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12.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Who We Are Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. We’re honoured to be recognized as a Leader in the first-ever Forrester Wave™: Revenue Enablement Platforms, Q3 2024! Job Brief Mindtickle is looking for a passionate and forward-thinking Senior Manager/Head of Support to lead our next chapter of customer excellence. This role demands a leader who can balance vision and execution, empathy and scale, and who believes that support is not just a function or cost center but a strategic advantage, a differentiator. In this role, you will shape the strategy, structure, and culture of our Support function, anchored in customer trust, technical depth, and operational rigour. You will lead with a customer-obsessed mindset, inspire a team of support engineers and managers, and bring a strong enterprise lens to deliver exceptional service to some of the world’s most respected enterprises. As the voice of the customer and a strategic partner to Product, Engineering, and Success teams, you will ensure that every interaction reflects a sense of urgency, empathy, and excellence. You will be trusted to shape the experience of some of the most demanding and strategic global enterprise customers and play a critical role in defining how support is perceived across the company as a strategic enabler. If you are ready to lead with heart, act with urgency, and engineer with purpose, we want to hear from you. What’s in it for you? Lead a high-performing support team to delight global customers, providing superior customer experience with customer trust as the guiding principle. Champion a customer-first culture grounded in trust, empathy, and responsiveness to foster technical partnership and drive an enterprise mindset to customer success. Elevate the role of the engineer within customer support - ensuring deep product knowledge, solid troubleshooting skills, and proactive ownership. Demonstrate success in reimagining support operations using AI or AI-based quality scoring. Not just adopting tools, but redefining workflows with them. Continuously keep the support org future-ready by staying ahead of AI-driven support trends and tooling. Lead from the front during high-severity escalations and complex technical issues, ensuring clarity and customer confidence. Leverage automation and AI (Integrate AI copilots, chatbots) to improve resolution times, customer satisfaction, and team productivity. Data-driven decision making: Leverage data and customer insights to guide strategic decisions; establish robust dashboards and analytics workflows that surface patterns, trends, and signals to proactively improve customer experience, team performance, and operational efficiency. Build and maintain real-time dashboards for key metrics: CSAT, SLA adherence, resolution time, ticket deflection, etc. Partner cross-functionally with Product, Engineering, and Customer Success to influence roadmap and resolve root causes. Champion the voice of the customer internally and close the loop with actionable feedback. Promote knowledge sharing through documentation, postmortems, and internal forums to scale expertise and reduce time to resolution. Drive continuous upskilling through training and career development programs. Recruit, retain, and develop top-tier support talent with deep technical acumen and service excellence. Instill a culture of accountability, collaboration, and continuous improvement within the support org. Encourage a culture of innovation, experimentation, and adaptability to new workflows and systems. We’d love to hear from you, if you: 12-15 years of experience in technical support, customer success; 2+ years in senior leadership managing managers in a B2B SaaS setup or an Enterprise organization. Leadership DNA: Proven ability to lead at scale, navigate ambiguity, and drive clarity across cross-functional teams. Enterprise Customer Experience: Proven experience building and leading support functions for global enterprise customers, with a deep understanding of their security, compliance, and operational expectations. Past experience in successfully driving the support function into a strategic customer advocacy engine, influencing product roadmap and customer loyalty through structured feedback loops and measurable impact. Proven ability to lead through high-severity incidents, platform outages, or enterprise escalations, showing calm under pressure and excellence in stakeholder management. Customer-Centric: Deep empathy for customer pain points, with the ability to translate that into business value and technical solutions. Global and Cultural Fluency: Experience working across regions and time zones with a sensitivity to global customer expectations, language nuances, and cultural alignment. Strong technical Depth: Deep understanding of modern SaaS architecture, cloud-native infrastructure (AWS), APIs and webhook frameworks, SSO and authentication protocols (OAuth, SAML), 3rd Party Integrations, enterprise data platforms, and analytics ecosystems. Able to engage confidently with Engineering and Product teams in root cause investigations, and platform escalations. Brings the ability to translate complex technical concepts into clear business impact, and ensure support teams are equipped to handle increasingly technical customer environments. Strategic Thinker and Hands-on: Can operate at 10,000 ft and 10 ft, shifting between strategy, execution, and coaching effortlessly. Operational Excellence: Experience with tools like Salesforce, Freshworks, OData, and Reporting/BI Tools. Familiarity with ITIL, CS Ops frameworks, and AI-based support models is a plus; experience in scaling metrics, dashboards, and support processes. Structured problem solver who breaks down complex challenges into logical, actionable components. Our culture & accolades As an organization, it’s our priority to create a highly engaging and rewarding workplace. We offer tons of awesome perks and many opportunities for growth. Our culture reflects our employee's globally diverse backgrounds along with our commitment to our customers, and each other, and a passion for excellence. We live up to our values, DAB, Delight your customers, Act as a Founder, and Better Together. Mindtickle is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law. Your Right to Work - In compliance with applicable laws, all persons hired will be required to verify identity and eligibility to work in the respective work locations and to complete the required employment eligibility verification document form upon hire.
Posted 2 weeks ago
2.0 years
0 Lacs
Chandigarh, India
On-site
Job Title: Marketing Executive – IT Services (2+ Years Experience) Location: Chandigarh Shifts: Rotational / Multiple Shifts (as per global time zones) Experience Required: 3 to 4 years Department: Marketing Industry: Information Technology / Software Services Key Responsibilities: Execute and manage targeted email marketing campaigns for lead nurturing and outreach. Utilize LinkedIn for B2B prospecting, content sharing, and lead generation efforts. Identify and engage potential clients from USA, UK, and other regions using tools like Lusha, Apollo, or other tools Coordinate with internal sales and delivery teams to align campaign messaging and target profiles. Track campaign performance, analyze metrics (open rates, click-throughs, response rates), and suggest improvements. Work across multiple time zones/shifts to ensure effective global engagement. Draft compelling content for emails, LinkedIn messages, and marketing collaterals. Maintain CRM entries and document all prospect communications. Required Skills: Strong written and verbal communication skills in English. Must be fluent in spoken English with experience in handling international client. Proven experience in IT marketing and lead generation (minimum 3 years). Hands-on with email marketing tools (e.g., Mailchimp, Apollo etc.) Familiar with LinkedIn Sales Navigator and campaign tools. Basic knowledge of IT services like application development, cloud, AI, or data analytics (preferred). Ability to work independently with a result-oriented mindset. Comfortable working in rotational or flexible shift environments. Preferred Qualifications: Bachelor’s/master's degree in marketing, IT, Business, or a related field.
