19 Zerto Jobs

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA makes a difference to clients and society. Embracing diversity and inclusion, it provides a workplace where you can grow, belong, and thrive. Your day at NTT DATA As a Managed Services Cross Technology Engineer (L1), your role involves providing a managed service to clients to ensure the operational status of their IT infrastructure and systems. You are responsible for proactively identifying, investigating, and resolving technical incidents and problems, thereby restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. Your focus is on first-line support for standard and low complexity incidents and service requests across two or more technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may contribute to or support project work as required. Key Responsibilities: - Monitoring client infrastructure and solutions. - Identifying problems and errors before or when they occur. - Investigating first-line incidents and identifying root causes. - Providing telephonic or chat support to clients. - Scheduling maintenance activity windows for patching and configuration changes. - Ensuring service continuity through required handover procedures for shift changes. - Reporting and escalating incidents when necessary. - Resolving incidents and requests efficiently and comprehensively. - Updating knowledge articles or creating new ones. - Identifying opportunities for work optimization and process improvement. - Contributing to project work as needed. - Implementing and delivering Disaster Recovery functions and tests. - Performing any other related tasks as required. Knowledge and Attributes: - Effective communication and collaboration across different cultures and social groups. - Advanced planning skills considering changing circumstances. - Maintaining a positive outlook and working well under pressure. - Willingness to work hard and extra hours when necessary. - Active listening techniques and adaptability to changing circumstances. - Client-centric approach and creating positive client experiences. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent qualification. - Relevant certifications in services provided (e.g., CCNA, Microsoft Certified, AWS Certified, etc.). - Basic knowledge of ITIL processes. Required Experience: - Entry-level experience in troubleshooting and providing support in security, network, data center, systems, and storage administration and monitoring services. - Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain. Workplace type: On-site Working About NTT DATA NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. With a significant investment in R&D, NTT DATA supports organizations and society in moving confidently into the digital future. As a Global Top Employer, NTT DATA has experts in over 50 countries and a diverse partner ecosystem. The services offered include consulting, data and artificial intelligence, industry solutions, as well as the development and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally, part of the NTT Group, and headquartered in Tokyo. Equal Opportunity Employer,

As a Lead Consultant specializing in AWS Rehost Migration, you will be responsible for leveraging your 8+ years of technical expertise to facilitate the seamless transition of IT infrastructure from On-Prem to any Cloud environment. Your role will involve creating landing zones and overseeing application migration processes. Your key responsibilities will include assessing the source architecture and aligning it with the relevant target architecture within the cloud ecosystem. You must possess a strong foundation in Linux or Windows-based systems administration, with a deep understanding of Storage, Security, and network protocols. Additionally, your proficiency in firewall rules, VPC setup, network routing, Identity and Access Management, and security implementation will be crucial. To excel in this role, you should have hands-on experience with CloudFormation, Terraform templates, or similar automation and scripting tools. Your expertise in implementing AWS services such as EC2, Autoscaling, ELB, EBS, EFS, S3, VPC, RDS, and Route53 will be essential for successful migrations. Furthermore, your familiarity with server migration tools like Platespin, Zerto, Cloud Endure, MGN, or similar platforms will be advantageous. You will also be required to identify application dependencies using discovery tools or automation scripts and define optimal move groups for migrations with minimal downtimes. Your effective communication skills, both verbal and written, will enable you to collaborate efficiently with internal and external stakeholders. By working closely with various teams, you will contribute to the overall success of IT infrastructure migrations and ensure a smooth transition to the cloud environment. If you are a seasoned professional with a passion for cloud technologies and a proven track record in IT infrastructure migration, we invite you to join our team as a Lead Consultant - AWS Rehost Migration.,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA is committed to making a difference to clients and society. The workplace embraces diversity and inclusion, providing a nurturing environment where you can grow, belong, and thrive. Your day at NTT DATA As a Managed Services Cross Technology Engineer (L1), you will play a crucial role in providing a managed service to clients, ensuring the operational efficiency of their IT infrastructure and systems. Your responsibilities include proactively identifying, investigating, and resolving technical incidents and problems to restore service promptly and effectively, adhering to service level agreement conditions. The primary objective of your role is to maintain zero missed service level agreement conditions. You will focus on providing first-line support for standard and low complexity incidents and service requests across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may contribute to project work when required. What You'll Be Doing Key Responsibilities: - Monitor client infrastructure and solutions, identifying problems and errors proactively. - Investigate first-line incidents to determine root causes and provide telephonic or chat support to clients. - Schedule maintenance activity windows for patching and configuration changes. - Follow required handover procedures for shift changes to ensure service continuity. - Report and escalate incidents as necessary for efficient resolution. - Update knowledge articles and identify opportunities for process optimization and automation. - Contribute to project work and disaster recovery functions as needed. - Perform any other related tasks as required. Knowledge and Attributes: - Ability to communicate effectively across different cultures and social groups. - Strong planning skills and ability to adapt to changing circumstances. - Positive outlook, ability to work well under pressure, and willingness to put in extra hours when necessary. - Active listening skills and client-centric approach in all interactions. - Adaptability and client-focused mindset throughout the client journey. Academic Qualifications and Certifications: - Bachelor's degree or equivalent qualification in IT/Computing (or relevant work experience). - Relevant certifications in services provided, such as CCNA, Microsoft Certified, Azure Administrator Associate, AWS Certified, Solutions Architect Associate, and others. - Basic knowledge of ITIL processes and management concepts within the supported technical domains. Required Experience: - Entry-level experience in troubleshooting and providing support in security, network, data center, systems, and storage administration within a medium to large ICT organization. - Familiarity with management agents, redundancy concepts, and products in the supported technical domains. - Basic knowledge of ITIL processes. Workplace Type: On-site Working About NTT DATA NTT DATA is a trusted global innovator of business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. With a significant investment in R&D, NTT DATA supports organizations and society in confidently transitioning into the digital future. As a Global Top Employer, NTT DATA operates in over 50 countries, offering diverse expertise and a strong partner ecosystem. Services include business and technology consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and connectivity solutions. NTT DATA is a leading provider of digital and AI infrastructure globally, part of the NTT Group, and headquartered in Tokyo. Equal Opportunity Employer,

