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5 - 10 years

20 - 32 Lacs

Hyderabad

Hybrid

Mainframe CICS Admin The ideal candidate for this role will have the below experience and qualifications: Experience in upgrade/install of CICS Transaction Servers, zCEE, CICS PA and other vendor products(CAFC) along with maintenance by applying FIX packs periodically. Installation and tuning processes and procedures for CICS web services and CICS plex System manager, JVM Servers and Angels stated tasks so that all CICS services and infrastructures meet operational targets. Should be self-sufficient and able to perform most of the tasks involved in his/her role without assistance. Good knowledge on monitoring and administrative tools like Omegamon, Sysview or any other equivalent for support. Identify performance bottlenecks and provide administrative solutions where appropriate. Working knowledge of System z communications and Systems Network Architecture (SNA) concepts Ability to interpret and utilize assembler output listings. Monitor ticketing tool to resolve incidents and requests within agreed SLAs. Adopt weekends to support which get planned on rotational basis to change implementation and support client systems for 24/7 on rotational basis. Requirements: To be successful in this role, we are looking, A candidate with problem solving skills, who takes accountability and responsibility in troubleshooting, researching, and resolving application issues with: Utilizing system diagnostics tools like CA SYSVIEW / Omegamon / Mainview, Fault Analyzer, CICS PA to arrive at problem solutions, Hands on CICS SSL Setup Troubleshooting Understating of CICS Application Architecture (CMAS/MRO and NON MRO ), design and maintenance, for CICS connections from CICS as well Off host DataPower , WAS, JAVA to analyze architecture and security issues, and perform advanced troubleshooting. Working knowledge of z/OS Job Control Language (JCL).

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12 - 17 years

9 - 13 Lacs

Jaipur

Work from Office

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : IBM z/OS Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Software Development Lead, you will be responsible for developing and configuring software systems, applying knowledge of technologies, methodologies, and tools to support clients or projects in Jaipur. You will lead a team in the software development process. Roles & Responsibilities: Expected to be an SME. Collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Expected to provide solutions to problems that apply across multiple teams. Lead the team in software development projects. Provide technical guidance and mentorship to team members. Ensure timely delivery of high-quality software solutions. Professional & Technical Skills: Must To Have Skills: Proficiency in IBM z/OS. Strong understanding of software development lifecycle. Experience in configuring and developing software systems. Knowledge of technologies and tools used in software development. Hands-on experience in applying methodologies and processes in software development. Additional Information: The candidate should have a minimum of 12 years of experience in IBM z/OS. This position is based at our Jaipur office. A 15 years full-time education is required. Qualification 15 years full time education

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5 - 7 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Roles & Responsibilities:oSupport DB application testing and development as neededoProvide technical expertise and leadership in the construction and delivery of application databaseoTo provide resolutions to potential business impacting issuesoDB Process automation Professional & Technical Skills: Working experience with DB2 and IMS DB Proficient skills in z/OS, CICS, JCL, CLIST/REXX, s/w install Strong troubleshooting skillsDetermination and Persistence Ability to Work in Harmony with Co-Workers Willingness to improvise knowledge and add to skills Additional Information: The candidate should have a minimum of 5 years of experience in IBM z/OS. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

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- 2 years

2 - 4 Lacs

Bengaluru

Work from Office

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing support to end-users. Roles & Responsibilities: Monitor critical batches & console alerts. Report batch issues. Apply SOP to troubleshoot. Perform IPL/HMC operations and system maintenances. Handle system breakdowns - Emergency IPL, Dumps Identify & report risks to SLAs and engage stakeholders Monitor System performance Professional & Technical Skills:Expertise with batch scheduling tools - particularly in TWS tool. Good to have experience with other scheduling tools like CA-ESP, CA-7, or Control-M Experience to work with Spool management tools, system monitoring and automation tools Expertise & knowledge to perform IPL and knowledge of HMC operations Experienced to support Production/LIVE environment in 24x7 support model Technical Competency Problem-Solving Skills Communication Skills Additional Information: The candidate should have a minimum of 0-2 years of experience in IBM z/OS. This position is based at our Bengaluru office. A 15 years full time education is required. Qualifications 15 years full time education

