505 Zoho Jobs - Page 21

ZOHO CRM Experience must Manage and update the CRM system with accurate customer data, interaction history, and follow-ups. Work with Sales, R&D, and Product teams to deliver tailored biotech solutions. Required Candidate profile Analyze client feedback to improve service offerings and client retention. Track client engagement metrics and prepare reports on client satisfaction and CRM effectiveness.

- Develop and execute strategic recruitment plans - Ensuring a strong talent pipeline - Policy implementation & compliance - Ensuring adherence to labor laws and industry standards Application Must be from Solar Renewable Energy Industry Background

We are seeking an experienced Inside Sales/ Lead Generation/ Sales Development Representative Experts to join our dynamic team! The ideal candidate will have a proven track record of successfully meeting outbound lead generation targets through cold calling, emailing, and LinkedIn outreach, specifically in the off-shore technology market (South-east Asia/ EMEA/ India) If you're a self-motivated, results-driven individual with a passion for tech and sales, we want to hear from you! Location: Noida Your Future Employer: A prominent player in the IT services industry, a global leader in digital transformation. Responsibilities: Identify, reach out and qualify new business prospects/leads based on BANT criteria by researching target accounts, identifying key players, and generating interest by handling first-level calls Experience in pitching IT services like Digital Transformation / Product Engineering, Mobility, Cloud and Analytics in the B2B market for South-east Asia, EMEA and India. Penetrate small and large corporations through various tools and platforms Develop a robust Sales Qualified Lead pipeline and monitor it using the company's CRM system Follow up with prospects regularly Support sales team in preparing for client meetings Requirement: Any graduate with 3+ years of relevant inside sales experience in the international technology services market Experience in the digital tech industry prospecting and pitching solution-led deals to the CXO's Ability to engage and gain commitment effectively across all communication platforms (via telephone, email & LinkedIn) Understanding of Tech ecosystem and basic concepts like open source frontend/backend technologies, cloud platforms and related services, POC, MVP, GTM, MicroServices, Agile etc. Understanding of tools & platforms like Zoom info, Discover.org, LinkedIn, Sales Navigator etc. is a must. What's in It for You: Competitive compensation and benefits. Hybrid work culture Chance to actively contribute to a positive and inclusive team culture. Be part of a fast growing organization. Reach Us: If you feel this opportunity is well aligned with your career progression plans, please feel free to reach me with your updated profile at vanika.arora@crescendogroup.in for a confidential discussion on role.

As Customer Support Representative one need to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone and email, and ensure that all valid customer concerns are dealt with as soon as possible. Whether its a bug in your product, a billing issue, or just about any problem, a support handler takes ownership and ensures a smooth and optimal experience for the customer. The support rep also works closely with teams from different departments to make sure swift action is taken to get a particular issue sorted. Core Responsibilities Take ownership of the customers problem and be the single point of contact for all inquiries related to progress updates, the troubleshooting procedure, and the expected resolution time Must follow a customer-first attitude and support customers in giving the best possible experience. Once a support ticket is assigned, they need to research all possible ways to troubleshoot it and quickly develop a solution Deal with issues that are highly technical or beyond their scope. For such cases, the support agent needs to communicate with the right internal teams and ensure that they take appropriate action to resolve it Follow up with the customer, find out if the solution worked, and take note of the customers suggestions on what could have improved their experience Adhere to Service Level Agreement (SLA) deadlines in resolving customer complaints quickly and effectively Responsible for high level of professionalism with clients and working to establish a positive rapport with every client Work with management team to stay updated on product information and be informed of any changes in customer policies. Knowledge, Skills & Competency Requirements Good Verbal & Written Communication Skills Competent technical knowledge Ability to multitask Attention to detail Ability to honor deadlines A proactive approach to support Proficiency in using Microsoft Excel and Word is an added advantage Sound problem-solving skills to find the root cause of customer issues Required Qualification / Certification & Work Experience Bachelors degree in any related field Experience in working on Zoho Desk Minimum of 3 + years of relevant work experience Excellent customer service and organizational skills

Job Description: We are looking for candidates experienced with a creative bend of mind with core experience in email marketing and lead generation sharp and innovative Email Marketing Consultants. In this position, you will be required to oversee all aspects of cold email marketing campaigns, including bulk data extraction from various online directories, lead generation through bulk/cold mailing, LinkedIn Marketing, and following up with the prospects as and if needed. Job Type: Onsite. Job Location: Brookfield, Bangalore. Shift Timings: 2 pm to 11 pm. Experience: 6 months to 1 year (Candidates with internship experience or a digital marketing certification are also encouraged to apply.) Job Responsibilities: 1. Perform research and intelligence gathering on prospects. 2. Identify the target audience and grow our email list. 3. Work with the team to prioritize efforts, refine selling marketing campaigns, and identify target market segments (Email Campaign Management). 4. Create a database of emails for lead generation. 5. Qualify and follow up with inquiries produced from marketing and lead generation campaigns. 6. Follow up on leads and conduct research to identify potential prospects. 7. Knowledge of inbox handling. Skills: 1. Comfort with interacting with potential clients over email and interacting with Sales Teams. 2. Knowledge of sales process and familiarity with a CRM preferably Zoho. 3. Experience with an email marketing tool such as Zoho Campaigns is preferred. 4. Able to locate information needed utilizing the web, LinkedIn, and other tools provided. 5. Experience in lead generation. 6. Desire to mentor and manage a small group of motivated individuals in addition to core lead generation associate responsibilities. 7. Ability to work in teams to develop strategies and action plans, and to share results.