Posted 2 weeks ago
3.0 years
0 Lacs
Thane, Maharashtra, India
On-site
We Are Looking For: A proactive and customer-focused professional to join our Container Sales Customer Experience team , which manages the out fleet of old and total loss containers across more than 70 countries. This role demands strong communication skills, a collaborative mindset, and a passion for continuous improvement. The ideal candidate will thrive in a dynamic, global environment and be comfortable working with diverse stakeholders, vendors, and customers across different time zones and cultures. This position will be a fixed-term contractual role for a duration of 11 months, employed directly on the company payroll. Minimum 2–3 years of experience in operations, with excellent verbal and written communication skills Key Responsibilities Customer Focus & Stakeholder Support Deliver friendly and professional customer service to internal and external stakeholders worldwide. Respond to customer inquiries via email, phone, or chat, ensuring timely and accurate resolution. Support the maintenance and updating of Standard Operating Procedures (SOPs) in collaboration with the compliance team. Assist in identifying areas for improving customer experience and service quality. Participate in customer onboarding and implementation support activities. Join regular calls with international customers and internal teams to review service performance and gather feedback. Data Awareness & Reporting Maintain accurate records of customer interactions and service requests. Assist in preparing basic reports and summaries using Microsoft Excel and PowerPoint. Learn to work with customer data to identify common issues and suggest improvements. Exposure to tools like Power BI, Power Automate, and SQL is a plus. Team Collaboration Work closely with team members to ensure smooth service delivery. Share learnings and best practices with peers. Participate in team meetings and engagement activities. Operational Support Support after-sales processes related to container delivery and order fulfilment. Coordinate with depots and terminals to track and follow up on container movements. Help resolve basic issues related to delays or documentation. Escalate process improvement ideas to the relevant teams Ideal Candidate Profile Experience in communicating with global stakeholders, vendors, and customers. Strong interpersonal and communication skills. Analytical mindset with the ability to work with large datasets. Eagerness to learn and adapt to new technologies, especially Microsoft tools. Ability to work independently and as part of a team in a fast-paced environment. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
Posted 2 weeks ago
4.0 years
0 Lacs
Chandigarh, India
Remote
Contract Processor Schedule: 45 hours/week | EST hours with 1 weekend day (e.g., Tuesday - Saturday or Sunday - Thursday) Location: 100% Remote Apply here: https://operationsarmy.com/application Were looking for a highly organized and detail-oriented Contract Processor to join our remote team. The ideal candidate will have a strong background in accounting and contract administration, with experience working in large corporate environments. Qualifications: 4+ years of relevant accounting experience Prior experience working at a Fortune 500 company Bachelors degree in Business Administration, Finance, or related field B2/C1 English proficiency Proven experience in contract processing or administrative roles Strong attention to detail and data accuracy Excellent time management and organizational skills Proficiency with Google Sheets Responsibilities: Review Financial Documents: Analyze contracts, invoice statements, and A/R and A/P records to extract and verify key information Data Entry & Accuracy: Capture complex financial details with precision and ensure data integrity Maintain Records: Keep accounting and contract records organized and updated Support Process Improvements: Help document and refine internal workflows Collaborate Across Teams: Coordinate with cross-functional teams in multiple time zones to ensure seamless contract processing Apply here: https://operationsarmy.com/application
Posted 2 weeks ago
4.0 years
0 Lacs
Gurugram, Haryana, India
On-site
VARITE is looking for a Recruitment Coordinator with one of its clients located in Gurgaon. If you are interested in this opportunity, kindly respond ASAP with your updated resume or apply here. We will be glad to represent you to our client and help in your job search. About the client: Client is an American travel technology company that owns and operates various travel websites and services. WHAT DO WE DO? VARITE is a global IT company providing software and engineering consulting and team augmentation services to Fortune 1000 companies in USA, CANADA, and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the areas of Cloud, Data Sciences, Infrastructure Application Software, Mobility, Robotics, Banking & Financial Systems. Job Responsibilities: As a Recruitment Coordinator, you will play a pivotal role in ensuring a seamless and efficient hiring process across our Product and Technology teams. You will work closely with recruiters, hiring managers, and candidates to deliver a high-quality experience that reflects our values and commitment to excellence. Your coordination skills, attention to detail, and ability to manage multiple priorities will be key to supporting our fast-paced and dynamic recruitment environment. Key Responsibilities • Coordinate and schedule interviews across time zones, ensuring a smooth experience for candidates and interviewers • Manage candidate communication and logistics from application through offer stage • Maintain accurate and up-to-date data in the Applicant Tracking System (ATS) • Support recruiters with job postings, candidate pipeline tracking, and reporting • Ensure compliance with internal hiring policies and external labor regulations • Assist in onboarding coordination and pre-employment checks • Collaborate with global teams to improve and document recruitment processes • Track and report key recruitment metrics (e.g., time-to-schedule, candidate NPS, interview feedback turnaround). • Contribute to projects that enhance candidate experience and operational efficiency • Provide support for hiring events, campus drives, and recruitment initiatives • 2–4 years of experience in recruitment coordination or talent operations • Exposure to US TA operations or global hiring processes is a strong advantage • Proficiency in using ATS platforms (e.g., Greenhouse, Lever, Workday) and scheduling tools (e.g., Outlook, Google Calendar) • Strong organizational and multitasking skills with a high attention to detail • Excellent communication and interpersonal skills • Ability to work independently and collaboratively in a fast-paced environment • Comfortable working across time zones and with global stakeholders • Data-driven mindset with basic reporting and Excel/Google Sheets skills • Bachelor’s degree in human resources, Business Administration, or related field preferred In this role, you will partner with: • Recruiters and Talent Advisors across global regions • Hiring Managers and Interview Panels • Candidate Experience and Onboarding Teams • External Vendors and Background Check Providers This role is ideal for someone who thrives in a collaborative setting, is passionate about operational excellence, and has a strong interest in global recruitment practices — especially with exposure to US Talent Acquisition (TA) operations.
Posted 2 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
- Responsible for Security & Referential module globally for Schneider Electric (L3 level HR Functional Support). - Responsible for all Level 3 Queries (Process & Tool). - The resource will act as the Primary Resolution Base for Unresolved Queries by L2 regional team from the functional perspective. - Analyze and develop global changes both in staging and production zones with help of Technical Support team - Apply all global configuration in the system with help of Technical Support team - Manage and Lead tool upgrades from the functional point of view. - Manage Governance of the system globally and Lead the regional L2 teams - Monitor and improve effective usage of the system. - Conduct periodical audits and ensure 100% compliance of the system as per the global requirements. - Conduct trainings to internal stake holders regionally as per need. - Connect and work closely with the internal & external stake holders such as HR users- HR & IT- BPO's, L2 Regional experts & Regional Leaders, Technical team, Vendor - Lead team meetings both globally and with the L2 teams to resolve issues, manage change effectively etc. This position will Report to the Global HR Leader- HR Digital Services and will be based out of Bangalore, India. Let us learn about you! Apply today. You must submit an online application to be considered for any position with us. This position will be posted until filled. Looking to make an IMPACT with your career? When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us. IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world. We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one. Become an IMPACT Maker with Schneider Electric - apply today! €36 billion global revenue +13% organic growth 150 000+ employees in 100+ countries #1 on the Global 100 World’s most sustainable corporations You must submit an online application to be considered for any position with us. This position will be posted until filled. Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Posted 2 weeks ago
4.0 years
0 Lacs
Jaipur, Rajasthan, India
Remote
Contract Processor Schedule: 45 hours/week | EST hours with 1 weekend day (e.g., Tuesday - Saturday or Sunday - Thursday) Location: 100% Remote Apply here: https://operationsarmy.com/application Were looking for a highly organized and detail-oriented Contract Processor to join our remote team. The ideal candidate will have a strong background in accounting and contract administration, with experience working in large corporate environments. Qualifications: 4+ years of relevant accounting experience Prior experience working at a Fortune 500 company Bachelors degree in Business Administration, Finance, or related field B2/C1 English proficiency Proven experience in contract processing or administrative roles Strong attention to detail and data accuracy Excellent time management and organizational skills Proficiency with Google Sheets Responsibilities: Review Financial Documents: Analyze contracts, invoice statements, and A/R and A/P records to extract and verify key information Data Entry & Accuracy: Capture complex financial details with precision and ensure data integrity Maintain Records: Keep accounting and contract records organized and updated Support Process Improvements: Help document and refine internal workflows Collaborate Across Teams: Coordinate with cross-functional teams in multiple time zones to ensure seamless contract processing Apply here: https://operationsarmy.com/application