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your primary objective will be to ensure zero missed service level agreement (SLA) conditions and manage tickets of high complexity, conducting advanced tasks and providing resolutions to a diverse range of complex problems. Your role will involve considerable judgment, independent analysis within defined policies and practices, and applying analytical thinking and deep technical expertise in achieving client outcomes. Additionally, you will play a key role in coaching and mentoring junior team members across functions and may contribute to/support project work as needed. Key Responsibilities: - Ensure that the assigned infrastructure at the client site is configured, installed, tested, and operational. - Perform necessary checks, apply monitoring tools, and respond to alerts. - Identify problems and errors before or when they occur, and log all incidents in a timely manner with the required level of detail. - Assist in analyzing, assigning, and escalating support calls. - Investigate third line support calls assigned, identify the root cause of incidents and problems, and report and escalate issues to 3rd party vendors if necessary. - Provide onsite technical support and field engineering services to clients. - Conduct a monthly random review of incidents and service requests, analyze and recommend improvements in quality. - Provide continuous feedback to clients and affected parties, update all systems and/or portals as prescribed by the company. - Proactively identify opportunities for work optimization, including automation of work. - Manage and implement projects within the technology domain, delivering effectively and promptly per client agreed-upon requirements and timelines. - Work on implementing and delivering Disaster Recovery functions and tests. - Perform any other related tasks as required. Knowledge and Attributes: - Ability to communicate and work across different cultures and social groups. - Ability to plan activities and projects well in advance, taking into account possible changing circumstances. - Maintain a positive outlook at work and work well in a pressurized environment. - Ability to work hard and put in longer hours when necessary. - Apply active listening techniques and adapt to changing circumstances. - Place clients at the forefront of all interactions, understand their requirements, and create a positive client experience throughout the total client journey. Academic Qualifications and Certifications: - Bachelor's degree or equivalent qualification in Information Technology/Computing. - Relevant certifications such as VMware Certified Professional, VMware Certified Specialist, Microsoft Certified, AWS Certified, Veeam Certified Engineer, Rubrik Certified Systems Administrator, Zerto, Google Cloud Platform, Oracle Cloud Infrastructure, etc. - Certifications relevant to the services provided carry additional weightage on a candidate's qualification for the role. Required Experience: - Seasoned work experience in Engineering function within a medium to large ICT organization. - Seasoned experience of Managed Services. - Excellent working knowledge of ITIL processes. - Seasoned experience working with vendors and/or 3rd parties. - Seasoned experience managing platforms including Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Workplace type: On-site Working NTT DATA is an Equal Opportunity Employer where your career growth and development are encouraged within our global team. Join us in pushing the boundaries of what is possible and making a difference for our clients and society.,

