346 Zuora Jobs - Page 12

Technical Leadership: Lead the design and implementation of Salesforce solutions, providing technical expertise and guidance to the development team. Custom Development: Develop and implement custom solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies to meet business requirements. Platform Configuration: Configure and customize Salesforce platform features including custom objects, fields, workflows, process builder, validation rules, and approval processes. Integration: Design and implement integrations between Salesforce and other systems using REST/SOAP APIs, middleware, and third-party tools. Governance and Best Practices: Establish and enforce Salesforce development best practices, coding standards, and governance processes to ensure high-quality solutions and maintainable codebase. Collaboration: Collaborate with cross-functional teams including business stakeholders, architects, project managers, and other developers to deliver successful Salesforce projects. Documentation: Create and maintain technical documentation including design documents, technical specifications, and release notes. Training and Mentoring: Provide guidance, training, and mentoring to junior developers and team members to foster skill development and knowledge sharing. Continuous Improvement: Stay updated with the latest Salesforce technologies, trends, and best practices, and proactively identify opportunities for process improvements and optimization

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences. At LivePerson, we foster an inclusive workplace culture that encourages meaningful connection, collaboration, and innovation. Everyone is invited to ask questions, actively seek new ways to achieve success, and reach their full potential. We are continually looking for ways to improve our products and make things better. This means spotting opportunities, solving ambiguities, and seeking effective solutions to the problems our customers care about. Overview We are seeking a highly motivated and experienced Senior Collections Analyst to oversee a global portfolio of accounts and drive best-in-class collections and credit practices. The ideal candidate will have a strong background in collections, credit review and approvals, customer portals (Coupa, Ariba), and ERP systems such as Zuora, Salesforce, and NetSuite. This role requires a proactive, analytical professional with excellent communication skills, global client experience, and the ability to collaborate effectively across departments. In This Role You Will Need To Efficiently Interact with Global clients to collect balances on invoices. In depth knowledge of customer account aging analysis, credit and debit clearance, adherence to collection protocols needed. Maintain the account status as “standard” and resolve all disputes. Timely collect cash of customer accounts, assess credit worthiness, minimize bad debts and ensure contract compliance and/or recommend legal action. Manage the entire portfolio of accounts including delinquency, write-offs, credit memos, and additional interest. Conducts pre-sale credit risk evaluation, prepares recommendations, and makes credit approval recommendations on new accounts. Have good Understanding of Order documents/Purchase Order/ Quote and credit hold policy. Work with cross functions – Sales, Sales ops, tax, cash apps, legal, billing, OM. Identify the right Point of Contact to secure payments. Knowledge of escalation methodology, maintaining healthy business relationships with customers. Prepare reports and perform due diligence before performing any collection actions Team player who is dedicated to quality with continuous improvement target driven objectives. Knowledge of dunning procedures and collection tools and techniques. To be a competent and successful forerunner in this competitive environment - achieved through involvement, perseverance and commitment. Knowledge of SOX audits, collections reports, participation in projects and process improvements. Key Responsibilities Manage a global portfolio of customer accounts, ensuring timely collection of outstanding receivables. Adhere to and enforce established collections processes and procedures while proactively improving strategies and outcomes. Conduct credit reviews. Utilize and maintain data in systems including Zuora, Salesforce, and NetSuite for collections tracking, reporting, and analysis. Navigate and resolve collection issues through customer portals such as Coupa, Ariba, SAP, and Taulia. Have experience of uploading invoices into customer portals. Maintain accurate and up-to-date records of collection efforts, account statuses, and customer communications. Collaborate cross-functionally with Sales, Customer Success, Finance, and external points of contact to resolve disputes, billing issues, and promote timely payments. Provide detailed portfolio reporting and insights using Google Workspace, Microsoft Office, and internal databases. Act as a team player, supporting colleagues and contributing to a positive, collaborative work environment. Proactively identify risks and implement solutions to reduce DSO and bad debt exposure. Maintain a strong customer-focused approach while driving results and meeting collection KPIs. Your Qualifications Are Commerce / Management graduate or equivalent with 6 plus years of experience in same role or in Accounting/Finance Excellent verbal and written communication skills, with a professional and diplomatic approach to client interactions. (written and oral) Knowledge of billing procedures and collection techniques Strong analytical, organizational, and problem-solving skills; ability to work independently and make data-driven decisions Team-oriented, proactive, and able to take initiative to drive continuous process improvements Proficiency in Google Workspace (Sheets, Docs, Gmail) and Microsoft Office Suite (Excel, Word, Outlook). Experience in global account management and navigating international invoice and payment requirements SAP Knowledge. Systems – Zuora, SFDC, CRM, NetSuite Strong working knowledge of customer portals – Coupa, Ariba Preferred Qualifications Experience with SaaS billing models or subscription-based revenue environments. Background working in high-growth, fast-paced organizations with a global footprint Knowledge of cash application, billing, or order-to-cash processes is a plus. Benefits Health: Medical, Dental and Vision Time away: vacation and holidays Development: Generous tuition reimbursement and access to internal professional development resources. Equal opportunity employer Why You’ll Love Working Here As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. Belonging At LivePerson We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection. The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets. Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @ liveperson.com email address. LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com Show more Show less

Description and Requirements "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! At BMC Software, we help businesses run faster and smarter. As an Associate Renewal Sales Representative, you will play a key role in maintaining strong customer relationships by ensuring timely contract renewals and exploring new value opportunities for our clients. This is a great opportunity to grow your sales career within a collaborative, global environment where customer success is central. Here is how, through this exciting role, YOU will contribute to BMC Software's and your own success: Manage assigned renewal accounts, prepare and deliver accurate maintenance renewal quotes 90–120 days prior to expiration. Collaborate closely with Field Sales, Partners, and internal teams to retain customers, identify upsell opportunities, and win back previous clients. Accurately track and report all sales and renewal activities using Salesforce.com and maintain data quality (SFDC hygiene). Prepare order packets for processing and invoicing, ensuring compliance with contract terms and BMC policies. Analyze renewal trends, contract outcomes, and customer feedback to improve retention strategies. Develop strong relationships across key internal functions to support complex contract discussions and execution. To ensure you’re set up for success, you will bring the following skillset & experience: You have excellent organizational skills and a proactive approach to managing responsibilities with minimal supervision. You thrive in both independent and team environments, with a strong service mindset toward internal and external customers. You are adept at interpreting renewal contracts and conducting pricing analysis, with a strong desire to learn and grow. You are familiar with Microsoft Office, Excel, Salesforce.com, Oracle, and Zuora—or are eager to develop those skills. You are comfortable working under pressure, managing multiple tasks, and supporting teams across global time zones (EMEA, APJ, NA). Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. < Back to search results BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Show more Show less

