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8.0 - 10.0 years

1 - 3 Lacs

Bengaluru

On-site

Requisition ID: 8176 Bangalore, India Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries. We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects. If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase! Role Summary: We are looking for a highly skilled Staff - Security Operations professional to lead our security operations team and be the first line of defense against cybersecurity threats. This role requires deep expertise in AWS Cloud Security, XDR, CrowdStrike, Zscaler, Defender, Proofpoint, IoT Security Monitoring, and API Security. The ideal candidate will be responsible for end-to-end incident lifecycle management, root cause and corrective action (RCCA), threat intelligence, and threat hunting while ensuring 24/7 availability during crisis situations. Key Responsibilities: Security Operations Leadership: Lead the Security Operations Center (SOC) team, ensuring effective monitoring, detection, and response to security threats. Incident Response & Investigation: Act as an incident responder, managing security incidents from detection to resolution, including RCA and corrective actions. Threat Intelligence & Hunting: Utilize threat intelligence, threat hunting techniques, and forensic analysis to proactively detect and mitigate threats. Cloud Security Expertise: Oversee and enforce AWS native security controls, monitor cloud environments, and provide security guidance on cloud-based applications. Endpoint & Network Security: Leverage CrowdStrike, XDR, and Zscaler for endpoint and network protection. Email & API Security: Manage and secure email platforms using Proofpoint and safeguard API security with WAF solutions. IoT Security Monitoring: Ensure security monitoring and compliance for IoT devices and infrastructure. Compliance & Best Practices: Align security strategies with industry standards and best practices (e.g., NIST, CIS, ISO 27001). Continuous Improvement: Drive security enhancements, develop playbooks, and improve response automation. Crisis Management & 24/7 Availability: Be available during security crises, ensuring rapid containment and mitigation of threats. Required Skills & Qualifications: 8–10 years of experience in Security Operations, Incident Response, and Cloud Security with Degree - Bachelors of Engineering/B.Tech in Computer Science Strong expertise in AWS Security Services, XDR, CrowdStrike, Zscaler, Proofpoint, Defender, WAF, API Security. Experience in threat hunting, threat intelligence, and security investigations. Hands-on experience with security event analysis, forensics, and incident management. Knowledge of network security, IAM, SIEM, and automation tools. Experience with IoT security monitoring and cloud-based SOC operations. Strong analytical and problem-solving skills. Certifications such as CISSP, CHFI, GCIH, AWS Security Specialty are highly preferred. Ability to work in a fast-paced, high-pressure environment with 24/7 availability during crises. Preferred Qualifications: Experience working in large-scale enterprise security environments. Familiarity with DevSecOps, container security, and microservices security. Proficiency in scripting and automation for security operations. If you are a security enthusiast with deep expertise in cloud security, incident response, and security operations, we’d love to hear from you! Apply now to be a key player in our security team!

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10.0 - 20.0 years

20 - 35 Lacs

Bengaluru

Hybrid

Total Experience - 10+ Years Role & responsibilities : This is pivotal role within the Network Security team, focusing primarily on the development, implementation, and management of network security policies and governance frameworks. This role demands a unique blend of cybersecurity experience, policy management, governance expertise, and operational acumen. Duties and Responsibilities: Develop, implement, and maintain comprehensive network security policies and governance frameworks, focusing on Firewall Governance, Secure Web Gateways (SWGs), Cloud Network Security, Zero Trust Network Access (ZTNA), and Network Segmentation. Conduct thorough analyses of network traffic and security event data to refine and enhance network security policies. Improve existing policies, identify and remediate gaps in tooling. Lead the operational management of network security tools and services, focusing on policy optimization. Utilize infrastructure-as-code (IaC) practices to automate and manage network security configurations and policies. Standardize and document network security processes and procedures, ensuring a consistent and efficient operational environment. Develop and fine-tune network segmentation strategies, embracing both traditional and Zero Trust approaches, with an emphasis on effective micro-segmentation. Collaborate with technology architecture and networking teams to review, improve, and implement rules for new applications across multiple firewalls. Preferred candidate profile A minimum of 7 years of experience in Network Security, with a strong focus on security policy development, governance, and operations. Expertise in managing and optimizing firewall policies and configurations, with experience in leading firewall solutions such as Zscaler ZIA & ZPA, and Palo Alto Firewalls. Preferred experience (or similar) with: Cloudgenix (SD-WAN), Cloudflare (WAF), Forescout (NAC), and firewall orchestration tools like Tufin/Algosec. Proficient in public cloud environments (AWS preferred), with hands-on experience in cloud network security management (e.g., NACLs, NSGs). Skilled in infrastructure-as-code (IaC) tools, such as Terraform Cloud. Strong scripting abilities (Python, Bash) for automation and integration tasks. Solid understanding of network protocols, security best practices, and compliance requirements. Experience with SIEM technologies (preferably Splunk) for security monitoring and event analysis. Bachelors degree in Information Technology, Computer Science, or a related field. Soft Skills: Exceptional communication skills, capable of effectively articulating technical concepts to both technical and non-technical audiences. Strong analytical and problem-solving skills, with meticulous attention to detail. Proven ability to self-manage, prioritize tasks, and handle ambiguity and rapid changes in priorities. Demonstrated experience in managing stakeholder expectations and delivering projects within defined timelines. A commitment to continuous learning and adaptability to new technologies and changing environments

