346 Zuora Jobs - Page 11

Summary: We are seeking a highly skilled and experienced Salesforce Developer to join our team. The ideal candidate will have over 6 - 9 years of experience in information technology and services , with a strong background in various Salesforce platforms and technical skills. The Salesforce Developer will be responsible for designing, implementing, and optimizing Salesforce solutions to meet business requirements across multiple industries. Certifications: Salesforce Certified Associate, Administrator, Platform Developer 1, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Consultant, Application Architect, Integration Architect, Data Architect, Sharing and Visibility Architect. Experience: Proven track record of successful Salesforce implementations in various industries, including auto, media, education, telecom, banking, and marketing. Skills: Strong expertise in Salesforce platforms, Apex programming, Visualforce Pages, HTML, Aura, LWC, REST and SOAP Integration. Key Responsibilities: Architect and Design: Develop and implement scalable Salesforce solutions, including Sales Cloud, Service Cloud, Community Cloud, Velocity, B2B Commerce Cloud, Pardot, and Marketing Cloud. Technical Leadership: Technical teams lead in the development and integration of Salesforce applications, ensuring best practices and high-quality standards. Integration: Manage REST and SOAP integrations with third-party systems such as Zuora, PayPal, Service Now, and others. Development: Utilize Apex programming, Visualforce Pages, Aura, and Lightning Web Components (LWC) to build custom solutions. Project Management: Oversee projects from conception to completion, ensuring timely delivery and alignment with business goals. Client Collaboration: Work closely with clients to understand their needs and provide tailored Salesforce solutions. Training and Mentorship: Provide guidance and mentorship to junior developers and team members. Show more Show less

Goldcast is an AI-powered B2B Video Campaign Platform that transforms marketing by putting video and events at the heart of the customer journey. Thousands of enterprise B2B marketers, from companies like 6Sense, LG, Zuora, and Mailchimp, leverage Goldcast to more effectively get in front of their audience, repurpose and create engaging and consumable video content, and capitalize on brand authority and intent. Goldcast was founded in mid-2020 at Harvard Business School. Since then, we have raised over $40mn, built a bi-continental team of excellent teammates, and are one of the market leaders in the enterprise digital events space. We count 400 great B2B firms as customers and were recently featured in G2's list of 100 fastest-growing software companies. Position Overview This is a critical role that requires a detail-oriented, proactive professional who thrives in a fast-paced, remote-first environment. We are looking for a detail-driven, proactive Manager, Finance to join our growing team. In this critical role, you’ll lead day-to-day financial operations and compliance efforts for both our India and U.S. entities. Reporting directly to the VP of Finance, you’ll collaborate cross-functionally with teams including Sales, Marketing, Legal, and external partners to ensure accurate reporting, compliance, and operational excellence. This is a great opportunity for someone who thrives in a fast-paced, remote-first environment and enjoys building robust financial processes that scale with growth. What You’ll Do Lead end-to-end accounting operations across India and U.S. entities in accordance with local and U.S. GAAP standards. Own the month-end close process, including journal entries, reconciliations, consolidations, and reporting on areas like revenue recognition, AR/AP, and fixed assets. Prepare monthly financial statements and deliver in-depth financial analyses and insights to leadership. Manage statutory audits, tax audits, GST filings, and regulatory compliance requirements. Oversee AR/AP operations, cash flow monitoring, and ensure accurate invoicing. Drive tax calculations, assessments, and audit preparation in partnership with advisors and internal stakeholders. Maintain and improve standard operating procedures (SOPs) for finance operations. Generate and analyze MIS reports for internal leadership and decision-making. Strengthen internal controls and ensure compliance with governance frameworks. Collaborate with cross-functional teams to streamline and automate financial processes. Who You Are We welcome applicants from diverse professional backgrounds. Even if you don’t meet every listed qualification, if you’re excited about the role and believe you could contribute meaningfully, we encourage you to apply. Chartered Accountant (CA) or CPA with 4–5 years of post-qualification experience Experience working in or with B2B SaaS or multinational companies Background in Big 4 accounting firms is a plus Proficiency in financial tools like QuickBooks and Zoho Books Strong Excel skills and ability to work with large data sets and dashboards Excellent verbal and written communication skills Experience managing statutory audits and compliance in India Self-starter with a solution-oriented and process-driven mindset Comfortable working independently and cross-functionally in a remote setup Based in or willing to relocate to Bangalore (preferred) Key Competencies Strong analytical and financial modeling skills Exceptional attention to detail and organization Effective collaboration and communication across teams Adaptability to thrive in a dynamic, fast-paced environment Compensation Goldcast is a remote organization with access to an office in Boston for occasional gatherings. The CEO is located in the Boston area. Goldcast.io offers a competitive salary, benefits package, and opportunities for professional growth and development. The salary range for this role is INR 20,00,000 to 30,00,000, with flexibility based on the candidate's qualification, experience and last drawn salary. Additionally, we provide a comprehensive benefits package. Goldcast.io is an equal opportunity employer and values diversity within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Location: Remote (India) – Preference for candidates based in Bangalore Show more Show less

Sr. NetSuite Functional Consultant0 Bachelors degree or equivalent in Finance, Accounting, or Info Systems discipline. Minimum of 6+ years of related work experience in an operational role and some project and/or change management experience. Experience working with Auditors both internal and external ensuring that business processes and Change control processes are SOX compliant is mandatory. Experience in a high-change, rapidly growing business is a plus. Strong relationship building Effective communicator that works well in a collaborative team setting Exceptional ability to gather, organize and evaluate any information or data needed as input from stakeholders and the development team to determine requirements and specifications. Must be able to design and architect process flows for end-to-end business processes. Should be able to optimize existing flows and ensure all designs are Ability to simultaneously manage multiple projects, and priorities and complete objectives on time. Exception handling experience in implementation Excellent communication skills, including both verbal and written. Excellent problem-solving skills, conflict/resolution management, active listening, time management, and excellent interpersonal skills. Exposure to process development and change execution. Ability to interact with all levels of business users across functional teams (end- users/executives). Should have done 1 or more Netsuite implementations Strong Netsuite ERP Knowledge and experience. Setups and Configurations, Saved Searches and reports. The mandatory requirement is to have functional experience in Receivables, Order Management, and Inventory within Netsuite Experience working with Professional Services organizations and applications like KANTATA Should represent SaaS Engineering on design discussions needed with Business Stakeholders and other teams in the company Must have knowledge of Netsuite technical components scripts, workflows, etc. Candidates must have experience working with technical teams across different time zones. Must be able to drive process changes and reverse engineer processes if needed Must have extensive Netsuite reporting experience. Experience in additional systems like Salesforce, Zuora Revenue (Rev Pro), COUPA, and VENA will be a huge bonus CAN DO attitude, Ability and desire to work in a fast-paced and continually evolving environment Show more Show less