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3 - 8 years

5 - 10 Lacs

Gurugram

Work from Office

Project Role : Technology Architect Project Role Description : Design and deliver technology architecture for a platform, product, or engagement. Define solutions to meet performance, capability, and scalability needs. Must have skills : IBM Db2 Good to have skills : Database Architecture Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Application Tech Support Practitioner Project Role DescriptionAct as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.Must to have skillsIBM Db2, SSI:NON SSI: Good to have skillsSSI:NON SSI:Job Requirements Job Title:DB2 for Mainframe Database AdministratorJob Summary :We are seeking a skilled DB2 for Mainframe Database Administrator to manage and maintain our enterprise-level DB2 databases on z/OS. The ideal candidate will be responsible for ensuring the performance, availability, and security of DB2 databases while also planning and implementing database solutions for the future.Key Responsibilities:Database Management:Administer and maintain DB2 databases on IBM z/OS mainframe environments, including installation, configuration, upgrades, and patching.Performance Tuning:Monitor and optimize the performance of DB2 databases, identifying bottlenecks, and implementing performance tuning strategies to ensure high availability and responsiveness.Backup & Recovery:Develop, implement, and manage backup and recovery procedures to safeguard critical data. Perform regular backups and ensure that recovery procedures are robust and well-documented.Security Management:Implement and manage database security, including user access controls, encryption, and auditing, ensuring compliance with industry standards and company policies.Problem Resolution:Troubleshoot and resolve issues related to DB2 database operations, including providing support for complex technical problems and developing root cause analysis.Data Integrity & Availability:Ensure data integrity and availability by managing replication, data migration, and data archiving processes.Documentation:Maintain comprehensive documentation of the database environment, including configurations, processes, and procedures.Collaboration:Work closely with application developers, system administrators, and other stakeholders to design and implement database solutions that meet business requirements.Disaster Recovery:Participate in the development and testing of disaster recovery plans to ensure data continuity in the event of a disaster.Compliance & Auditing:Ensure that database systems comply with regulatory requirements and participate in regular audits. Qualifications:Experience:Minimum of 5 years of experience as a DB2 Database Administrator in a mainframe environment.Technical Skills: Technical Proficiency:In-depth knowledge of DB2 for z/OS, SQL,SPUFI, IBM Data Studio, CA Tools For DB2 (RC Query, Migrator, Log Analyzer, etc.), BMC Utilities, CA Utilities, IBM Utilities, File Manager For DB2, InfoSphere CDCStrong knowledge of mainframe technologies and z/OS operating systemMainframe TechnologiesZ/OS, JCL, REXX, CLIST, ESP schedulerPerformance Monitoring ToolsIBM OMEGAMON, CA Thread Terminator, IBM Query Monitor, IBM Tivoli Enterprise Portal, Dynatrace, (other monitoring software is owned but not implemented at the moment ex Detector/Subsystem Analyzer)Version Control Systems.ChangemanSecurity ToolsRACFOperating SystemsZ/OSDB2 System Version:V12M510 & V13M100Scripting LanguagesREXX, JCL, CLISTExperience with database performance tuning and optimizationFamiliarity with backup and recovery tools and processesUnderstanding of database security best practicesExperience with disaster recovery planning and implementationSoft Skills: Strong analytical and problem-solving abilitiesExcellent communication and collaboration skillsAbility to work independently and as part of a teamAttention to detail and strong organizational skillsPreferred Qualifications:IBM Certified Database Administrator DB2 for z/OSExperience with data replication tools (e.g., Q Replication, InfoSphere)Knowledge of automation tools and scripting languages (e.g., REXX, JCL)Additional Information: The candidate should have a minimum of 3 years of experience in DB2 for Mainframe Database Administrator This position is based at our Pune office. A 15 years full-time education is required.