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4.0 - 12.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Manage and maintain network components such as routers,switches, firewalls, VPNs,and Wi-Fi systems. Optimize network performance through regular monitoring and adjustments. Implement and manage security measures including intrusion detection and prevention systems. Provide tier 2/3 support for network issues, including diagnosing and resolving problems. Develop and maintain network documentation, including configurations, processes, and procedures. Your Profile 4-12 years of experience in network administration and support Skills In-depth knowledge of network protocols (e.g.; BGP; OSPF; EIGRP). Routing, Switching, Meraki,Checkpoint, SDWAN, Zscaler,Skype for business and MS Team Proficiency in network monitoring and reporting tools. Excellent communication and teamwork abilities. Experience with virtualization environments. Well versed about ITIL 4 Process. What Will You Love Working At Capgemini Access to in-house and third-party platforms for upskilling in networking, cloud, cybersecurity, and more. Opportunities to work on international projects and collaborate with diverse teams Involvement in digital transformation, cloud migration, and enterprise networking for top-tier clients. Encouragement to explore new technologies and contribute to solution design. Get involved in hybrid/multi-cloud networking using AWS, Azure, GCP. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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5.0 - 8.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job description: Job Description Role Purpose The purpose of this role is to analyse, identify, rectify & recommend specific improvement measures that help in the security posture of the organization by protecting the sensitive information ͏ Do Ensuring customer centricity by providing apt cybersecurity Monitoring and safeguarding the log sources and security access Planning for disaster recovery in the event of any security breaches Monitor for attacks, intrusions and unusual, unauthorized or illegal activity Performs moderately complex log reviews and forensic analysis to identify unauthorized or unacceptable access to data or systems Conduct security assessments, risk analysis and root cause analysis of security incidents Handling incidents escalated by the L1 team in 24x7 rotational shifts Use advanced analytics tools to determine emerging threat patterns and vulnerabilities Completing all tactical security operations tasks associated with this engagement. Analyses all the attacks and come up with remedial attack analysis Conduct detailed analysis of incidents and create reports and dashboards Stakeholder coordination & audit assistance Liaise with stakeholders in relation to cyber security issues and provide future recommendations Maintain an information security risk register and assist with internal and external audits relating to information security Assist with the creation, maintenance and delivery of cyber security awareness training for colleagues Advice and guidance to employees on issues such as spam and unwanted or malicious emails ͏ Deliver No. Performance Parameter Measure 1. Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience 2. Process Adherence Adherence to SLA’s (90-95%), response time and resolution time TAT ͏ ͏ Mandatory Skills: Zscaler Web Security . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 7.0 years

0 Lacs

Delhi, India

On-site

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader. Responsibilities We are seeking a highly capable Staff Analyst to join our Strategy & Operations team. Reporting to the VP, Growth & Pricing Strategy. Your responsibilities will be: Owning and executing cross-functional projects to drive growth, optimize operations, and improve profitability. Tackling unstructured business problems by developing clear hypotheses and actionable frameworks. Preparing and presenting compelling narratives and recommendations for C-suite stakeholders. Monitoring market trends, competitive landscapes, and performance to proactively identify risks and opportunities. Mentoring junior analysts and acting as a thought partner for business leaders. What We’re Looking For (Minimum Qualifications) Bachelor’s degree in Engineering, Finance, Economics, Statistics, or MBA from a top-tier institution preferred 5-7 years in management consulting, investment banking, corporate strategy, or business operations at a high-growth company Advanced MS Excel skills, strong SQL proficiency, and experience with data visualization tools like Tableau or Power BI Proven ability to handle ambiguity and break down complex challenges effectively What Will Make You Stand Out (Preferred Qualifications) Outstanding presentation and influencing skills, with experience engaging senior leadership Entrepreneurial mindset with the ability to drive initiatives independently Strong understanding of business fundamentals, connecting insights to strategic objectives At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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4.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Responsibilities As a member of the incident/Workorder/Change handling team , you will have the following accountabilities: Will be working as an SME for Zscaler Support in Operations for ZIA, ZPA and ZDX. Assess and orchestrate the current and planned security posture for NTT data’s Security infrastructure, providing recommendations for improvement and risk reduction. Identify and propose process improvements and identify opportunities for new processes and procedures to reduce risk. Support security incident response as required; First line responder to reported or detected incidents. Perform security research, analysis, security vulnerability assessments and penetration tests. Provide security audit and investigation support Monitor and track security systems for Vulnerability and respond to potential security Vulnerability. Provide support for the Vulnerability management program. Provide 24x7 support as operations team working in shifts. Participate in on-call system administration support including but not limited to weekends, holidays and after-business hours as required to service the needs of the business. Skills And Experience 4 to 5 years+ in Information Security space. Strong experiance in Service Now Ticketing tool, Dashboards and Integration. Strong experience with Zscaler ZIA, ZPA and ZDX. Strong experience with Vulnerability Management Program. Strong experience with Qualys Vulnerability Management Tool. Some good to have Experience with Crowdstrike EDR and SIEM. Strong experience with multiple network operating systems, including two or more of the following: Cisco iOS, Juniper ScreenOS or Junos, Fortinet FortiOS, CheckPoint GAiA, or Palo Alto Networks PAN-OS; Tanium, Rapid 7, Nessus, Nitro ESM, Symantec SEP, Symantec Message labs, Thales encryption, Allgress, Forecpoint, Blue coat, Firepower, Cisco ISE, Carbon Black, Titus, Encase Strong oral, written, and presentation abilities. Experiance with M365 Copilot. Some experience with Unix/Linux system administration. Strong experience with logging and alerting platforms, including SIEM integration. Current understanding of Industry trends and emerging threats; and Working Knowledge of incident response methodologies and technologies. Desirable Zscaler Certifications Associate and Professional for ZIA, ZPA and ZDX. Excellent Experiance in Zscaler ZIA, ZPA and ZDX. Experiance in Vulnerability Management Program. Experiance in Qualys Vulnerability Management Tool. Well-rounded background in network, host, database, and application security. Experience implementing security controls in a bi-modal IT environment. Experience driving a culture of security awareness. Experience administering network devices, databases, and/or web application servers. Professional IT Accreditations (CISM, CCSA, CCSE, JNCIA, CCNA, CISSP, CompTIA Security) Good to have. Abilities Non customer facing role but an ability to build strong relationships with internal teams, and security leadership, is essential act as Incident co-ordinator, for reviewing all security tools, ingesting incident data, tracking incident status, coordinating with internal and external assets to fulfill information requirements, and initiating escalation procedures. Document daily work and new processes. Embrace a culture of continuous service improvement and service excellence. Stay up to date on security industry trends.