We have an opportunity of Salesforce Revenue Zuora for PWC SDC Salesforce Revenue Zuora Consultant Experience Required: 4-8 Years Notice Period: Immediate to 60 Days Locations: Bangalore, Kolkata, Hyderabad, Chennai. Pune Educational Qualifications: BE / B Tech / MCA/ M.Sc / M.E / M.Tech Overall Experience 8+ years IT experience Mandatory Skills - Accounting Standards Implementation: 4+ years of experience with ASC 606 and IFRS 15, utilizing revenue management tools such as Zuora Revenue, RevStream, RightRev, and Oracle RMCS. Salesforce Expertise: Knowledge of the upstream business process. Data Integration: Experience integrating data from ERP systems to revenue management tools and from revenue management tools to GL. Consulting Background: A strong background in consulting, with a track record of delivering successful projects for global clients. Preferred Certification: Zuora Revenue/Billing , Oracle RMCS certification is preferable. Responsibilities - Specific responsibilities include but are not limited to Revenue Cloud Management: Ensure the successful delivery of projects within the Revenue Cloud, maintaining high standards and meeting set objectives. Leadership by Example: Demonstrate excellence in project delivery, setting a benchmark for the team. Team Guidance: Provide clear guidance on project deliverables and execute tasks according to the project plan. Quality Assurance: Ensure all deliverables meet PwC standards and adhere to industry best practices. Project Management: Oversee project management activities across all team-involved projects. Hands-On Delivery: Actively engage in delivering Salesforce suite products, including CPQ, Billing, and RightRev/Zuora Revenue. Interested Talent kindly share the profile on dhamma.b.bhawsagar@pwc.com

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! This role will be the primary internal system admin and support contact for Zuora Billing and will bring a solid understanding of Zuora applications, as well as experience with integrating Zuora applications with other systems. You will collaborate with Product managers, Zuora internal technical resources, and Zuora support to drive optimal solutions, and best practices. This role is fully on-site in our Hyderabad, India office. What You'll Do Collaborate with stakeholders to understand project requirements and objectives related to Zuora Subscription Billing Provide front-line support with regard to all aspects of business-facing applications and troubleshooting to diagnose, isolate, and resolve issues Design, implement, and maintain configurations and customizations of Zuora applications to meet the evolving needs of the business team Serve as internal SME and provide guidance on best practices, using domain knowledge and prior experience Drive optimal solutions and demonstrate proactive initiative by identifying potential areas of improvement and proposing projects aimed at optimizing business operations Maintain proper system access for user roles ensuring compliance with the segregation of duties Responsible for the change management and release process of Zuora Billing, Maintain up-to-date knowledge of system functionality, customization, and integration What You Have 2+ years of experience with Zuora Billing administration and configuration, including 3rd party integrations in complex environments Experience supporting Zuora Billing modules: Customers, Product Catalog, Subscriptions, Billing & Invoicing, Payments and Taxes Experience working in Zuora Billing administration: User access, HTML/PDF templates, Custom fields, Notifications/email templates, data interface integrations, Workflows and Reports Knowledge of the full billing cycle, including Invoicing, Invoice Templates, Payment, and Payment Gateway configuration. Revenue Recognition, Financial Reporting, and integration into the ERP system Understand Payment Gateways, Country Specific requirements, Refund, Chargeback, Cancellation, and Network Tokenization Experience working in Zuora sandbox, including deployment across multiple environments Ability to work independently with minimal guidance as well as collaboratively with cross-functional teams Bonus Points Experience with Netsuite ERP Zuora Billing Certification Experience with Zuora Revenue a plus Experience working in Zuora APIs Experience working with Avalara or similar tax engines Perks And Benefits At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. Benefits We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health & Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form. Show more Show less

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located in our amazing Pleasanton office! We promote Workday’s core values, with ‘Employees’ being our first! This is why we offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone. We are looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun. About The Role The Workday Customer Support Team is passionate about Customer service, innovation and excellence. They are trusted advisers who investigate, diagnose and deliver time sensitive, business-critical solutions to our customers. Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes. The goal of our Integrations Support team is to ensure Workday delivers an excellent user experience. You’ll be part of a group of experts that support one another and foster a learning environment. Every member of the team understands that open collaboration and cross-functional teamwork are vital to being successful in supporting our customers. Someone on the team once described our mission as “solving a beautiful puzzle” and we take pride in doing so. This is not just a role answering questions – we’re experts in digging in and coming up with solutions to a variety of time sensitive, business- critical issues. Being an Integrations Support Analyst is about passion, innovation and excellence in a fast-paced and dynamic organization. The issues we face are usually pivotal to the customer, so your work can have a significant impact on our customer satisfaction, which is one of our core values. The customers who rely on us are distributed all over the world, so our Support Analysts participate in a shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes. Shift hours are from 8 AM to 5 PM or 11 AM to 8 PM IST. Flexibility is essential, as you will be required to work on weekends or public holidays when necessary. Additionally, be prepared to accommodate shifts outside these hours should the need arise or if there are future adjustments. About You Basic Qualifications: 2+ years of customer support engineering experience, providing technical support for software and environment issues for enterprise software applications: SaaS, Oracle, SAP, Netsuite, Zuora, Infor, Taleo, onsite ERP, Peoplesoft, Kronos, and/or Cornerstone. 2+ years of experience supporting or implementing integration solutions or related SaaS /ERP enterprise products. Technical Expertise: Proven hands-on experience in creating Core Connector Worker integrations and Outbound Studio integrations with APIs (web services) and/or have hand-on with similar toolset i.e. MuleSoft Anypoint Platform, Boomi, Zapier. Proficiency in using tools like Postman and SOAP UI for API web service testing and troubleshooting. Strong understanding of AWS or GCP, with cloud certifications or hands-on experience in these environments. Expertise in analyzing and troubleshooting flowcharts and design documents related to end-to-end development of integrations. Additional Skills: Familiarity with integration tools and technologies, ensuring seamless data exchange and workflow automation. Ability to diagnose and resolve complex technical issues involving integrations, APIs, and system configurations. Strong analytical skills to interpret integration logic and identify potential optimizations or improvements. Other Qualifications Strong planning, scheduling, and organization skills. Excellent verbal and written communication skills. Ability to absorb new technologies and features quickly. Excellent analytical, problem solving, and multi-tasking skills Ability to work in a fast paced, dynamic, and fun team environment A team player attitude, who will work across the organization and company to continue improving the way we serve our customers. Ability to deal with the stress related to escalation impact and resolution timeframes and conflicting/competing priorities Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less

Technical Leadership: Lead the design and implementation of Salesforce solutions, providing technical expertise and guidance to the development team. Custom Development: Develop and implement custom solutions using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies to meet business requirements. Platform Configuration: Configure and customize Salesforce platform features including custom objects, fields, workflows, process builder, validation rules, and approval processes. Integration: Design and implement integrations between Salesforce and other systems using REST/SOAP APIs, middleware, and third-party tools. Governance and Best Practices: Establish and enforce Salesforce development best practices, coding standards, and governance processes to ensure high-quality solutions and maintainable codebase. Collaboration: Collaborate with cross-functional teams including business stakeholders, architects, project managers, and other developers to deliver successful Salesforce projects. Documentation: Create and maintain technical documentation including design documents, technical specifications, and release notes. Training and Mentoring: Provide guidance, training, and mentoring to junior developers and team members to foster skill development and knowledge sharing. Continuous Improvement: Stay updated with the latest Salesforce technologies, trends, and best practices, and proactively identify opportunities for process improvements and optimization