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your responsibilities will include maintaining a high level of service to clients through pre-emptive incident and resolution activities, product reviews, operational improvements, and quality assurance. Your ultimate objective will be to ensure zero missed service level agreement (SLA) conditions by managing tickets of high complexity, conducting advanced tasks, and providing resolutions to a diverse range of complex problems. In this role, you will exercise considerable judgment and independent analysis while adhering to defined policies and practices. Your deep technical expertise and analytical thinking will be key in achieving client outcomes. Additionally, you will have the opportunity to coach and mentor junior team members across functions and contribute to/support project work as required. Key Responsibilities: - Configuring, installing, testing, and ensuring the operational status of assigned infrastructure at the client site. - Applying monitoring tools, responding to alerts, and identifying problems and errors in a timely manner. - Analysing, assigning, and escalating support calls, as well as investigating and identifying the root cause of incidents and problems. - Providing onsite technical support and field engineering services to clients. - Conducting monthly reviews of incidents and service requests to recommend improvements in quality. - Proactively identifying opportunities for work optimization, including automation possibilities. - Managing and implementing projects within the technology domain and working on Disaster Recovery functions and tests. - Performing any other related tasks as required. Knowledge and Attributes: - Effective communication and collaboration across different cultures and social groups. - Advanced planning skills considering possible changing circumstances. - Maintaining a positive outlook and adaptability in a pressurized environment. - Prioritizing client satisfaction and creating a positive client experience throughout interactions. - Active listening techniques, adaptability to changing circumstances, and dedication to client-centric interactions. Academic Qualifications and Certifications: - Bachelor's degree in Information Technology/Computing or equivalent qualification. - Relevant certifications such as VMware Certified Professional, Microsoft Certified, AWS Certified, etc. - Certifications relevant to the services provided carry additional weightage on a candidate's qualification for the role. Required Experience: - Seasoned work experience in an engineering function within a medium to large ICT organization. - Strong experience in Managed Services and excellent working knowledge of ITIL processes. - Experience working with vendors and/or 3rd parties and managing various platforms including Windows Server Administration, Linux Server Administration, Virtualization Administration, etc. Workplace Type: - On-site Working NTT DATA is a trusted global innovator of business and technology services committed to helping clients innovate, optimize, and transform for long-term success. Join us to be part of an inclusive workplace that embraces diversity and fosters growth, belonging, and success.,

Role: Azure HCI Consultant Exp.: 5+ years Location- WFO 5 days CV Ramnagar- Bangalore Salary Up to: CTC -35 LPA Skills: Strong, in-depth, and demonstrable hands-on experience with the following technologies: Microsoft Azure Stack HCI and its relevant build, deployment in cloud and hybrid environments Azure Kubernetes Services, Azure Arc Management, Azure Monitor, Azure Policy, Microsoft Sentinel, Storage Spaces Direct, SDN Microsoft Azure IaaS, Platform as A Service (PaaS) product such as Azure SQL, App Services, Logic Apps, Functions and other Serverless services Hands-on experience with IAC (Infrastructure as Code), Containers, Kubernetes (AKS), Ansible, Terraform, Docker, Jenkins, building CI/CD pipelines in Azure DevOps Experience Data center migration using various methods (ex. P2V, V2V) and tools (ex. Azure Migrate, Zerto, Azure Site Recovery, Carbonite) Experience with Virtualization technologies (ex. VMware vSphere, Microsoft Hyper-V/SCVMM) Azure Stack HCI troubleshooting and problem resolution. Responsibility: Exceptional presentation and communication skills. Will be expected to effectively work as part of a wider project team or independently act as technical lead on migration engagements. Revisit clients' business and operating models to unearth new opportunities, determine ways to harvest costs and target technology investments leading to competitive differentiation. You should be able to identify process gaps and work with the team to address them. In collaboration with other team members, you should be able to build a scalable and efficient model for StackHCI. Take ownership and accountability for individual deliverables. Proactively define project requirements/issues/constraints/risks and address them with PMs. You should be able to effectively collaborate within different product work streams within the team and with Business units, identify current gaps and find a way to bridge them. You should be able to mentor other team members and provide them technical and consultative guidance as needed.

