization
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. Overview We are seeking a highly motivated and experienced Senior Collections Analyst to oversee a global portfolio of accounts and drive best-in-class collections and credit practices. The ideal candidate will have a strong background in collections, credit review and approvals, customer portals (Coupa, Ariba), and ERP systems such as Zuora, Salesforce, and NetSuite. This role requires a proactive, analytical professional with excellent communication skills, global client experience, and the ability to collaborate effectively across departments. In This Role You Will Need To Efficiently Interact with Global clients to collect balances on invoices. In depth knowledge of customer account aging analysis, credit and debit clearance, adherence to collection protocols needed. Maintain the account status as “standard” and resolve all disputes. Timely collect cash of customer accounts, assess credit worthiness, minimize bad debts and ensure contract compliance and/or recommend legal action. Manage the entire portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval recommendations on new accounts. Have good Understanding of Order documents/Purchase Order/ Quote and credit hold policy. Work with cross functions – Sales, Sales ops, tax, cash apps, legal, billing, OM. Identify the right Point of Contact to secure payments. Knowledge of escalation methodology, maintaining healthy business relationships with customers. Prepare reports and perform due diligence before performing any collection actions Team player who is dedicated to quality with continuous improvement target driven objectives. Knowledge of dunning procedures and collection tools and techniques. To be a competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment. Knowledge of SOX audits, collections reports, participation in projects and process improvements. Key Responsibilities Manage a global portfolio of customer accounts, ensuring timely collection of outstanding receivables. Adhere to and enforce established collections processes and procedures while proactively improving strategies and outcomes. Conduct credit reviews. Utilize and maintain data in systems including Zuora, Salesforce, and NetSuite for collections tracking, reporting, and analysis. Navigate and resolve collection issues through customer portals such as Coupa, Ariba, SAP, and Taulia. Have experience of uploading invoices into customer portals. Maintain accurate and up-to-date records of collection efforts, account statuses, and customer communications. Collaborate cross-functionally with Sales, Customer Success, Finance, and external points of contact to resolve disputes, billing issues, and promote timely payments. Provide detailed portfolio reporting and insights using Google Workspace, Microsoft Office, and internal databases. Act as a team player, supporting colleagues and contributing to a positive, collaborative work environment. Proactively identify risks and implement solutions to reduce DSO and bad debt exposure. Maintain a strong customer-focused approach while driving results and meeting collection KPIs. Your Qualifications Are Commerce / Management graduate or equivalent with 6 plus years of experience in same role or in Accounting/Finance Excellent verbal and written communication skills, with a professional and diplomatic approach to client interactions. (written and oral) Knowledge of billing procedures and collection techniques Strong analytical, organizational, and problem-solving skills; ability to work independently and make data-driven decisions Team-oriented, proactive, and able to take initiative to drive continuous process improvements Proficiency in Google Workspace (Sheets, Docs, Gmail) and Microsoft Office Suite (Excel, Word, Outlook). Experience in global account management and navigating international invoice and payment requirements SAP Knowledge. Systems – Zuora, SFDC, CRM, NetSuite Strong working knowledge of customer portals – Coupa, Ariba Preferred Qualifications Experience with SaaS billing models or subscription-based revenue environments. Background working in high-growth, fast-paced organizations with a global footprint Knowledge of cash application, billing, or order-to-cash processes is a plus. Benefits Health: Medical, Dental and Vision Time away: vacation and holidays Development: Generous tuition reimbursement and access to internal professional development resources. Equal opportunity employer Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. Belonging At LivePerson We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com Show more Show less
Posted 1 week ago
0 years
0 Lacs
Delhi, India
On-site
Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! At BMC Software, we help businesses run faster and smarter. As an Associate Renewal Sales Representative, you will play a key role in maintaining strong customer relationships by ensuring timely contract renewals and exploring new value opportunities for our clients. This is a great opportunity to grow your sales career within a collaborative, global environment where customer success is central. Here is how, through this exciting role, YOU will contribute to BMC Software's and your own success: Manage assigned renewal accounts, prepare and deliver accurate maintenance renewal quotes 90–120 days prior to expiration. Collaborate closely with Field Sales, Partners, and internal teams to retain customers, identify upsell opportunities, and win back previous clients. Accurately track and report all sales and renewal activities using Salesforce.com and maintain data quality (SFDC hygiene). Prepare order packets for processing and invoicing, ensuring compliance with contract terms and BMC policies. Analyze renewal trends, contract outcomes, and customer feedback to improve retention strategies. Develop strong relationships across key internal functions to support complex contract discussions and execution. To ensure you’re set up for success, you will bring the following skillset & experience: You have excellent organizational skills and a proactive approach to managing responsibilities with minimal supervision. You thrive in both independent and team environments, with a strong service mindset toward internal and external customers. You are adept at interpreting renewal contracts and conducting pricing analysis, with a strong desire to learn and grow. You are familiar with Microsoft Office, Excel, Salesforce.com, Oracle, and Zuora—or are eager to develop those skills. You are comfortable working under pressure, managing multiple tasks, and supporting teams across global time zones (EMEA, APJ, NA). Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. < Back to search results BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Show more Show less
Posted 1 week ago
4.0 - 8.0 years
13 - 23 Lacs
Kolkata, Hyderabad, Bengaluru
Hybrid
We have an opportunity of Salesforce Revenue Zuora for PWC SDC Salesforce Revenue Zuora Consultant Experience Required: 4-8 Years Notice Period: Immediate to 60 Days Locations: Bangalore, Kolkata, Hyderabad, Chennai. Pune Educational Qualifications: BE / B Tech / MCA/ M.Sc / M.E / M.Tech Overall Experience 8+ years IT experience Mandatory Skills - Accounting Standards Implementation: 4+ years of experience with ASC 606 and IFRS 15, utilizing revenue management tools such as Zuora Revenue, RevStream, RightRev, and Oracle RMCS. Salesforce Expertise: Knowledge of the upstream business process. Data Integration: Experience integrating data from ERP systems to revenue management tools and from revenue management tools to GL. Consulting Background: A strong background in consulting, with a track record of delivering successful projects for global clients. Preferred Certification: Zuora Revenue/Billing , Oracle RMCS certification is preferable. Responsibilities - Specific responsibilities include but are not limited to Revenue Cloud Management: Ensure the successful delivery of projects within the Revenue Cloud, maintaining high standards and meeting set objectives. Leadership by Example: Demonstrate excellence in project delivery, setting a benchmark for the team. Team Guidance: Provide clear guidance on project deliverables and execute tasks according to the project plan. Quality Assurance: Ensure all deliverables meet PwC standards and adhere to industry best practices. Project Management: Oversee project management activities across all team-involved projects. Hands-On Delivery: Actively engage in delivering Salesforce suite products, including CPQ, Billing, and RightRev/Zuora Revenue. Interested Talent kindly share the profile on dhamma.b.bhawsagar@pwc.com
Posted 1 week ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! This role will be the primary internal system admin and support contact for Zuora Billing and will bring a solid understanding of Zuora applications, as well as experience with integrating Zuora applications with other systems. You will collaborate with Product managers, Zuora internal technical resources, and Zuora support to drive optimal solutions, and best practices. This role is fully on-site in our Hyderabad, India office. What You'll Do Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing Provide front-line support with regard to all aspects of business-facing applications and troubleshooting to diagnose, isolate, and resolve issues Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team Serve as internal SME and provide guidance on best practices, using domain knowledge and prior experience Drive optimal solutions and demonstrate proactive initiative by identifying potential areas of improvement and proposing projects aimed at optimizing business operations Maintain proper system access for user roles ensuring compliance with the segregation of duties Responsible for the change management and release process of Zuora Billing, Maintain up-to-date knowledge of system functionality, customization, and integration What You Have 2+ years of experience with Zuora Billing administration and configuration, including 3rd party integrations in complex environments Experience supporting Zuora Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes Experience working in Zuora Billing administration: User access, HTML/PDF templates, Custom fields, Notifications/email templates, data interface integrations, Workflows and Reports Knowledge of the full billing cycle, including Invoicing, Invoice Templates, Payment, and Payment Gateway configuration. Revenue Recognition, Financial Reporting, and integration into the ERP system Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization Experience working in Zuora sandbox, including deployment across multiple environments Ability to work independently with minimal guidance as well as collaboratively with cross-functional teams Bonus Points Experience with Netsuite ERP Zuora Billing Certification Experience with Zuora Revenue a plus Experience working in Zuora APIs Experience working with Avalara or similar tax engines Perks And Benefits At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. Benefits We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health & Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form. Show more Show less