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Bready* to make a change? Toast is looking for a highly motivated and passionate Senior Revenue Accountant to join its revenue accounting team. This position will be based in Chennai, India. The Senior Revenue Accountant will report to the Revenue Accounting Manager and will handle posting journal entries, preparing account reconciliations, and performing book close activities and related ad hoc requests as needed by the accounting team. We are looking for candidates with an accounting or finance degree and experience working for a publicly traded company Work Location: Chennai Work Mode: Hybrid (2-3 days in office) About this roll* (Responsibilities) Support the global revenue accounting team by assisting with daily activities and month-end tasks, which include preparing journal entries, balance sheet reconciliations, supporting schedules, and flux analysis Compile monthly and quarterly financial reports within NetSuite, Salesforce, and Zuora RevPro and provide accounting support to the organization for special projects, reporting, and analysis Collaborate cross-functionally with internal teams to ensure data integrity Support, adhere to, and maintain SOX control policies and procedures. Prepare supporting schedules and documentation for internal and external auditors Identify and drive opportunities for process improvements and efficiencies. Support in the implementation of new systems and processes as applicable. Do you have the right ingredients*? (Requirements) 5+ years of accounting experience (with at least 2+ years in revenue accounting), financial reporting experience a plus Bachelor’s degree in Accounting or Finance Demonstrated ability to manage competing priorities and quick adaptability in a fast-paced environment High degree of accuracy, attention to detail, and confidentiality Team player with excellent verbal and written communication skills Advanced knowledge of Microsoft Excel and Google Sheets Knowledge of revenue accounting standard ASC 606 Experience with cloud-based ERP/financial systems Strong problem-solving skills and work ethic Flexible to work in different shifts Special Sauce* (Nonessential Skills/Nice to Haves) Experience with NetSuite, Salesforce, and RevPro is highly desirable Experience with accounting/financial reporting at a fast-growing tech Company Knowledge of Power BI, SQL, Macros, and Power Query CA or CPA or equivalent (with at least 3 years experience) preferred Bread puns encouraged but not required Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Show more Show less

About Us Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview As a Mid-Market Customer Success Manager at Goldcast, you will be a key driver of customer satisfaction and success, working closely with a diverse set of mid-market customers. Your focus will be to guide customers through the full lifecycle, ensuring they maximize the value they derive from Goldcast’s event technology. You’ll work to expand product adoption, drive customer retention, and ensure that the customer’s event strategy aligns with their business goals. You will be the voice of the customer within Goldcast, and the go-to partner for customers looking to scale their event programs. What You’ll Do Own Customer Success: Manage a portfolio of mid-market customer accounts, proactively guiding customers through onboarding, product adoption, and ongoing support to ensure they maximize the platform’s value. Drive Engagement & Growth: Assist customers in optimizing their event strategies by providing tailored recommendations for driving attendee engagement, lead generation, and ROI. Identify upsell and cross-sell opportunities, contributing to expansion within existing accounts. Independently Execute Meaningful Customer Touchpoints: you will run meaningful engagements such as executive business reviews, strategic conversations, and product-driven analyses of customer adoption and usage. You should feel confident, excited and prepared to run these meetings independently, with executive presence and in a confident demeanor. Cross-Functional Collaboration: Work alongside Sales, Marketing, and Product teams to ensure a seamless customer experience. Provide feedback to product teams to help inform feature development and continuous improvement of the Goldcast platform. Customer Advocacy: Build strong relationships with key decision-makers and end-users to understand their event goals and advocate for their needs within the organization. Problem Solving & Issue Resolution: Act swiftly and strategically to resolve customer challenges, ensuring their success on the platform while working collaboratively with internal teams to de-escalate complex situations. Post-Implementation Enablement: Lead customer product adoption, including educational sessions, training, and best practice sharing, to empower customers to get the most out of Goldcast’s features. Monitor Account Health: Track key health indicators (adoption, usage, engagement) and work proactively with customers to prevent churn and ensure ongoing value realization. Forecasting & Reporting: Provide regular reports and forecasts regarding customer health, expansion opportunities, and potential risks within your portfolio. Collaborate with leadership to track progress against account goals. Team Collaboration & Knowledge Sharing: Share best practices with the Customer Success team and contribute to the continuous development of Goldcast’s customer success strategy. Who You Are Experience in Customer Success/Account Management: 4+ years of experience in a customer-facing role, ideally within SaaS or event technology industries. Experience managing a mid-market portfolio with a focus on customer retention and growth. Proven Track Record in Account Growth: Experience driving expansion within customer accounts, with measurable results (e.g., increasing adoption, adding new product lines, etc.). You will work in partnership with an Account Manager to funnel qualified leads, activate renewal process (led by AM) and create strategic growth plans for accounts. Customer-Focused Mindset: A strong advocate for customers with the ability to understand their business needs and align solutions with their event objectives. Strong Communication Skills: Excellent interpersonal and communication skills, able to build relationships with both technical and non-technical stakeholders. You can engage with decision-makers while ensuring clear communication with end-users. Problem-Solving and Solution-Oriented: Ability to think critically and resolve challenges in real-time, balancing customer needs with company capabilities. Experience with Event Technology or SaaS Platforms: Familiarity with digital event platforms, virtual and hybrid events, or similar SaaS tools, including understanding attendee engagement, content creation, lead generation, and ROI measurement. Growth-Oriented: Proven ability to identify upsell opportunities and take a proactive approach to drive customer success and account growth. Self-Motivated and Independent: Capable of taking full ownership of your portfolio, with a demonstrated ability to work autonomously and manage multiple accounts simultaneously. Cross-Functional Teamwork: Strong ability to collaborate with Sales, Marketing, and Product teams to ensure alignment and a seamless experience for the customer. Tech-Savvy & Agile Learner: Comfortable learning new technologies, staying updated on product features, and understanding evolving event trends to better serve customers. Key Competencies Customer Relationship Management: Ability to build strong, lasting relationships with mid-market customers, fostering trust and advocacy. Strategic Account Management: Skilled in identifying customer goals, aligning strategies, and driving adoption to ensure long-term success. Proactive Problem-Solving: Able to anticipate challenges, address concerns swiftly, and offer innovative solutions to enhance customer experience. Data-Driven Decision-Making: Ability to analyze customer engagement metrics, identify trends, and drive data-backed recommendations for success. Effective Communication: Strong verbal and written communication skills to engage with both executive stakeholders and end users, ensuring clarity and alignment. Negotiation & Influence: Comfortable with discussing value, upselling opportunities, and renewal negotiations in collaboration with the Account Management team. Technical Aptitude: Quick learner with the ability to grasp and explain complex event technology concepts to non-technical users. Project & Time Management: Ability to prioritize multiple accounts, manage customer needs efficiently, and meet deadlines in a fast-paced environment. Collaboration & Cross-Functional Coordination: Skilled at working closely with Sales, Product, and Marketing teams to ensure a seamless customer experience. Empathy & Customer-Centric Mindset: Passionate about understanding customer needs an Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. The salary range for this role is INR INR 15,00,000 to INR 25,00,000 plus bonus, with flexibility based on the candidate's qualifications and experience. Additionally, we provide a comprehensive benefits package. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Show more Show less

Role: Billing Analyst/Specialist Exp- 4-6 years Location- Gurugram Collaborate with Finance, Deal Desk, Sales, IT and our customers to ensure accurate and timely invoicing Manage incoming billing inquiries and collectability concerns - triage accordingly to Collections and Sales teams Help customers understand their bills, which vary with usage and plan type Communicate with customers via phone or email regarding billing questions and outstanding invoices Collaborate with Sales and other departments to resolve billing issues Ensure month end orders are invoiced timely to record in the correct period Assist with financial audits and other ad-hoc accounting projects as needed Assist with month-end, quarter-end, and year-end closing duties Partner with cross functional teams including Revenue Accounting teams, Finance, Tax, IT, Legal, GL Accounting. Support and ensure implementation of financial controls and system improvements Be a team player and be willing to take on ad-hoc requests Must have experience of working with Zuora. Required Skills: Minimum of 4 years experience with Billing processes Worked in billing process of SaaS product companies Excellent written and verbal skills Able to multitask and prioritize multiple projects Bonus points If you have experience with consumption/usage-based billing Experience with Salesforce, Zuora, NetSuite, Billing Platform etc Experience with implementation of new billing tools/transitions