Posted 2 weeks ago
4.0 years
0 Lacs
Lucknow, Uttar Pradesh, India
Remote
Contract Processor Schedule: 45 hours/week | EST hours with 1 weekend day (e.g., Tuesday - Saturday or Sunday - Thursday) Location: 100% Remote Apply here: https://operationsarmy.com/application Were looking for a highly organized and detail-oriented Contract Processor to join our remote team. The ideal candidate will have a strong background in accounting and contract administration, with experience working in large corporate environments. Qualifications: 4+ years of relevant accounting experience Prior experience working at a Fortune 500 company Bachelors degree in Business Administration, Finance, or related field B2/C1 English proficiency Proven experience in contract processing or administrative roles Strong attention to detail and data accuracy Excellent time management and organizational skills Proficiency with Google Sheets Responsibilities: Review Financial Documents: Analyze contracts, invoice statements, and A/R and A/P records to extract and verify key information Data Entry & Accuracy: Capture complex financial details with precision and ensure data integrity Maintain Records: Keep accounting and contract records organized and updated Support Process Improvements: Help document and refine internal workflows Collaborate Across Teams: Coordinate with cross-functional teams in multiple time zones to ensure seamless contract processing Apply here: https://operationsarmy.com/application
Posted 2 weeks ago
4.0 years
0 Lacs
Varanasi, Uttar Pradesh, India
Remote
Contract Processor Schedule: 45 hours/week | EST hours with 1 weekend day (e.g., Tuesday - Saturday or Sunday - Thursday) Location: 100% Remote Apply here: https://operationsarmy.com/application Were looking for a highly organized and detail-oriented Contract Processor to join our remote team. The ideal candidate will have a strong background in accounting and contract administration, with experience working in large corporate environments. Qualifications: 4+ years of relevant accounting experience Prior experience working at a Fortune 500 company Bachelors degree in Business Administration, Finance, or related field B2/C1 English proficiency Proven experience in contract processing or administrative roles Strong attention to detail and data accuracy Excellent time management and organizational skills Proficiency with Google Sheets Responsibilities: Review Financial Documents: Analyze contracts, invoice statements, and A/R and A/P records to extract and verify key information Data Entry & Accuracy: Capture complex financial details with precision and ensure data integrity Maintain Records: Keep accounting and contract records organized and updated Support Process Improvements: Help document and refine internal workflows Collaborate Across Teams: Coordinate with cross-functional teams in multiple time zones to ensure seamless contract processing Apply here: https://operationsarmy.com/application
Posted 2 weeks ago
0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Key Responsibilities: Conduct market research and identify potential international clients in targeted verticals (US, Europe, Middle East, etc.) Generate qualified leads through outbound email campaigns, LinkedIn prospecting, and cold calls Build and maintain a strong prospect pipeline in the CRM system Understand Softnotions' service offerings and communicate value propositions to potential clients Schedule and coordinate meetings or demos for the Business Development Manager or Technical Sales Team Support RFP/RFI processes with background data and initial documentation Maintain reports and dashboards to track outreach and conversion metrics Collaborate with marketing and delivery teams to align messaging and client approach Assist in proposal follow-ups, nurturing leads, and handling basic client queries Required Skills & Attributes: Strong communication skills – written and verbal (English proficiency is a must) Good understanding of technology trends, software development, and digital transformation concepts Basic knowledge of CRM tools (HubSpot, Zoho, or equivalent)-desirable Ability to work with international time zones and cultures High attention to detail, responsiveness, and follow-through Positive attitude, growth mindset, and eagerness to learn BSC/BTech (CS)+MBA (Mkg) Preferred Qualifications: Prior internship or project experience in pre-sales, lead generation, or marketing (preferred, not mandatory) Familiarity with LinkedIn Sales Navigator, email automation tools, or outreach platforms
Posted 2 weeks ago
5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Job Title: Assistant Manager - Events & Marketing Operations Location: Gurugram, India (In-Office) Department: Marketing Reports to: CMO Experience Required: 5+ years in event planning and execution, preferably in IT/Tech sector Employment Type: Full-time (Individual Contributor) Role Overview You will be responsible for planning, executing, and overseeing all corporate, internal, and external events — including conferences, webinars, client meets, trade shows, and employee engagement activities. You will work closely with cross-functional teams, vendors, and leadership to ensure high-quality delivery aligned with our brand and business goals. You will play a dual role: managing and executing high-impact events (online and offline) and acting as the initial point of contact for incoming customer/prospect calls and website inquiries. This role is ideal for someone who is organized, customer-centric, and thrives in a fast-paced environment. You’ll collaborate with cross-functional teams and ensure all interactions — both at events and via digital touchpoints — leave a lasting, positive impression. Key Responsibilities Event Management (60%) Lead end-to-end planning and execution of events (physical, virtual, and hybrid). Develop and manage event budgets, timelines, and logistics. Collaborate with internal stakeholders (sales, HR, leadership) to define event objectives and success metrics. Identify and coordinate with vendors, venues, agencies, and technology partners. Supervise event branding, collateral, giveaways, booth designs, and experience zones. Drive registration, participation, and post-event engagement using CRM and marketing automation tools. Ensure timely reporting, post-event analysis, social media promotions, and ROI measurement. Stay updated on event trends and technologies to drive innovation in event delivery. Marketing Operations & Digital Marketing (25%) Develop and implement scalable marketing operations processes to enhance campaign efficiency and reporting. Manage marketing automation workflows, CRM integrations, and lead scoring mechanisms. Oversee digital marketing initiatives related to event promotions, including email campaigns, PPC ads, and social media outreach. Optimize website landing pages, content, and event registration flows for improved user experience and conversion rates. Collaborate with SEO and content teams to enhance event visibility and organic reach. Track and report digital marketing performance metrics for continuous improvement. Customer Interaction & Reporting (15%) Attend all incoming prospect and customer calls/inquiries originating from the website. Qualify leads, provide basic information, and forward relevant details to sales or support teams. Maintain a structured log of all incoming interactions and prepare weekly reports for senior management. Coordinate closely with the sales and CRM teams to ensure smooth handover and follow-up. Requirements Bachelor's degree in marketing, Communications, Event Management, or related field 5+ years of hands-on experience in B2B event management, preferably in IT/Tech/Software domain Experience in customer service or lead handling is a plus Strong project management and multitasking skills Excellent communication, negotiation, and interpersonal skills Familiarity with tools such as Salesforce, Eventbrite, MS Office, and virtual event platforms Ability to travel domestically and occasionally internationally for event execution High attention to detail and problem-solving ability under pressure Preferred Qualities A proactive communicator with a customer-first attitude Experience in handling both digital events and in-person activations Ability to work independently and report clearly to management Tech-savvy, with a keen interest in marketing automation and digital engagement Creative thinker with a passion for crafting unique event experiences Demonstrated ability to manage large-scale events independently Prior experience working with CXOs and senior stakeholders Location: Gurgaon - EMBI, Gurgaon, Haryana, India
Posted 2 weeks ago