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0 years

0 Lacs

Pune/Pimpri-Chinchwad Area

Remote

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Must Have Skills Windows Servers | Domain Controllers | Active Directory | Azure Active Directory | Group Policy Enterprise Proxy Solution - Preferably Zscaler or Netskope. Inline CASB, Web DLP. Zero Trust Platform (Zero Trust Application Access / Zero Trust Remote VPN) Privilege Access Management (PIM/PAM) Basics of hardware, networking, IP addressing, VLAN, LAN, WAN, MPLS Endpoint Security Management. Preferably EDR/XDR CS Falcon, Sentinel One, MS Defender for Endpoint, DLP, ATP, Web Security. Good in Soft skills, logical and analytical thinking, troubleshooting and problem management, ticketing systems, SLA Management, Good to have Azure information protection Microsoft Enterprise Mobility and Security Office 365 Security administration Cloud Computing Basics with Azure / AWS Security administration Web Application Firewall management. Qualifications Basic Graduation and Proficiency in technology areas mentioned. Professional Certifications would be an added advantage. Additional Information 100% Work from Office (24 X7) Rotational shifts Current office location is Vikhroli however team will move to Thane (GB) in few months

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0 years

0 Lacs

Mumbai Metropolitan Region

Remote

Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Description Must Have Skills Active Directory Management Group Policy Management Azure Active directory Endpoint Security Management. Preferably EDR/XDR CS Falcon, Sentinel One, MS Defender for Endpoint, DLP, ATP,Web Security. Preferably Zscaler or Netskope. Inline CASB, Web DLP. Zero Trust Platform (Zero Trust Application Access / Zero Trust Remote VPN) Privilege Access Management (PIM/PAM) Good to have Azure information protection Microsoft Enterprise Mobility and Security Office 365 Security administration Azure Security administration AWS security administration Web Application Firewall management. Qualifications Basic Graduation and Proficiency in technology areas mentioned. Professional Certifications would be an added advantage. Qualifications Graduate

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6.0 - 10.0 years

15 - 30 Lacs

Chennai

Work from Office

Location: Chennai Shift hrs.: Either Indian night shift or US overlapping shift. (5 Pm IST to 2:30 PM IST ) Hiring Manager Notes: Primary: Aruba, NAC (Aruba ClearPass certified will be preferred or should have sound expert level of knowledge on it with 6-8 years of exp.) Secondary: Fortinet or any other Firewall, (Fortinet preferred), Zscaler. Roles: Architect and design enterprise-wide NAC solutions using Aruba ClearPass. Lead the design and implementation of global Aruba ClearPass physical and virtual infrastructure. Define and enforce zero trust network access models and identity-based segmentation. Develop and implement 802.1X, RADIUS/TACACS, and certificate-based authentication policies. Design secure onboarding flows for BYOD, guests, and corporate endpoints. Implement and maintain wired and wireless authentication, authorization, and accounting (AAA) policies and rulesets in accordance with organizational security requirements in retail, corporate, and CSC environments. Conduct regular audits and assessments of NAC configurations to ensure compliance with security policies and industrys best practices. Develop and enforce ZIA, ZPA and ZTNA policies for secure access to internet, SaaS, and internal applications . ZPA, Zscaler Internet Access Policy administration/management for SDWAN location Internet gateways. Design, deploy, and manage FortiGate firewalls in on-prem data centers and public cloud platforms (AWS, Azure, GCP). Secure cloud workloads using FortiGate-VM in AWS, Azure and GCP architectures. Implement high availability (HA) configurations, VPNs , NAT , IPS/IDS , Application control, Web filter, SSL inspection , and deep packet inspection policies Upgrades/Hotfixes to be applied from time to time. Configure and manage Fortimanager and FortiAnalyzer for centralized logging, policy management, and compliance monitoring. Aruba Clearpass Policy Management and administration for NAC (Network access Control) Defining and generating reports on periodic basis to facilitate Information Security Posture dash-boarding. Device End-of-Life/End-of-Support planning. Attend P1/P2 troubleshooting calls for any of the responsibility areas Create and maintain system documentation and standard operating procedures for administration