Summary : Lead Software Development Engineers work across the end-to-end software development life cycle and apply modern software development practices when defining, designing, building, testing and delivering software and services to users. Lead Software Engineers effectively collaborate with cross functional teams including senior stakeholders to deliver on projects. You will utilize your deep technical expertise and skillset by representing software development engineering in overall project management by specifying and driving progress towards development activities, milestones, and timelines. This role independently builds software solutions, solves highly complex problems and displays innovation when delivering projects and/or product(s). About the role: Influences multiple cross-functional project teams to execute and adopt a point of view for ideas and initiatives Acts as a resource for colleagues with less experience Trains and mentors colleagues including Sr. Software Engineers Strategic focus Plans, designs, develops and tests software systems or applications for software enhancements and new products Writes code that establishes and enhances coding specifications, typically for software programs and systems that have little or no precedent. Delivers software features with exceptional quality, meeting designated release plans and delivery commitments. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Owns a functional area. Breaks large requests down into sub-tasks, gives higher-level status updates. Writes test plans. Takes operational responsibility. Sets measurable goals and meets them. Performs code reviews Participates in developing technical business approaches and new or enhanced technical tools. Sets software engineering project schedules, defines project parameters and tasks and monitors project tasks. Develops and keeps the "vision" of the project, leading others toward its completion. Resolves a wide range of issues in creative ways. Owns the development and rollout for an entire product, or large project. Leads the daily work of assigned work group team. Recommends modifications to the daily operations of the assigned work group team. Makes needed adjustments to short-term priorities. Networks with senior internal and external personnel in own area of expertise. Interacts with direct team of accountability, peers and/or managers in other teams. May interact with vendors and/or customers to share information and improve workflow processes. About you: 5-10+ Years of experience If the candidate has experience in some of these platform then it would be a plus: Java AWS Python Terraform Serverless design technics Business SaaS systems including Salesforce, Zuora, Stripe Integration architecture experience is a big plus Data & analytics experience is welcomed Very good communication skills to be able to talk with business, technology, management, top management in meaningful and result-oriented manner Have wide technology experience and vision Learn quickly. For instance, able to catch up on data architecture and work with other architects on designing the data platform which correlates with enterprise strategy. Challenge business decisions and views, influence business decisions Be a bridge between business and technology Provide high level estimates, scope definition, work breakdown structure and cost estimates for management Create system design which can be understood by business and by technology including developers, QA's, BA's and management Provide technology governance of multiple scrum teams Be hands-on. For instance, review PR's created by developers to validate that system design is addressed properly or create a POC to prove some design option (but no intensive coding is required) Understand enterprise architecture and be able to create design aligned with enterprise architecture Be able to improve engineering practices including at solution architecture area such as architecture documentation standards and guidelines Able to research, analyze and evaluate solution options (e.g. buy vs build), present them to architecture and business stakeholders Able to lead as an architect multiple projects at a time, balance your time and focus between them It is very preferred to have at least basic knowledge in ecommerce domain, B2B and B2C processes Agile/scrum environment Automation technology Education - Masters/Bachelor's Degree Computer Engineering/ Computer Science/ Information Technology.

Job - Salesforce Developer Location - Udaipur We are seeking a highly skilled and experienced Salesforce Developer to join our team. The ideal candidate will have over 6 - 9 years of experience in information technology and services, with a strong background in various Salesforce platforms and technical skills. The Salesforce Developer will be responsible for designing, implementing, and optimizing Salesforce solutions to meet business requirements across multiple industries. Key Responsibilities Architect and Design: Develop and implement scalable Salesforce solutions, including Sales Cloud, Service Cloud, Community Cloud, Vlocity, B2B Commerce Cloud, Pardot, and Marketing Cloud. Technical Leadership: Lead technical teams in the development and integration of Salesforce applications, ensuring best practices and high-quality standards. Integration: Manage REST and SOAP integrations with third-party systems such as Zuora, PayPal, Service Now, and others. Development: Utilize Apex programming, Visualforce Pages, Aura, and Lightning Web Components (LWC) to build custom solutions. Project Management: Oversee projects from conception to completion, ensuring timely delivery and alignment with business goals. Client Collaboration: Work closely with clients to understand their needs and provide tailored Salesforce solutions. Training and Mentorship: Provide guidance and mentorship to junior developers and team members. Qualifications Education: B.Tech/M.Tech/MCA/MBA Certifications: Salesforce Certified Associate, Administrator, Platform Developer 1, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Consultant, Application Architect, Integration Architect, Data Architect, Sharing and Visibility Architect. Experience: Proven track record of successful Salesforce implementations in various industries, including auto, media, education, telecom, banking, and marketing. Skills: Strong expertise in Salesforce platforms, Apex programming, Visualforce Pages, HTML, Aura, LWC, REST and SOAP Integration. Skills: salesforce platforms,integration,rest integration,visualforce pages,apex programming,aura,salesforce,soap integration,lightning web components (lwc),platforms,html Show more Show less

About Us Location - Hyderabad, India Department - Finance Operations Level - Professional Working Pattern - Work from office. Benefits - Benefits At Ideagen DEI - DEI strategy Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out! Ideagen is seeking a highly motivated and skilled Credit Control/Collections Leader to join our shared service finance team in India. The successful candidate will be responsible for leading & extending collections support in our global credit control function . The role requires strong leadership, attention to detail, excellent communication skills, workflow monitoring and the ability to work collaboratively with stakeholders at all levels of the business to accelerate & deliver on DSO Targets. Responsibilities Build & report Monthly KPI's on timeliness & quality. Ensure that customer invoices are accurate, issued & collected on time, chase & minimize overdue balances. Reporting SLA's /reports for senior management. Work closely with the sales and customer success teams for resolving billing & collection disputes & discrepancies to ensure all Targeted SLA's are achieved. Monitor and analyze customer payments, reviewing credit status where appropriate. Identify improvements to systems and process to ensure maximum efficiency and a continued improvement mindset across the team. Ensure compliance with local tax and legal regulations related to renewals, invoicing& credit control Establish and maintain relationships with key customers to facilitate timely payments. Provide support to the finance team as required. Skills And Experience Qualifications and Experience: Bachelor's degree in accounting, finance, or related field. Good solid experience (15+ years) in leading Global Collections teams with excellent track record. Strong knowledge of Invoicing & Credit control processes and practices. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Experience producing detailed reporting for both operational KPI management and senior management reports. Experience in handling audit requests/local compliances. Experience using accounting software and Microsoft Office applications. Desirable Skills Understanding of technology-based organizations advantageous, ideally SaaS. Working knowledge of NetSuite, Salesforce and billing systems (Zuora) preferable. Personal Attributes Strong leadership skills. Attention to detail. Analytical and problem-solving skills. Results-oriented. Ability to work effectively in a fast-paced environment. Ability to manage multiple tasks and priorities. If you are a self-motivated Credit Control Team Leader with a passion for excellence, we encourage you to apply for this exciting opportunity with Ideagen India. About Ideagen Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs. What is next? If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps. To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence. At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place! Show more Show less

