3.0 - 7.0 years

0 Lacs

noida, uttar pradesh

On-site

NTT DATA is looking for a Messaging Services Advisor - MS Teams to join their team in Bangalore, Karnataka, India. As a Messaging Services Advisor, you will be responsible for managing MS Teams, Direct Routing, Enterprise Vault, and Zoom Telephony services. You will be in charge of creating and routing Zoom Telephony, managing DID services using available tools in Zoom, and handling MS Teams and Zoom residing in a cloud environment or obtained as a hosted service. Your role will involve configuring and managing Direct Routing in Microsoft Teams, managing teams and channels in Microsoft Teams, and supporting audio conferencing users. You should have intermediate knowledge of IP Telephony and understanding of Server and Networking principles in an enterprise environment. Additionally, you will be responsible for performing maintenance on existing operating systems, evaluating and implementing secure infrastructures, and serving as a resource for system escalation issues. As a Messaging Services Advisor, you will document platform standards and processes for ongoing operations, gather business requirements for system design, and validate recommended solutions for Change Management. You will schedule and coordinate installation and maintenance of software/hardware on the network, perform root cause analysis on failed components, and provide ongoing information to leadership, customers, and peers regarding enhancements and solutions. You will also be involved in adding acquisitions" messaging environment under NTT Data Services, providing executive support escalations, handling RCA for high severity issues, CRQ deployments during weekends and holidays, and participating in on-call support shifts for all required work during weekends. In addition, you will be responsible for providing technical documentation and training to L1 and Service desk. NTT DATA is a trusted global innovator of business and technology services, serving 75% of the Fortune Global 100. As a Global Top Employer, NTT DATA has diverse experts in more than 50 countries and a robust partner ecosystem. Their services include business and technology consulting, data and artificial intelligence, industry solutions, and the development, implementation, and management of applications, infrastructure, and connectivity. NTT DATA is dedicated to helping clients innovate, optimize, and transform for long-term success.,

Posted 1 week ago

Apply

Messaging Services Specialist Advisor - MS Teams NTT DATA

4.0 - 8.0 years

0 Lacs

noida, uttar pradesh

On-site

NTT DATA is looking for a Messaging Services Specialist Advisor - MS Teams to join the team in Bangalore, Karnataka (IN-KA), India. As a part of this inclusive and forward-thinking organization, you will be expected to demonstrate strong Subject Matter Expertise (SME) in technologies such as MS Teams, Direct routing, Enterprise vault, Zoom Telephony, and DID services management using available tools in Zoom. Your responsibilities will include managing Zoom and MS Teams in a cloud environment or as a hosted service, configuring and managing Direct Routing in Microsoft Teams, and overseeing team and channels in Microsoft Teams Audio conferencing users. Additionally, you should have intermediate knowledge of IP Telephony, server, and networking principles relevant to the enterprise environment. You will be responsible for performing maintenance on existing operating systems, evaluating, engineering, testing, recommending, and implementing secure infrastructures. You will also act as a resource for system escalation issues, document platform standards and processes for ongoing operations, and gather business requirements for system design. Your role will involve scheduling and coordinating installation and maintenance of software/hardware on the network, ensuring compatibility of all communications and computer hardware/software, performing root cause analysis on failed components, and providing ongoing information to leadership, customers, and peers regarding enhancements, innovations, and solutions. You will be accountable for following company-specific systems engineering standards, managing acquisitions" messaging environments under NTT Data Services, providing executive support escalations, RCA for high severity issues, CRQ Deployments during weekends and holidays, on-call support during weekends, and offering technical documentation and training to L1 and Service desk. NTT DATA, as a $30 billion global innovator of business and technology services, is committed to helping clients innovate, optimize, and transform for long-term success. With a diverse team in over 50 countries and a robust partner ecosystem, our services encompass business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity. Being a leading provider of digital and AI infrastructure worldwide, NTT DATA, as part of the NTT Group, invests significantly in R&D to support organizations and society in confidently moving towards a sustainable digital future. Visit us at us.nttdata.com.,

Posted 2 weeks ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.