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3.0 - 5.0 years
5 - 7 Lacs
Kochi
Work from Office
The Zerto IT Resilience Platform role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Zerto IT Resilience Platform domain.
Posted 3 months ago
8.0 - 12.0 years
14 - 19 Lacs
Bengaluru
Work from Office
In this Software Architect role, you will: Provide day to day technical leadership to IC4V development teams, deliver detailed technical design and lead technical deliverable implementation to IBM Cloud clients’ satisfaction on-time and with quality, and deployment SLAB. Interface with offering managers to understand customer requirements to assess and design software solution architecture design to meet customer requirements that hunts the market and beat competition. Provide technical sizing reference to support release managers and development managers’ planning and prioritization. Work with across IBM business units, IBM Cloud IaaS teams and 3rd party vendors and suppliers to co-design and co-develop IC4V solutions with value-add services to enrich client experience. Use deep expertise and experience with strategic technical insight on Cloud infrastructure, Cloud computing, Automation to build IBM IC4V solutions to help expedite clients’ path to IBM Cloud. Stay abreast of emerging technology trends and solutions on cloud infrastructure, cloud compute, VMWare, and competition. Interface to executives to provide technical references and serve as a liaison among technical resources in IBM, external partners and vendors, and stakeholders. Mentor and develop team members and technical community. This role requires strong communication across the IC4V team and global IBM teams across different functions, a deep understanding of IBM's cloud technologies and VMware offerings, and outstanding technical leadership to define architecture, design to drive new releases and new solutions to deliver on very aggressive schedules hunts in the market. This role also will interact with many internal teams and external partner and vendor companies for optimized integrated design for best in class customer experience meeting business and compliance requirements. It requires exception strong development background, rich experience in IT industry gained through many years in different business units and roles, through different products, architecture, markets and good experience working with clients. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Architect and design end-to-end VMware Cloud Foundation (VCF) solutions, including vSphere, NSX-T, vSAN, vCenterandVMware Cloud Director (VCD) Develop high-level and low-level designs for VMware-based infrastructure. Ensure VMware solutions align with business requirements, security policies, and industry best practices. Work closely with partners and vendors communicating to them architectural vision and priorities to align technical solutions with business needs Deploy and configure VMware NSX for network virtualization and micro-segmentation. Implement and optimize vSAN for hyper-converged infrastructure solutions. Manage and administer vCenter Server for virtualization management and automation. Oversee the deployment and integration of VMware components in hybrid/multi-cloud environments. Monitor, analyze, and fine-tune VMware infrastructure for high performance and availability. Optimize vSAN storage policies for efficient data management and disaster recovery. Troubleshoot performance bottlenecks and implement corrective measures. Provide technical guidance and mentorship to junior engineers and system administrators. Lead troubleshooting and root cause analysis for VMware-related issues Implement security best practices in NSX, ensuring micro-segmentation and zero-trust policies. Configure role-based access controls (RBAC) and multi-tenancy in VMware environments. Leverage PowerCLI, vRealize Automation (vRA), and Terraform for automation and infrastructure as code (IaC). Develop scripts and workflows to streamline deployments, backups, and monitoring. Work closely with cross-functional teams, including network, storage, and security teams. Preferred technical and professional experience VMware Certified Professional (VCP), VCIX, or VCDX certification. Experience software-defined data centers (SDDC). Knowledge of disaster recovery solutions like VMware SRM (Site Recovery Manager). Experience in integrating VMware solutions with DevOps pipelines. Extensive experience with resiliency and data protection technologiesVeeam, Zerto, or Equivalent Extensive experience leveraging and designing solutions with Microsoft Active Directory Experience with IBM Cloud API integration development Experience with Kubernetes, Docker, and RedHat OpenShift
Posted 3 months ago
4 - 9 years
4 - 9 Lacs
Pune, Bengaluru
Hybrid
Role & responsibilities Job Description :Zerto Backup Level : SPE Engineer will be part of a 24/7 IT backup operations team and will be directly responsible for Backup related processes. The position involves taking a leadership role with customer teams and internal teams to resolve problems, maintain managed Zerto operations and, when necessary, to return systems to operational status. The job also involves leading communication between technical teams, customer and internal organization to fulfill customer needs and accomplish customer satisfaction. Job specific responsibilities include maintaining complex Backup Solutions which may involve Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN or Library components. Supporting and troubleshooting backup, recovery and archiving in a large, complex and widely distributed environment. Analyzing daily backup failures, identifying root cause and resolving issues systematically to bring Backup success rate close to 100% Provide status and progress reports for backup environment related activities and tasks on regular/periodic basis. Plan and implement best practices for backup solutions. Proactive measures to ensure adequate storage capacity is available. Create and update documentation for backup procedures, solutions, licensing and applicable project artifacts. Perform configuration changes as per design and build. Capability to upgrade backup software across different versions and regular patching in backup environment. Experience : Required: Professional degree or equivalent experience and 5+ years related IT experience. Hands on experience, at least 5+ years, in Operations and Support on Backup applications: Zerto. Familiarity with other back up solutions like Veeam, Data Protector, Commvault, NetBackup. Aptitude towards problem solving and troubleshooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software etc., including log analysis. General knowledge of networking concepts and iSCSI protocol. Backup failures, resolving them in collaboration with Commvault support. Understanding of engaging OEM support and escalation on Zerto, Veeam, Data Protector, Commvault issues. Must Have At least 05 years of Enterprise Backup Zerto troubleshooting or Administration experience Network fundamental Concepts of Enterprise Backup solution: Job scheduling, automation, reporting, Backup Performance, Basic Backup failure troubleshooting. Understanding of Tape rotation and Tape management on Physical Tap Libraries in Backup environment. D2d and/or Physical Library Backup Products StoreOnce, MSL Tape Libraries or equivalent. At least one Operating system Preferable: Knowledge of Remote Support and Remote monitoring processes and concepts Tools Knowledge on Service Now ITIL Certified. Certifications: Ideal candidate will be trained & certified in Zerto or any Enterprise Backup application. Technical Skills: S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products. S/he must possess a balance of very well developed troubleshooting, technical communication and written skills along with extensive product knowledge and skills. Candidate should have excellent technical communication skills both verbal and written. Interpersonal Skills: Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. Exceptional Customer service skills, mindset & attitude . Be professional in all modes of interaction with our internal & external customers. Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. Innovative - Builds and improves key business processes that enhance the effectiveness of co. Generates new ideas, challenges the status quo, and solves problems creatively. The candidate must collaborate with other teams and individuals within the organization Be capable of making well founded decisions in high pressure situations & exercising diplomacy when operating in politically charged environments. Actively listen and confirm problem details showing empathy for urgent situations Utilize effective negotiation skills which will lead to satisfactory issue resolutions.