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0 years

4 - 9 Lacs

Bengaluru

On-site

Key Responsibilities: A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Technical Requirements: Primary skills Technology Finacle Core Payments Real Time Gross Settlement Master Technology Infrastructure Security Security Incident and Event Management SIEM Technology Infrastructure Security Virtual Private Network Firewall Technology Network Firewall and Media Check Point Technology Network Firewall and Media Juniper Firewall Technology Network Firewall and Media Palo Alto Additional Responsibilities: Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data Awareness of latest technologies and trends Logical thinking and problem solving skills along with an ability to collaborate Ability to assess the current processes identify improvement areas and suggest the technology solutions One or two industry domain knowledge Preferred Skills: Technology->Infrastructure Security->Secure Web Gateway->Zscaler ZIA,Technology->Infrastructure Security->Security Incident and Event Management (SIEM)->IBM Qradar,Technology->Network-Firewall_and_Media->Check Point->firewall,Technology->Infrastructure Security->Virtual Private Network, Firewall->Zscaler ZPA,Technology->Network-Firewall_and_Media->Juniper-Firewall->firewall,Technology->Network-Firewall_and_Media->Palo Alto

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3.0 - 8.0 years

9 - 18 Lacs

Hyderabad

Hybrid

Hands-on experience with the Zscaler data protection module. Minimum 3+ years of experience Experience working in multi-cloud environments (AWS, Google Cloud). Familiarity with SIEM, SOC, and incident response processes. Excellent understanding of data loss prevention, data security and privacy principles and regulations (GDPR, CCPA, etc.). Strong analytical and problem-solving skills. Excellent written and verbal communication skills, proficient in English. Location : Hyderabad. Shift Timings: 2 PM - 11 PM Notice Period : Immediate Joiners to 30 Days. Hybrid Mode of Work Graduation : Any

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5.0 - 10.0 years

10 - 17 Lacs

Noida

Work from Office

1. Deployment with Zscaler / Netskope, integration & assessing the log analysis 2. Strong understanding of basic Networking, firewalls. 3. Excellent verbal and written communication skills & consulting approach.

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3.0 - 5.0 years

3 - 8 Lacs

Hyderābād

On-site

About Momentum Momentum is a fast-growing Series A company specializing in driving AI transformation for revenue teams. Momentum operates like an embedded GTM task force working alongside your team. Our platform listens to every sales and customer interaction, extracts critical insights, and pushes updates directly into tools like Salesforce, Slack, and Snowflake—automating follow-ups, flagging risk, and surfacing next steps without rep intervention. Teams at Zscaler, Windsurf, Ramp, Demandbase, and 1Password rely on Momentum to unlock 3–10 hours per rep each week, improve win rates, and scale execution—without scaling headcount. We’re back by top tier investors, including FirstMark, Stage 2 Capital, Inovia and Basis Set Ventures. Position: Backend Engineer Location: Hyderabad, India Employment Type: Full-time, Hybrid Work Model Momentum is a fast-growing, seed-stage startup on a mission to revolutionize sales tools with AI-driven insights. We are looking for a Backend Engineer to join our team and contribute to building and scaling the infrastructure that powers our AI-driven enterprise listening platform. You'll be responsible for developing backend services, managing microservices, and integrating machine learning models, while ensuring high reliability and performance. What You’ll Do: Design, develop, and maintain backend services using TypeScript and Node.js . Work with Docker and Kubernetes to deploy and manage microservices. Implement scalable cloud infrastructure on GCP . Build and improve APIs that connect frontend and backend services. Collaborate with the AI team to integrate machine learning models. Ensure reliability and performance of systems. Participate in code reviews and contribute to engineering best practices. What We’re Looking For: 3-5 years of backend development experience . Strong experience with Docker and Kubernetes . Proficiency in TypeScript and Node.js (or willingness to learn Python/Go ). Experience with GCP or similar cloud platforms. Understanding of microservices architecture and API design . Familiarity with database systems and data modeling . A collaborative and team-oriented mindset. Tech Stack: Languages & Frameworks: TypeScript, Vue.js, Node.js Cloud & Infrastructure: Google Cloud (Pub/Sub, Postgres, Kubernetes, Redis), Docker, Docker Compose APIs & Integrations: Salesforce, Slack, Outreach, Zendesk, Zoom, Gong, Asana AI & Authentication: OpenAI (GPT-4), Auth0, GraphQL Data Management: Hasura, GraphQL Why Join Momentum? At Momentum, you’ll be part of a dynamic team that’s revolutionizing the future of enterprise software. If you're passionate about AI and solving complex problems in a fast-paced, collaborative environment, apply now and be a part of our exciting growth journey! Location: Hyderabad, India Work Model: Hybrid (minimum 3 days in the office)