Posted 1 week ago
2.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located in our amazing Pleasanton office! We promote Workday’s core values, with ‘Employees’ being our first! This is why we offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone. We are looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun. About The Role The Workday Customer Support Team is passionate about Customer service, innovation and excellence. They are trusted advisers who investigate, diagnose and deliver time sensitive, business-critical solutions to our customers. Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes. The goal of our Integrations Support team is to ensure Workday delivers an excellent user experience. You’ll be part of a group of experts that support one another and foster a learning environment. Every member of the team understands that open collaboration and cross-functional teamwork are vital to being successful in supporting our customers. Someone on the team once described our mission as “solving a beautiful puzzle” and we take pride in doing so. This is not just a role answering questions – we’re experts in digging in and coming up with solutions to a variety of time sensitive, business- critical issues. Being an Integrations Support Analyst is about passion, innovation and excellence in a fast-paced and dynamic organization. The issues we face are usually pivotal to the customer, so your work can have a significant impact on our customer satisfaction, which is one of our core values. The customers who rely on us are distributed all over the world, so our Support Analysts participate in a shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes. Shift hours are from 8 AM to 5 PM or 11 AM to 8 PM IST. Flexibility is essential, as you will be required to work on weekends or public holidays when necessary. Additionally, be prepared to accommodate shifts outside these hours should the need arise or if there are future adjustments. About You Basic Qualifications: 2+ years of customer support engineering experience, providing technical support for software and environment issues for enterprise software applications: SaaS, Oracle, SAP, Netsuite, Zuora, Infor, Taleo, onsite ERP, Peoplesoft, Kronos, and/or Cornerstone. 2+ years of experience supporting or implementing integration solutions or related SaaS /ERP enterprise products. Technical Expertise: Proven hands-on experience in creating Core Connector Worker integrations and Outbound Studio integrations with APIs (web services) and/or have hand-on with similar toolset i.e. MuleSoft Anypoint Platform, Boomi, Zapier. Proficiency in using tools like Postman and SOAP UI for API web service testing and troubleshooting. Strong understanding of AWS or GCP, with cloud certifications or hands-on experience in these environments. Expertise in analyzing and troubleshooting flowcharts and design documents related to end-to-end development of integrations. Additional Skills: Familiarity with integration tools and technologies, ensuring seamless data exchange and workflow automation. Ability to diagnose and resolve complex technical issues involving integrations, APIs, and system configurations. Strong analytical skills to interpret integration logic and identify potential optimizations or improvements. Other Qualifications Strong planning, scheduling, and organization skills. Excellent verbal and written communication skills. Ability to absorb new technologies and features quickly. Excellent analytical, problem solving, and multi-tasking skills Ability to work in a fast paced, dynamic, and fun team environment A team player attitude, who will work across the organization and company to continue improving the way we serve our customers. Ability to deal with the stress related to escalation impact and resolution timeframes and conflicting/competing priorities Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less
Posted 1 week ago
8.0 - 13.0 years
8 - 18 Lacs
Noida, Pune, Bengaluru
Work from Office
Technical Leadership: Lead the design and implementation of Salesforce solutions, providing technical expertise and guidance to the development team. Custom Development: Develop and implement custom solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies to meet business requirements. Platform Configuration: Configure and customize Salesforce platform features including custom objects, fields, workflows, process builder, validation rules, and approval processes. Integration: Design and implement integrations between Salesforce and other systems using REST/SOAP APIs, middleware, and third-party tools. Governance and Best Practices: Establish and enforce Salesforce development best practices, coding standards, and governance processes to ensure high-quality solutions and maintainable codebase. Collaboration: Collaborate with cross-functional teams including business stakeholders, architects, project managers, and other developers to deliver successful Salesforce projects. Documentation: Create and maintain technical documentation including design documents, technical specifications, and release notes. Training and Mentoring: Provide guidance, training, and mentoring to junior developers and team members to foster skill development and knowledge sharing. Continuous Improvement: Stay updated with the latest Salesforce technologies, trends, and best practices, and proactively identify opportunities for process improvements and optimization