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. Job Description: Expert Software Engineer(Boomi Developer) (8+ years of experience) We are looking for a highly skilled and experienced Dell Boomi Developer with a strong background in integration design, development, deployment, and maintenance using the Dell Boomi platform. The ideal candidate should have over 8+ years of hands-on experience in developing integration solutions, working with various Boomi connectors, and effectively handling complex integrations as an Individual Contributor. Technical Skill Sets Design, develop, deploy and support complex integration solutions using Boomi Atmosphere for Cloud, On-Premises, and Hybrid environments. Develop and manage APIs (REST and SOAP) for integration solutions, ensuring adherence to best practices in API design and implementation. Utilize the Boomi Pub/Sub model, Event-Based Integrations, Document Flow, Document Cache, and Boomi’s Monitoring Framework to optimize integration performance. Proficiency in web languages like XML, JSON, WSDL, XSD, EDI, HTML, etc. and extensive experience in Boomi API Management Experience in Dell Boomi connectors such as SFDC, SuccessFactors, Mail, Web Service, SFTP, Database, HTTP, Atom Queue, JMS, SharePoint, and more. Ability to Implement robust error handling and logging mechanisms to ensure high reliability of integration solutions. Apply custom scripting in JavaScript and Groovy as required for specialized integration and transformation needs. Dell Boomi Integration Developer Certification will be preferred. Exposure to Relational Databases MS SQL Server, Oracle, etc. will be an added advantage. Ability to produce technical documentation, Test scripts etc. for the Integrations developed/ Maintained. Preferred Exposure Interface design and development for Salesforce/Zuora/ Kantata integration. Basic knowledge of Salesforce/Zuora applications to aid in building integrations. Expertise in requirement analysis, integration design and documentation Ability to grasp new technologies quickly and willingly, adaptability to new challenges Exposure to any incident management tool viz CA service desk, Service NOW, JIRA, Freshworks etc. will be an added advantage Mandatory Wiling to work in 2:30 to 11:30 shifts or late evening US shift as and when needed. Excellent oral and written English communication skills required Ability to manage, track and progress the tasks assigned. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself! Show more Show less

A career in our Advisory Acceleration Centre is the natural extension of PwC’s leading class global delivery capabilities. We provide premium, cost effective, high quality services that support process quality and delivery capability in support for client engagements. Our Finance Transformation team works with our global clients to design and implement growth, operational and customer focused strategies for sustainable competitive advantage. Our thought leadership and unparalleled experience help clients turn formidable challenges into market advantage across the value chain and around the globe. Additionally, our extensive expertise in various industries allow us to serve clients with consulting services with a focus on the most profitable elements of the value chain to create scalable businesses that will deliver increased sustainable profits. Our Transformation Consultants work with the client and project teams to support global engagements from India through activities that are driven towards delivering results - conduct analyses and develop insights, prepare excel models, analyze large sets of data, capture as-is processes, prepare work plans, design to-be processes, support project lead, work directly with client teams and facilitate meetings to enable decision making, organize and prepare recommendations on client issues, and participate actively in new business development, thought leadership and firm building activities. Competency Overview: Finance Transformation The Finance Transformation team works closely with client and project teams in the US to help CFOs and their finance organizations identify, design, and implement programs that transform their finance functions to meet today’s demanding requirements while continuing to provide valuable insights to the business. We work across industries with strengths in core operational areas, such as: Finance strategy; Finance organization design; Finance and accounting operations improvement; Finance integration and transaction support; Financial Planning & Analysis; Digital in Finance Our finance consultants help clients optimize all elements of their finance organization, including operating model design, sustainable cost reduction, financial planning and analysis, shared service advisory including RPA, deal transaction support, post deal integration, cash forecasting, and full-scale finance transformation. This high performing team helps CFOs identify, design and implement programs that transform their finance function to meet today’s demanding requirements while continuing to provide value added insights to the business. Position Requirements Key Responsibilities: As a Team Member, You’ll Work As Part Of a Team Of Problem Solvers With Extensive Consulting And Industry Experience, Helping Our Clients Solve Their Complex Business Issues From Strategy To Execution. Specific Areas Of Focus Include But Are Not Limited To Lead to Cash Process Expertise: Understanding of the Lead-to-Cash (L2C) process including knowledge of best-in-class practices across industries/ in any particular industry. Have a perspective or point of view on general challenges in the L2C process Current State Understanding & Analysis: Leading/ conducting workshops to understand the current state L2C process, system architecture and identify root cause of issues faced by clients Solution Development and Future State Design: Lead the future state solution design and system architecture of billing solutions using Zuora, ensuring alignment with client business objectives Design Implementation / Optimization: Partner with Zuora’s technical team to ensure accurate translation of client requirements into custom developments and builds, collaborate with developers and technical teams to design and review custom solutions, ensuring they meet client specifications Testing and Release Management: Manage testing phase (unit testing, including integration testing, user acceptance testing), lead defect management initiatives and facilitate communication between client and internal stakeholders to ensure alignment on defect priorities and resolution Project Management Office and Client Engagement: Actively engage in PMO activities like planning and co-ordination including timelines, resource allocation, and risk management strategies. Be a strong liaison between client teams and internal teams to seamlessly manage project activities and deliverables Knowledge Required An ideal candidate for the Finance Transformation practice of PwC Advisory Acceleration Center should be proficient in one or more of the below: Demonstrate a working knowledge of the lead-to-cash or order-to-cash process, including order management, billing, collections, cash application, and dispute resolution Have experience in one or more industries, understanding specific nuances and business drivers relevant to those sectors Exhibit strong business acumen with the ability to assess how lead-to-cash processes impact broader organizational objectives, customer experience, and revenue realization. Ability to conduct walkthroughs, workshops and meetings involving various business stakeholders Good to have exposure to one of technology being ERPs / billing systems such as Oracle, BillingPlatform, Getpaid, Highradius etc. Proficient in Microsoft Office suite of products such as PowerPoint, Visio, Excel, Word etc. Working knowledge of any Digital Tools and accelerators such Alteryx, PowerBI, Tableau, UiPath etc. would be an added advantage Desired Skills Strong analytical and numerical skills, and domain knowledge Effective storytelling and communication skills to various audiences (written and verbal) Strong work ethic, proactive and professional behavior Strategic and creative thinker, problem solver Supports engagement manager in delivering engagements by identifying and addressing client needs Exhibits strong ability to work independently as well as in a highly collaborative team environment Educational Background MBA from a premium B-School / Qualified CA / CPA / ICWA / CMA with relevant consulting experience Additional Information Travel Requirements: Travel to client locations may be required as per project requirements. Line of Service: Consulting Solutions Horizontal: Finance Transformation Past Experience: 2 - 6 years of prior relevant post - qualification work experience Show more Show less

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! Yext is searching for a Senior Collections Analyst to join our growing India Operations Center (IOC) as part of the global Finance Team. Reporting to the Team Lead, Collections based in IOC, this role plays a critical part in ensuring timely, accurate, and efficient collections for customers across regions. The ideal candidate will bring a strong background in collections, excellent communication skills, and the ability to work under tight deadlines, think critically to resolve complex issues, and collaborate effectively with multiple teams across the organization. What You'll Do Follow on on outstanding invoices, process adjustments, advise on payment plans, and process terminations as needed in accordance with company policies. Reduce DSO through proactive system reviews and the timely investigation and resolution of discrepancies or customer issues. Work closely with Revenue Operations to ensure complex enterprise and partner contracts are set up correctly in our systems and adhere to policy standards. Collaborate with Deal Desk, Sales, Legal, and other internal teams (including U.S. based stakeholders) to address collections-related inquiries and issues Respond to internal and external inquiries regarding collections and contracts and build strong working relationships with global teams. Participate in system enhancements, including scoping, testing, and documenting new billing and collections processes. Assist with monthly and quarterly close activities, reporting, and variance analysis. Support external audits by preparing required documentation and providing timely responses during quarterly and annual reviews. Provide training and knowledge sharing with junior IOC team members as needed. What You Have BA/BS degree in Accounting, Finance, or related field. 4+ years of experience in Billing and Collections or other accounting related fields. Experience with Salesforce, Zuora, Netsuite or equivalent systems is required. Flexibility to overlap with U.S. time zones (primarily EST) is required during critical close periods and to support cross-regional collaboration. Strong Excel skills; proficiency with MS Office Suite. Ability to multitask, prioritize work, and meet tight deadlines in a fast-paced environment with a proactive approach to problem-solving. Excellent written and verbal communication skills. Strong attention to detail, time management, and organizational skills. Comfortable working independently and as part of a remote, globally distributed team. This role will be based out of our Hyderabad office and will require regular in-office presence, with remote flexibility available in line with company policy. Prior experience working in an international business environment. Bonus Points Background in SaaS industry billing and collections practices. Perks And Benefits At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. Benefits We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health & Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form. Show more Show less