155.0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Position Title Sr. D&T Analyst – GEMS Function/Group Digital & Technology Location Mumbai Shift Timing Regular Role Reports to D&T Manager Remote/Hybrid/in-Office Hybrid About General Mills We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we’ve been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell. How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out http://www.generalmills.com General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people. With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out https://www.generalmills.co.in We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow. Job Overview Function Overview The Digital and Technology team at General Mills stands as the largest and foremost unit, dedicated to exploring the latest trends and innovations in technology while leading the adoption of cutting-edge technologies across the organization. Collaborating closely with global business teams, the focus is on understanding business models and identifying opportunities to leverage technology for increased efficiency and disruption. The team's expertise spans a wide range of areas, including AI/ML, Data Science, IoT, NLP, Cloud, Infrastructure, RPA and Automation, Digital Transformation, Cyber Security, Blockchain, SAP S4 HANA and Enterprise Architecture. The MillsWorks initiative embodies an agile@scale delivery model, where business and technology teams operate cohesively in pods with a unified mission to deliver value for the company. Employees working on significant technology projects are recognized as Digital Transformation change agents. The team places a strong emphasis on service partnerships and employee engagement with a commitment to advancing equity and supporting communities. In fostering an inclusive culture, the team values individuals passionate about learning and growing with technology, exemplified by the "Work with Heart" philosophy, emphasizing results over facetime. Those intrigued by the prospect of contributing to the digital transformation journey of a Fortune 500 company are encouraged to explore more details about the function through the following Link Purpose of the role This position offers an opportunity to contribute to the technology and business solutions team supporting Distributor Markets (DIMA) and India business operations. The role involves assisting with the implementation of digital solutions, supporting project lifecycles, and contributing to operational improvements across Supply Chain, Finance, Sales, and Reporting functions. The ideal candidate will work closely with business stakeholders and technical teams to help translate business requirements into effective technological solutions while developing an understanding of budget management and continuous improvement practices. The role is also accountable for the operational health of solutions and maintaining support, and ensuring business continuity and sustainability. Key Accountabilities Solution Support & Implementation Lead the implementation of digital and technology solutions that align with business goals Support the management of projects within the DIMA and India markets portfolio Learn about technology trends and help develop solutions to improve user experience Participate in process improvement, simplification, and automation initiatives Support project governance and standardization efforts across DIMA markets Business Partnership & Stakeholder Communication Build relationships with key stakeholders across the organization Help gather and understand operational needs of DIMA and the India business Assist in managing stakeholder expectations through regular communication Collaborate with cross-functional teams on solution implementation Prepare updates about market developments and project progress for leadership Project Support Contribute to initiatives across Supply Chain, Finance, Sales, and Reporting Help track and prioritize projects to deliver business value Support product and project delivery through active participation Assist in coordination with contractors and third-party vendors Learn budget management principles and help track project expenses Team Collaboration & Development Work effectively as part of a collaborative team environment Develop skills through mentorship and training opportunities Assist in training key users and documentation preparation Support knowledge management and information sharing Help identify and escalate issues appropriately Technical & Business Support Support the analysis, design, and implementation of data, processes, and technology solutions Assist in maintaining the application and services portfolio Contribute to SAP/Non-SAP setups, data analytics, and growth initiatives Help ensure the continuity and sustainability of technological solutions Support integration efforts across markets and functions Minimum Qualifications Education & Experience Education – Full-time graduation from an accredited university. Bachelor’s degree in computer science, Electronics, Electrical Engineering, or related field 10+ years of relevant professional experience Past hands-on technology experience Technical Skills Broad business and technology expertise General knowledge of ERP processes (P2P, O2C, Q2C) SAP Distributor market experience (SD/MM & FI Integrations) Proficiency in reporting tools (BW, GCP, Tableau) and data analytics Understanding of Business Platform and CPG Data architecture Ability to analyze, design, and support data, processes, and technology Experience with QAD/SAP ERP systems Knowledge of specialized technologies: DMS Tableau Flutter with Mean Stack Transport Management, Lead Management, Sales Force Automation Professional Competencies Strong analytical and problem-solving skills Expertise in leading change management initiatives Strong negotiation, facilitation, and decision-driving capabilities Ability to work in global, multicultural environments Excellent communication and relationship-building skills Demonstrated fiscal discipline and budget management experience High learning agility and comfort with evolving responsibilities Demonstrated ability to work independently and collaboratively Proven ability to manage multiple priorities and deliver results Preferred Qualifications Understanding of CPG industry Track record of driving business transformation Experience in fast-paced, matrix organizational structures Proven ability to overcome complex challenges History of delivering high-impact business outcomes Flexibility to work across time zones and handle occasional extended hours
Posted 2 weeks ago
0.0 years
0 Lacs
Panchkula, Haryana
On-site
Description Job Description We’re hiring a dynamic Seller to drive SaaS product sales for SearchUnify, our AI-powered cognitive search platform. The role demands proven experience in enterprise product sales, a stronghold in US markets, and a consultative approach to selling. If you’re driven by results, understand SaaS inside-out, and thrive in fast-paced, high-growth environments—this opportunity is for you. Skills Key Skills Enterprise sales experience in SaaS or B2B product environments. Strong understanding of US sales cycles and buying behaviors. Excellent communication, negotiation, and consultative selling skills. Ability to map customer needs to technical solutions. Proficiency in CRM tools and sales enablement platforms. Capability to thrive in night shifts and global time zones. Strategic thinking with a focus on pipeline and quota achievement. Knowledge of AI, enterprise search, or support tech is a plus. Responsibilities Roles and Responsibilities Prospect and generate leads through outbound efforts and industry networking. Engage prospects with a consultative sales approach, understanding pain points and positioning SearchUnify accordingly. Build and nurture relationships with key decision-makers and influencers. Define and execute strategic sales plans to meet and exceed revenue targets. Own the negotiation and closing process, ensuring timely contracts and deal conversions. Collaborate with pre-sales and customer success teams for seamless onboarding. Provide market insights and competitor intelligence to inform product positioning. Maintain accurate records in the CRM, track progress, and report regularly. Stay up to date on SearchUnify features, product roadmap, and industry trends. Serve as a customer advocate internally to ensure long-term satisfaction. Contacts Email: careers@grazitti.com Address: HSIIDC Technology Park, Plot No – 19, Sector 22, 134104, Panchkula, Haryana, India
Posted 2 weeks ago
12.0 years
0 Lacs
Gurugram, Haryana
Remote
Sr. Cloud Solution Architect - Cloud & AI Infra Gurgaon, Haryana, India Date posted Jul 24, 2025 Job number 1851277 Work site Up to 50% work from home Travel 25-50 % Role type Individual Contributor Profession Customer Success Discipline Cloud Solution Architecture Employment type Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. In the Customer Success team, we are looking for people with a passion for delivering customer success. As a Sr. Cloud Solution Architect Azure Infra , you will run a team who enable customers to achieve their outcomes, based on their investments in Microsoft technology. Leveraging your leading technical team’s expertise, you will drive the team to ensure customers get value from their MS investments. Microsoft aspires to help our customers architect and deploy first class cloud infrastructure solutions in Azure to be AI Ready by applying scalable best practices in the cloud with Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). Azure is the most comprehensive, innovative, and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption for AI Innovation within the most important companies in the market. This role is flexible in that you can work up to 50% from home / This role is for Gurgaon location only]. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 12+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience 12+ years experience working in a customer-facing role (e.g., internal and/or external). 10+ years experience working on Cloud projects Technical (Architect Level) Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications) Responsibilities You will develop relationships with key customer IT decision makers, who drive long-term cloud adoption within their company to enable them to be cloud advocates as well as be the Voice of the Customer and share insights and best practices and connect with Engineering teams to remove blockers. You will provide feedback & insights from customers/partners back to the relevant MS teams including Product Groups, to enable continuous improvement. You will deliver excellence as you own your committed pipeline and ensure delivery in alignment with customer expectations You will develop opportunities to drive Customer Success business results by working with technical decision makers to ensure they understand Microsoft's Azure Infrastructure services required to operate AI solutions at scale, inclusive of value proposition and how they get value from their investment in the Microsoft technology. You will run Architectural Design Sessions to build plan for implementing solution –governing design in line with customer business goals and their technical environment as you use CAF Landing Zones to rapidly enable migrations, help build customer resiliency in priority areas including Networking, Zonal/multi-region and Security and prepare our customers for AI Innovation. You will identify resolutions to issues blocking go-live of customer success projects by leveraging Azure Infrastructure technical subject matter expertise and lead technical conversations with customers to drive value from their Microsoft investments and deliver all work according to MS best practices and policies. Successful candidate possesses: Industry (eg. Govt, Public Sector, BFSI) knowledge and experience in technical leadership. Track record of driving customer/partner success at enterprise level. Communication and presentation skills to drive CXO level conversations. Ability to connect business and technology areas and drive improvements. Experience in developing and expanding relationships with key stakeholders. Ability to anticipate and manage business and technical risks. You will demonstrate a Self-Learner mindset through continuous alignment of individual skilling to team/area demands and Customer Success goals as you accelerate customer outcomes and engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-sure and learn from others to help accelerate your customers transformation journey. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 weeks ago