Posted 1 week ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Bready* to make a change? Toast is looking for a highly motivated and passionate Senior Revenue Accountant to join its revenue accounting team. This position will be based in Chennai, India. The Senior Revenue Accountant will report to the Revenue Accounting Manager and will handle posting journal entries, preparing account reconciliations, and performing book close activities and related ad hoc requests as needed by the accounting team. We are looking for candidates with an accounting or finance degree and experience working for a publicly traded company Work Location: Chennai Work Mode: Hybrid (2-3 days in office) About this roll* (Responsibilities) Support the global revenue accounting team by assisting with daily activities and month-end tasks, which include preparing journal entries, balance sheet reconciliations, supporting schedules, and flux analysis Compile monthly and quarterly financial reports within NetSuite, Salesforce, and Zuora RevPro and provide accounting support to the organization for special projects, reporting, and analysis Collaborate cross-functionally with internal teams to ensure data integrity Support, adhere to, and maintain SOX control policies and procedures. Prepare supporting schedules and documentation for internal and external auditors Identify and drive opportunities for process improvements and efficiencies. Support in the implementation of new systems and processes as applicable. Do you have the right ingredients*? (Requirements) 5+ years of accounting experience (with at least 2+ years in revenue accounting), financial reporting experience a plus Bachelor’s degree in Accounting or Finance Demonstrated ability to manage competing priorities and quick adaptability in a fast-paced environment High degree of accuracy, attention to detail, and confidentiality Team player with excellent verbal and written communication skills Advanced knowledge of Microsoft Excel and Google Sheets Knowledge of revenue accounting standard ASC 606 Experience with cloud-based ERP/financial systems Strong problem-solving skills and work ethic Flexible to work in different shifts Special Sauce* (Nonessential Skills/Nice to Haves) Experience with NetSuite, Salesforce, and RevPro is highly desirable Experience with accounting/financial reporting at a fast-growing tech Company Knowledge of Power BI, SQL, Macros, and Power Query CA or CPA or equivalent (with at least 3 years experience) preferred Bread puns encouraged but not required Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Show more Show less
Posted 1 week ago
4.0 years
0 Lacs
India
On-site
About Us Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview As a Mid-Market Customer Success Manager at Goldcast, you will be a key driver of customer satisfaction and success, working closely with a diverse set of mid-market customers. Your focus will be to guide customers through the full lifecycle, ensuring they maximize the value they derive from Goldcast’s event technology. You’ll work to expand product adoption, drive customer retention, and ensure that the customer’s event strategy aligns with their business goals. You will be the voice of the customer within Goldcast, and the go-to partner for customers looking to scale their event programs. What You’ll Do Own Customer Success: Manage a portfolio of mid-market customer accounts, proactively guiding customers through onboarding, product adoption, and ongoing support to ensure they maximize the platform’s value. Drive Engagement & Growth: Assist customers in optimizing their event strategies by providing tailored recommendations for driving attendee engagement, lead generation, and ROI. Identify upsell and cross-sell opportunities, contributing to expansion within existing accounts. Independently Execute Meaningful Customer Touchpoints: you will run meaningful engagements such as executive business reviews, strategic conversations, and product-driven analyses of customer adoption and usage. You should feel confident, excited and prepared to run these meetings independently, with executive presence and in a confident demeanor. Cross-Functional Collaboration: Work alongside Sales, Marketing, and Product teams to ensure a seamless customer experience. Provide feedback to product teams to help inform feature development and continuous improvement of the Goldcast platform. Customer Advocacy: Build strong relationships with key decision-makers and end-users to understand their event goals and advocate for their needs within the organization. Problem Solving & Issue Resolution: Act swiftly and strategically to resolve customer challenges, ensuring their success on the platform while