Role: Azure HCI Consultant Exp.: 5+ years Location- WFO 5 days CV Ramnagar- Bangalore Salary Up to: CTC -35 LPA Skills: Strong, in-depth, and demonstrable hands-on experience with the following technologies: Microsoft Azure Stack HCI and its relevant build, deployment in cloud and hybrid environments Azure Kubernetes Services, Azure Arc Management, Azure Monitor, Azure Policy, Microsoft Sentinel, Storage Spaces Direct, SDN Microsoft Azure IaaS, Platform as A Service (PaaS) product such as Azure SQL, App Services, Logic Apps, Functions and other Serverless services Hands-on experience with IAC (Infrastructure as Code), Containers, Kubernetes (AKS), Ansible, Terraform, Docker, Jenkins, building CI/CD pipelines in Azure DevOps Experience Data center migration using various methods (ex. P2V, V2V) and tools (ex. Azure Migrate, Zerto, Azure Site Recovery, Carbonite) Experience with Virtualization technologies (ex. VMware vSphere, Microsoft Hyper-V/SCVMM) Azure Stack HCI troubleshooting and problem resolution. Responsibility: Exceptional presentation and communication skills. Will be expected to effectively work as part of a wider project team or independently act as technical lead on migration engagements. Revisit clients' business and operating models to unearth new opportunities, determine ways to harvest costs and target technology investments leading to competitive differentiation. You should be able to identify process gaps and work with the team to address them. In collaboration with other team members, you should be able to build a scalable and efficient model for StackHCI. Take ownership and accountability for individual deliverables. Proactively define project requirements/issues/constraints/risks and address them with PMs. You should be able to effectively collaborate within different product work streams within the team and with Business units, identify current gaps and find a way to bridge them. You should be able to mentor other team members and provide them technical and consultative guidance as needed.

As part of the 24/7 IT backup operations team, you will be directly responsible for overseeing Backup related processes. Your role will involve taking a leadership position within customer teams and internal teams to address issues, manage managed Zerto operations, and restore systems to operational status when necessary. Effective communication between technical teams, customers, and internal organization will be essential to meet customer needs and ensure customer satisfaction. Specific responsibilities for this role include maintaining complex Backup Solutions, which may entail Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN, or Library components. You will be expected to support and troubleshoot backup, recovery, and archiving in a large, complex, and widely distributed environment. Analyzing daily backup failures, identifying root causes, and systematically resolving issues to achieve a close to 100% Backup success rate will be a key part of your responsibilities. You will also be required to provide status and progress reports for backup environment-related activities and tasks on a regular/periodic basis, plan and implement best practices for backup solutions, ensure adequate storage capacity is available through proactive measures, create and update documentation for backup procedures and solutions, and perform configuration changes as per design and build. Additionally, you should have the capability to upgrade backup software across different versions, conduct regular patching in the backup environment, and collaborate with OEM support for issue resolution. **Experience:** **Required:** - Professional degree or equivalent experience and a minimum of 5 years of related IT experience. - Hands-on experience of at least 5 years in Operations and Support on Backup applications such as Zerto. - Familiarity with other backup solutions like Veeam, Data Protector, Commvault, NetBackup. - Strong problem-solving and troubleshooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software, etc. - General knowledge of networking concepts and the iSCSI protocol. - Experience in resolving backup failures in collaboration with Commvault support. - Understanding of engaging OEM support and escalation on Zerto, Veeam, Data Protector, Commvault issues. **Must Have:** - At least 5 years of Enterprise Backup Zerto troubleshooting or Administration experience. - Network fundamentals. - Concepts of Enterprise Backup solution: Job scheduling, automation, reporting, Backup Performance, Basic Backup failure troubleshooting. - Understanding of Tape rotation and Tape management on Physical Tape Libraries in the Backup environment. - Experience with D2d and/or Physical Library Backup Products like StoreOnce, MSL Tape Libraries, or equivalent. - Proficiency in at least one Operating system. **Preferable:** - Knowledge of Remote Support and Remote monitoring processes and concepts. - Tools Knowledge on Service Now. - ITIL Certified. **Requirements:** **Certifications:** - The ideal candidate will be trained and certified in Zerto or any Enterprise Backup application. **Technical Skills:** - Demonstrated in-depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products. - Strong troubleshooting, technical communication, and written skills. - Excellent technical communication skills, both verbal and written. **Interpersonal Skills:** - Self-Starter with exceptional problem-solving skills. - Customer service-oriented mindset & attitude. - Professionalism in all interactions with internal and external customers. - Success/Achievement Orientation with a focus on delivering quality results consistently. - Proactive problem-solving and innovation abilities. - Collaborative approach with effective negotiation skills. **Benefits:** Join an emerging recruitment consulting and services firm working with a leading American multinational information technology company. The organization focuses on servers, storage, networking, containerization software, consulting, and support. Experience a dynamic work environment with opportunities for growth and development.,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer,