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3 - 8 years

5 - 10 Lacs

Chennai

Work from Office

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : IBM z/OS Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : Graduate or B tech or M Tech Summary :As an Infra Tech Support Practitioner, you will be responsible for providing ongoing technical support and maintenance of production and development systems and software products, both remote and onsite. You will work on various platforms, implementing technology at the operating system-level and performing basic to intermediate level troubleshooting tasks. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work-related problems. Provide hardware/software support for configured services running on various platforms. Implement technology at the operating system-level across all server and network areas. Perform L1 and L2/ basic and intermediate level troubleshooting. Maintain and update documentation related to technical support activities. Collaborate with cross-functional teams to resolve technical issues efficiently. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM z/OS. Strong understanding of system administration and maintenance. Experience in diagnosing and resolving technical issues in a timely manner. Knowledge of networking protocols and configurations. Familiarity with ITIL framework for service management. Additional Information: The candidate should have a minimum of 3 years of experience in IBM z/OS. This position is based at our Chennai office. A Graduate or B Tech or M Tech degree is required. Qualifications Graduate or B tech or M Tech

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7 - 12 years

9 - 14 Lacs

Coimbatore

Work from Office

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : Mainframe DevOps Minimum 7.5 year(s) of experience is required Educational Qualification : University degree in computer science engineering or equivalent Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Your expertise in IBM z/OS and Mainframe DevOps will be essential in troubleshooting and resolving complex issues. Join our team in Bengaluru and contribute to the success of our organization. Roles & Responsibilities: Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure the smooth functioning of critical business systems. Identify and resolve issues within multiple components of the applications. Provide technical support to end-users. Troubleshoot and resolve complex issues. Collaborate with cross-functional teams to ensure effective problem-solving. Contribute to the continuous improvement of application support processes. Stay updated with the latest technologies and industry trends. Train and mentor junior team members to enhance their skills and knowledge. Professional & Technical Skills: Must To Have Skills:Proficiency in IBM z/OS, Mainframe DevOps. Strong understanding of software troubleshooting and problem-solving. Experience in analyzing and resolving complex application issues. Knowledge of application support processes and best practices. Excellent communication and interpersonal skills. Ability to work effectively in a team environment. Good To Have Skills:Experience with cloud-based application support. Familiarity with ITIL framework and incident management processes. Additional Information: The candidate should have a minimum of 7.5 years of experience in IBM z/OS. This position is based at our Bengaluru office. A University degree in computer science engineering or equivalent is required. Qualifications University degree in computer science engineering or equivalent

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7 - 12 years

9 - 14 Lacs

Coimbatore

Work from Office

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : Mainframe DevOps Minimum 7.5 year(s) of experience is required Educational Qualification : Bachelor of Computer Engineering/Science Bachelor of Science + IT specialization br/>Key Responsibilities : Manage DFSMS functions Maintain SMS policies via ISMF Develop and maintain ACS routines Support data movement, dump, and restores with DFSMS or ISV tool1 Implement automatic backup and migration (DFSMShsm or other tool)2 Catalog management3 Implement and support advanced copy replication services - PPRC/XRC, Global/Metro Mirror,Flashcopy 4 Install and configure additional physical storage, DR support5 Generate storage availability status report and proactively suggest improvements br/> Technical Experience :1Knowledge of z/OS storage functions, high level knowledge of architecture and hardware 2Thorough knowledge of all tools and technologies used in Mainframe Storage 3Thorough knowledge of using JCL, IBM & ISV Utilities used for Storage management4Knowledge of SMP/E and software installation5Overall knowledge of other support areas like Database, Middleware, Communication and Network br/> Professional Attributes :Good communication skills br/> Educational Qualification :Bachelor of Computer Engineering/Science Bachelor of Science + IT specialization Qualifications Bachelor of Computer Engineering/Science Bachelor of Science + IT specialization