working collaboratively with internal teams to de-escalate complex situations. Post-Implementation Enablement: Lead customer product adoption, including educational sessions, training, and best practice sharing, to empower customers to get the most out of Goldcast’s features. Monitor Account Health: Track key health indicators (adoption, usage, engagement) and work proactively with customers to prevent churn and ensure ongoing value realization. Forecasting & Reporting: Provide regular reports and forecasts regarding customer health, expansion opportunities, and potential risks within your portfolio. Collaborate with leadership to track progress against account goals. Team Collaboration & Knowledge Sharing: Share best practices with the Customer Success team and contribute to the continuous development of Goldcast’s customer success strategy. Who You Are Experience in Customer Success/Account Management: 4+ years of experience in a customer-facing role, ideally within SaaS or event technology industries. Experience managing a mid-market portfolio with a focus on customer retention and growth. Proven Track Record in Account Growth: Experience driving expansion within customer accounts, with measurable results (e.g., increasing adoption, adding new product lines, etc.). You will work in partnership with an Account Manager to funnel qualified leads, activate renewal process (led by AM) and create strategic growth plans for accounts. Customer-Focused Mindset: A strong advocate for customers with the ability to understand their business needs and align solutions with their event objectives. Strong Communication Skills: Excellent interpersonal and communication skills, able to build relationships with both technical and non-technical stakeholders. You can engage with decision-makers while ensuring clear communication with end-users. Problem-Solving and Solution-Oriented: Ability to think critically and resolve challenges in real-time, balancing customer needs with company capabilities. Experience with Event Technology or SaaS Platforms: Familiarity with digital event platforms, virtual and hybrid events, or similar SaaS tools, including understanding attendee engagement, content creation, lead generation, and ROI measurement. Growth-Oriented: Proven ability to identify upsell opportunities and take a proactive approach to drive customer success and account growth. Self-Motivated and Independent: Capable of taking full ownership of your portfolio, with a demonstrated ability to work autonomously and manage multiple accounts simultaneously. Cross-Functional Teamwork: Strong ability to collaborate with Sales, Marketing, and Product teams to ensure alignment and a seamless experience for the customer. Tech-Savvy & Agile Learner: Comfortable learning new technologies, staying updated on product features, and understanding evolving event trends to better serve customers. Key Competencies Customer Relationship Management: Ability to build strong, lasting relationships with mid-market customers, fostering trust and advocacy. Strategic Account Management: Skilled in identifying customer goals, aligning strategies, and driving adoption to ensure long-term success. Proactive Problem-Solving: Able to anticipate challenges, address concerns swiftly, and offer innovative solutions to enhance customer experience. Data-Driven Decision-Making: Ability to analyze customer engagement metrics, identify trends, and drive data-backed recommendations for success. Effective Communication: Strong verbal and written communication skills to engage with both executive stakeholders and end users, ensuring clarity and alignment. Negotiation & Influence: Comfortable with discussing value, upselling opportunities, and renewal negotiations in collaboration with the Account Management team. Technical Aptitude: Quick learner with the ability to grasp and explain complex event technology concepts to non-technical users. Project & Time Management: Ability to prioritize multiple accounts, manage customer needs efficiently, and meet deadlines in a fast-paced environment. Collaboration & Cross-Functional Coordination: Skilled at working closely with Sales, Product, and Marketing teams to ensure a seamless customer experience. Empathy & Customer-Centric Mindset: Passionate about understanding customer needs an Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. The salary range for this role is INR INR 15,00,000 to INR 25,00,000 plus bonus, with flexibility based on the candidate's qualifications and experience. Additionally, we provide a comprehensive benefits package. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less
Posted 2 weeks ago
4.0 - 6.0 years
4 - 7 Lacs
Gurugram
Work from Office