Internal Job Title: Enterprise Solutions Manager Job Description The Role: 11:11 Systems is looking for a dynamic and experienced Enterprise Solutions Manager (ESM). reporting to the Manager of Premier Accounts, who will lead and manage technical service delivery for our Premier accounts. You will direct the design, implementation, and lifecycle management of 11:11 Systems solutions. As a trusted advisor, you will provide strategic business and technology support/counsel to your customers across both their production and recovery environments. As ESM, you will be responsible for relationship development and management across key internal and customer stakeholders and executives to help translate their business needs into action. What Youll Do: Document and understand the customers current, future / desired state, business goals and challenges, capabilities, and IT investments. Based on this understanding provide technical and strategic direction from initial solution design to steady state, based on industry and 11:11 Systems best practices Serve as the single point of ownership for technology solutions and coordinate resources globally to optimize customer and 11:11 Systems value Implement and manage effective governance practices and procedures across contracted scope of responsibilities (including change, incident, request, event, problem, and vendor management) Develop highly productive customer relationships and become a Trusted Advisor by providing thought leadership to help shape and grow our value to the customer Direct lifecycle management (LCM) activities to maintain up to date technical documentation, including production & recovery configurations, run books and procedures, overall solution architecture document, recovery strategies / plans and contract changes Develop recovery strategies to meet customer RTO/RPO and conduct periodic testing to document recoverability Manage service / relationship risk areas and takes steps to mitigate. Contribute to securing renewals for expiring contracts by documenting and articulating our value to the customer. Participate in engineering efforts required to develop new capabilities to meet customer requirements, document results and sample deliverables. Identify sales opportunities and collaborate with Account Executives to grow revenue. Process customer self-service sales requests when needed. Meet/Exceed SLA targets by driving service management disciplines around incident, change, and problem management. Develop content and effectively lead Monthly Service Reviews and Quarterly Business Reviews (QBRs) and other strategic client meetings requested by the customer. Work supportively with colleagues, operating in a manner that is consistent with 11:11s Code of Business Ethics and Company Values Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements. All other duties assigned. Who You Are & What Youll Bring: Bachelor's degree in Computer Science, Engineering, or a related field 10+ years of professional IT experience with at least 3 years of demonstrated experience related to Enterprise focused TAM role, Solution Architecture and Customer facing Service delivery experience within complex environments. Technology certifications preferred, such as ZCP, VMCE, MCSE, CCIE, RHCE, VCP, CCDP, Cloud etc. At least one professional certification (e.g. ITILv3, TOGAF, PRINCE2 etc.), or equivalent demonstrable skills and experience. Functional knowledge and experience supporting the following: Zerto disaster recovery solutions Veeam backup and recovery solutions Virtualization; including VMWare & Hyper-Vs Networking; including SDN, VMWare NSX, routing and switching, security, and firewalls. Storage & backup services/administration. Database; Understanding of data models and data flows in complex multitier database and application environments. Windows & Linux OS administration. BCP & DR scenarios/solutions. Knowledge of Multi-Tier Application architecture design. Strong interpersonal skills, customer service skills and communication skills. Problem-solving skills to be able to resolve technical issues. Ability to train customers to use systems and software. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits: Healthcare Insurance Plan Life Insurance Paid Vacation & Holidays India Pension Scheme

Linux Migration Engineer: Years of Experience 5 to 8 years Location Chennai, Bangalore & Coimbatore Shift Rotational (24/7 coverage – 3 shifts) Role Summary: The L1/L2 Linux Migration Engineer will lead migration and cutover tasks for Linux servers (primarily RHEL) and provide escalation support. This role is critical for maintaining wave velocity and addressing live issues during cutover windows. Skills Summary: Proficient in RHEL 6/7/8/9 and Red Hat Satellite (if applicable) Service management via systemctl, chkconfig, ss, netstat Hands-on firewall configuration (iptables, firewalld) Kernel tuning, GRUB management, and LVM/disk partitioning Cron jobs, system limits, logrotate, auditing File system-level permissions, NFS mounts, SELinux contexts Database awareness (MySQL/Postgres/Oracle) to help triage connectivity or service dependencies during migration Experience reading logs and troubleshooting issues in Windows Event Viewer or Linux logs (`/var/log`, `journalctl`) Automation via Bash and Ansible (execution only, not authoring) Experience in troubleshooting basic VMware issues related to Virtual Machines. Responsibilities : Lead migration wave execution for Linux workloads Validate server readiness: disk layout, OS version, patch level, log rotation Support and coach junior engineers during cutover sprints Troubleshoot post-migration network, service, or agent issues Validate agent-based tools like CrowdStrike, backup agents, and monitoring agents Validate or reconfigure SELinux and firewalld as required Analyze performance using vmstat, iostat, and top post-migration Support rollback planning and documentation Perform rollback or failback procedures if required Collaborate with other teams for app-level testing during Hypercare Maintain escalation logs and wave completion status Review and update migration runbooks for future reuse.

