30 Zerto Jobs

You will be part of a 24/7 IT backup operations team as a Commvault Engineer. Your primary responsibility will involve overseeing Backup related processes and taking a leadership role in resolving issues and maintaining managed Commvault operations. Communication between technical teams, customers, and internal organization will be key to fulfilling customer needs and ensuring customer satisfaction. Your tasks will include maintaining complex Backup Solutions such as Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN, or Library components. Supporting and troubleshooting backup, recovery, and archiving in a large and widely distributed environment will be part of your routine. You will analyze daily backup failures, identify root causes, and systematically resolve issues to ensure a high Backup success rate. Additionally, you will provide regular status and progress reports for backup environment related activities, implement best practices for backup solutions, ensure adequate storage capacity, update documentation for backup procedures, solutions, and licensing, and perform configuration changes as per design and build. You should also have the capability to upgrade backup software across different versions and conduct regular patching in the backup environment. **Key Requirements:** **Must Have:** - Minimum 5 years of Enterprise Backup Commvault troubleshooting or Administration experience - Network fundamentals - Understanding of Enterprise Backup solutions like Job scheduling, automation, reporting, Backup Performance, and Basic Backup failure troubleshooting - Knowledge of Tape rotation and Tape management on Physical Tape Libraries - Experience with D2D and/or Physical Library Backup Products like StoreOnce, MSL Tape Libraries, etc. - Proficiency in at least one Operating system **Preferable:** - Knowledge of Remote Support and Remote monitoring processes - Familiarity with Service Now tools - ITIL Certification **Certifications:** - Ideally trained & certified in Commvault or any Enterprise Backup application **Technical Skills:** - Demonstrated expertise in multiple products within various functional areas - Strong troubleshooting, technical communication, and written skills - Excellent technical communication skills, both verbal and written **Interpersonal Skills:** - Self-starter with exceptional customer service skills - Success-oriented mindset with problem-solving abilities - Innovative thinking and ability to collaborate with other teams - Decision-making skills in high-pressure situations **General Requirements:** - Professional degree or equivalent experience with 5+ years of related IT experience - Hands-on experience in Operations and Support on Backup applications, especially Commvault - Proficiency in problem-solving and troubleshooting skills related to Tape Libraries, Library Management software, SAN connectivity, etc. - Familiarity with networking concepts and iSCSI protocol, as well as other backup applications like Zerto, Veeam, Data Protector - Understanding of engaging OEM support and escalation processes Join us at Talworx, an emerging recruitment consulting and services firm, working with a leading American multinational IT company. Embrace the opportunity to be a part of a business-focused organization that values technology, innovation, and client satisfaction.,

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a vital role in providing managed services to clients, ensuring the continuous operation of their IT infrastructure and systems. Your primary responsibility will be to proactively identify, investigate, and resolve technical incidents and problems, thereby restoring service to clients and meeting service level agreement conditions. Your key responsibilities will include monitoring client infrastructure and solutions, identifying and resolving incidents and problems, providing telephonic or chat support to clients, scheduling maintenance activities, reporting and escalating incidents when necessary, and ensuring efficient incident and request resolutions. You will also be involved in updating knowledge articles, identifying optimization opportunities, and contributing to project work when required. To excel in this role, you should possess the ability to communicate effectively across different cultures, plan activities in advance, maintain a positive outlook at work, thrive in a pressurized environment, and prioritize client satisfaction. You should also demonstrate active listening skills, adaptability to changing circumstances, and a strong work ethic. In terms of qualifications, a Bachelor's degree or equivalent in IT/Computing is required, along with relevant certifications such as CCNA, Microsoft Certified, AWS Certified, Veeam Certified Engineer, VMware Certified Professional, and others. Entry-level experience in troubleshooting and providing support in security, network, data center, systems, or storage administration within a medium to large ICT organization is essential, as well as a basic knowledge of ITIL processes. This position involves on-site working at NTT DATA, a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. As an Equal Opportunity Employer, NTT DATA values diversity and inclusion, providing a workplace where you can grow, belong, and thrive.,