Sr. NetSuite Functional Consultant0 Bachelors degree or equivalent in Finance, Accounting, or Info Systems discipline. Minimum of 6+ years of related work experience in an operational role and some project and/or change management experience. Experience working with Auditors both internal and external ensuring that business processes and Change control processes are SOX compliant is mandatory. Experience in a high-change, rapidly growing business is a plus. Strong relationship building Effective communicator that works well in a collaborative team setting Exceptional ability to gather, organize and evaluate any information or data needed as input from stakeholders and the development team to determine requirements and specifications. Must be able to design and architect process flows for end-to-end business processes. Should be able to optimize existing flows and ensure all designs are Ability to simultaneously manage multiple projects, and priorities and complete objectives on time. Exception handling experience in implementation Excellent communication skills, including both verbal and written. Excellent problem-solving skills, conflict/resolution management, active listening, time management, and excellent interpersonal skills. Exposure to process development and change execution. Ability to interact with all levels of business users across functional teams (end- users/executives). Should have done 1 or more Netsuite implementations Strong Netsuite ERP Knowledge and experience. Setups and Configurations, Saved Searches and reports. The mandatory requirement is to have functional experience in Receivables, Order Management, and Inventory within Netsuite Experience working with Professional Services organizations and applications like KANTATA Should represent SaaS Engineering on design discussions needed with Business Stakeholders and other teams in the company Must have knowledge of Netsuite technical components scripts, workflows, etc. Candidates must have experience working with technical teams across different time zones. Must be able to drive process changes and reverse engineer processes if needed Must have extensive Netsuite reporting experience. Experience in additional systems like Salesforce, Zuora Revenue (Rev Pro), COUPA, and VENA will be a huge bonus CAN DO attitude, Ability and desire to work in a fast-paced and continually evolving environment Show more Show less

Responsibilities: ●Knowledge on Account, contact and billing, payments. ●Understanding on Order actions for subscription management. ●Good Understanding to Product catalog and charge models. ●Good to have hands on Bill Runs, Billing Document posting, cancel, apply payment and DM/CM along with regenerate and share billing documents. ●Good hands on configure reports, Share, and extract data from data sources. ●Ability to Run Workflows, test, and debug simple errors. Product catalog and Quoting templates. ●Understanding on Application processors, Data augmentation. Good to have: Hands on JavaScript, SQL, CSS, jQuery, Python, Rest/Soap APIs etc., Zuora Admin/Developer Certification Job Types: Full-time, Permanent, Fresher Pay: ₹400,000.00 - ₹1,500,000.00 per year Schedule: Day shift Monday to Friday Morning shift Work Location: In person

About AutoZone AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 6,000 stores in the US, Puerto Rico, Mexico, and Brazil. Each store carries an extensive line of cars, sport utility vehicles, vans, and light trucks, including new and remanufactured hard parts, maintenance items, and accessories. We also sell automotive diagnostic and repair software through ALLDATA, diagnostic and repair information through ALLDATAdiy.com, automotive accessories through AutoAnything.com, and auto and light truck parts and accessories through AutoZone.com. Since opening its first store in Forrest City, Ark. on July 4, 1979, the company has joined the New York Stock Exchange (NYSE: AZO) and earned a spot in the Fortune 500. AutoZone has been committed to providing the best parts, prices, and customer service in the automotive aftermarket industry. We have a rich culture and history of going the Extra Mile for our customers and our community. At AutoZone you’re not just doing a job; you’re playing a crucial role in creating a better experience for our customers while creating opportunities to DRIVE YOUR CAREER almost anywhere! We are looking for talented, customer-focused people, enjoy helping others, and have the DRIVE to excel in a fast-paced environment! Position Summary ALLDATA LLC, the leading provider of automotive business solutions, is seeking an experienced Zuora Systems Administrator to join its Technology Infrastructure team. As a member of an innovative and high-performing Zuora infrastructure team you will be responsible for providing administrative and technical support to our IT operations, product engineering, QA, and data service support teams. The Zuora Systems Administrator will be responsible for servicing new and existing infrastructure, operating systems, security, and application patching, participating in application and server modernization projects, maintaining monitoring systems, supporting compliance audit requests, and advocating for automation and application of industry best practices throughout the ALLDATA infrastructure. Key Responsibilities Maintain daily business operations and collaborate with team members to complete assigned Agile story work Support internal customers’ server requests and problems by responding within ticket management system Plan, design, configure, patch, test, automate, and implement system changes Document processes, procedures, configuration settings and infrastructure design for business continuity and disaster recovery Includes on-call activities in team rotation Apply strong technical problem-solving skills daily Be proactive with a focus on constant improvement and follow through at all levels Demonstrate your ability to work in a fast-paced environment while balancing multiple priorities Provide excellent oral and written communication Support all Zuora or related financial system changes, inclusive of design documentation, implementation testing along with preparation of supporting testing documentation. Participate in technical discussions and define requirements for cross-functional projects that interface with billing Provide expertise in design, develop and deployment in business process automation using custom workflows Provide expertise in building custom reports for cross functional teams Perform Zuora system administration tasks Create process flow documentation and assistance with user training as needed. Escalate close issues and leverage appropriate resources to ensure successful system performance. Troubleshoot and conduct root cause analysis of incidents and outages, remediations are implemented for future avoidance, including appropriate communications to business stakeholders. Ensure operational excellence around process and procedures, maintain process documentation. Communicate with internal customers and senior management regularly on status, risks and emergent issues Education Requirements And Experience Bachelor’s degree in Computer Science or related field preferred. MUST have 3+ years of hands-on experience Resource must be Zuora certified admin Thorough understanding of Agile software development methodologies, values, and procedures Able to perform tasks with little or no technical supervision Must be a team player with great interpersonal and communication skills; time-management skills are critical Experience working in Zuora sandbox including deployment across multiple tenants Experience working in Zuora APIs Knowledge of SQL Resource musty be well versed with configuring and managing settings for Zuora Platform, Billing, Payments, and Finance Global company experience with excellent written and oral communication skills Strong analytical and problem solving skills Nice to Have The Zuora Systems Administrator should possess 5+ years of hands-on experience directly related to following Drupal/web development basic knowledge Any CRM tool integrations like MSD Multi country, multi language and multi currency experience Our Values An AutoZoner Always... PUTS CUSTOMERS FIRST CARES ABOUT PEOPLE STRIVES FOR EXCEPTIONAL PERFORMANCE ENERGIZES OTHERS EMBRACES DIVERSITY HELPS TEAMS SUCCEED Show more Show less