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. An Overview Of This Role The Fulfillment Platform team at GitLab is responsible for maintaining critical systems that enable GitLab's quote-to-cash processes. Our team owns the CustomersDot application, which integrates with systems like Zuora, Salesforce, and marketplace partners to manage billing accounts, subscriptions, add-ons, and licenses. As a Senior Backend Engineer on the Fulfillment Platform team, you will focus on SOX compliance initiatives, building automated tools and processes that demonstrate adherence to regulatory requirements. You will help develop solutions for monitoring, analyzing, and reporting on compliance-related activities, particularly around merge requests and code changes. Your work will enhance GitLab's governance practices, streamline the compliance process, and provide valuable insights into development workflows that impact financial systems. Some Examples Of Our Projects Automated SOX compliance reporting for feature split and code churn analysis Analyzing repository changes, merge requests, and commit patterns for compliance reporting Building data collection infrastructure for package analysis Developing comprehensive reporting systems with CSV exports and visualizations What You’ll Do Maintain and enhance our SOX compliance reporting tools Lead the development of automated tools that track and document changes between GitLab releases Implement statistical analysis of code changes between versions Create parsers for multiple dependency formats and convert them to unified formats Develop Git analytics engines to track repository changes and analyze commit patterns Build systems to infer merge requests from commits and analyze their metadata Collaborate with auditors to ensure compliance requirements are met Review and offer feedback on merge requests from other Fulfillment Platform developers What You’ll Bring Professional experience working in Ruby on Rails Strong backend development skills with experience building reporting and monitoring tools Understanding of financial compliance requirements (SOX experience is a plus) Experience working with data integrity and governance concepts A strong curiosity to understand how systems work holistically and how they impact compliance requirements Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment Experience owning a project from concept to production, including proposal, discussion, and execution Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions Share our values, and work in accordance with those values About The Team GitLab's Fulfillment Platform team brings together talented engineers from all around the world to build and maintain the critical infrastructure that enables GitLab's business operations. The team focuses on three key categories: Fulfillment Infrastructure: Building reliable, scalable systems with 99.95% target availability CustomersDot Application: Managing the central application for billing accounts, subscriptions, and licenses Fulfillment Admin Tooling: Creating tools for internal teams to efficiently serve customers This role specifically supports our compliance initiatives, ensuring our systems meet regulatory requirements while maintaining the robustness and reliability our customers expect. As GitLab continues to grow, the Fulfillment Platform team's work in compliance becomes increasingly critical to the company's success. Mission Our mission is to enable everyone to contribute and co-create the software that powers our world. The Fulfillment Platform group's mission is to build reliable, scalable QTC systems, while enabling internal teams to serve customers efficiently. They ensure data integrity, compliance, and system resilience across GitLab’s fulfillment processes How GitLab Will Support You Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and development budget Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Remote-Global The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. California/Colorado/Hawaii/New Jersey/New York/Washington/DC/Illinois/Minnesota pay range $117,600—$252,000 USD Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. Show more Show less

GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab. Thanks to products like Duo Enterprise, and Duo Workflow, customers get the benefit of AI at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier. All team members are encouraged and expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact across our global organisation. An Overview Of This Role As a Billing Operations Analyst at our company, you will play a critical role in ensuring the accuracy and efficiency of our billing processes for our subscription-based services. Reporting to the Billing Operations Manager, this role requires a detail-oriented professional who can manage complex billing configurations in our systems while serving as a trusted advisor to various stakeholders including Sales Operations, Revenue Accounting, and Accounts Receivable teams. You will be responsible for maintaining data integrity between our CRM and billing systems while supporting operational excellence across the organization. What You’ll Do Extends that of the Billing Operations Associate Approve, adjust, or reject opportunities according to guidelines, and provide guidance to Sales Operations, Revenue Accounting, and Accounts Receivable teams Serve as the trusted advisor and sales operations lead to area sales leaders Drive hygiene and governance of Zuora Billing UI Ensure transactions comply with revenue recognition and business operational policies Process system workflow interfaces to sync quote information between Salesforce and Zuora Promptly address day-to-day issues and queries as they arise in an efficient and effective manner Responsible for ownership of regional billing queue and portfolio, managing standard and complex deal configuration and analysis Escalate issues and concerns as required to EntApps, Data, and Fulfillment teams in GitLab applications to support operational efficiencies Maintenance of billing team Zendesk and Salesforce case queue for regional billing portfolio Oversee the quality of data inputs and outputs for functional tasks, including but not limited to daily billing reconciliations, professional services T&M and expense based billing and reconciliation as well as web direct reconciliations Provide information to internal and external customers in respect of log-in, navigation, invoice approval process (alerts, workflow, approval, and rejection procedures) Develop collaborative working relationships Sales Operations, Accounts Receivable, ISRs, CSMs, Support, Sales Executives, Alliance, and Channel Teams Support training and enablement of new hires and continuous education of best practices within the CRM Participate actively in ERP system/process/automation UAT and implementation Act as subject matter expert (SME) for billing related automation inquiries and change management Reflect the level autonomy, decision-making authority, concept application, breadth and level of work/accountability within assigned responsibilities What You’ll Bring 3+ Years experience billing in a high-volume environment Experience in high volume subscription based billing environments Superior attention to detail Excellent computer skills, self starter in picking up new and complex systems Ability to work independently to meet deadlines and objectives System knowledge Zuora Billing Salesforce CRM Google Suite (Gmail, Google Docs, Sheets, etc.) Slack (preferred, not required) Detail-oriented, self-directed and able to effectively complete tasks with minimal supervision. You share our values, and work in accordance with those values. How GitLab Will Support You Benefits to support your health, finances, and well-being All remote, asynchronous work environment Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. Show more Show less