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7.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title: Network Engineer - Cisco SDWAN Migration Specialist Location: Hyderabad Hybrid Experience : 7+ Years Job Description: Responsibilities: Lead the planning, design, and execution of the migration from Cisco Viptela SDWAN to Cisco Meraki SDWAN/SASE. Collaborate with cross-functional teams to ensure seamless integration and deployment of Meraki SDWAN solutions. Conduct network assessments and audits to identify potential challenges and optimize migration strategies. Configure and manage Meraki SDWAN devices, ensuring optimal performance and security. Provide technical support and troubleshooting during and after the migration process. Develop and maintain comprehensive documentation, including network diagrams, configurations, and migration plans. Train and mentor junior network engineers on Meraki SDWAN technologies and best practices. Stay updated with the latest developments in SDWAN and SASE technologies to ensure the implementation of best practices. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in network engineering, with a focus on SDWAN technologies. Proven experience with Meraki Switches, Mist Wireless, Zscaler, Cisco Viptela SDWAN and Cisco Meraki SDWAN/SASE. Strong understanding of network protocols, routing, and switching. Experience with network security principles and practices. Excellent problem-solving skills and the ability to work under pressure. Strong communication and interpersonal skills. Relevant certifications such as CCNP, CCIE, or Meraki certifications are highly desirable

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4.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job description *Job Title: Senior Engineer - Endpoint Security *Location: Mumbai* *Job Type: Full-time* *Experience: 4-6 years *About Us:* We're a leading Tata communications seeking an experienced Senior Endpoint Security Expert to join our team in Mumbai. If you have a strong background in implementing and managing endpoint security solutions, we'd love to hear from you! *Responsibilities:* - Manage endpoint security solutions via below security tools: - Symantec Endpoint Protection - Symantec Endpoint Encryption - Trend Micro Deep Security Manager - Trend Micro Cloud One - Workload Security - FireEye EDR, CM, HX, HXD, FireEye NX - Trend Micro Vision One XDR - Zscaler Proxy Cloud - Monitor and respond to security incidents, ensuring prompt resolution and minimizing risk - Collaborate with cross-functional teams to ensure seamless integration of endpoint security solutions - Stay up-to-date with emerging threats and technologies, recommending improvements to our endpoint security posture *Requirements:* - 4-6 years of experience in endpoint security, with expertise in the listed tools - Strong understanding of security principles, threat analysis, and risk management - Excellent problem-solving skills and attention to detail - Ability to work in a fast-paced environment, meeting deadlines and prioritizing tasks effectively - Experience with cloud security and virtualization technologies *Nice to Have:* - Relevant certifications (e.g., CompTIA Security+, CEH) or any other Endpoint security tools certification - Experience with security orchestration and automation tools *What We Offer:* - Competitive salary and benefits package - Opportunity to work with cutting-edge security technologies - Collaborative and dynamic work environment - Professional growth and development opportunities *Notice Period:* - Less than 45 days If you're passionate about endpoint security and are looking for a new challenge, please DM.

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6.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Dear Aspirants, Greetings from ValueLabs! We are hiring for Zscaler Network Expert (ZIA/ZPA Specialist) Role: Zscaler Network Expert (ZIA/ZPA Specialist) Experience: 6+ Years Notice Period: Immediate Location : Hyderabad - Hybrid Job Description : Design, implement, and manage Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) platforms across enterprise environments. Troubleshoot complex access issues related to ZIA/ZPA including policy conflicts, tunnel issues, and identity misconfigurations. Support onboarding and configuration of users and applications in ZPA for secure remote access. Perform deep analysis of Zscaler logs using tools like Zscaler Admin Portal, NSS feeds, Splunk, and Wireshark. Collaborate with internal networking and security teams to align Zscaler deployment with enterprise policies. Conduct regular health checks, monitoring, tuning, and maintenance of Zscaler cloud-based proxy infrastructure. Create and maintain documentation for Zscaler deployments, policies, and operational procedures. Act as Level 2/3 escalation support for Zscaler-related incidents and service requests Basic awareness on Versa SDWAN, IPAM, Cisco ISE, Zscaler Proxy, Azure/AWS Cloud, Python, PowerShell scripting etc. Experience with ticketing tools like ServiceNow. Familiarity with Splunk for log analysis. Hands-on experience with ZIA and ZPA configuration, policy creation, access controls, tunnel configuration (GRE/IPSec), and browser PAC file management. Strong knowledge of networking protocols and concepts: TCP/IP, DNS, HTTP/HTTPS, SSL inspection, IPsec/GRE, DHCP. Experience with authentication and identity management integration (Azure AD, SAML, Okta). Familiarity with cloud-based network security architecture and concepts. Experience working with Aruba or Cisco networking, ClearPass, and firewalls (Cisco/Palo Alto) is an added advantage. Strong troubleshooting skills and ability to handle P1/P2 issues and Change Management in ITIL framework. Designing, deploying, and managing network and network security devices. Advanced network and network security troubleshooting skills. (Handing of P1/P2/P3/P4 Priority incidents along with Change Process)