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers. For more information about our privacy policy and how to manage cookies, visit our Privacy Policy. Role: IT Technical Specialist Job Experience: Salesforce Developer Experience Level:5-10 years Job Location: Hyderabad, India – Hybrid(60% office, 40% remote) Employment Type: Full time (Regular) Job level: D Benefits: Competitive salary; high quality healthcare for employee, dependents and parents; annual healthcare assessments; employee provident fund; life and accident insurance; childcare reimbursements for working mothers; 3 days paid volunteering; optional meal cards. AVEVA is an Equal Opportunity Employer, and we take immense pride in the diversity of our people. Potential is as important as experience, and the perfect candidate doesn’t exist, so don’t be deterred if you don’t meet every requirement – we want to hear from you! The Job: Join our team and take your Salesforce development career to the next level! Apply now to be part of our innovative and dynamic organization. Key Responsibilities: Lead the design and development of complex Salesforce solutions, including customizations, integrations, and enhancements. Collaborate with business stakeholders to gather and analyze requirements and translate them into technical solutions. Architect scalable and robust Salesforce solutions that align with best practices and industry standards. Mentor and provide guidance to junior developers, sharing your expertise and knowledge of the Salesforce platform. Develop and maintain Apex code, Visualforce pages, Lightning components, and other custom solutions. Implement and customize Salesforce features, such as objects, fields, workflows, validation rules, and process automation. Conduct code reviews and ensure adherence to coding standards and best practices. Perform unit testing, debugging, and troubleshooting to ensure the quality and stability of Salesforce applications. Manage deployments and release management processes in Salesforce environments. Provide technical leadership and support for ongoing maintenance and administration of Salesforce orgs. Stay up to date on Salesforce updates, new features, and emerging technologies, and evaluate their impact on our Salesforce ecosystem. Collaborate with cross-functional teams to drive continuous improvement and innovation in Salesforce solutions. Knowledge, Skills & Experience Required: Bachelor’s degree in computer science, Information Technology, or a related field. Minimum of 5 years of hands-on experience with the Salesforce platform, including configuration, customization, and development. Salesforce Certified Platform Developer II certification is required. Strong proficiency in Apex, Visualforce, Lightning Web Components, SOQL, SOSL, and Salesforce APIs. Experience with Salesforce integration technologies, such as REST/SOAP APIs, Platform Events, and Salesforce Connect. In-depth understanding of Salesforce data model, security model, and sharing settings. Experience with Salesforce development tools, including Salesforce DX, Git, Copado and CI/CD pipelines. Proven track record of delivering complex Salesforce projects on time and within budget. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Desirable skills : Experience with Agile/Scrum methodologies is a plus. Experience with lead-to-cash domain knowledge is a plus. Experience with DocuSign CLM, Zuora and MuleSoft is a plus. IT DD team @ Aveva: As part of the strategic IT program, Digital Delivery team has been established around 10 years ago to streamline Aveva’s Business Systems and upgrade to the latest forefront digital applications such as Salesforce, Oracle ERP and MS apps and many more tools and apps. AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world. Show more Show less

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work®! Yext is searching for a Team Lead, Collections . The Collections Team is responsible for managing, maintaining, and monitoring the company's customer collections. Reporting directly into the Manager, Billing and Collections based in the US, this role will lead the collections efforts of the company, ensuring timely collections and accurate reporting. The Collections team's responsibilities include: Daily collections followups and working with account managers and customers on past due invoices to resolve any billing questions Working with external teams such as legal to review bankruptcy filings, ensuring documentation is processed and reporting is complete. Cash forecasting ownership, ensuring collection targets are met. Helping resolve complex customer inquiries and issues inclusive of helping with compiling and monitoring payment plans for customers. Planning and executing short and long term billing and collections project initiatives and process improvements, including automation of workflows. The Collections team works closely with the Sales and Revenue Operations teams to drive timely collections and ensure accurate cash forecasting. They also collaborate with the Billing Operations team, Indirect Tax, and other members of the Finance team on monthly reconciliation efforts. This includes reviewing data for irregularities, reviewing errors on a regular and on-going basis, and providing regular feedback to internal teams on reconciliation progress. This role is fully on-site in our Hyderabad, India office. What You'll Do Work closely with Revenue Operations and assess complex customer collection issues or requests. Manage the team to triage daily inbound collections inquiries and ensure team members are driving their tickets to completion. Work within cross-functional teams to resolve collections issues and implement collections process improvements. Analyze errors and trace them back to the root cause using the raw data in the appropriate database to implement systemic fixes rather than repetitive data fixes. Manage vendor relationships to optimize collections systems to drive efficiency and reduce errors. Recommend and develop practical operating procedures and policies in the collections process. Monitor the operation of the team and the systems to ensure accurate cash application and development of collection performance metrics. Manage invoice discrepancy resolution. Lead cash forecasting and collection related analysis and perform ad hoc analysis to respond to senior management's review. Plan and implement quality assurance and Standard Operating Procedures for all processes. Identify opportunities to automate and leverage AI to streamline processes and lead the process improvement projects Lead personnel development and ensure clear team communication What You Have BA/BS degree, preferably in an Accounting, Finance, or other related field 5+ years of work experience in Billing and Collections, or other accounting related field Proficient with MS Office tools, highly proficient in Microsoft Excel Experience in finance/business process improvement initiatives Proven ability to manage, develop, and motivate direct reports Extremely detail oriented and process driven, with a proactive focus on efficiency and problem solving Exhibit flexibility, adaptability, and professional judgment in quickly evolving scenarios with minimal supervision Ability to effectively communicate and collaborate across teams in a changing environment Quick learner, intellectually curious, and excited by the challenge of mastering and improving complex systems Comfortable with significant responsibility in a fast-paced and constantly evolving environment Ability to manage multiple projects concurrently and work well under pressure in a deadline driven, results oriented environment Experience with Zuora, Salesforce or Netsuite required Must have prior experience working in an international business environment Perks and Benefits At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation : We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package : Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health & Wellness Offerings : We provide medical insurance with 7L coverage , including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. #LI-RD1 #LI-Onsite Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role The solution architect is a key member of the professional services team responsible for the design and architecture of Zuora solutions. The position requires strong consulting skills with the ability to effectively command a room. The solution architect plays a lead role during the implementation, identifying and documenting client business requirements, mapping and configuring the Zuora solution to meet the client’s requirements and providing guidance to the client to achieve a successful implementation. They must identify potential issues and risks early in an implementation to develop mitigation strategies and contingency plans. A solid candidate will have an innate ability to simplify complex technology concepts and to plan, prioritize and seamlessly integrate all moving parts to deploy successful solutions. This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. What you’ll do Solution design using the full Zuora product portfolio Design and validate that the proposed solution architecture supports the stated and implied business requirements Review technical team deliverables for compliance with architecture standards, guidelines and leverages best practices Articulate and present different point of views on various technologies Present Architecture deliverables such as Ecosystem and Integration diagrams, ERD, Business Process Flows, Swim lanes, Visio and Mock-ups Exhibit strong executive presence and ability to interact and effectively communicate with key project sponsors from CXO to end users. Deliver Expert Services to the Zuora Partners Your experience Must have enterprise level experience, within a professional services organisation, as a Solution Architect and/or Business Consultant with a leading technology consulting or product company, delivering moderate to complex ERP, billing, revenue, procurement and/or CRM solutions. Demonstrated leadership abilities to lead business discussions with customers and architect the value of our solution and the best practices to implement it Experience in requirements gathering, use cases documentation, business analysis, systems design and integration, user interface design and implementation Experience in data analysis, conversion and migration, interfaces and reports Experience with system design using configuration and/or customization, integration, testing and support Experience in delivering end to end solutions through the entire SDLC - right from running the client facing workshops, design, build, test, deployment, UAT and handover Experience in Waterfall and Agile methodologies Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a diverse and distributed team to deliver exceptional customer results in a rapid paced implementation environment Experience with accounting and be able to converse effectively with Finance teams Experience managing tasks on multiple projects simultaneously #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Show more Show less

Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a ‘Best Place to Work’ globally by industry leaders such as Built In, Fortune, and Great Place To Work®! Responsibilities Yext is searching for a Team Lead, Collections . The Collections Team is responsible for managing, maintaining, and monitoring the company’s customer collections. Reporting directly into the Manager, Billing and Collections based in the US, this role will lead the collections efforts of the company, ensuring timely collections and accurate reporting. The Collections team’s responsibilities include: Daily collections followups and working with account managers and customers on past due invoices to resolve any billing questions Working with external teams such as legal to review bankruptcy filings, ensuring documentation is processed and reporting is complete. Cash forecasting ownership, ensuring collection targets are met. Helping resolve complex customer inquiries and issues inclusive of helping with compiling and monitoring payment plans for customers. Planning and executing short and long term billing and collections project initiatives and process improvements, including automation of workflows. The Collections team works closely with the Sales and Revenue Operations teams to drive timely collections and ensure accurate cash forecasting. They also collaborate with the Billing Operations team, Indirect Tax, and other members of the Finance team on monthly reconciliation efforts. This includes reviewing data for irregularities, reviewing errors on a regular and on-going basis, and providing regular feedback to internal teams on reconciliation progress. This role is fully on-site in our Hyderabad, India office. What You'll Do Work closely with Revenue Operations and assess complex customer collection issues or requests. Manage the team to triage daily inbound collections inquiries and ensure team members are driving their tickets to completion. Work within cross-functional teams to resolve collections issues and implement collections process improvements. Analyze errors and trace them back to the root cause using the raw data in the appropriate database to implement systemic fixes rather than repetitive data fixes. Manage vendor relationships to optimize collections systems to drive efficiency and reduce errors. Recommend and develop practical operating procedures and policies in the collections process. Monitor the operation of the team and the systems to ensure accurate cash application and development of collection performance metrics. Manage invoice discrepancy resolution. Lead cash forecasting and collection related analysis and perform ad hoc analysis to respond to senior management’s review. Plan and implement quality assurance and Standard Operating Procedures for all processes. Identify opportunities to automate and leverage AI to streamline processes and lead the process improvement projects Lead personnel development and ensure clear team communication What You Have BA/BS degree, preferably in an Accounting, Finance, or other related field 5+ years of work experience in Billing and Collections, or other accounting related field Proficient with MS Office tools, highly proficient in Microsoft Excel Experience in finance/business process improvement initiatives Proven ability to manage, develop, and motivate direct reports Extremely detail oriented and process driven, with a proactive focus on efficiency and problem solving Exhibit flexibility, adaptability, and professional judgment in quickly evolving scenarios with minimal supervision Ability to effectively communicate and collaborate across teams in a changing environment Quick learner, intellectually curious, and excited by the challenge of mastering and improving complex systems Comfortable with significant responsibility in a fast-paced and constantly evolving environment Ability to manage multiple projects concurrently and work well under pressure in a deadline driven, results oriented environment Experience with Zuora, Salesforce or Netsuite required Must have prior experience working in an international business environment Perks And Benefits At Yext, we take pride in our diverse workforce and prioritize creating an engaged and connected working environment. Our ambitious mission is to transform the enterprise with AI search, and we know that to achieve that, we need a global team of innovators, visionary thought leaders, and enthusiastic collaborators passionate about making a meaningful impact in the world and contributing to an extraordinary culture. Benefits We believe that people do their best when they feel their best — and to feel their best, they must be well-informed, fuelled, and rested. To ensure our employees are at their best, we offer a wide range of benefits and perks, including: Performance-Based Compensation: We offer an attractive bonus structure and stock options for eligible positions. Comprehensive Leave Package: Our leave package includes Paid Time Off (PTO), Parental Leave, Sick Leave, Casual Leave, Bereavement Leave, National Holidays, and Floating Holidays to ensure a healthy work-life balance. Health & Wellness Offerings: We provide medical insurance with 7L coverage, including enhanced parental and outpatient department (OPD) coverage for you, your spouse, two dependent children, and two parents (as applicable and subject to eligibility requirements). Relocation Benefits: We offer relocation assistance and an allowance to eligible candidates to help ease your transition. World-Class Office & Building Amenities: Our office has a top-notch infrastructure, including gaming rooms, a plush pantry, and breakout areas. Yext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form. Show more Show less

Job Role- Accounting Systems – Senior Manager Experience: Professional with implementation exposure or 10+ years experience in Financial Transformation / Finance System Implementation e.g Revenue Recognition (ASC 606) / Zuora Billing and subscription understanding and exposure / Quote to cash / Revenue Assessment and Analytics / Revenue Automation / Sub Ledger Implementation / Consulting Location: Kolkata, Bangalore, Mumbai,Hyderabad, Gurgaon Job Summary: A career in our Enterprise Risk and Regulatory vertical, within Advisory practice. It will provide you with the opportunity to address Financial reporting risk by helping the team in implementing and understanding (a) subledgers and rules engines that generate accounting entries that post to the General Ledger and (b) how quote to cash processes are implemented and designed across systems Job Description: As Senior Manager, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. You would be leading a team of ASC 606 implementations using Zuora and other similar tools. You would be part of end-to-end implementation, right from proposal building till UAT working hand in hand with our US team and end clients. Specific responsibilities include but are not limited to ● Implement end-to-end ASC 606 revenue automation solution Provide support to our clients with the accounting standards compliance ● Assist various teams involved in implementing system e.g. Revenue Automation system, Leasing standard system, Billing / subscription system implementation, etc. ● Assist in implementing CPQ and Billing / Subscription systems in the order / quote to cash cycle ● Work on a project involving implementing / testing on ERP or home-grown accounting systems ● Work on use cases, test cases and test results as per business requirements ● Work on multiple projects to provide solutions for end to end implementation and integration with client systems including performing unit and system testing to validate analytic procedures against expected results ● Being an effective communicator and keeping the project team updated on status General: ● Communicating clearly when writing, speaking and/or presenting to project stakeholders ● Collaborating and working effectively with a geographically dispersed team ● Being responsive to client demands, project deadlines, and defect discovery and resolution ● Utilizing effective time management, especially prioritizing tasks in collaboration with team members Skills: Must Have: ● Accounting / Engineering background and basic understanding of US GAAP / IFRS ● Exposure to transformation projects ● Project and team management experience ● Stakeholder management experience ● Ability to connect and build professional relations with Senior stakeholders ● Ability to understand accounting processes and systems ● Good knowledge in Revenue Recognition tools like Zuora Rev Pro, RevPro, RecVue, RigthRev ● Good knowledge in POB, Accounting Setup and Data Augmentation ● Must knowledge on Period Close and recon ● Good exposure in development skills, SQL or PL/SQL ● Good communications skills, stakeholder management and status reporting experience Good to Have: ● Zuora technical background ● ASC 606 (US GAAP) / IFRS 15 exposure ● Exposure in Order-to-cash implementation ● Worked on data integrations ● Consulting background Preferred Qualifications: B.Tech / Chartered Accountant / CPA (US) / ACCA / MBA (Finance) / B Com / M Com Show more Show less