Role: Billing Analyst/Specialist Exp- 4-6 years Location- Gurugram Collaborate with Finance, Deal Desk, Sales, IT and our customers to ensure accurate and timely invoicing Manage incoming billing inquiries and collectability concerns - triage accordingly to Collections and Sales teams Help customers understand their bills, which vary with usage and plan type Communicate with customers via phone or email regarding billing questions and outstanding invoices Collaborate with Sales and other departments to resolve billing issues Ensure month end orders are invoiced timely to record in the correct period Assist with financial audits and other ad-hoc accounting projects as needed Assist with month-end, quarter-end, and year-end closing duties Partner with cross functional teams including Revenue Accounting teams, Finance, Tax, IT, Legal, GL Accounting. Support and ensure implementation of financial controls and system improvements Be a team player and be willing to take on ad-hoc requests Must have experience of working with Zuora. Required Skills: Minimum of 4 years experience with Billing processes Worked in billing process of SaaS product companies Excellent written and verbal skills Able to multitask and prioritize multiple projects Bonus points If you have experience with consumption/usage-based billing Experience with Salesforce, Zuora, NetSuite, Billing Platform etc Experience with implementation of new billing tools/transitions
Posted 2 weeks ago
6.0 - 11.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Summary : Lead Software Development Engineers work across the end-to-end software development life cycle and apply modern software development practices when defining, designing, building, testing and delivering software and services to users. Lead Software Engineers effectively collaborate with cross functional teams including senior stakeholders to deliver on projects. You will utilize your deep technical expertise and skillset by representing software development engineering in overall project management by specifying and driving progress towards development activities, milestones, and timelines. This role independently builds software solutions, solves highly complex problems and displays innovation when delivering projects and/or product(s). About the role: Influences multiple cross-functional project teams to execute and adopt a point of view for ideas and initiatives Acts as a resource for colleagues with less experience Trains and mentors colleagues including Sr. Software Engineers Strategic focus Plans, designs, develops and tests software systems or applications for software enhancements and new products Writes code that establishes and enhances coding specifications, typically for software programs and systems that have little or no precedent. Delivers software features with exceptional quality, meeting designated release plans and delivery commitments. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Owns a functional area. Breaks large requests down into sub-tasks, gives higher-level status updates. Writes test plans. Takes operational responsibility. Sets measurable goals and meets them. Performs code reviews Participates in developing technical business approaches and new or enhanced technical tools. Sets software engineering project schedules, defines project parameters and tasks and monitors project tasks. Develops and keeps the "vision" of the project, leading others toward its completion. Resolves a wide range of issues in creative ways. Owns the development and rollout for an entire product, or large project. Leads the daily work of assigned work group team. Recommends modifications to the daily operations of the assigned work group team. Makes needed adjustments to short-term priorities. Networks with senior internal and external personnel in own area of expertise. Interacts with direct team of accountability, peers and/or managers in other teams. May interact with vendors and/or customers to share information and improve workflow processes. About you: 5-10+ Years of experience If the candidate has experience in some of these platform then it would be a plus: Java AWS Python Terraform Serverless design technics Business SaaS systems including Salesforce, Zuora, Stripe Integration architecture experience is a big plus Data & analytics experience is welcomed Very good communication skills to be able to talk with business, technology, management, top management in meaningful and result-oriented manner Have wide technology experience and vision Learn quickly. For instance, able to catch up on data architecture and work with other architects on designing the data platform which correlates with enterprise strategy. Challenge business decisions and views, influence business decisions Be a bridge between business and technology Provide high level estimates, scope definition, work breakdown structure and cost estimates for management Create system design which can be understood by business and by technology including developers, QA's, BA's and management Provide technology governance of multiple scrum teams Be hands-on. For instance, review PR's created by developers to validate that system design is addressed properly or create a POC to prove some design option (but no intensive coding is required) Understand enterprise architecture and be able to create design aligned with enterprise architecture Be able to improve engineering practices including at solution architecture area such as architecture documentation standards and guidelines Able to research, analyze and evaluate solution options (e.g. buy vs build), present them to architecture and business stakeholders Able to lead as an architect multiple projects at a time, balance your time and focus between them It is very preferred to have at least basic knowledge in ecommerce domain, B2B and B2C processes Agile/scrum environment Automation technology Education - Masters/Bachelor's Degree Computer Engineering/ Computer Science/ Information Technology.