0.0 - 10.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Location: Bangalore - Karnataka, India - EOIZ Industrial Area Job Family: Engineering Worker Type Reference: Regular - Permanent Pay Rate Type: Salary Career Level: M4 Job ID: R-47014-2025 Description & Requirements Introduction: A Career at HARMAN Automotive We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience. Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence. Advance in-vehicle infotainment, safety, efficiency, and enjoyment A Career at HARMAN We are ONE HARMAN. We are greater than the sum of our divisions or brands. We proudly talk about our many iconic brands and describe how our technologies are transforming the car, the workplace and everywhere in between. We work hard. We create useful, playful, beautiful things. We strive for excellence and we aim to win as a team. No matter the position, every employee at HARMAN is expected to demonstrate our core competencies: leadership, change-orientation, collaboration, judgment and a results-driven mindset. At HARMAN, we expect brilliance. You can expect a career full of brilliant possibilities. About HARMAN International HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, brilliant career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN! Head of Global Domains About the Role Harman Automotive Services is looking for a Head of Global Domains to spearhead the Global Technology Domains Organization. The ideal candidate would bring in years of proven experience in creating, developing, and refining Domain capabilities within a Software Product and Services business primarily catering to the Automotive industry. The ideal candidate would also bring a mix of technological awareness in the field of Automotive Engineering and competency in creating and amplifying domain led practices. What You Will Do Running global technology domains organization with a defined roadmap, objectives and budget to drive business development, thought leadership, upskilling team and incubate niche technical competencies. Validate industry and customer trends to plan roadmap. Create service portfolio and aligned PoCs/assets on market leading technology trends for learning and customer demo. Participation in conferences and consortiums and contributing to publications – white paper/blogs. Review and approval of domains investment plan; Discuss and approve investment plans with Automotive Services Leadership Provide assessment of Domain achievements based on metrics. Conduct or arrange knowledge sharing sessions, facilitate technological domain communities. Conduct Sales training and provide material to be turned into collaterals by presales and marketing. Define best practices across each domain like Clean Code / Agility / GenAI. Reduce Silos between projects by defining and updating domain playbooks. Support Portfolio team to staff projects across sites reducing revenue leak by providing seed team. Help in improving bench utilization by training team members on domain specific technical topics aligned with SBU’s growth strategy. Cross leverage competency across sites during project crisis Build Knowledge Management Plan for all engineers specific to identified domains. Training / skilling on new technology and uniform distribution of talent Building community and providing Sense of home. Build spirit of teamwork / transparency / Collective Intelligence / ownership What You Need to Be Successful Bachelor’s Degree in electronics, embedded programming, software engineering, Mathematics or related disciplines 15+ Engineering & Software Delivery, Transformation, Forming and Leading Domain/Practice Teams within the Software Product and Services Industry. 10+ Years of Experience in working with Automotive software products and services which includes working with Automotive OEMs. Experience of establishing and running scalable domain teams working closely with Sales, Strategy, and Delivery teams. Knowledge of automotive technologies and industry trends. Experience working in a matrix, global organization by collaborating with key stakeholders. Results and detail-oriented: hold him/herself and others accountable for commitments. Effective C-Level communication skills. Creative problem-solver with the ability to work with a blank slate and inspire others. Intellectual and curious with a passion for storytelling. Experience pivoting and navigating dynamic and changing situations. Proactive, self-sufficient, and professional, with strong organizational and time management skills. Flexibility to work in office or remotely, travel for business and work in multiple time zones as needed. What Makes You Eligible Successfully complete a background investigation and drug screen as a condition of employmen This position requires the use of a HARMAN or customer-owned vehicle. As such, any offer of employment will be contingent upon having a clean driving record, which will be evaluated and determined in HARMAN’s sole discretion, no more than four (4) active points for moving violations (issued by any motor vehicle agency), and no references to operating a vehicle under the influence of controlled substances within the last 10 years. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location. Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement “Be Brilliant” employee recognition and rewards program. An inclusive and diverse work environment that fosters and encourages professional and personal development. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training, and competitive compensation. (www.harman.com) You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)
Posted 2 weeks ago
35.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview We’re seeking a high-accountability Marketing Manager with deep expertise in digital marketing, content creation, and executive-grade storytelling. The ideal candidate is hands-on, self-driven, and brings structured execution to strategic marketing programs. This business-critical role will own digital presence, website operations, and content support for high-value sales and partner initiatives. What You’ll Do As The Marketing Manager Website & Digital Platform Management Take complete ownership of the updates, integrations, maintenance, and partner content for the Zones India website and microsites. Drive alignment with global teams for timely website rollouts and version control. Ensure content accuracy, UI consistency, and web-readiness for SEO and lead-gen. Coordinate with agencies and global stakeholders to maintain and evolve Zones India’s web presence. Content & Storytelling Create compelling marketing content, such as case studies, service decks, capability brochures, product write-ups, and blogs. Build high-quality PowerPoint presentations for sales, leadership, and external meetings, ensuring brand and message clarity. Translate complex technical and business inputs into clear, engaging narratives. Support copy and messaging for web, LinkedIn, email, and internal communications. Digital Campaign Execution Run digital campaigns across email and social media (LinkedIn) to drive awareness, engagement, and qualified leads. Build and execute campaign workflows from design briefing to execution and reporting. Analyze performance data and drive iterative improvements. Cross-Functional & Stakeholder Alignment Engage actively with sales, presales, OEM marketing teams (e.g., Apple), global marketing, and creative agencies. Follow through on feedback loops, prioritize execution, and deliver without supervision or repeated follow ups. Ensure content, timelines, and digital actions are aligned with strategic goals. What You Will Bring To The Team 7–10 years of experience in digital/content marketing in B2B tech, IT services, SaaS, or agency setups. Excellent verbal and written communication skills, with proven ability to simplify and influence through content. Strong skills in PowerPoint storytelling, visually and contextually. Experience with CMS platforms (e.g., WordPress), SEO fundamentals, and campaign tools like HubSpot, LinkedIn Campaign Manager, or Mailchimp. Highly organized, independent, deadline-driven professionals who can manage multiple workstreams confidently. Tools & Advantageous Skills WordPress, HubSpot, Google Analytics, LinkedIn Ads PowerPoint (expert-level), Canva, or basic design tools Prior experience working with global teams or OEM partners is a plus This is a strategic execution role. We are looking for a self starter who leads projects end to end, brings clarity under ambiguity, and executes with discipline and creative edge. Zones offers a comprehensive Benefits package. While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own teams. We offer a competitive compensation package where our team members are rewarded based on their performance and recognized for the value they bring into our business. Our team members enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life, flexible leave policy to balance their work life. At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.