We are hiring Windows Migration Engineer with L1/L2 Support experience. Role:Windows Migration Engineer L1 / L2 Location : Chennai,Bangalore,Coimbatore Experience 3- 8 years Shifts :Rotational Shifts applicable,with Night shift from WFH option. Role & responsibilities Involve migration wave execution for Windows workloads Ensure domain join, AD registration, DNS, IP settings, and OU policies are properly configured Troubleshoot AD join failures, GPO misalignments, AV agent malfunctions Support and coach junior engineers during cutover sprints Validate logs, services, AV compliance, and patch levels post-migration Collaborate with app and infrastructure teams during Hypercare testing Perform rollback or failback procedures if required Maintain escalation logs and wave completion status Review and update migration runbooks for future reuse Preferred candidate profile Expertise in Windows Server 2012 R2/2016/2019/2022 Cluster Management (Windows Failover Cluster, shared disks, heartbeat monitoring) Familiarity with HCX, Zerto migration tools VM template handling and guest OS customization via vSphere Familiarity with FT (Fault Tolerance) and RDMs in vSphere environments Active Directory/LDAP join validation, GPO inheritance, OU policies Firewall, antivirus, and system hardening checks Database awareness (MSSQL) to help triage connectivity or service dependencies during migration Hands-on with PowerShell for troubleshooting and scripting (GPO, firewall, services) Windows Group Policies, login scripts, roaming profiles Event log analysis and service failure remediation Antivirus agent management and log validation (Defender, Symantec, Trend Micro etc.) SCCM/WSUS client troubleshooting Disk management, network adapters, firewall rule validation Prefer to have troubleshooting basic VMware issues related to Virtual Machines Note:We are looking for candidates with max notice of 0-30 Days.Candidates willing to relocate to the above locations are encouraged to apply.

Dear Candidate, We are looking for a Cloud Migration Specialist to assess, plan, and execute the migration of enterprise applications and infrastructure to cloud platforms with minimal disruption and maximum performance. Key Responsibilities: Lead discovery and assessment of existing systems for cloud readiness. Design and implement migration strategies using cloud-native and third-party tools. Perform application rehosting, replatforming, or refactoring as needed. Monitor migration progress and ensure post-migration performance. Document migration plans, runbooks, and success metrics. Required Skills & Qualifications: Proven experience in cloud migration (AWS, Azure, GCP). Knowledge of virtualization, storage, networking, and databases. Experience with migration tools (Azure Migrate, AWS Migration Hub, CloudEndure). Strong troubleshooting and planning skills. Cloud certifications such as AWS Certified Migration Specialist or Azure Architect are a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

Dear Candidate, We are seeking a Cloud Migration Engineer to lead and execute the migration of applications and infrastructure to public or hybrid cloud platforms. The role involves assessment, planning, and delivery of seamless cloud transitions. Key Responsibilities: Analyze on-premises environments and develop cloud migration strategies. Migrate workloads to AWS, Azure, or GCP using tools like Azure Migrate or AWS Migration Hub. Ensure minimal downtime, data integrity, and application compatibility. Automate migration workflows and infrastructure provisioning. Work closely with security, networking, and operations teams. Required Skills & Qualifications: Hands-on experience in cloud migration projects. Knowledge of virtualization, networking, and cloud-native services. Experience with scripting (Python, Bash) and IaC (Terraform, CloudFormation). Familiarity with cloud tools (Azure Migrate, AWS DMS, Velostrata). Certifications like AWS Solutions Architect or Azure Administrator are a plus. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft CertifiedAzure Administrator Associate AWS CertifiedSolutions Architect Associate Veeam Certified Engineer VMware certified ProfessionalData Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties.