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2.0 years

0 Lacs

India

On-site

About Zscaler Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a solid foundation for growth. Put your passion, drive and expertise to work with the world's cloud security leader. Responsibilities We are looking for an Analyst for our strategic finance and investor relations team. You will work with many facets of the business to provide visibility on all things financial to key stakeholders, surfacing new insights, and improving processes. You will be responsible for: Programmatically extracting, cleaning, and analyzing company data to identify key trends/anomalies/opportunities and generate actionable insights Developing visual reports and dashboards for senior leadership, integrating internal and external data, conducting ad-hoc analysis and process improvement projects Performing statistical analysis to predict business outcomes, enhancing decision-making, automating data pipelines, and maintaining and developing forecasting models Improving the quality and efficiency of internal reports by enhancing financial models and streamlining analysis and processes Performing financial, strategic, and competitive analyses, including industry benchmarking, market trends, and valuation assessments to support strategic initiatives What We're Looking For (Minimum Qualifications) 2+ years of experience in Strategy and Analytics and a Masters in Computer Science, Data Science, Economics, Mathematics, Statistics, or a similar discipline 2+ years of experience in Data Visualization, Storytelling, Reporting and Analytics along with the understanding of statistical concepts Knows how the data should be analyzed and structured with SQL(non-negotiable skill) and Python(mandatory) before brining into Tableau (working knowledge) or any other BI tool What Will Make You Stand Out (Preferred Qualifications) Excellent programming skills; Proficiency in Excel and PowerPoint will be a plus Data analysis: Passion for understanding business questions and providing data driven insights; excellent analytical skills Excellent verbal and written communication and interpersonal skills; Strong team player At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Benefits Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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10.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Department : IT. Title : Network Architect (Minimum 10 Yrs. : : Across the Globe for Project and Business SUMMARY : Responsibilities We are seeking an experienced Network Security Architect to design, implement, and manage secure network solutions across on-premises and cloud environments. The ideal candidate should have extensive experience in Cisco SASE, SSE, Zscaler, Palo Alto, Checkpoint, and Cloud Security. This role requires a deep understanding of security frameworks, zero-trust architectures, and network security best Roles & Responsibilities : Develop and implement security architectures for cloud and on-premises environments. Design Zero Trust Network Access (ZTNA) strategies and Secure Access Service Edge (SASE) solutions. Define security controls for hybrid and multi-cloud deployments (AWS, Azure, GCP). Deploy and manage Cisco SASE, SSE, ISE, and Zscaler solutions. Configure and optimize security policies on Palo Alto, Checkpoint, and Cisco firewalls. Implement secure web gateways (SWG), cloud access security brokers (CASB), and DLP solutions. Conduct risk assessments and security gap analysis. Knowledge of SIEM. Oversee firewall rules, VPNs, IPS/IDS, and endpoint security. Implement network segmentation and micro-segmentation strategies. Work with cross-functional teams (Cloud, DevOps, IT) to align security strategies. Develop security policies, standards, and technical : Bachelors or Masters in IT, or a related field. 10+ years of experience in network engineering and architecture, with expertise in Security technologies. (ref:hirist.tech)

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5.0 years

0 Lacs

Delhi Cantonment, Delhi, India

On-site

Job Role : Technical Project Manager/ Specialist Engineer (IT Infra System/Support). Experience 5 years experience (IT project management). 3 to 5 years experience (In using Wintel, M365, Intune, VMware, Azure, SolarWinds, and backup solutions). Job Responsibilities Implement the end-to-end delivery of APAC IT infrastructure projects, including client/server OS refresh, endpoint management deployment, backup infrastructure enhancements, monitoring services, and resource augmentation offshoring initiatives ensuring alignment with Regional/Head Office objectives, timelines, and best practices. (Not limited to Win11 migration, Win Server 2012/2016 upgrade, Intune related, Rubrik back-up, offshore operation related, Zscaler deployment, and SolarWinds project, etc that are initiated by regional or head office team). Collaborate and coordinate with cross-functional teams in APAC to deliver project objectives. Facilitate effective communication with stakeholders, providing regular updates on project status, risks, and issues. Prepare and present project documentation and reports to senior management. Identify project issue, risks and develop mitigation plan to ensure successful project delivery. Monitor and control project progress to achieve project goals and objectives. Job Requirements & Skills Bachelors in Engineering, IT, or related field. 5+ years in IT project management, with focus on infrastructure. 3 to 5 years hands-on experience with systems like Wintel, M365, Intune, VMware, Azure, SolarWinds, and backup solutions. Experience delivering regional/global IT projects, including local support. Strong problem-solving and communication skills. Skilled in vendor and IT team coordination. Preferred Qualifications (Good To Have) Experience in financial services. PMP, ITIL certifications. Exposure to multicultural environments and local IT regulations. Microsoft certifications (MCSA, MCSE, MCSD). (ref:hirist.tech)