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9 - 14 years

20 - 35 Lacs

Bengaluru

Hybrid

Role: Mainframe Database Admin Experience: 9+ Years Location: Bangalore Description Mainframe Computing (MC) is a technology enabler for the business by providing a strong, resilient, and stable platform to host and enable business innovation/growth in our lines of business and global locations. MC consists of experienced administration, operations and engineering staff required to support the platform. In addition to flexible hours, the Firm enables its staff to work remotely. The mainframe engineers work with the latest hardware and software technologies. There is extensive interoperability between the mainframe and non-mainframe platforms. Responsibilities and Team Info The mainframe communicates with software running on Linux and Windows server environments. Likewise, our clients have extensive use of data on the mainframe via this interoperability. This role is for an administrator of distributed (non-mainframe) software and its configuration for interoperability to the mainframe-based databases. In addition, the role involves overseeing paths out of the mainframe to open systems-based databases. Responsibilities include: Update and maintain driver software for mainframe database (ADABAS, DB2) access. Trace, collect and maintain inventory of inbound and outbound IP traffic to selected distributed/non mainframe databases (DB2 on Linux, Sybase Greenplum). Monitor inbound/outbound traffic for performance opportunities. Load balancing, port sharing etc. Track and enforce security standards (TLS/SSL SLL, Kerberos,) for mainframe database access. Refresh and update entitlements for mainframe database access on schedule. Implement database turnover requests for all APG groups and application for all environments. Perform verification for database maintenance upgrades of driver software. Execute Weekend verification involving the running of the IVP/RFB and weekend checkouts for infrastructure on and off mainframe. Preparing for, coordinating, writing up and communicating the summary of the weekend work. Qualifications- Technical Skills / Environment 10+ years Desired IBMs Data Virtualization Manager (DVM). Database (DB2/UDB, Sybase, Greenplum, MySQL, SQL server.) IBMs JGATE middleware. USS environment. TLS/SSL, Encryption protocols. Port Security administration. Strong mainframe access methodologies. JavaScript, JSON formats. Python Programming. Restful APIs? Linux- Mainframe X-team integration skills. Linux/Unix, Shell scripting Networking protocols - TCP/IP, UDP, HTTP. Port Security administration. Assets ADABAS database on mainframe IBM’s z/OS Operating system and Tools (ISPF,TSO,SDSF,JCL) FTP,Rexx. DB2 on mainframe Agile development, SDLC, DevOps best practices Task management using JIRA. Minimum EDUCATIONAL and EXPERIENCE REQUIREMENTS University Degree (B.S.) and at least 5 years technical experience Experience with Project Management and Agile preferred Data analysis and manipulation Scripting/coding experience a plus Weekend shift and on call rotation required.

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4 - 6 years

0 - 1 Lacs

Kochi, Chennai, Mumbai (All Areas)

Work from Office

Install, update, and administer Mainframe CICS products; Installing, upgrading, maintaining IBM CICS/MQ and related ISV products such as BMC MAPR, IBM tools(Fault Analyzer, Debug Tool); Monitoring of CICS regions, CICS Region Build, CICS regions monitoring using tools like Mainview, Omegamon; CPSM install and CICSplex WorkLoad balancing and high availability; Perform changes within company regulations and security standards; Assist with testing, implementation, and installation of new/improved systems, as well as product upgrades; Attend meetings and interact regularly with management, team, and clients to continuously improve services; Participate in On-Call rotation schedule. Knowledge on administration tasks using various CICS Commands; Good-to-Have CICS Level 3 System Program Skills; JCL, ISPF, and SMP/E proficiency; z/OS System level Skills; 1.Initialize/Add new DASD volumes and Add new tape volumes. Perform the space management activities such as VTOC resizing, Defrag, Compress/Reclaim/Release/Cleaning of datasets. 2.Manage and Define SMS rules and ACS routines. 3.Manage and Maintaining DFHSM & Catalogs. 4.Storage dataset (RMM/HSM CDS & Catalog file) reorganization. 5.Disk and space management. 6.Experience in generating all type of storage reports, SMF and Dcollect. 7.Data/Volume level backup and restores. 8.Disaster recovery planning and performing the recovery test (Tape recovery / DASD Replication / Tape Replication / PPRC / XRC) and Managing the Copy services / GDPS. 9.Experience in Storage box data migration (DASD to DASD and Tape to tape) and Storage replication. 10.Product upgrades and configuration.(SMP/E knowledge) 11. Maintain documentation of the storage environment. Good-to-Have 1.Experience in Storage hardware subsystems including HDS 5100 2.Optica ZVT virtual tape controllers with IBM FS5200 storage devices. Kondly do not apply if already interviewed or applied