Posted 2 weeks ago
6.0 - 9.0 years
0 Lacs
Udaipur, Rajasthan, India
On-site
Job - Salesforce Developer Location - Udaipur We are seeking a highly skilled and experienced Salesforce Developer to join our team. The ideal candidate will have over 6 - 9 years of experience in information technology and services, with a strong background in various Salesforce platforms and technical skills. The Salesforce Developer will be responsible for designing, implementing, and optimizing Salesforce solutions to meet business requirements across multiple industries. Key Responsibilities Architect and Design: Develop and implement scalable Salesforce solutions, including Sales Cloud, Service Cloud, Community Cloud, Vlocity, B2B Commerce Cloud, Pardot, and Marketing Cloud. Technical Leadership: Lead technical teams in the development and integration of Salesforce applications, ensuring best practices and high-quality standards. Integration: Manage REST and SOAP integrations with third-party systems such as Zuora, PayPal, Service Now, and others. Development: Utilize Apex programming, Visualforce Pages, Aura, and Lightning Web Components (LWC) to build custom solutions. Project Management: Oversee projects from conception to completion, ensuring timely delivery and alignment with business goals. Client Collaboration: Work closely with clients to understand their needs and provide tailored Salesforce solutions. Training and Mentorship: Provide guidance and mentorship to junior developers and team members. Qualifications Education: B.Tech/M.Tech/MCA/MBA Certifications: Salesforce Certified Associate, Administrator, Platform Developer 1, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Consultant, Application Architect, Integration Architect, Data Architect, Sharing and Visibility Architect. Experience: Proven track record of successful Salesforce implementations in various industries, including auto, media, education, telecom, banking, and marketing. Skills: Strong expertise in Salesforce platforms, Apex programming, Visualforce Pages, HTML, Aura, LWC, REST and SOAP Integration. Skills: salesforce platforms,integration,rest integration,visualforce pages,apex programming,aura,salesforce,soap integration,lightning web components (lwc),platforms,html Show more Show less
Posted 2 weeks ago
15.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Us Location - Hyderabad, India Department - Finance Operations Level - Professional Working Pattern - Work from office. Benefits - Benefits At Ideagen DEI - DEI strategy Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out! Ideagen is seeking a highly motivated and skilled Credit Control/Collections Leader to join our shared service finance team in India. The successful candidate will be responsible for leading & extending collections support in our global credit control function . The role requires strong leadership, attention to detail, excellent communication skills, workflow monitoring and the ability to work collaboratively with stakeholders at all levels of the business to accelerate & deliver on DSO Targets. Responsibilities Build & report Monthly KPI's on timeliness & quality. Ensure that customer invoices are accurate, issued & collected on time, chase & minimize overdue balances. Reporting SLA's /reports for senior management. Work closely with the sales and customer success teams for resolving billing & collection disputes & discrepancies to ensure all Targeted SLA's are achieved. Monitor and analyze customer payments, reviewing credit status where appropriate. Identify improvements to systems and process to ensure maximum efficiency and a continued improvement mindset across the team. Ensure compliance with local tax and legal regulations related to renewals, invoicing& credit control Establish and maintain relationships with key customers to facilitate timely payments. Provide support to the finance team as required. Skills And Experience Qualifications and Experience: Bachelor's degree in accounting, finance, or related field. Good solid experience (15+ years) in leading Global Collections teams with excellent track record. Strong knowledge of Invoicing & Credit control processes and practices. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Experience producing detailed reporting for both operational KPI management and senior management reports. Experience in handling audit requests/local compliances. Experience using accounting software and Microsoft Office applications. Desirable Skills Understanding of technology-based organizations advantageous, ideally SaaS. Working knowledge of NetSuite, Salesforce and billing systems (Zuora) preferable. Personal Attributes Strong leadership skills. Attention to detail. Analytical and problem-solving skills. Results-oriented. Ability to work effectively in a fast-paced environment. Ability to manage multiple tasks and priorities. If you are a self-motivated Credit Control Team Leader with a passion for excellence, we encourage you to apply for this exciting opportunity with Ideagen India. About Ideagen Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! Show more Show less
Posted 2 weeks ago
8.0 years
0 Lacs