Posted 4 months ago
3 - 6 years
6 - 15 Lacs
Mumbai
Work from Office
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum exp 4 to 6 years of experience. Education qualification- Any Graduate. BCP-DR Application Architecture Your understanding customer IT-DR for On-Prime/Off-Prime/Hybrid Infrastructure for the application. Your understanding DR-DRILL to map them into Kyndryl Resiliency Orchestration solution (Sanovi DRM solution) Content Maintenance Perform updates, revisions Materials subject to maintenance include: LLD, HDL, Solution Design/Approach document, Technical Reports, PPTS etc. Experience in Linux and any database (Oracle, MySQL). Strong understanding of the Data Protection (Back-up & Recovery, BCP DR, Storage Replication, Database Native Replications, Data Archival & Retention) for application workloads such as MS SQL, Exchange, Oracle, VMware, Hyper-V, azure, AWS etc. Extremely good hands-on experience with Standalone and Clustered UNIX (AIX/Solaris/HPUX/RHEL/etc.) and windows platform. TCL/Shell/Batch/PowerShell/Expect Scripts or similar scripting languages is must. Should be able to write scripts to integrate with different technologies using CLI's /API's. Understand and strong knowledge of any Storage Replication technology with various DR Scenarios. Should be able to design/architect and build LLD, HLD, Implementation. Application testing experience may be added advantage Overall IT Infrastructure understanding is an added advantage Cyber (IT) Security related experience is an added advantage. Keep management and stakeholders informed about the status of disaster recovery preparedness, including risks, progress, and improvements. Preferred Technical and Professional Experience Hands on knowledge of Disaster recovery tool. Hands on experience on Linux administration and excellent scripting knowledge. Should know about Zerto and Arcon tool exp. 10 years of experience in Disaster recovery practice with experience in Banking, Manufacturing, Insurance and BFSI clients. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
Posted 4 months ago
3.0 - 8.0 years
8 - 15 Lacs
pune, bengaluru
Hybrid
Job Description - Night Shift - (6.30PM - 3.30 AM IST) The Role: 11:11 is looking for an experienced Cloud Engineer L2 (VMWare + Veeam) in supporting and guaranteeing a positive post-implementation experience for all 11:11 customers. This position is responsible for the optimization, implementation, and maintenance of our organizations cloud-based systems. The Cloud Engineer II will drive customer success through effective problem resolution and strong customer relationship management. This position will require an individual with a penchant for detail and a continuous improvement mindset. This is a full-time position reporting to the Manager of Service Operations. What Youll Do: Represent Cloud Support by being the initial point of contact for our customers while ensuring they feel supported and valued. Deliver support services (phone and email) to meet 11:11 Systems Service Level commitments to customers. Manage the ticketing system intake queue to provide rapid response to new tickets entering the system. Triage incoming support tickets for 11:11 Systems Enterprise Cloud Infrastructure and Disaster Recovery Customers. Act as an escalation point for Cloud Support Engineers (L1) to resolve customer issues. Participation in an on-call after hours rotation. Escalate and work alongside teams within 11:11 Systems infrastructure, development, product etc. – via escalation to L3 Support. Practice extreme ownership of incident ticket(s) within area of responsibility. Follow 11:11 Systems best practices for service Management. Deliver superior customer service while maintaining professional relationships. Work supportively with colleagues, operating in a manner that is consistent with 11:11’s Code of Business Ethics and Company Values. Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies. Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements. Additional duties as assigned. Who You Are & What You’ll Bring: 2+ years of recent experience as a technical, hands-on, enterprise VMware administrator . Extensive knowledge and experience using VMware , Zerto and Veeam administrator, and management tools (vCenter, vCloud Director, VMware Configuration Manager). Working experience managing scalable, highly available, mission critical virtualized VMware infrastructures. Experience should include implementing and managing multiple virtual environments. Solid understanding of and experience with virtualization technologies, such as VMware, OpenStack, AWS, etc. Understanding of cloud-based infrastructure services, such as BaaS, IaaS and DRaaS. 4+ years of experience as a technical support representative with extensive hands-on troubleshooting. Excellent communicator, high energy, positive attitude, aptitude for professional growth. Must be detail and goal-oriented with demonstrated technical knowledge and consultative skills. Ability to pursue positive outcomes for assigned tasks independently. Must be legally eligible to work in assigned region without visa sponsorship. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits: Healthcare Insurance Plan Life Insurance Paid Vacation & Holidays India Pension Scheme
Posted Date not available
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