Ultimate.ai Data Science Pune, Maharashtra, India Posted on May 30, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Our Enterprise Data & Analytics (EDA) is seeking an experienced Senior Data Platform Engineer to join our growing Platform engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices and be involved in all aspects of the software development lifecycle. As a Senior Data Platform Engineer, you will be responsible for building and maintaining many key parts of the Zendesk Data Platform including next generation reporting and analytics. Working closely with your team members to craft, develop and deliver reporting products for our customers and high quality software projects on time. Data is at the heart of Zendesk’s business! This is an autonomous role that can have a huge impact across all of the Zendesk product family! What You Get To Do Every Single Day Design, develop and maintain scalable and efficient data infrastructure components, including data pipelines, storage solutions and data processing frameworks Build and manage integrations with various internal and external data sources via ETL solutions. Design, implement, and maintain CI/CD pipelines using DevOps tools like Terraform & Github Actions for automated build, test, and deployment processes Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Collaborate with team members on researching and brainstorming different solutions for technical challenges we face Continually improve data pipelines for high efficiency, throughput and quality of data Investigate production issues and fine-tune our data pipelines Build and Promote best engineering practices in areas of version control system, CI/CD, code review, pair programming Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery Stay up-to-date with the latest technologies and industry trends, and proactively recommend improvements to our data platform. Basic Qualifications What you bring to the role: 4+ years of data engineering experience building, working & maintaining scalable data infrastructure (data pipelines & ETL processes on big data environments) 2+ years of experience with Cloud columnar databases (Snowflake, Google BigQuery, Amazon Redshift) Proven experience as a CI/CD Engineer or DevOps Engineer, with a focus on data platforms and analytics (Terraform, Docker, Github Actions) Experience with Cloud Platform (AWS, Google Cloud) Proficiency in query authoring (SQL) and data processing (batch and streaming) Intermediate experience with any of the programming language: Python, Go, Java, Scala, we use primarily Python Experience with ETL schedulers such as Apache Airflow, AWS Glue or similar frameworks Developer skills; demonstrating a strong passion to design scalable and fault-tolerant software systems Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams. Preferred Qualifications Extensive experience with Snowflake or similar cloud warehouses (Bigquery, Redshift) Familiarity with infrastructure as code principles and tools (e.g., Terraform, CloudFormation, Github Actions) Experience with version control systems (e.g., Git) and CI/CD best practices for software development to bring automation Expert knowledge in python Familiarity with Airflow, Fivetran, Hightouch Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai Show more Show less

Ultimate.ai Data Science Pune, Maharashtra, India Posted on May 30, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Our Enterprise Data & Analytics (EDA) is looking for an experienced Senior Data Engineer to join our growing data engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices with involvement in all aspects of the software development lifecycle. You will craft and develop curated data products, applying standard architectural & data modeling practices to maintain the foundation data layer serving as a single source of truth across Zendesk . You will be primarily developing Data Warehouse Solutions in BigQuery/Snowflake using technologies such as dbt, Airflow, Terraform. What You Get To Do Every Single Day Collaborate with team members and business partners to collect business requirements, define successful analytics outcomes and design data models Serve as Data Model subject matter expert and data model spokesperson, demonstrated by the ability to address questions quickly and accurately Implement Enterprise Data Warehouse by transforming raw data into schemas and data models for various business domains using SQL & dbt Design, build, and maintain ELT pipelines in Enterprise Data Warehouse to ensure reliable business reporting using Airflow, Fivetran & dbt Optimize data warehousing processes by refining naming conventions, enhancing data modeling, and implementing best practices for data quali ty testing Build analytics solutions that provide practical insights into customer 360, finance, product, sales and other key business domains Build and Promote best engineering practices in areas of version control system, CI/CD, code review, pair programming Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery Work with data and analytics experts to strive for greater functionality in our data systems Basic Qualifications What you bring to the role: 5+ years of data engineering experience building, working & maintaining data pipelines & ETL processes on big data environments 5+ years of experience in Data Modeling and Data Architecture in a production environment 5+ years in writing complex SQL queries 5+ years of experience with Cloud columnar databases (Snowflake, Google BigQuery, Amazon Redshift) 2+ years of production experience working with dbt and designing and implementing Data Warehouse solutions Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams. Intermediate experience with any of the programming language: Python, Go, Java, Scala, we primarily use Python Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Preferred Qualifications Hands-on experience with Snowflake data platform, including administration, SQL scripting, and query performance tuning Good Knowledge in modern as well as classic Data Modeling - Kimball, Innmon, etc Demonstrated experience in one or many business domains (Finance, Sales, Marketing) 3+ completed projects with dbt Expert knowledge in python Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai Show more Show less

Ultimate.ai Data Science Pune, Maharashtra, India Posted on May 30, 2025 Apply now Job Description Note***: This is a hybrid role, combining remote and on-site work, requiring 3 days in the office, and relocation to Pune. Our Enterprise Data & Analytics (EDA) is seeking an experienced Senior Data Engineer to join our growing data engineering team. You’ll work in a collaborative Agile environment using the latest engineering best practices and be involved in all aspects of the software development lifecycle. You will craft and develop curated data products, applying standard architectural & data modeling practices to maintain the foundation data layer serving as a single source of truth across Zendesk. You will be primarily developing Data Warehouse Solutions in BigQuery/Snowflake using technologies such as dbt, Airflow, and Terraform. What You Get To Do Every Single Day Collaborate with team members and business partners to collect business requirements, define successful analytics outcomes and design data models Serve as Data Model subject matter expert and data model spokesperson, demonstrated by the ability to address questions quickly and accurately Implement Enterprise Data Warehouse by transforming raw data into schemas and data models for various business domains using SQL & dbt Design, build, and maintain ELT pipelines in Enterprise Data Warehouse to ensure reliable business reporting using Airflow, Fivetran & dbt Optimize data warehousing processes by refining naming conventions, enhancing data modeling, and implementing best practices for data quality testing Build analytics solutions that provide practical insights into customer 360, finance, product, sales and other key business domains Build and Promote best engineering practices in areas of version control system, CI/CD, code review, pair programming Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery Work with data and analytics experts to strive for greater functionality in our data systems Basic Qualifications What you bring to the role: 5+ years of data engineering experience building, working & maintaining data pipelines & ETL processes on big data environments 5+ years of experience in Data Modeling and Data Architecture in a production environment 5+ years in writing complex SQL queries 5+ years of experience with Cloud columnar databases (Snowflake, Google BigQuery, Amazon Redshift) 2+ years of production experience working with dbt and designing and implementing Data Warehouse solutions Ability to work closely with data scientists, analysts, and other stakeholders to translate business requirements into technical solutions. Strong documentation skills for pipeline design and data flow diagrams. Intermediate experience with any of the programming language: Python, Go, Java, Scala, we primarily use Python Integration with 3rd party API SaaS applications like Salesforce, Zuora, etc Ensure data integrity and accuracy by conducting regular data audits, identifying and resolving data quality issues, and implementing data governance best practices. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Preferred Qualifications Hands-on experience with Snowflake data platform, including administration, SQL scripting, and query performance tuning Good Knowledge in modern as well as classic Data Modeling - Kimball, Innmon, etc Demonstrated experience in one or many business domains (Finance, Sales, Marketing) 3+ completed projects with dbt Expert knowledge in python Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based. Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Apply now See more open positions at Ultimate.ai Show more Show less

