Location: Pune (Work from Office) Experience: 6–8 years in Software Testing Practices + 2+ years in a leadership role About Zitics Zitics is revolutionizing workflow digitization and optimization for financial institutions. By leveraging cutting-edge technologies like AI/ML models , cloud platforms , and robust integration frameworks, we transform complex workflows into efficient, scalable, and secure ecosystems. Join us to be a key contributor in building transformative technologies that shape the future of FinTech. What You’ll Do As a Test Lead at Zitics, you will play a critical role in ensuring our multi-application FinTech ecosystem is reliable, secure, scalable, and compliant. You will lead the QA team and collaborate with cross-functional stakeholders to deliver high-quality software across web, API, and data processing layers. Lead End-to-End Test Strategy & Execution · Define and implement comprehensive QA strategies across Zitics products . · Establish and manage functional, regression, integration, UAT, and performance test plans aligned to sprint deliverables and release milestones. · Ensure 100% traceability from user stories to test cases to align with ISO 27001/9001/42001 compliance. Drive Automation at Scale · Champion the adoption and enhancement of automation tools like Selenium, Cypress, Postman, and Jest for frontend, backend, and API testing. · Integrate test suites into CI/CD pipelines (Jenkins/Bitbucket) for nightly runs and automated regression checks. · Collaborate with DevOps to ensure seamless execution of automated smoke and sanity tests during deployments. Validate AI & Document Processing Pipelines · Design and execute test cases to validate AI-generated data from OCR and document mapping modules. · Verify unstructured-to-structured data transformations and ensure mapping integrity against dynamic JSON templates and business rules. Ensure Security, Role-Based Access & Compliance Coverage · Test access control logic (RBAC/UBAC), data segregation, and security validations for compliance with financial and data protection regulations. · Work closely with compliance and product teams to ensure test artifacts meet audit requirements. API and Microservice Validation · Develop and manage robust test plans for GraphQL and REST APIs including auth, token management, schema validations, and payload consistency. · Simulate real-world scenarios and test for performance, failure cases, and edge conditions. Lead, Mentor, and Grow the QA Team · Manage test engineers across multiple modules; assign tasks, review outcomes, and ensure effective workload distribution. · Conduct regular knowledge-sharing sessions, QA reviews, and retrospectives to build a quality-first culture. Report, Communicate & Improve Continuously · Track quality metrics, bug trends, and test coverage through dashboards and regular reports. · Proactively identify risks, bottlenecks, and quality gaps—escalate or resolve them with data-backed recommendations. · Collaborate closely with product managers, developers, and release engineers to ensure every release meets quality gates. What We’re Looking For We’re looking for a seasoned QA professional and hands-on leader who thrives in fast-paced, product-driven environments and is passionate about delivering robust, secure, and compliant platforms. You should bring both strategic thinking and tactical execution to ensure quality across the entire software lifecycle. Must-Have Skills · 6-8 years of experience in software testing, with 2+ years in a test leadership role. · Proven expertise in manual and automated testing for web applications, microservices, and APIs. · Strong experience with test automation tools like Selenium, Cypress, Postman, Jest, or similar. · Hands-on experience in testing GraphQL/REST APIs, including schema validation and auth testing (OAuth2, JWT). · Solid understanding of RBAC/UBAC access control testing, database validation (MySQL, NoSQL), and business logic coverage. · Familiarity with CI/CD pipelines (Jenkins/Bitbucket) and integrating automated test suites into deployment workflows. · Experience with performance and basic security testing to ensure product scalability and compliance. · Understanding of ISO 27001/9001/42001 or other security/compliance frameworks and ability to maintain evidence for audits. Good-to-Have · Exposure to AI/ML workflows, particularly OCR-based document processing, unstructured-to-structured data transformation, and AI output validation. · Hands-on experience in testing AI-driven decision systems, including model input/output validation, edge case testing, and confidence threshold verification. · Experience working in FinTech, RegTech, or compliance-heavy enterprise environments. · Knowledge of Kafka/RabbitMQ based event-driven architectures. · ISTQB Advanced Level, Certified Agile Tester, or similar certification. Who You Are · A problem-solver with an eye for detail and a mindset of continuous improvement. · A clear communicator who can align cross-functional teams toward a shared definition of quality. · A strong leader who can mentor QA engineers, build scalable testing frameworks, and own product quality end-to-end. · Someone who thrives in a startup-like, high-impact environment, and takes ownership of challenges with confidence and optimism. Why Join Zitics? · Be a part of innovation in the FinTech space, working on cutting-edge technologies. · Join a collaborative, growth-oriented culture that values continuous learning and development. · Enjoy competitive compensation, benefits, and opportunities for career advancement. How to Apply If you’re ready to take your career to the next level and make an impact, we’d love to hear from you! Send your resume to hello@zitics.com or apply directly through LinkedIn. Show more Show less