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Zuora Platform. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located in our amazing Pleasanton office! We promote Workday’s core values, with ‘Employees’ being our first! This is why we offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone. We are looking for someone who has a creative approach and is eager to learn, support their colleagues, and have fun. About The Role The Workday Customer Support Team is passionate about Customer service, innovation and excellence. They are trusted advisers who investigate, diagnose and deliver time sensitive, business-critical solutions to our customers. Our customers rely on us all over the world, so our Customer Support teams participate in a regional shift pattern to achieve 365-day / 24x7 coverage, with flexibility to shift pattern changes. What would you do all day? Handle a queue of support cases, prioritizing issues based on severity and customer impact Work through exciting problems, motivate change and implement solutions Handle time critical issues Build solid relationships with our customers Collaborate with Product Managers, QA and Development to determine solutions or workarounds Balance ownership of existing case load while troubleshooting newly discovered issues Maintain your knowledge of new functionality and compliance changes Maintain certifications and training as required for the role Get involved with initiatives, councils and projects that inspire your passion in support Use your energy, drive and resourcefulness to encourage, mentor and coach others throughout the company Participate in rostered shifts as part of our 24/7 Global Support shifts (Support Around the World) Key Responsibilities: Understand and support our customers in the following areas: Compensation Review (Advanced Compensation) Period Activity Pay Manage Basis Total Severance Compensation Defaulting and Eligibility Rules Offer Compensation One-Time Payments About You Basic Qualifications 3 years of experience with SaaS Enterprise software (eg. SaaS, Oracle, SAP, Netsuite, Zuora, Infor, Taleo, onsite ERP, Peoplesoft, Kronos, Cornerstone or a similar application) in a support, implementation or consulting environment Other Qualifications Demonstrable ability to support or implement HCM, Workforce Management, Payroll, VMS or Higher Ed applications Ability to engage and coordinate multiple teams to identify and raise importance of critical issues to obtain expedited outcomes Ability to collaborate with multiple partners across a diverse organization Demonstrate resilience when faced with tight resolution timeframes and conflicting/opposing priorities Manage incoming case queue(s), promptly prioritizing and resolving a wide range of education related inquiries. Resolutions may include in-depth analysis, troubleshooting, and working with other internal teams. Experience building internal and/or external facing documentation (KCS experience a plus) Previous experience with health monitoring tools is an advantage Confident communicator (verbally and in writing), who collaborates with business users and peers at all levels and varying technical abilities Basic knowledge or previous experience with Object Oriented Programming languages (e.g. Java, C++, Python, C#, Ruby, PHP, TypeScript, Kotlin, Swift or similar) Ability to read and analyze log files Basic knowledge of SQL syntax to read existing scripts and queries. Basic experience with api client (SoapUI, Test Studio, and/or Postman/Bruno) Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies, and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role Modern finance leaders are looking for new ways to strategically advise their business and ultimately scale revenue growth. But as they adopt increasingly complex pricing models incorporating a mix of subscriptions, one-time, and usage-based offers, their financial close process has become more resource-intensive, prone to human error, and can span weeks. With Zuora Revenue, businesses can not only automatically recognize, reconcile, and analyze revenue in real-time, but they can accurately close the books as early as Day 0, while easily forecasting their revenue targets. You read more about it at https://www.zuora.com/products/revenue/ This position expects you to work based out of the Chennai office for 3 days a week. Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, Angular What You’ll Achieve Design and develop highly flexible common components and APIs that enable product customizability and extensibility. Collaborate with cross-functional teams like product management, user experience (UX), Implementation teams, and Product Marketing to solve roadblocks, conflicts, and ambiguity. Understand the needs of users and build products that are intuitive and easy to use. Write tests for your own code, develop and ship high-quality software What You’ll Need To Be Successful BTech/BE/BS Computer Engineering discipline or relevant degree 8+ years of experience specializing in full-stack software development Experience in software design patterns (E.g: solid principles) Hands-on proficiency in any modern software development stacks such as Node, Java, Go, Python etc., Working knowledge of modern web technologies including cloud-based APIs and protocols (REST, JSON) Understanding of microservices frameworks (Spring Boot or Dropwizard) Experience developing apps on a PaaS with database and object modeling skills Passion for exploring and experimenting with the latest application development technologies Knowledge of Oracle, and PL/SQL will be an advantage Excellent Problem Solving and communication skills Passion for exploring and experimenting with the latest application development technologies Additional Key Skills Proven experience in system design with a focus on scalable architecture Awareness of the trade-offs in design and technology decisions to deliver value without compromising on simplicity or performance #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Show more Show less

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies, and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role Modern finance leaders are looking for new ways to strategically advise their business and ultimately scale revenue growth. But as they adopt increasingly complex pricing models incorporating a mix of subscriptions, one-time, and usage-based offers, their financial close process has become more resource-intensive, prone to human error, and can span weeks. With Zuora Revenue, businesses can not only automatically recognize, reconcile, and analyze revenue in real-time, but they can accurately close the books as early as Day 0, while easily forecasting their revenue targets. You read more about it at https://www.zuora.com/products/revenue/ This position expects you to work based out of the Chennai office for 3 days a week. Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS What You’ll Achieve Design and develop highly flexible common components and APIs that enable product customizability and extensibility. Collaborate with cross-functional teams like product management, user experience (UX), Implementation teams, and Product Marketing to solve roadblocks, conflicts, and ambiguity. Understand the needs of users and build products that are intuitive and easy to use. Write tests for your own code, develop and ship high-quality software What You’ll Need To Be Successful BTech/BE/BS Computer Engineering discipline or relevant degree. 5+ years of experience specializing in full-stack software development Hands-on proficiency in any modern software development stacks such as Node, Java, Go, Python, etc Working knowledge of modern web technologies including cloud-based APIs and protocols (REST, JSON) Understanding of microservices frameworks (Spring Boot or Dropwizard) Experience developing apps on a PaaS with database and object modeling skills Passion for exploring and experimenting with the latest application development technologies Knowledge of Oracle, and PL/SQL will be an advantage Excellent Problem Solving and communication skills. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Show more Show less

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role The Support Engineer will focus primarily on providing expert technical support to clients and troubleshooting complex software application issues quickly and more efficiently. Duties involve responding to customers promptly and professionally, accurately documenting problems and resolutions, and collaborating with clients and internal employees to solve complex technical problems. The job requires excellent technical and soft skills. What You’ll Do Work directly with clients to provide rapid and accurate analysis of production issues (including solution tracking) Provide support via tickets, chat, and phone to Zuora customers. Answer customer questions, file bugs, reproduce, troubleshoot, resolve, and escalate issues as necessary. Own and drive customer issues from start to finish. Become an expert on a given product domain from a business and technical standpoint. Actively participate in our online Zuora Community, learning about customer pain points, answering customer questions, and posting solution articles in your domain of expertise. Handle urgent escalation issues, ensuring we accurately prioritize based on severity and customer impact. Your Experience BS or MS in Computer Science, Engineering, or related. We will also consider other significant technical experience. Minimum of 4-5 years of Financial application support experience. Strong Oracle SQL, PL/SQL skills required. Experience in Order-To-Cash (O2C) or Procure-To-Pay (P2P) cycle. Experience in Account Receivables(AR) and/or General Ledger (GL) is a plus. Experience in the following technologies that support SaaS applications is an added advantage: REST API, SOAP API, and web services. Excellent spoken and written English. All customer communications are in English. Strong communication skills, including adjusting to the audience's technical level and explaining complex ideas clearly and concisely. Ability to work with global teams and build strong cross-functional relationships. Positive attitude and the ability to overcome adversity and stay calm under pressure. Strong desire and ability to continually learn new skills, processes, technologies, and product knowledge. You will learn something new every day! Skills And Experience Bachelor’s Degree in Computer Science, Engineering, or equivalent experience, Minimum of 4 to 8-year software / ERP related experience desired. Knowledge of accounting concepts and Revenue Recognition is an addition. Excellent verbal and written communication skills. Order-To-Cash (O2C) or Procure-To-Pay (P2P) cycle experience in Oracle EBS (Financials)/Netsuite. Other ERPs can also be considered. Strong SQL, PL/SQL skills required. Working business knowledge of US GAAP and revenue accounting a plus. Ability to work efficiently in a time-critical environment and fast-paced environment; Problem-solving capabilities as well as excellent customer service skills. Ability to take ownership and follow through on client issues until resolution. Ability to effectively communicate and coordinate with peers and senior management as required. Strong organizational skills, attention to detail, and technical judgment; Ability to work independently and self-motivated. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, corporate bonus program and performance rewards, company equity and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com. Show more Show less