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located in our amazing Pleasanton office! We promote Workday’s core values, with ‘Employees’ being our first! This is why we offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone. We are looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun. About The Role The Workday Customer Support Team is passionate about Customer service, innovation and excellence. They are trusted advisers who investigate, diagnose and deliver time sensitive, business-critical solutions to our customers. Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes. What would you do all day? Handle a queue of Time Management support cases, prioritizing issues based on severity and customer impact Work through exciting problems, motivate change and implement solutions Handle time critical issues Build solid relationships with our customers Collaborate with Product Managers, QA and Development to determine solutions or workarounds Balance ownership of existing case load while troubleshooting newly discovered issues Maintain your knowledge of new functionality and compliance changes Maintain certifications and training as required for the role Get involved with initiatives, councils and projects that inspire your passion in support Use your energy, drive and resourcefulness to encourage, mentor and coach others throughout the company Participate in rostered shifts as part of our 24/7 Global Support shifts (Support Around the World) Key Responsibilities: Understand and support our customers in the following areas: Time Off and Leave of Absence Scheduling and Labor Optimization, including Schedule Generation and Labor Demand and Forecasting Time Tracking, including validations and configurations Time Management Integrations About You Basic Qualifications 3+ years in one of the following: 3 years of experience with SaaS Enterprise software (eg. SaaS, Oracle, SAP, Netsuite, Zuora, Infor, Taleo, onsite ERP, Peoplesoft, Kronos, Cornerstone or a similar application) in a support, implementation or consulting environment Confident communicator (verbally and in writing), who collaborates with business users and peers at all levels and varying technical abilities Basic knowledge or previous experience with Object Oriented Programming languages (e.g. Java, C++, Python, C#, Ruby, PHP, TypeScript, Kotlin, Swift or similar) Ability to read and analyze log files Basic knowledge of SQL syntax to read existing scripts and queries. Basic experience with api client (SoapUI, Test Studio, and/or Postman/Bruno) Other Qualifications Demonstrable ability to support or implement HCM, Workforce Management, Payroll or Higher Ed applications Ability to engage and coordinate multiple teams to identify and raise importance of critical issues to obtain expedited outcomes Ability to collaborate with multiple partners across a diverse organization Demonstrate resilience when faced with tight resolution timeframes and conflicting/opposing priorities Manage incoming case queue(s), promptly prioritizing and resolving a wide range of education related inquiries. Resolutions may include in-depth analysis, troubleshooting, and working with other internal teams Experience building internal and/or external facing documentation (KCS experience a plus) Previous experience with web service integrations that use SOAP, WSDL, XML is an advantage Previous experience performing in depth log analysis is an advantage Previous experience with health monitoring tools is an advantage Previous experience using and writing SQL basic queries is an advantage Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less

Project Role : Business Architect Project Role Description : Define opportunities to create tangible business value for the client by leading current state assessments and identifying high level customer requirements, defining the business solutions and structures needed to realize these opportunities, and developing business case to achieve the vision. Must have skills : SAP Ariba Cloud Integration Gateway (CIG) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Architect, you will define opportunities to create tangible business value for the client by leading current state assessments and identifying high-level customer requirements. Your typical day will involve collaborating with various stakeholders to understand their needs, analyzing existing processes, and designing innovative solutions that align with the client's strategic goals. You will also be responsible for developing comprehensive business cases that outline the necessary steps to achieve the envisioned outcomes, ensuring that all proposed solutions are practical and beneficial for the organization. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Analyze and document business processes to identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Ariba Cloud Integration Gateway (CIG).- Strong understanding of business process modeling and analysis.- Experience with stakeholder management and communication.- Ability to develop and present business cases effectively.- Familiarity with project management methodologies. Additional Information:- The candidate should have minimum 5 years of experience in SAP Ariba Cloud Integration Gateway (CIG).- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

The Corporate Data team at Zuora is responsible for building a “data mindset” culture within the company. We aim to maximize the value of our data to improve the customer experience and boost company growth and employee productivity. Our team includes data engineers, data scientists, and machine learning engineers working closely to design and build complete solutions. As a Machine Learning Engineer on the team, you’ll have the opportunity to: Design and implement ML and AI-powered products that leverage the wealth of mission-critical subscription, billing, and payment data our customers manage on the Zuora platform. Evaluate and improve model accuracy, scalability, and performance using appropriate metrics at the industry scale. Research and experiment with cutting-edge ML techniques and optimize model performance to enhance existing and new “smart” products. Deepen your knowledge of the customer lifecycle at a B2B company and contribute directly to maximizing revenue and customer retention. Collaborate with product teams, data engineers, and customer success teams to create end-to-end solutions that scale in production. What you’ll do Improvement of Current Systems: Gather metrics on the performance and effectiveness of the current product. Continuously fine-tune & retrain models to ensure the systems remain efficient. New Product Feature Development: Proactively identify opportunities to enhance our product offerings with machine learning and AI-driven features. Lead the design and development of innovative solutions that align with market demands and customer needs. Best Practices and Governance: Establish and document best practices for training, evaluating, and operating machine learning and AI models. Promote a culture of responsible AI and ensure compliance with data privacy regulations. Your experience and skills Bachelor’s or Master’s in Computer Science, Statistics, Machine Learning, or a related field. 3+ years of relevant technical experience as a Data Scientist, Machine Learning Engineer, or Sofware Engineer Exposure to relevant business domains, including sales, marketing, subscription management, accounts receivable, payment processing, and product analytics. Proficiency in python and common machine learning frameworks such as scikit-learn Solid understanding of software development life cycle and software engineering principles Experience with one or more subfields – sentiment analysis, predictive modeling, etc. Understanding of the machine learning pipeline for deployment and production Excellent communication and teamwork skills to collaborate with cross-functional teams. A passion for staying updated with the latest advancements in data science and AI. As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected, and valued, we support ZEOs with: Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days, and company-wide end-of-year break 6 months of fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing

Who We Are Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more. About The Job As a Salesforce Developer in Motive’s Enterprise Systems team, you will be working with the team that is building and maintaining systems used by our Customers and internal Sales, Sales Operations, Marketing, Marketing Operations, Customer Success, Customer Support and Finance teams. You will be responsible for implementing scalable Salesforce related technical solutions that will significantly impact Motive’s growth and global expansion. What You’ll Do Develop efficient and quality code supported by Salesforce platform Understand the scope & timeline of a program assigned Should be proficient in understanding and working in an integrated CI/CD space Collaborate with the cross functional team to understand customer requirements and provide technical expertise Conducting product demonstrations in Sprint Reviews, presenting technical solutions through POC as applicable and required Actively participate in scrum ceremonies Have a strong bias for action to respond to Production disruptions of any kind and resolve them as they happen. Adhere to Salesforce best practices, maintain code documentation, and write / maintain test classes for all custom development Write maintainable code with extensive test coverage, source control, adherence to release cycles, and continuous integration/continuous deployment practices. Work closely with technical SMEs to analyze the business needs and design tailored solutions using Salesforce products and platform capabilities. This may involve customizing Salesforce applications, integrating third-party systems, and architecting scalable solutions that meet customer requirements. Offer recommendations for optimizing and enhancing existing Salesforce implementations to maximize business value. Active participation in maintaining Production Quality, Tech Debt Control and DevOps procedures & processes. Contribute to technical documentation Strong attention to detail and excellent problem solving skills. Continuous Learning: Stay updated with the latest Salesforce features, updates, and best practices. Participate in training programs, certifications, and industry events to expand knowledge and expertise in Salesforce technologies. What We’re Looking For Bachelor’s degree in Computer Science, Engineering, or a related field. (Master’s degree preferred) 6+ years of Salesforce application development experience Salesforce Platform Developer I certification or higher level certification. Expert in CPQ, LWC, Apex, VisualForce, SOQL/SOSL, and Javascript Experience with Salesforce Sales Cloud, Service Cloud, & Experience Cloud; Commerce Cloud experience is preferred Experienced with Salesforce SOAP API, REST API, and BULK API Experienced with Web UI frameworks in Visualforce pages or Lightning components Proficient in CI/CD DevOps procedures, GitHub, GearSet. Familiarity with sfdx is a plus Excellent communication and analytical skills Experience with Zuora Billing, Netsuite is a plus Experience with TDD, QA testing and framework testing a plus Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. Please review our Candidate Privacy Notice here . UK Candidate Privacy Notice here. The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. Show more Show less