India
On-site
Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Job Description: Expert Software Engineer(Boomi Developer) (8+ years of experience) We are looking for a highly skilled and experienced Dell Boomi Developer with a strong background in integration design, development, deployment, and maintenance using the Dell Boomi platform. The ideal candidate should have over 8+ years of hands-on experience in developing integration solutions, working with various Boomi connectors, and effectively handling complex integrations as an Individual Contributor. Technical Skill Sets Design, develop, deploy and support complex integration solutions using Boomi Atmosphere for Cloud, On-Premises, and Hybrid environments. Develop and manage APIs (REST and SOAP) for integration solutions, ensuring adherence to best practices in API design and implementation. Utilize the Boomi Pub/Sub model, Event-Based Integrations, Document Flow, Document Cache, and Boomi’s Monitoring Framework to optimize integration performance. Proficiency in web languages like XML, JSON, WSDL, XSD, EDI, HTML, etc. and extensive experience in Boomi API Management Experience in Dell Boomi connectors such as SFDC, SuccessFactors, Mail, Web Service, SFTP, Database, HTTP, Atom Queue, JMS, SharePoint, and more. Ability to Implement robust error handling and logging mechanisms to ensure high reliability of integration solutions. Apply custom scripting in JavaScript and Groovy as required for specialized integration and transformation needs. Dell Boomi Integration Developer Certification will be preferred. Exposure to Relational Databases MS SQL Server, Oracle, etc. will be an added advantage. Ability to produce technical documentation, Test scripts etc. for the Integrations developed/ Maintained. Preferred Exposure Interface design and development for Salesforce/Zuora/ Kantata integration. Basic knowledge of Salesforce/Zuora applications to aid in building integrations. Expertise in requirement analysis, integration design and documentation Ability to grasp new technologies quickly and willingly, adaptability to new challenges Exposure to any incident management tool viz CA service desk, Service NOW, JIRA, Freshworks etc. will be an added advantage Mandatory Wiling to work in 2:30 to 11:30 shifts or late evening US shift as and when needed. Excellent oral and written English communication skills required Ability to manage, track and progress the tasks assigned. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself! Show more Show less
Posted 2 weeks ago
8.0 years
0 Lacs
India
On-site
Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Job Description: Expert Software Engineer(Boomi Developer) (8+ years of experience) We are looking for a highly skilled and experienced Dell Boomi Developer with a strong background in integration design, development, deployment, and maintenance using the Dell Boomi platform. The ideal candidate should have over 8+ years of hands-on experience in developing integration solutions, working with various Boomi connectors, and effectively handling complex integrations as an Individual Contributor. Technical Skill Sets Design, develop, deploy and support complex integration solutions using Boomi Atmosphere for Cloud, On-Premises, and Hybrid environments. Develop and manage APIs (REST and SOAP) for integration solutions, ensuring adherence to best practices in API design and implementation. Utilize the Boomi Pub/Sub model, Event-Based Integrations, Document Flow, Document Cache, and Boomi’s Monitoring Framework to optimize integration performance. Proficiency in web languages like XML, JSON, WSDL, XSD, EDI, HTML, etc. and extensive experience in Boomi API Management Experience in Dell Boomi connectors such as SFDC, SuccessFactors, Mail, Web Service, SFTP, Database, HTTP, Atom Queue, JMS, SharePoint, and more. Ability to Implement robust error handling and logging mechanisms to ensure high reliability of integration solutions. Apply custom scripting in JavaScript and Groovy as required for specialized integration and transformation needs. Dell Boomi Integration Developer Certification will be preferred. Exposure to Relational Databases MS SQL Server, Oracle, etc. will be an added advantage. Ability to produce technical documentation, Test scripts etc. for the Integrations developed/ Maintained. Preferred Exposure Interface design and development for Salesforce/Zuora/ Kantata integration. Basic knowledge of Salesforce/Zuora applications to aid in building integrations. Expertise in requirement analysis, integration design and documentation Ability to grasp new technologies quickly and willingly, adaptability to new challenges Exposure to any incident management tool viz CA service desk, Service NOW, JIRA, Freshworks etc. will be an added advantage Mandatory Wiling to work in 2:30 to 11:30 shifts or late evening US shift as and when needed. Excellent oral and written English communication skills required Ability to manage, track and progress the tasks assigned. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself! Show more Show less
Posted 2 weeks ago
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