The Zerto IT Resilience Platform role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the Zerto IT Resilience Platform domain.

In this Software Architect role, you will: Provide day to day technical leadership to IC4V development teams, deliver detailed technical design and lead technical deliverable implementation to IBM Cloud clients’ satisfaction on-time and with quality, and deployment SLAB. Interface with offering managers to understand customer requirements to assess and design software solution architecture design to meet customer requirements that hunts the market and beat competition. Provide technical sizing reference to support release managers and development managers’ planning and prioritization. Work with across IBM business units, IBM Cloud IaaS teams and 3rd party vendors and suppliers to co-design and co-develop IC4V solutions with value-add services to enrich client experience. Use deep expertise and experience with strategic technical insight on Cloud infrastructure, Cloud computing, Automation to build IBM IC4V solutions to help expedite clients’ path to IBM Cloud. Stay abreast of emerging technology trends and solutions on cloud infrastructure, cloud compute, VMWare, and competition. Interface to executives to provide technical references and serve as a liaison among technical resources in IBM, external partners and vendors, and stakeholders. Mentor and develop team members and technical community. This role requires strong communication across the IC4V team and global IBM teams across different functions, a deep understanding of IBM's cloud technologies and VMware offerings, and outstanding technical leadership to define architecture, design to drive new releases and new solutions to deliver on very aggressive schedules hunts in the market. This role also will interact with many internal teams and external partner and vendor companies for optimized integrated design for best in class customer experience meeting business and compliance requirements. It requires exception strong development background, rich experience in IT industry gained through many years in different business units and roles, through different products, architecture, markets and good experience working with clients. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Architect and design end-to-end VMware Cloud Foundation (VCF) solutions, including vSphere, NSX-T, vSAN, vCenterandVMware Cloud Director (VCD) Develop high-level and low-level designs for VMware-based infrastructure. Ensure VMware solutions align with business requirements, security policies, and industry best practices. Work closely with partners and vendors communicating to them architectural vision and priorities to align technical solutions with business needs Deploy and configure VMware NSX for network virtualization and micro-segmentation. Implement and optimize vSAN for hyper-converged infrastructure solutions. Manage and administer vCenter Server for virtualization management and automation. Oversee the deployment and integration of VMware components in hybrid/multi-cloud environments. Monitor, analyze, and fine-tune VMware infrastructure for high performance and availability. Optimize vSAN storage policies for efficient data management and disaster recovery. Troubleshoot performance bottlenecks and implement corrective measures. Provide technical guidance and mentorship to junior engineers and system administrators. Lead troubleshooting and root cause analysis for VMware-related issues Implement security best practices in NSX, ensuring micro-segmentation and zero-trust policies. Configure role-based access controls (RBAC) and multi-tenancy in VMware environments. Leverage PowerCLI, vRealize Automation (vRA), and Terraform for automation and infrastructure as code (IaC). Develop scripts and workflows to streamline deployments, backups, and monitoring. Work closely with cross-functional teams, including network, storage, and security teams. Preferred technical and professional experience VMware Certified Professional (VCP), VCIX, or VCDX certification. Experience software-defined data centers (SDDC). Knowledge of disaster recovery solutions like VMware SRM (Site Recovery Manager). Experience in integrating VMware solutions with DevOps pipelines. Extensive experience with resiliency and data protection technologiesVeeam, Zerto, or Equivalent Extensive experience leveraging and designing solutions with Microsoft Active Directory Experience with IBM Cloud API integration development Experience with Kubernetes, Docker, and RedHat OpenShift