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7 - 12 years

20 - 35 Lacs

Kochi, Hyderabad, Chennai

Work from Office

We are seeking an experienced Mainframe CICS System Programmer to install, upgrade, configure, and maintain CICS environments. Mainframe z/OS Hardware, LPAR, IPL, HMC, REXX, DR activity, SMF, USS, VSAM, SMP/E, TSO/ISPF, SDSF, JCL, CLIST

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3 - 6 years

5 - 9 Lacs

Navi Mumbai

Work from Office

As Consultant, you are responsible to develop design of application, provide regular support/guidance to project teams on complex coding, issue resolution and execution. Your primary responsibilities include: Lead the design and construction of new mobile solutions using the latest technologies, always looking to add business value and meet user requirements. Strive for continuous improvements by testing the build solution and working under an agile framework. Discover and implement the latest technologies trends to maximize and build creative solutions Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Mandatory Skills: LUW/Unix DB2 DBA ,Shell Scripting, Linux and AIX knowledge Secondary Skills: Physical DB2 DBA skills, PL/SQL Knowledge and exposure Expert knowledge of IBM DB2 V11.5 installations, configurations administration in Linux /AIX systems. Expert level knowledge in Database restores including redirected restore backup concepts. * Excellent understanding of database performance monitoring techniques, fine tuning and able to perform performance checks query optimization Preferred technical and professional experience Good knowledge of utilities like import, load export under high volume conditions. Ability to tune SQLs using db2advisor db2explain. Ability to troubleshoot database issues using db2diag, db2pd, db2dart, db2top tec

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4 - 6 years

0 - 1 Lacs

Kochi, Chennai, Mumbai (All Areas)

Work from Office

Install, update, and administer Mainframe CICS products; • Installing, upgrading, maintaining IBM CICS/MQ and related ISV products such as BMC MAPR, IBM tools(Fault Analyzer, Debug Tool); • Monitoring of CICS regions, CICS Region Build, CICS regions monitoring using tools like Mainview, Omegamon; • CPSM install and CICSplex WorkLoad balancing and high availability; • Perform changes within company regulations and security standards; • Assist with testing, implementation, and installation of new/improved systems, as well as product upgrades; • Attend meetings and interact regularly with management, team, and clients to continuously improve services; • Participate in On-Call rotation schedule. • Knowledge on administration tasks using various CICS Commands; • Good-to-Have • CICS Level 3 System Program Skills; • JCL, ISPF, and SMP/E proficiency; • z/OS System level Skills;

