Experience & Skills required: 4+ Years Experience Should be well versed with End to End ERP implementation and support experience. Should be Well versed with Microsoft Navision/Business Central Support. Should be well versed in Excellent excel. Role & responsibilities: End to End ERP implementation and support experience. Microsoft Navision/Business Central Support experience. Excellent excel skill-Mandatory. Point of Sale implementation and support-Mandatory. Project Documentation, User Training, UAT and Go Live Project. Deep Knowledge of Procurement to Pay, Order to cash, Manufacturing Process, Finance and accounts. Excellent communication skill. Third Party vendor management. Stakeholders management.
Role & responsibilities Drive Sales: Achieve and exceed sales targets through effective customer engagement and product recommendations. Customer Interaction: Assist customers in selecting products that suit their needs, provide styling advice, and handle inquiries professionally. Upselling & Cross-selling: Identify opportunities to upsell and cross-sell to maximize revenue. Customer Relationship Management: Maintain strong relationships with customers to ensure repeat business and referrals. Market & Product Knowledge: Stay updated on fashion trends, product features. Follow-ups & Retention: Engage with potential and existing customers via calls, WhatsApp, and emails to enhance customer retention. Collaboration: Work closely with the marketing, CRM, and operations teams to ensure seamless sales operations. Preferred candidate profile Experience in sales & customer service(preferably in fashion retail or e-commerce). Communication Skills: Strong verbal and written communication skills in English and Hindi. Customer-Centric Approach: Ability to understand customer needs and provide tailored recommendations. Tech-Savvy: Comfortable using CRM tools, WhatsApp, and e-commerce platforms. Target-Driven: Self-motivated and results-oriented with a proven track record in achieving sales goals. Work schedule may vary depending on business needs, including weekends and holidays.