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society, diversity and inclusion are embraced in the workplace. It's a place where you can continue to grow, belong, and thrive. Your career at NTT DATA is about believing in yourself, seizing new opportunities and challenges, expanding skills and expertise in your current role, and preparing for future advancements. Every opportunity to further your career within our global team is encouraged. The Managed Services Cross Technology Engineer (L1) role is an entry-level engineering position responsible for providing managed services to clients. The objective is to ensure that IT infrastructure and systems remain operational by proactively identifying, investigating, and resolving technical incidents and problems, restoring service by managing incidents to resolution. Key Responsibilities: - Monitors client infrastructure and solutions. - Identifies problems and errors before or when they occur. - Investigates incidents assigned and identifies root causes. - Provides telephonic or chat support to clients when required. - Follows required handover procedures for shift changes. - Reports and escalates incidents. - Updates knowledge articles or creates new ones. - Identifies opportunities for work optimization and process improvement. - May contribute to project work and disaster recovery functions. Knowledge and Attributes: - Ability to communicate and work across different cultures and social groups. - Ability to plan activities and projects well in advance, accounting for changing circumstances. - Ability to maintain a positive outlook and work well under pressure. - Ability to apply active listening techniques and adapt to changing circumstances. - Ability to prioritize client satisfaction and create a positive client experience. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent qualification. - Relevant certifications in services provided (e.g., CCNA, Microsoft Certified, AWS Certified, etc.) are desirable. - Basic knowledge of ITIL processes. Required Experience: - Entry-level experience in troubleshooting and providing support in security, network, data center, systems, and storage administration. - Basic knowledge of management agents, redundancy concepts, and products in the supported technical domain. - Basic knowledge of ITIL processes. Workplace Type: - On-site Working NTT DATA is an Equal Opportunity Employer.,

About ATECH Cloud (Cloudzen 365) Atech is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel Company website link: https://atech.cloud/ Role Scope Job Title: Service Desk Engineer (Backups) Dept: Operations Team: Service Delivery / Support Manager: Technical SD Team Leader (India) Location India, Ahmedabad offices Operational Window & Shift Pattern: Mon Fri UK Business Hours Role Purpose: The Backup Engineer / Service Desk Technician plays a key role in delivering high-quality managed services to our customers. Operating within a Cloud Service Provider (CSP) / Managed Service Provider (MSP) environment, this role combines technical expertise in backup and recovery solutions with front-line service desk support skills. The position is responsible for monitoring, managing, and supporting customer backup environments (BaaS / DRaaS), resolving incidents and service requests, and ensuring data protection SLAs are consistently met. For Management Roles: Span of Control & Team Location: Commercial/Budget Accountability: Not applicable Key Responsibilities: Key Responsibilities Perform daily backup integrity checks to ensure successful job completion and data recoverability. Troubleshoot backup failures, missed jobs, and performance issues across customer environments. Monitor and maintain (training will be provided) enterprise backup solutions including: Avamar Asigra Cohesity Zerto Manage, triage, and resolve service desk tickets related to backup and DRaaS/BaaS services within agreed SLAs. Execute and document restore requests, test recoveries, and regular DR exercises. Participate in the onboarding of new customers, including initial backup configuration, testing, and reporting setup. Maintain and improve support documents (wiki knowledge base) and standard operating procedures (SOPs) and documentation. Collaborate with internal teams (e.g., Cloud, Security, Service Desk) to deliver a seamless customer experience. Escalate complex issues to vendors or senior engineers when necessary. Ensure compliance with data protection policies and regulatory requirements. Monitoring/Triage: Investigate and respond to auto generated (system alert) and customer facing tickets, using agreed processes to identify the most appropriate solution, escalating to colleagues as required Monitor progress of vendor cases, ensuring that activities and support replies are actioned Service and Change Requests: Carry out routine tasks, maintenance and implement basic changes on a variety of back-up and cloud technologies. Investigate and respond to technical issues, using agreed processes to identify the most appropriate solution. Communication and Engagement: Monitor relevant teams channels and service desk queues, responding to and actioning as required People Interactions: Provide regular updates to customers on the progress and status of their query using ticket systems. Liaise with external 3rd party suppliers to identify solutions to customer queries. Participate in Teams groups with colleagues from the below departments / brands, providing input to assist with resolving customer queries. Communicating with internal stakeholders from a variety of departments / brands to obtain and share information relating to customer networks. Key Behaviours: 2+ years of hands-on experience in backup/recovery roles within an MSP, CSP, or enterprise IT environment. Strong technical experience with backup technologies. Familairty with the following technolgoies would be advantageous but not required: Cohesity Zerto Asigra Commvault Familiarity with backup/recovery concepts including deduplication, replication, retention policies, and RTO/RPO. Solid understanding of Windows and Linux server environments. Experience working with virtualized environments (e.g., VMware, Hyper-V). Strong troubleshooting and diagnostic skills. Experience using ITSM/ticketing tools (e.g., ServiceNow, ConnectWise). Excellent documentation and communication skills. Strong customer service mindset and ability to work independently and in a team. Time management skills, with the ability to multitask Written and verbal communication skills Ability to translate technical information into straightforward language Desirable Skills Experience with on-premise, hybrid and cloud platforms and cloud-native backup solutions. Scripting skills (e.g., PowerShell, Bash, Python) for automation tasks. Certifications in backup technologies or relevant platforms (e.g., Dell EMC, Zerto Certified, etc.). Exposure to data compliance standards (e.g., GDPR, ISO 27001). Atech Benefits: 24 days leave plus 8 festival holidays Food Provided Provident Fund Exam fee and training funding Healthcare Scheme. Enhanced maternity & paternity leave Employee Assistance Programme Employee Wellbeing policy Mobile reimbursement policy Employee Referral Scheme Individual Training & Development Plans. Eligibility Criteria: Atech is committed to fostering an inclusive and diverse workplace.