Posted 2 weeks ago
8.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Description We are looking for a highly motivated and detail-oriented Financial Analyst III to join our Finance Operations Accounting and Analysis (FOAA) team in Bangalore. This role is critical to ensuring that our accounting processes run smoothly in a highly controlled and compliant environment—delivering exceptional accuracy, efficiency, and insights aligned with Amazon’s leadership principles of Customer Obsession, Deliver Results, and Insist on the Highest Standards. You will work closely with Central Accounting, Finance Operations, and Global Finance teams to support month-end close, drive operational excellence, and uphold rigorous financial control standards. This position plays a pivotal role in closing global books, preparing reconciliations, managing journal entries, driving reporting, and engaging with leadership on performance reviews. Key job responsibilities Key Responsibilities Accounting & Financial Control Lead the end-to-end month-end close process for accounting options, including journal entry posting, global general ledger reconciliations, and reporting. Ensure accurate and timely financial reporting, with a strong emphasis on compliance and control. Own transition management, reporting decks, and operational reconciliations. Monitor and enhance process efficiency and accuracy through automation and continuous improvement. Benchmark practices against industry standards to ensure excellence in accounting processes. Ensure all accounting activities comply with internal policies, SOX, and audit requirements across geographies. Analyze large and complex datasets to extract business insights and support decision-making. Develop dashboards and metrics to monitor the health and quality of finance processes and controls. Invent & Simplify Drive process improvements and innovate on behalf of internal customers by optimizing workflows and controls. Support ad-hoc financial analysis, variance reviews, and performance reporting. Maintain detailed documentation of policies, procedures, and internal controls. Play a leading role in strategic initiatives and special projects as assigned. Leadership & Stakeholder Management Act as a key liaison between global and regional finance teams, building strong relationships with internal stakeholders. Anticipate needs, honor commitments, and deliver high-quality service to business partners. Collaborate with remote teams across multiple time zones and drive alignment on shared goals. Lead hiring and training efforts within the team, promoting best practices and continuous learning. Maintain a strong systems orientation and leverage tools to drive scalable solutions. A day in the life What We’re Looking For Proven ability to manage complex accounting operations in a high-growth, fast-paced environment. Experience with financial reporting, SOX compliance, internal controls, and audit management. Strong analytical skills with experience handling large datasets and deriving meaningful insights. Passion for process excellence, innovation, and delivering high standards. Ability to work effectively across cross-functional teams and global geographies. A proactive, hands-on attitude with a strong sense of ownership and accountability. Basic Qualifications 8+ years of tax, finance or a related analytical field experience 3+ years of advanced proficiency in Excel (pivots, lookups, etc.) experience 6+ years of Accounts Receivable or Account Payable experience 6+ years of applying key financial performance indicators (KPIs) to analyses experience 6+ years of building financial and operational reports/data sets that inform business decision-making experience 6+ years of creating process improvements with automation and analysis experience 5+ years of directly managing and leading a team of 5+ members experience Preferred Qualifications 6+ years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience 6+ years of identifying incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience 6+ years of mentoring junior finance and/or business team members experience 3+ years of working with senior staff (e.g. c-suite) experience MBA, or CPA Experience working with large-scale data mining and reporting tools (i.e. SQL, MSAccess, Essbase or Cognos) and providing recommendations based on results of ad hoc analyses to management for strategic decision-making Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Karnataka Job ID: A3042033
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Skill required: Procurement Operations - Procurement Management Designation: Procurement Practice Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? This position will be responsible for managing a team which performs PR-PO, POA, Change Requests, SLA and KPI monitoring and management. Main Accountabilities As an expert in Req-to-PO, Spot Buy, POA and Change Order processes, ensure timely delivery of all requests received Ensure all SLA & KPI metrices are adhered to as per the agreed timelines with the client Complete the Management Information System (MIS) / Reporting Requirements for client meetings Support onboarding of suppliers on eProcurement tools eg: Coupa/Ariba/Vroozi/PeopleSoft etc. Support client specific enablement services projects (Supplier Onboarding, Catalog Management, Contract Management, eInvoicing Support). Support Risk & Compliance audits (Internal/External) Drive process improvement initiatives Drive client interactions/ lead weekly or fortnightly operational meetings Act as an expert to handle any client escalations, stakeholder management to resolve queries Establish, maintain, and manage relationship with client (both functional stake holders and procurement) Additional Responsibility Implement cost-to-serve actions as provided by leadership Actively monitor and communicate leading practices, trends, etc. for designated clients throughout contract term. Performance management for the team members Develop and maintain skills needed to execute current responsibilities Provide mentorship, leadership, and guidance to more junior team members Ensure quality targets are achieved A systematic approach used for buying all the goods and services needed for a particular project or for the company generally to stay sustainable. It consists of: the identification of need; finding and qualifying the suppliers; requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results; and contract close. What are we looking for? NA Minimum Requirements Graduation / Post-Graduation with 5-8 years’ experience in procurement outsourcing, managed procurement services Good communication and presentation skills. Strong understanding of latest Microsoft Office applications i.e., Word, PowerPoint, Excel. Flexibility to work with different countries (time-zones), groups, and business environment Preferred Background Proficiency in MS Office tools and / or Project would be an advantage. Good quantitative and analytical skills Working knowledge of Ariba / SAP systems would be an advantage. Working experience of Power BI, Power Automate will be preferred. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts, Any Graduation
Posted 2 weeks ago
2.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Job Title: Lead - Platinum Support Account Manager (PSAM-II) Job Description: We are looking for a highly skilled and motivated Platinum Support Account Manager (PSAM-II) to join our Platinum Support Team . In this role, you will serve as the primary technical support contact for Sprinklr’s largest and most complex enterprise customers. You will work closely with program managers and executive-level decision-makers to ensure an exceptional customer support experience. Additionally, you will act as an internal escalation point , collaborating with Sales, Customer Success, and Services teams to resolve critical issues efficiently. Key Responsibilities: Serve as the technical voice of the customer and advocate for their needs when escalating product issues. Proactively monitor case resolution times, ensuring strict adherence to SLAs for assigned accounts. Develop expertise in the client’s custom implementation, resolving issues without requiring engineering intervention. Conduct regular case reviews with customers, analyzing support trends, identifying pain points, and providing product updates. Collaborate with internal account teams to address reported issues and enhance customer experience. Participate in bridge calls for escalated issues, working directly with customers and engineering teams for expedited resolutions. Plan and execute key customer events in coordination with the Success and Managed Services teams. Provide internal stakeholder reports, highlighting customer health metrics and action plans for improvement. Share insights on new product features and release readiness, ensuring customers are well-prepared for upcoming changes. Troubleshoot and debug critical issues, working hands-on with support and engineering teams. Maintain the highest standard of service delivery for platinum customers. Offer social insights and strategic recommendations to enhance customer business practices. Design and configure Sprinklr solutions, aligning with best practices and client-specific needs. Provide consulting and advisory support during various phases of project implementation. Qualifications & Requirements: Fluency in English and Portuguese is mandatory. Experience in contact center operations is required. Hands-on experience with Voice and Non-Voice Contact Center applications, such as: Genesys Engage, Amazon Connect, Cisco Webex Contact Center, RingCentral, Vonage, Nice CXone, Talkdesk, Avaya OneCloud, etc. Strong customer relationship skills with the ability to support customers across multiple time zones, predominantly in the U.S. and LATAM. Willingness to work occasional weekends (bi-monthly), based on business needs. Technical expertise in: Voice protocols: TCP/IP, VoIP, UDP, SIP, RTP, SRTP, WebRTC, audio processing. Contact center technologies: CTI, Voice recording, VoIP, Dialer, ACD, IVR, SBC. Unified Communication (UCaaS) and Cloud Platforms: CPaaS, MS Teams integrations, Voicemail, DID, and SIP-based communication. Network and analysis tools: Wireshark, SIP protocol debugging, rtp packet analysis. CRM platforms: Salesforce Service Cloud or similar systems for case management. 