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role We are looking for a Technical Consultant to join our India team in either our Chennai or Bangalore hubs (with 3 days per week based in the office). The Technical Consultant will work with solution architects and customers to help them get the as per their designed requirement and turn the requirement into technical flows with an optimal solution. As a Technical Consultant (TC), you will draw on your technical, problem solving skills to help customers successfully manage and adopt Zuora products. Your technical experience, attitude and aptitude will play a critical part in your deliverables . As a TC, you will regularly engage with your solution architects , technical architects , including executives of large enterprises and a cross-functional and geographically dispersed team. A successful TC utilizes their technical skills, communication skills and ability to understand requirements to effectively convert business needs into best possible solutions. A Zuora TC works closely with our SA’s, TA’s, SDM’s, Customers and Product Engineers, responsible for delivering the solution agreed and defined by SA’s. For this role you'll be based in either Chennai or Bangalore with 3 days per week in the office. What You’ll Achieve Work directly with Zuora Product Engineers on customer use cases and feedback Understand Zuora product and subscriptions business Understand and Implement data/object models Understand process flows and architecture diagrams. Widen scope while talking to diversified teams across regions Develop and customize on top of OOTB available features and functionalities Provide your customers expertise on their business needs underlying Zuora product, Zuora APIs and integration best practices. Document technical Solutions, checklists and runbooks with the customer for sign-off. Provide guidance and Implement best practices to turn customers requirement into technical solutions Help customers with their UATs and production deployments. Handover the solution to support team to ensure customer gets the continued support after going live Get opportunity to work on workflows, HTML templates, Data Migration, Zuora CPQ, Zuora 360, Salesforce Supports the customer with regularly scheduled calls to answer functional and technical questions. Work with great consultants and gain from their experiences and knowledge What You’ll Need To Be Successful At least 3-8 years of technical experience At least 3-5 years of experience in consulting roles within a professional services organization Bachelor’s of Science in Computer Science or in Business preferred. Code experience such as Java, Java script, Python, Salesforce APEX, SQL, PLSQL or another programming language Object oriented framework experience. Ability to review API documentation and use APIs to implement the solution and troubleshoot API integrations. Ability to understand the requirements clearly and implement them to have smooth customer experience . Understand the Zuora product. Must be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional customer results in a rapid paced implementation environment. Experience managing tasks on multiple projects simultaneously. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, variable bonus and performance reward opportunities, and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For this role you'll be based in either Chennai or Bangalore with 3 days per week in the office. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Show more Show less

Location - Udaipur Mode - Work from office We are seeking a highly skilled and experienced Salesforce Developer to join our team. The ideal candidate will have over 6 - 9 years of experience in information technology and services, with a strong background in various Salesforce platforms and technical skills. The Salesforce Developer will be responsible for designing, implementing, and optimizing Salesforce solutions to meet business requirements across multiple industries. Key Responsibilities: Architect and Design: Develop and implement scalable Salesforce solutions, including Sales Cloud, Service Cloud, Community Cloud, Vlocity, B2B Commerce Cloud, Pardot, and Marketing Cloud. Technical Leadership: Lead technical teams in the development and integration of Salesforce applications, ensuring best practices and high-quality standards. Integration: Manage REST and SOAP integrations with third-party systems such as Zuora, PayPal, Service Now, and others. Development: Utilize Apex programming, Visualforce Pages, Aura, and Lightning Web Components (LWC) to build custom solutions. Project Management: Oversee projects from conception to completion, ensuring timely delivery and alignment with business goals. Client Collaboration: Work closely with clients to understand their needs and provide tailored Salesforce solutions. Training and Mentorship: Provide guidance and mentorship to junior developers and team members. Qualifications: Education: B.Tech/M.Tech/MCA/MBA Certifications: Salesforce Certified Associate, Administrator, Platform Developer 1, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant, Marketing Cloud Consultant, Application Architect, Integration Architect, Data Architect, Sharing and Visibility Architect. Experience: Proven track record of successful Salesforce implementations in various industries, including auto, media, education, telecom, banking, and marketing. Skills: Strong expertise in Salesforce platforms, Apex programming, Visualforce Pages, HTML, Aura, LWC, REST and SOAP Integration. Show more Show less