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4.0 - 9.0 years

5 - 15 Lacs

Bengaluru, Delhi / NCR, Mumbai (All Areas)

Work from Office

L1, L2, L3 network engineers, Project managers •Firewall, VPN, DDoS, DNS Security, NAC, Firewall Analyzer, IDS/IPS, Proxy, Email Gateway, SDWAN, DNAC, WAN •,Cisco routers ASR9K/switches Nexus 5k,7k, 9k, ACI •Service provider, Data centre experience

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0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Job Description: Role description: Configuring, Troubleshooting and supporting the Routing, Switching, Security and DNS/DHCP/IPAM an needs of enterprise customers. Install/Decom/Modify/Troubleshoot network elements remotely and in compliance with customer/ATT standards, as part of Incidents, service requests, Change requests or Complex change/Projects requirements. Coordinate with field support engineers and other stakeholders to plan and execute complex multi phased changes to the customer network and troubleshooting complex issues involving the infrastructure. Inventory and documentation management including creating, updating and maintaining. Interface with the customer architects, implementation mangers, vendors, operations, other engineering team and account team members to gather requirements for assigned tickets. Providing customer communications and technical troubleshooting documentation when necessary. Skills required: - CCNA certified or equivalent knowledge in networking fundamentals Experience in customer operations incident handling Experience working in LAN, WLAN, VPN, MPLS, IPSEC, GRE and routing protocols (OSPF, BGP, EIGRP) Experience supporting Firewall and security incidents. Experience in customer operations incident handling. Good communication skills. Good analytical and troubleshooting skills. Skills preferred : - Working experience in Huawei, Zscaler, Palo Alto, Cloud connectivity. Experience in interacting and effectively communicating with clients on complex high-pressure situations. Weekly Hours: 40 Time Type: Regular Location: Hyderabad, Andhra Pradesh, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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3.0 - 5.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Job description: Job Description Do • Excellent communication skills • Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. • Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. • Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support • Answer incoming calls and respond to customer’s emails in timely manner. • Manage and resolve customer complaints. • Identify and escalate issues to supervisors as and when needed. • Provide product and service information to customers. • Research required information using available resources and Offer Solution to customers. • Research, identify, and resolve customer complaints using applicable software. • Route calls and tickets to appropriate resources and Domains who can best support he user, • Document all call information according to standard operating procedures. • Recognize, document, and alert the management team of trends in customer calls. • Create SOPs for new Issues and resolution given. • Complete call logs and reports. ͏ ͏ ͏ ͏ Mandatory Skills: ZScaler URL Filtering . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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6.0 - 11.0 years

15 - 25 Lacs

Mumbai

Work from Office

Role & responsibilities Presales resource, prior experience in the BFSI sector preferred. Able to understand banking, insurance and NBFC customers' requirements. Prepare and present the cybersecurity solutions to the customer. Prepare and submit RFP specifications as per the customer's needs. Respond to the RFP with all aspects of the cybersecurity requirements. Excellent verbal communication and written skills. Soft skill requirements - excellent presentation skills and customer management skills. Job location - Mumbai Preferred candidate profile Technical skills requirement: SSE/ZTNA - Zscaler, Netskope, SkyHigh, Forcepoint - any two Endpoint Security - Crowdstrike, SentinelOne, Trend Micro - any two DLP - Forcepoint / Trellix - anyone for endpoint security Vulnerability Management - Tenable/Qualys WAF with DDoS & BOT Management - F5, Cloudflare, Akamai, Radware - any two Knowledge about the SOC process and the SIEM tool. At least skills in 3 domains as mentioned above are a must requirement.