2+ years of experience in telecom, call center integration, and VoIP, including coding and SIP protocol interactions. 3+ years of experience in software support, account management, or client relationship management. Strong analytical and problem-solving skills, with the ability to interpret customer usage data and identify optimization opportunities. Exceptional written and verbal communication skills. Highly self-motivated, proactive, and ownership-driven. Ability to work effectively in a fast-paced, collaborative environment. Bachelor’s degree required, or an equivalent combination of experience and training. Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Skill required: Procurement Operations - Procurement Management Designation: Procurement Practice Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Objectives of Role This position will be responsible delivering activities such as PR-PO, POA, Change Requests, SLA and KPI monitoring and management. Main Accountabilities Be well versed with the purchase requisition fulfillment, purchase order acknowledgement process to be able to perform the activities on Ariba/Coupa/Vroozi/PeopleSoft etc. Ensure all SLA & KPI metrices are adhered to as per the agreed timelines with the client Complete the Management Information System (MIS) / Reporting Requirements for client meetings Well versed to execute the following activities daily: Filtering (Approve/Reject) purchase requisition received as per agreed contractual terms Purchase Order Acknowledgement Resolve procurement and invoicing related queries Connect with requestors to ask for PR related information Additional Responsibility Should be proficient to handle any client escalations, stakeholder management to resolve queries Establish, maintain, and manage relationship with client (both functional stakeholders and procurement) Develop and maintain skills needed to execute current responsibilities Ensure quality targets are achieved What are we looking for? NA Minimum Requirements Graduation / Post-Graduation with 3-5 years’ experience in procurement operations, PR to PO processing, Spot Buy, SLA & KPI Management in Procurement Outsourcing/Managed Services/Procurement Organizations Good communication and presentation skills. Strong understanding of latest Microsoft Office applications i.e., Word, PowerPoint, Excel. Flexibility to work with different countries (time-zones), groups, and business environment Preferred Background Proficiency in MS Office tools and / or Project would be an advantage. Good quantitative and analytical skills Working knowledge of Ariba / SAP systems would be an advantage. Working experience of Power BI, Power Automate will be preferred Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts
Posted 2 weeks ago
4.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code CA-JF Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BMC helps companies around the world run and reinvent their businesses to evolve to an Autonomous Digital Enterprise, a digital-first organization with distinct tech tenets and operating model characteristics that support transformation through actionable insights, business agility, and customer centricity. Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do. BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition. The Worldwide Sales Enablement team is responsible for developing trainings, managing the execution of consistent global strategies, programs, and methods which technically and professionally enable the Sales and Solution Partners to successfully and reliably implement BMC solutions in the marketplace. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Prepare and manage communications for global Enablement flagship programs Be a program manager and provide support in all aspects of Enablement programs, calendars, rosters, schedules, meeting requests, etc. Coordinate logistics for both Virtual and In-Person events Coordinate venues for Enablement workshops such as request hotel room block / vendor contract negotiation Should be highly responsive and invested in customer satisfaction; he/she could be a new hire’s first contact with Enablement, so responsiveness is critical. Is flexible to work in different time zones to coordinate with peers effectively and smoothly across the globe and can work independently with minimum supervision. Adapts well to changing job and project requirements, such as manage changes to programs due to new releases and acquisitions. Can efficiently and independently use and administer a Learning Management System (LMS) and Knowledge Management portal and manage administrative responsibilities. Request and manage updates to Enablement Portal for workshops and trainings. Help and manage uploading documents to web portals, work on some admin tasks etc. To ensure you’re set up for success, you will bring the following skillset & experience: 4-6 years of experience in extensively coordinating and managing global events and programs with attention to detail. Fluent in English language, both written and verbal communications. Ability to effectively multitask in a complex matrix environment and participate, contribute, and in some cases, lead multiple disparate efforts with stakeholders across the globe. Be comfortable with scheduling, writing directions, communicating through email or memos and other forms of written communication. Must have strong time management skills. This individual will need to keep track of deadlines, schedules, and various tasks that you must complete by their respective deadlines. Knowing how to prioritize your work and keeping your schedule on track are crucial to advance in your career. Proficiency in MS Office (PPT, Word, Excel, Visio). Proficiency in MS Teams and SharePoint Whilst these are nice to have, our team can help you develop in the following skills: Ability to coordinate activities of multiple individuals to get the job done. Ability to prioritize tasks and keep up on them without frequent reminders. Should also be able to re-prioritize as needed on short notice. General program management skills esp. the ability to recognize those aspects of the program which require additional approvals/inputs. Proficiency in Camtasia, Articulate 360 and Vyond. Cross-Functional/Deliverable focus – Reporting & Data Analysis, Knowledge Management Ability to effectively communicate up and down the organization and with liaison partner Knowledge/hands-on experience with training-specific domain related AI tools/platforms Our commitment to you! BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page. BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,725,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Posted 2 weeks ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Skills: US IT Staffing, Vendor Management, Business Development, Client Relations, Negotiation, Contract Staffing, US IT Bench sales recruitment, Bench Sales, Rsk IT Solutions is looking for Senior Bench Sales Recruiter Job Description:- Job Title: Senior Bench Sales Recruiter Job Location: Khairatabad, Hyderabad Work Timing: Night Shift Job Type: Full-Time Employment Exp level Mid to high (5 yrs Min) Requirements Minimum 5 years of experience in Bench Sales Recruiting. Marketing our Bench Consultants - H1B/OPT/CPT/GC & US CITIZEN Having tier 1 vendor contacts and developing new contacts with tier 1 vendors. Proficient in using Job Boards like Dice, Monster, LinkedIn, Prime Vendor sites, Free Job Sites etc. to source requirements. Communicating with the consultants daily and update about submission and interviews. Arranging the interviews with tier one vendors or end clients. Follow up with the vendors and coordinated between consultants and vendors for interview. Strong experience in US IT bench Recruitment Cycle (Contract, Contract to Hire) and terminology (Tax Terms, Employment Status, Time Zones etc.) Understanding the candidate's resume and formatting it as required. Should be able to generate Leads by cold calling to acquire new direct client. Should be able to manage complete cycle of Bench sales. Should be good in verbal and oral communication skills in English. Negotiate rates with the Vendors/ Clients. Proven track record of successful placements. Strong connections with vendors and an extensive vendor database. Excellent communication and negotiation skills.