Bough is a decidedly different kind of advisory, assurance, and transformation solutions firm. Working collaboratively with clients in finance, audit, and compliance organizations, we co-create fully integrated and comprehensive solutions that connect people, processes, and technologies to navigate accounting, reporting, and compliance matters. Our services include finance and accounting advisory, revenue assurance, FP&A advisory and support, risk advisory, and process automation and transformation. We are busy and sometimes crazy busy delivering exceptional results to our clients with trust, quality, and humanness. Our name 'Bough' means the main branch of a tree - a name that keeps us grounded in nature and emphasizes our belief that we wish to be the main branch on which our clients and employees lean with trust. For any position we are hiring, we don’t just want you to be an ambitious, analytical, multi-skilled, risk-taking go-getter for Bough. We want you to be more. More for yourself and for anything you undertake. Socially responsible, intuitive, empathetic, trustworthy, thoughtful, imaginative, creative, and curious are some words that resonate with us. Your skills are a qualifier, and we believe that each of us is much more than the skills we bring to our job - the person we are looking for... Role Description: We are seeking an experienced and forward-thinking individual to lead high-impact Financial Planning & Analysis (FP&A) engagements and manage overall finance operations for top-tier clients. This role requires a deep understanding of U.S. GAAP/IFRS, expertise in finance transformation, the ability to deliver customized solutions, and a strong command of technology tools that enhance efficiency, client experience, and insight generation. This is a strategic role focused on driving business performance through financial insights and strategic analysis—enhancing data integrity, ensuring consistency in reporting, and enabling better business decisions through clean, actionable data. Key Responsibilities: Lead and manage end-to-end revenue forecasting, budgeting, and variance analysis processes; provide actionable recommendations Act as the client executive and senior point of contact for relationship management, ensuring service quality and client satisfaction Prepare and deliver management reports, dashboards, and presentations for leadership and board meetings Support M&A analysis, capital investment evaluation, and ROI modeling for clients Identify opportunities to streamline FP&A processes and drive operational improvements through automation and enhanced tooling Leverage modern tools (e.g., data analytics, financial modeling software, automation platforms, cloud-based reporting solutions) to deliver tailored insights and optimize client processes Partner with cross-functional teams to deliver insightful analysis on performance metrics and reporting frameworks Drive strategic alignment between finance operations and broader company goals Deliver and maintain financial models to support strategic initiatives and scenario analysis Lead initiatives to ensure financial and operational data accuracy, consistency, and completeness across systems (CRM, ERP, BI tools) Enhance reporting cadence and deliverables through smart dashboards and self-service data models Support clients with systems implementation, data structuring, and reporting best practices across tools such as Salesforce, SAP, Zuora, NetSuite, Workday, and BI platforms Drive data cleansing activities to eliminate duplicates, fill data gaps, and standardize entries across platforms Define and implement robust data governance practices, including data standards, validation rules, and ownership models Analyze and interpret KPIs related to revenue data governance—such as DSO review, ARR/MRR review, revenue recognition cycle, unbilled orders review, and manual revenue corrections—to provide actionable insights Contribute to business development through client relationship building, proposal development, and participation in industry discussions and thought leadership Supervise and mentor a team of professionals; promote a culture of innovation and continuous learning Mentor junior team members and contribute to building FP&A best practices within the organization Support recruitment efforts to hire and retain top finance talent Basic Qualifications: CPA, CA, ACCA, MBA, CMA, or a Master’s in Finance and Accounting (preferred) 6–12 years of progressive experience in finance operations, accounting advisory, public accounting (preferably with Big 4 firms), or technical controllership Deep knowledge of U.S. GAAP and SEC reporting standards Proven ability to identify and implement tech-enabled solutions that improve reporting, compliance, and decision-making Strong experience with tools such as Excel (advanced), Power BI, Alteryx, Tableau, BlackLine, Workiva, or similar platforms Working knowledge and hands-on experience with ERP tools like SAP, NetSuite, Adaptive Insights, Anaplan, Oracle Cloud ERP, Sage 300, Zoho, or similar platforms Demonstrated experience in data governance, data cleansing, and working with large datasets Preferred Skills: Excellent analytical and problem-solving ability. Strong written and verbal communication; able to explain technical concepts clearly. High energy, enthusiasm, and a commitment to exceeding client expectations. Entrepreneurial mindset with eagerness to learn and grow. Ability to work both independently and in a collaborative team setting. Show more Show less

We are looking for an experienced Lead Business Analyst - Salesforce to join our driven team. The ideal candidate will have a strong background in Salesforce, exceptional problem-solving abilities, and the capability to manage complex business requirements across diverse departments. This role requires excellent communication skills, technical knowledge, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities Approach gathering requirements from stakeholders in Sales, Marketing, and Operations with a structured and inclusive methodology Manage conflicting requirements from different stakeholders, ensuring effective communication and conflict resolution Utilize proactive communication, prioritization skills, and collaborative tools to align stakeholders and finalize requirements Ensure proposed technical solutions align with business goals and are feasible within the current architecture Demonstrate experience with integrating Salesforce with other platforms like Billing and Marketing platforms Understand technical constraints and align solutions with business needs Work closely with architects and technical teams to document requirements through solutions, ensuring effective collaboration Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner Use visual aids, analogies, and feedback sessions to simplify technical jargon Handle situations where projects do not go as planned, demonstrating resilience and adaptability Prioritize tasks effectively when faced with multiple competing deadlines in conjunction with Product Managers and Delivery Leads Analyze and approach tasks such as automating the lead-to-cash processes in Salesforce from requirements gathering to implementation Propose viable solutions and understand the technical implementation process Requirements 10-16 years of experience in Business Analysis Proven experience in managing complex Salesforce projects Technical knowledge of Salesforce and experience with integrations (e.g., Zuora, Eloqua) Familiarity with project management tools (e.g., ADO, Lucid) and Scrum methodologies Outstanding analytical thinking abilities Strong time management skills and the ability to adapt to changing circumstances Robust problem-solving skills and the ability to clearly define and communicate roles and contributions Excellent communication skills, with the ability to manage stakeholder expectations and resolve conflicts Ability to simplify complex technical concepts for non-technical stakeholders Cultural fit with the team and company values Show more Show less

We are looking for an experienced Lead Business Analyst - Salesforce to join our driven team. The ideal candidate will have a strong background in Salesforce, exceptional problem-solving abilities, and the capability to manage complex business requirements across diverse departments. This role requires excellent communication skills, technical knowledge, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities Approach gathering requirements from stakeholders in Sales, Marketing, and Operations with a structured and inclusive methodology Manage conflicting requirements from different stakeholders, ensuring effective communication and conflict resolution Utilize proactive communication, prioritization skills, and collaborative tools to align stakeholders and finalize requirements Ensure proposed technical solutions align with business goals and are feasible within the current architecture Demonstrate experience with integrating Salesforce with other platforms like Billing and Marketing platforms Understand technical constraints and align solutions with business needs Work closely with architects and technical teams to document requirements through solutions, ensuring effective collaboration Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner Use visual aids, analogies, and feedback sessions to simplify technical jargon Handle situations where projects do not go as planned, demonstrating resilience and adaptability Prioritize tasks effectively when faced with multiple competing deadlines in conjunction with Product Managers and Delivery Leads Analyze and approach tasks such as automating the lead-to-cash processes in Salesforce from requirements gathering to implementation Propose viable solutions and understand the technical implementation process Requirements 10-16 years of experience in Business Analysis Proven experience in managing complex Salesforce projects Technical knowledge of Salesforce and experience with integrations (e.g., Zuora, Eloqua) Familiarity with project management tools (e.g., ADO, Lucid) and Scrum methodologies Outstanding analytical thinking abilities Strong time management skills and the ability to adapt to changing circumstances Robust problem-solving skills and the ability to clearly define and communicate roles and contributions Excellent communication skills, with the ability to manage stakeholder expectations and resolve conflicts Ability to simplify complex technical concepts for non-technical stakeholders Cultural fit with the team and company values Show more Show less

We are looking for an experienced Lead Business Analyst - Salesforce to join our driven team. The ideal candidate will have a strong background in Salesforce, exceptional problem-solving abilities, and the capability to manage complex business requirements across diverse departments. This role requires excellent communication skills, technical knowledge, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities Approach gathering requirements from stakeholders in Sales, Marketing, and Operations with a structured and inclusive methodology Manage conflicting requirements from different stakeholders, ensuring effective communication and conflict resolution Utilize proactive communication, prioritization skills, and collaborative tools to align stakeholders and finalize requirements Ensure proposed technical solutions align with business goals and are feasible within the current architecture Demonstrate experience with integrating Salesforce with other platforms like Billing and Marketing platforms Understand technical constraints and align solutions with business needs Work closely with architects and technical teams to document requirements through solutions, ensuring effective collaboration Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner Use visual aids, analogies, and feedback sessions to simplify technical jargon Handle situations where projects do not go as planned, demonstrating resilience and adaptability Prioritize tasks effectively when faced with multiple competing deadlines in conjunction with Product Managers and Delivery Leads Analyze and approach tasks such as automating the lead-to-cash processes in Salesforce from requirements gathering to implementation Propose viable solutions and understand the technical implementation process Requirements 10-16 years of experience in Business Analysis Proven experience in managing complex Salesforce projects Technical knowledge of Salesforce and experience with integrations (e.g., Zuora, Eloqua) Familiarity with project management tools (e.g., ADO, Lucid) and Scrum methodologies Outstanding analytical thinking abilities Strong time management skills and the ability to adapt to changing circumstances Robust problem-solving skills and the ability to clearly define and communicate roles and contributions Excellent communication skills, with the ability to manage stakeholder expectations and resolve conflicts Ability to simplify complex technical concepts for non-technical stakeholders Cultural fit with the team and company values Show more Show less

