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Operation Manager Jewel Pro Tech

3.0 - 6.0 years

0 Lacs

surat, gujarat, india

On-site

Role Overview As our Operations Manager, you'll take full ownership of day-to-day marketplace operations. You'll manage end-to-end shipping, logistics, customer service, and cross-functional coordination with urgency, accountability, and clarity. This is a hands-on, execution-focused rolenot a back-office admin position. Key Responsibilities Shipping & Fulfillment Coordinate domestic and international shipments via FedEx, ParcelPro, DHL, etc. Secure competitive logistics and insurance rates. Ensure timely pickup, authentication, and delivery of items. Customer Service Oversight Monitor and ensure prompt CS responses, including on weekends. Supervise CS team outputs and implement SOPs/templat...

Posted 1 day ago

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