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7.0 years

3 - 6 Lacs

Gurgaon

On-site

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The L3 Network Security Operations Engineer is a critical role within the Cybersecurity team, with the dual responsibilities of operational excellence and driving forward-looking engineering improvements. This role is designed for individuals who have strong network security operational experience, and a proven track record of prior engineering delivery ͏ Provide L3 Operational Support for complex operational issues, troubleshoot and resolve issues Design, configure, and manage advanced network security solutions, including Firewalls, Zero Trust Network Access (ZTNA), Secure Web Gateways (SWGs), and Cloud Network Security capabilities. Continually refine and improve support methodologies, standardizing operational practices and creating detailed documentation. Employ infrastructure-as-code (IaC) and automation techniques, particularly Terraform, to streamline the provisioning, configuration, and management of network security tools and environments. Conduct in-depth analyses of network traffic patterns and security logs with SIEM tools (e.g., Splunk). Support Network Security Infrastructure focusing on patch and lifecycle management. Qualifications: - A minimum of 7 years and above of direct, hands-on experience in Network Security Operations, with a significant focus and exposure to engineering enhancements. Experience with Zscaler ZIA & ZPA, Palo Alto Firewalls Preferred experience (or similar) with: Cloudgenix (SD-WAN), Cloudflare (WAF), Forescout (NAC), and Tufin/Algosec (Firewall Orchestration) Hands-on experience with public cloud providers (AWS preferred) and cloud infrastructure management. Experience with infrastructure-as-code frameworks (e.g., Terraform Cloud). Ability to write automation scripts and web services (Python, Bash). Strong understanding of network protocols and information security best practices. Experience working with git source control and CI/CD systems (GitLab CI/CD). Good understanding of enterprise architecture, including endpoint, network, and cloud-based systems Experience with SIEM (Splunk) technologies, event correlations, query management, and custom detections Experience with observability platforms (Grafana) B.S. in Information Technology, Computer Science, or a similar technical program. Soft Skills Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders and collaborate effectively with cross-functional teams. - Strong analytical, problem-solving, and excellent documentation and organization skills. - Ability to self-organize, prioritize activities independently, and manage uncertainty effectively. Experience managing stakeholder expectations in the delivery of projects. Adaptability and continuous learning: proactive approach to self-education and flexibility to pivot strategies in response to new information or changing environments Attention to detail: able to thoroughly review configurations and policies, identifying gaps in solution designs prior to implementation ͏ Deliver No Performance Parameter Measure 1 Customer centricity Timely security breach solutioning to end users, Internal stakeholders & external customers experience, CSAT, educating and suggesting right control to the customers. 2 Support sales team to create wins % of proposals with Quality Index >7, timely support of the proposals, identifying opportunities/ leads to sell services within/ outside account (lead generation), no. of proposals led Reinvent your world.¿We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 years

2 - 5 Lacs

Noida

Remote

Our Context We are seeking a skilled and proactive L2+ Infrastructure Support Engineer to provide advanced support across a broad range of technologies. The ideal candidate will have hands-on experience supporting Citrix and RDS infrastructures, VMware, AWS/Azure cloud environments, Linux and core Windows Server technologies. You will play a critical role in ensuring system availability, performance, and security for our clients. Your Missions Cortex XDR: Deploy, monitor, and manage endpoint agents. Palo Alto: Push and manage firewall rules across environments. Provide L2+ level support for Windows Servers (2012/2016/2019/2022), RDS, and Citrix environments. Administer Microsoft Azure and Office 365, including Exchange Online and hybrid deployments. Administer IAM users, roles, and policies, following security best practices. Configure and maintain basic networking and VPN access (VPC, security groups, site-to-site and client VPN). Provide operational support for core AWS services (EC2, S3, etc.) in coordination with DevOps teams. Manage and troubleshoot Citrix Virtual Apps & Desktops Perform VM management and troubleshooting using VMware vSphere and ESXi. Handle backup operations and restore processes using Veeam Backup & Replication. Administer Active Directory, Group Policy Objects (GPO), DHCP, DNS, file servers, and NTFS permissions. Manage Endpoint Protection tools like Bitdefender. Maintain and support anti-spam tools and MFA administration (DUO or Authenticator). Manage and maintain Zscaler ZIA/ZPA, our Zero Trust remote access solution. Assist with patching, upgrades and regular maintenance of server environments. Provide support for print servers. Respond to escalated technical issues from L1 engineers and work collaboratively with other teams. Maintain thorough documentation of systems, incidents, and standard operating procedures. Required Technical Skills: Networking: Good understanding of switching, routing, VLANs, and IP addressing. Citrix (XenApp/XenDesktop), Citrix Cloud, Director, Storefront RDS (Remote Desktop Services) - session management, licensing, gateway Microsoft Windows Server 2012/2016/2019/2022 Microsoft Azure administration and infrastructure setup AWS administration skills: IAM, EC2, VPC, VPN configuration, and S3 operations. Office 365 / Microsoft 365 – administration, migration, hybrid VMware ESXi, vSphere, VM snapshots, vMotion Veeam Backup and Réplications Active Directory, DNS, DHCP, GPOs Jira (or similar ticketing system) Nagios or any other remote monitoring & management tool Spam filter systems Zscaler Zero Trust remote access MFA configuration ( DUO Admin Panel, Microsoft Authenticator...) Bitdefender Endpoint Management Print Server and Network Printer Configuration In-place Upgrades of Windows OS and Server Roles Preferred Qualifications: Bachelor’s degree in computer science, Information Technology, or a related field. 3–5 years of hands-on experience in L2+ support within a hosting or managed services environment. Relevant certifications preferred: Microsoft Certified: Azure Administrator Associate (AZ-104) Citrix Certified Associate (CCA-V) VMware VCP MCSA/MCSE AWS Certified Cloud Practitioner AWS Certified SysOps Administrator is a plus ITIL v4 Foundation knowledge is a plus Soft Skills & Attributes: Excellent troubleshooting and analytical skills Ability to handle high-pressure environments and prioritize issues effectively Team player with collaborative attitude Strong customer orientation and problem-solving mindset Strong documentation and communication skills Willingness to work flexible hours or shifts as per client SLAs

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