Role & responsibilities Job Description :Zerto Backup Level : SPE Engineer will be part of a 24/7 IT backup operations team and will be directly responsible for Backup related processes. The position involves taking a leadership role with customer teams and internal teams to resolve problems, maintain managed Zerto operations and, when necessary, to return systems to operational status. The job also involves leading communication between technical teams, customer and internal organization to fulfill customer needs and accomplish customer satisfaction. Job specific responsibilities include maintaining complex Backup Solutions which may involve Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN or Library components. Supporting and troubleshooting backup, recovery and archiving in a large, complex and widely distributed environment. Analyzing daily backup failures, identifying root cause and resolving issues systematically to bring Backup success rate close to 100% Provide status and progress reports for backup environment related activities and tasks on regular/periodic basis. Plan and implement best practices for backup solutions. Proactive measures to ensure adequate storage capacity is available. Create and update documentation for backup procedures, solutions, licensing and applicable project artifacts. Perform configuration changes as per design and build. Capability to upgrade backup software across different versions and regular patching in backup environment. Experience : Required: Professional degree or equivalent experience and 5+ years related IT experience. Hands on experience, at least 5+ years, in Operations and Support on Backup applications: Zerto. Familiarity with other back up solutions like Veeam, Data Protector, Commvault, NetBackup. Aptitude towards problem solving and troubleshooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software etc., including log analysis. General knowledge of networking concepts and iSCSI protocol. Backup failures, resolving them in collaboration with Commvault support. Understanding of engaging OEM support and escalation on Zerto, Veeam, Data Protector, Commvault issues. Must Have At least 05 years of Enterprise Backup Zerto troubleshooting or Administration experience Network fundamental Concepts of Enterprise Backup solution: Job scheduling, automation, reporting, Backup Performance, Basic Backup failure troubleshooting. Understanding of Tape rotation and Tape management on Physical Tap Libraries in Backup environment. D2d and/or Physical Library Backup Products StoreOnce, MSL Tape Libraries or equivalent. At least one Operating system Preferable: Knowledge of Remote Support and Remote monitoring processes and concepts Tools Knowledge on Service Now ITIL Certified. Certifications: Ideal candidate will be trained & certified in Zerto or any Enterprise Backup application. Technical Skills: S/he will demonstrate an in depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products. S/he must possess a balance of very well developed troubleshooting, technical communication and written skills along with extensive product knowledge and skills. Candidate should have excellent technical communication skills both verbal and written. Interpersonal Skills: Self-Starter - Takes independent action to identify and solve problems. Seeks out relevant information needed to make decisions. Gets involved with new initiatives. Exceptional Customer service skills, mindset & attitude . Be professional in all modes of interaction with our internal & external customers. Success/Achievement Orientation - Delivers quality results consistently. Targets, achieves (or exceeds) measurable results. Sets challenging goals, focuses on critical priorities, and is accountable. Problem Solving - Recognizes problems and responds with a systematic assessment that identifies and addresses cause of issue. Practical, realistic, and resourceful. Innovative - Builds and improves key business processes that enhance the effectiveness of co. Generates new ideas, challenges the status quo, and solves problems creatively. The candidate must collaborate with other teams and individuals within the organization Be capable of making well founded decisions in high pressure situations & exercising diplomacy when operating in politically charged environments. Actively listen and confirm problem details showing empathy for urgent situations Utilize effective negotiation skills which will lead to satisfactory issue resolutions.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there’s a good chance you will love being a part of our Software Engineering – Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products. Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it. As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services. Your Future at Kyndryl The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Minimum exp 4 to 6 years of experience. Education qualification- Any Graduate. BCP-DR Application Architecture Your understanding customer IT-DR for On-Prime/Off-Prime/Hybrid Infrastructure for the application. Your understanding DR-DRILL to map them into Kyndryl Resiliency Orchestration solution (Sanovi DRM solution) Content Maintenance Perform updates, revisions Materials subject to maintenance include: LLD, HDL, Solution Design/Approach document, Technical Reports, PPTS etc. Experience in Linux and any database (Oracle, MySQL). Strong understanding of the Data Protection (Back-up & Recovery, BCP DR, Storage Replication, Database Native Replications, Data Archival & Retention) for application workloads such as MS SQL, Exchange, Oracle, VMware, Hyper-V, azure, AWS etc. Extremely good hands-on experience with Standalone and Clustered UNIX (AIX/Solaris/HPUX/RHEL/etc.) and windows platform. TCL/Shell/Batch/PowerShell/Expect Scripts or similar scripting languages is must. Should be able to write scripts to integrate with different technologies using CLI's /API's. Understand and strong knowledge of any Storage Replication technology with various DR Scenarios. Should be able to design/architect and build LLD, HLD, Implementation. Application testing experience may be added advantage Overall IT Infrastructure understanding is an added advantage Cyber (IT) Security related experience is an added advantage. Keep management and stakeholders informed about the status of disaster recovery preparedness, including risks, progress, and improvements. Preferred Technical and Professional Experience Hands on knowledge of Disaster recovery tool. Hands on experience on Linux administration and excellent scripting knowledge. Should know about Zerto and Arcon tool exp. 10 years of experience in Disaster recovery practice with experience in Banking, Manufacturing, Insurance and BFSI clients. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.