Posted 2 weeks ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Step into the role of Enterprise Architect-Vice President. At Barclays, we are more than a Bank, we are force of progress. As an Enterprise Architect-Vice President you will aim to build out a scalable data platform utilised across the wider org with modern tools and capabilities. The primary purpose of this role is to enhance our central enterprise architecture capabilities to governance and influence development and help facilitate integration. To be a successful Enterprise Architect-Vice President , you should have experience with: Knowledge of and experience with industry-standard enterprise data platform stack technologies and, ideally, the AWS technology stack. This should include catalogue, governance, store and transform, stream, data publication and data consumption capabilities. Good communication skills and the ability to work with stakeholders across departments and time-zones to realise shared business outcomes. Capable of engaging directly with Director and MD-level stakeholders. Familiarity with modern communication methodologies and tooling including Jira, Confluence and C4. Additional Relevant Skills Given Below Are Highly Valued AWS cloud services such as S3, Glue, Athena, Lake Formation, CloudFormation etc. Experience with Databricks, Snowflake, Starburst, Iceberg. Matrix-management experience. Agility, flexibility to adapt to evolving business priorities. Experience defining and executing governance. Curiosity, a passion for technology. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in Pune. Purpose of the role To design, develop, and implement solutions to complex business problems, collaborating with stakeholders to understand their needs and requirements, and design and implement solutions that meet those needs and create solutions that balance technology risks against business delivery, driving consistency. Accountabilities Design and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms. Targeted design activities that apply an appropriate workload placement strategy and maximise the benefit of cloud capabilities such as elasticity, serverless, containerisation etc. Best practice designs incorporating security principles (such as defence in depth and reduction of blast radius) that meet the Bank’s resiliency expectations. Solutions that appropriately balance risks and controls to deliver the agreed business and technology value. Adoption of standardised solutions where they fit. If no standard solutions fit, feed into their ongoing evolution where appropriate. Fault finding and performance issues support to operational support teams, leveraging available tooling. Solution design impact assessment in terms of risk, capacity and cost impact, inc. estimation of project change and ongoing run costs. Development of the requisite architecture inputs required to comply with the banks governance processes, including design artefacts required for architecture, privacy, security and records management governance processes. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.
Posted 2 weeks ago
0.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Position Overview Job Title: Trade and/or Transaction Analyst Location: B angalore, India Role Description Ensure continued service delivery and offer a robust and stable operating environment to support the Global Trade Services (GTS) functions. Contribute to the overall operational strategy of GTS function and responsible for its effective implementation. Improve service delivery and productivity to maximize service quality and operational efficiency and minimizing operational risk through the effective implementation of appropriate controls. Demonstrate commitment to continuous process improvement along with good People management skills. This role is part of the Middle office which requires the trade/risk to be captured and trade life cycling to be managed on T0 basis. Critical function which involves engagement with the Trading Desk and Risk and PnL teams, Docs / Setts teams to ensure all the trades blottered by the desk are taken into risk and back office workflows. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy. Gender neutral parental leaves. 100% reimbursement under child care assistance benefit (gender neutral). Flexible working arrangements. Sponsorship for Industry relevant certifications and education. Employee Assistance Program for you and your family members. Comprehensive Hospitalization Insurance for you and your dependents. Accident and Term life Insurance. Complementary Health screening for 35 yrs. and above. Your Key Responsibilities Middle Office Trade Capture function involving trade life cycling of trades on T0 basis for Structured and Exotics products. Following up with Traders, Sales, Brokers, and clients to ensure accurate capturing of the risk and to ensure remediation of control breaks and reconciliation breaks. Liaising with Front Office / Docs / Settlements and ensuring exceptions are resolved in a timely manner. Managing periodic coupons, amortization schedule and rate reset for derivative trades in Middle Office systems manually. Resolving all inter-company breaks / system Reconciliation (FOBO) to ensure there are no outstanding exceptions and subsequent financial impact. Supporting change management, automation and continuous improvement projects. Work with T+1 P&L teams to resolve any P&L errors or differences resulting from trade bookings. Understanding F2B system / process flow, streamlining and engineering processes to bring efficiencies. Produce and Manage MIS and control reports for processes and projects. Complete adhoc requests and projects for Operations and the Business. Monitor and escalate any trade capture issues that could potentially result in regulatory escalations for the bank. Responsible for the middle office process deliverables and management of the daily trade capture activities in a timely manner, ensuring daily reconciliation and query resolution as required. Adherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control. Ensure compliance to Limits Of Authority. Manage staff on a daily basis, distribute work, assign responsibilities, ensure appropriate staff levels, and provide necessary training. Ensure EOD controls Demonstrate a proactive approach to all activities and create the environment for others to emulate this behavior. Develop knowledge base across the team in order to ensure coverage, resiliency and elimination of key man dependencies. Share knowledge and provide appropriate training, guidance or coaching for the team. Your Skills And Experience Minimum of 0-3 years’ experience in derivatives or related products. Must have strong knowledge on derivative products. Must have complete understanding of how trade life cycle works. Needs to be up to date on regulatory requirements & market changes.. Should own & resolve complex breaks independently and guide the team in resolving the same. Should be able to independently deliver on all organization mandates Must have strong analytical skills, must be detail oriented. Must be a team player who is willing to work in groups across multiple locations. Needs to be good in Communication and have a good command over English language. Must have the ability to effectively manage, coordinate and prioritize multiple tasks and projects. Must be prepared to work in a shift supporting US/UK business hours. Should be able to lead teams across time zones. Self-starter with ability to take things to their logical end. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.
Posted 2 weeks ago
15.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Us As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. At Target, we have a timeless purpose and a proven strategy and that hasn’t happened by accident. Some of the best minds from diverse backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Target’s global team and has more than 4,000 team members supporting the company’s global strategy and operations. Overview Of Target In India Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values diverse backgrounds. We believe your unique perspective is important, and you'll build relationships by being authentic and respectful. At Target, inclusion is part of the core value. We aim to create equitable experiences for all, regardless of their dimensions of difference. As an equal opportunity employer, Target provides diverse opportunities for everyone to grow and win. About This Opportunity As Director, Enterprise Item, you’ll play a pivotal role in shaping a seamless and inspiring shopping experience for our guests in any way they chose to interact with Target. You’ll lead a dynamic, high-performing team focused on developing and executing enterprise strategies that enhance product discoverability, improve the end-to-end guest experience, and drive increased conversion and sales. Bring your expertise, strategic mindset, and leadership to influence bold thinking and deliver visionary outcomes. In this role, you will champion enterprise-level item data initiatives that power digital and physical retail experiences, helping to unlock growth across the business. This Role Will Take The Lead To Inspire and lead a team of 50–100+ team members to achieve improved operational performance and outcomes Drive planning and continuous improvement initiatives across hiring, training, coaching, and team recognition Develop and execute integrated strategies that span operations and enterprise business functions Collaborate with product management leaders to shape and influence the product roadmap Lead initiatives aligned with the broader Target in India strategy to advance enterprise objectives Foster cross-functional collaboration to enhance contextual knowledge and leverage item processes for broader business impact Lead and implement improvements in Item Setup, Item Maintenance, and Data Quality to enable better data-driven outcomes Facilitate clear, consistent communication and alignment between Minneapolis teams, India-based teams, and key business partners Commit to personal growth by actively engaging in training, development programs, and hands-on learning to build future-ready capabilities Requirements Bachelor’s degree required 10–15 years of total professional experience, including a minimum of 5 years managing complex, multi-process operations in direct support of business needs Proven experience leading operational teams of 20+ team members Background in Merchandising, Digital/E-commerce, Sourcing, Procurement, or a related functional area Exceptional communication skills, with the ability to understand and convey both verbal and non-verbal cues; adept at meeting the information needs of internal and external stakeholders Ability to work effectively across time zones, specifically Minneapolis, MN, and Bangalore, India Willingness to travel to Minneapolis 1–2 times per year Demonstrated ability to lead and develop team members, providing direction, coaching, and fostering a positive and inclusive team environment Strong decision-making skills with the ability to perform well under pressure Excellent organizational skills and the ability to manage multiple priorities simultaneously Effective leadership presence; skilled at building relationships with team members and stakeholders at all levels Experience living in the United States or working within a U.S. or U.K. multinational company environment Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/diversity-and-inclusion ( Site not working; replace it with the below ) New Link: https://india.target.com/life-at-target/belonging
Posted 2 weeks ago
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