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10 - 16 years

20 - 35 Lacs

Chennai

Hybrid

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: The Senior Mainframe Administrator / Engineer at Sagent Lending Technologies is a critical role responsible for the upkeep, optimization, and security of the companys mainframe systems, which are essential for both daily operations and long-term strategic initiatives. With at least 12 years of experience in mainframe administration, the ideal candidate will have expertise in z/OS, JCL, COBOL, DB2, CICS, and IMS, as well as a strong background in performance analysis, particularly with SMF data. This position involves managing system performance, ensuring compliance with security standards, and leading projects related to system upgrades and migrations. The role not only demands strong technical skills and problem-solving abilities but also offers substantial opportunities for professional growth in an innovative and supportive environment. By joining Sagent Lending Technologies, you will be part of a team that leverages technology to enhance customer engagement and improve operational efficiencies, making it a rewarding opportunity for those looking to advance their career in a technology-driven setting. Your Day-to-Day at Sagent: System Administration: Manage and maintain the Mainframe environment, ensuring high availability and optimal performance of all mainframe systems. Performance Analysis: Analyze system performance indicators and provide reports with improvement and optimization recommendations. Use tools and techniques to measure, analyze, and optimize system performance, including expertise in SMF records. Capacity Planning: Lead capacity planning assessments to ensure adequate system resources while optimizing cost-effectiveness and efficiency. Security and Compliance: Implement and manage security measures to protect data and access to the mainframe systems. Ensure compliance with all relevant industry standards and regulations. Troubleshooting: Serve as the primary contact for technical troubleshooting on Mainframe issues; provide quick resolution and root cause analysis for system interruptions and performance degradations. Technical Leadership: Provide guidance and leadership to junior team members. Stay updated with the latest advances in Mainframe technology and incorporate this knowledge into the teams skill set. Project Management: Manage projects related to upgrades, migrations, and installations of Mainframe hardware and software. Documentation: Create and maintain comprehensive documentation related to system configuration, mapping, processes, and service records. We would love to hear from you if you have: Education: Bachelors degree in computer science, Information Technology, or a related field. Experience: Minimum of 12 years of experience in Mainframe administration, including hands-on experience with z/OS, JCL, COBOL, DB2, CICS, and IMS. Performance Analysis Expertise: Strong background in performance analysis with detailed knowledge of SMF data and related performance monitoring tools. Certifications: Desirable certifications include Certified Systems Professional, IBM Certified System Administrator, and others relevant to Mainframe technology. Skills: Expert understanding of Mainframe architecture and its components. Proficient in using Mainframe software management tools and security features. Ability to analyze and interpret complex data to provide actionable insights. Strong problem-solving skills and ability to think algorithmically. Communication: Excellent written and verbal communication skills, capable of working with diverse teams and managing multiple projects with stakeholders at all levels. Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Hybrid workplace options, Group Medial Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing and much, much more!

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1 - 5 years

10 - 15 Lacs

Hawai

Work from Office

As an Enterprise & Strategic Brand Sales Specialist (BSS), you’ll work closely with clients and sellers to develop relationships, understand their needs, earn their trust, and show them how IBM’s industry-leading solutions will solve their problems while delivering value to their business. Opportunity identification, promoting our TLS offerings, and attaching premium and Expert Care to current and net new opportunities is a priority. The BSS role will own the total TLS portfolio at a set of accounts within the financial services market and be expected to identify, own and close transactions. The BSS will work within a matrix environment, both within an account team and with TLS to ensure TLS is properly clothed in both standalone deals and larger bundles. Expectations are that the BSS will protect current annuity revenue streams by renewing opportunities (or working with a renewal specialist) as well as growing the account from a TLS revenue perspective. Pipeline hygiene, conducting regular face-to-face client meetings and hosting QBR’s are naturally expected in the role. Required education Bachelor's Degree Required technical and professional expertise High level understanding of the IBM Technology Lifecyle Portfolio, familiarity with IBM Software, System Z, Storage, Power Systems, and MVS products. Exposure and Experience with Expert Care and Premium TLS Offerings. Ability to integrate with the overall IBM Lines of Business, including IBM-C, Technology, and Data&AI. Technical Sales Experience – Experience in a general sales role with business acumen, with foundational knowledge of IBM TLS Strategy and Routes to Market. Organizational Skills is a must. Preferred technical and professional experience Cross-Platform SME-Level Skills – In-depth expertise in IBM Software, System Z, Storage, Power Systems, and MVS products to navigate complex deals and provide overall deal leadership. Software and Hardware Integration Knowledge – Understanding the relationship between hardware, software licenses, Software Maintenance Agreements (SWMA) Infrastructure Support and Premium Services – Proficiency in supporting IBM Infrastructure Support Services and Expert Care offerings, with the ability to position premium services for clients. Technical Sales and Solution Consulting – Ability to assist sellers, partners, and clients with technical sales expertise, solution-selling, and post-sales troubleshooting, especially in Expert Care, Premium IIS, and MVS offerings Selling Expertise – Skilled in , direct, and partner sales engagements, optimizing technical knowledge across routes, IBM Logos, and sales channels.

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