We are looking for an experienced Lead Business Analyst - Salesforce to join our driven team. The ideal candidate will have a strong background in Salesforce, exceptional problem-solving abilities, and the capability to manage complex business requirements across diverse departments. This role requires excellent communication skills, technical knowledge, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities Approach gathering requirements from stakeholders in Sales, Marketing, and Operations with a structured and inclusive methodology Manage conflicting requirements from different stakeholders, ensuring effective communication and conflict resolution Utilize proactive communication, prioritization skills, and collaborative tools to align stakeholders and finalize requirements Ensure proposed technical solutions align with business goals and are feasible within the current architecture Demonstrate experience with integrating Salesforce with other platforms like Billing and Marketing platforms Understand technical constraints and align solutions with business needs Work closely with architects and technical teams to document requirements through solutions, ensuring effective collaboration Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner Use visual aids, analogies, and feedback sessions to simplify technical jargon Handle situations where projects do not go as planned, demonstrating resilience and adaptability Prioritize tasks effectively when faced with multiple competing deadlines in conjunction with Product Managers and Delivery Leads Analyze and approach tasks such as automating the lead-to-cash processes in Salesforce from requirements gathering to implementation Propose viable solutions and understand the technical implementation process Requirements 10-16 years of experience in Business Analysis Proven experience in managing complex Salesforce projects Technical knowledge of Salesforce and experience with integrations (e.g., Zuora, Eloqua) Familiarity with project management tools (e.g., ADO, Lucid) and Scrum methodologies Outstanding analytical thinking abilities Strong time management skills and the ability to adapt to changing circumstances Robust problem-solving skills and the ability to clearly define and communicate roles and contributions Excellent communication skills, with the ability to manage stakeholder expectations and resolve conflicts Ability to simplify complex technical concepts for non-technical stakeholders Cultural fit with the team and company values Show more Show less

Company Overview At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. The Team & Role The Global Customer Support team fulfills a super important role for Zuora. It is often the main point of contact for a customer and a key advocate of the customer experience. Our team includes more than 100 ZEOs across different locations worldwide, who are strategically structured around our functional teams and customer support levels that increase in complexity and the skills and experience needed to handle them. YOUR MISSION: We’re seeking a Technical Support Engineer to join our growing Global Support team. The ideal candidate is a skilled professional with a strong technical background, capable of providing enterprise-level support, troubleshooting complex software applications, and communicating effectively. Does that sound like you? If so, we’d love to hear from you! This is a location specific position that requires you to come into the office regularly to be most effective. What you’ll do Collaborate closely with engineering and product management teams to advocate for customers and enhance product functionality. Provide support to Zuora customers through tickets and Zoom. Address customer inquiries, document bugs, and troubleshoot, resolve, or escalate issues. Take ownership of customer issues, managing them from initiation to resolution. Develop expertise in a specific product domain from a technical and business perspective. Engage actively in the Zuora Community by understanding customer pain points, responding to inquiries, and sharing solution articles in your area of expertise. Manage urgent escalations, ensuring proper prioritization based on severity and customer impact. Deliver Level 2 support for the Zuora Billing product. Act as the subject matter expert for Billing, guiding team members. Expand knowledge across additional Zuora products. Work in shifts & participate in a 24/7 global support rotation, including on-call duties during weekends. Your experience A degree in Computer Science & Engineering or a related field. Significant technical experience will also be considered. Minimum of 5 years in Application/ Technical support. Experience with billing or financial enterprise applications. Worked in rotational shifts (24/7). Experience with technologies used in SaaS applications: MS Word programming logic, XML, REST API, SOAP API, SQL, Kibana, web services, HTML, Java, or JavaScript. Excellent spoken and written English with the ability to adapt communication to different technical levels and explain complex concepts clearly. Ability to work effectively with a global team and build strong cross-functional relationships. A positive attitude with the ability to remain calm under pressure and overcome challenges. Strong desire to learn and adapt to new skills, technologies, and processes—you’ll be learning something new every day! Nice To Haves Basic understanding of how SaaS integrations work Experience in using the Zuora Billing Tools: Zendesk, Slack, Kibana, DB Query, Postman. #ZEOLife at Zuora As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. As Part Of Our Commitment To Building An Inclusive, High-performance Culture Where ZEOs Feel Inspired, Connected And Valued, We Support ZEOs With Competitive compensation, variable bonus and performance reward opportunities, company equity and retirement programs Medical insurance Generous, flexible time off Paid holidays, “wellness” days and company wide end of year break 6 months fully paid parental leave Learning & Development stipend Opportunities to volunteer and give back, including charitable donation match Free resources and support for your mental wellbeing Specific benefits offerings may vary by country and can be viewed in more detail during your interview process. Location & Work Arrangements Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices. Our Commitment to an Inclusive Workplace Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com. Show more Show less

We are looking for an experienced Lead Business Analyst - Salesforce to join our driven team. The ideal candidate will have a strong background in Salesforce, exceptional problem-solving abilities, and the capability to manage complex business requirements across diverse departments. This role requires excellent communication skills, technical knowledge, and the ability to collaborate effectively with both technical and non-technical stakeholders. Responsibilities Approach gathering requirements from stakeholders in Sales, Marketing, and Operations with a structured and inclusive methodology Manage conflicting requirements from different stakeholders, ensuring effective communication and conflict resolution Utilize proactive communication, prioritization skills, and collaborative tools to align stakeholders and finalize requirements Ensure proposed technical solutions align with business goals and are feasible within the current architecture Demonstrate experience with integrating Salesforce with other platforms like Billing and Marketing platforms Understand technical constraints and align solutions with business needs Work closely with architects and technical teams to document requirements through solutions, ensuring effective collaboration Communicate complex technical concepts to non-technical stakeholders in a clear and understandable manner Use visual aids, analogies, and feedback sessions to simplify technical jargon Handle situations where projects do not go as planned, demonstrating resilience and adaptability Prioritize tasks effectively when faced with multiple competing deadlines in conjunction with Product Managers and Delivery Leads Analyze and approach tasks such as automating the lead-to-cash processes in Salesforce from requirements gathering to implementation Propose viable solutions and understand the technical implementation process Requirements 10-16 years of experience in Business Analysis Proven experience in managing complex Salesforce projects Technical knowledge of Salesforce and experience with integrations (e.g., Zuora, Eloqua) Familiarity with project management tools (e.g., ADO, Lucid) and Scrum methodologies Outstanding analytical thinking abilities Strong time management skills and the ability to adapt to changing circumstances Robust problem-solving skills and the ability to clearly define and communicate roles and contributions Excellent communication skills, with the ability to manage stakeholder expectations and resolve conflicts Ability to simplify complex technical concepts for non-technical stakeholders Cultural fit with the team and company values Show more Show less