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer,anddo not discriminatebased onan individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, maritalstatus,or any other protected characteristic under applicable law, whether actual or perceived. We embraceall candidatesthatwillcontribute to the diversification and enrichment of ideas andperspectives atAHEAD. The Senior Consultant is a highly skilled technical expert with significant in-depth, hands-on experience designing, developing, and deploying virtualization technology. The"Senior Consultant is an experienced subject matter expert on multiple compute and virtualization platforms and focuses on the development and delivery of value-added integration and consultative services"in"Enterprise solutions." The candidate should be well-versed in software-defined storage, virtualization, and networking and have experience with server hardware and data center operations. Key Responsibilities Provide technical expertise and advice to clients on Dell PowerFlex and virtualized infrastructure technologies and solutions. Design and implement Dell PowerFlex and virtualized infrastructure solutions that meet client requirements and industry best practices. Perform configuration and optimization of Dell PowerFlex and other hyper-converged infrastructure solutions, including software-defined storage, virtualization, and networking. Maintain technical credibility within the data center industry and the field through demonstration of thought leadership. Conduct assessments of client environments to identify areas of improvement and potential issues. Assist in creating project plans and timelines, and ensure projects are delivered on time and within budget. Provide technical training and support to clients and internal staff. Stay up-to-date with industry trends and emerging technologies related to virtualized and hyper-converged infrastructure. Collaborate with clients and project stakeholders to understand project goals, timelines, and budget constraints. Ensure technical designs are documented appropriately and shared with project teams and clients as needed. Conduct design reviews and obtain approval from project stakeholders as necessary. Collaborate with project teams to troubleshoot and resolve technical issues as they arise. Ensure successful implementation and configuration of virtualized infrastructure solutions. Ensure project documentation is up-to-date, accurate, and accessible to project teams and clients as needed. Develop and maintain project documentation, including technical designs, and implementation plans. Possess a positive attitude and feel comfortable working within a cross-function organization, including the account team, technical architects, project managers, and client stakeholders. Skills Required 10+ years of hands-on experience architecting and configuring Data Center solutions, including solutions for transformational IT initiatives such as future data centers, virtualization, cloud, infrastructure-as-a-service, and IT-as-a-service. VMware Certified Professional in Data Center Virtualization (VCP-DCV) certification will be an advantage. Bachelors degree in Computer Science, Information Systems, or a related field. VMware vCenter, vSphere, and vSAN design, deployment, and monitoring experience required. VMware vCenter and ESXi host upgrade experience required. VMware vSphere replication and migration experience required. An ideal candidate will have experience with the following technologies: Zerto Replication and Migration experience highly desirable. VMware Cloud Foundation (VCF), VMware vRealize Suite (specifically vROps and vRLI), VMware Site Recovery Manager, and VMware NSX are highly desirable. VMC (VMware on AWS), Azure VMware Solution (AVS), and HCX arehighly desirable. Blade computing platforms such as HP C-Series, Cisco UCS, and Dell PowerEdge. Converged andHyperconvergedofferings such as Nutanix, PowerFlex/VxFlex, VxBlock, VxRail, and CiscoHyperflex. Possess a broad base of technical skills, business acumen, and a strong desire to support the client. Strong understanding of software-defined storage, virtualization, and networking. Understand the detail behind the implemented solution andhave the ability tocommunicate the high-level vision with the client. Effectively communicate solutions architecture to the client, third parties, and the project teams. Encompass strong listening and interpersonal skills, an ability to solve complex problems, a big-picture mentality, and an aptitude to visualize the solution. Able to foster teamwork among the delivery team. Proficiency in hardware, software, and/or operating systems environments. Analytical ability. Ability to work in a team environment. Proven ability to work independently as well as collaboratively. As part of a diverse team, our success is often a collective effort leveraging the prior experience of others. Proven troubleshooting & problem-solving ability. Integration of Hypervisor technologies with storage, network, compute, backup, and cloud platforms. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include - Medical, Dental, and Vision Insurance - 401(k) - Paid company holidays - Paid time off - Paid parental and caregiver leave - Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings ("OTE") for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidates relevant experience, qualifications, and geographic location.

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, your primary responsibility will be providing clients with a managed service to ensure the continuous operation of their IT infrastructure and systems. You will proactively identify, investigate, and resolve technical incidents and problems, ensuring that service levels are met and restored efficiently. In this entry-level engineering role, you will focus on offering first-line support for standard and low complexity incidents and service requests across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may also support project work as needed. Key Responsibilities: - Monitor client infrastructure and solutions. - Identify and resolve problems and errors in a timely manner. - Investigate incidents to determine root causes and provide necessary support to clients via phone or chat. - Schedule maintenance activities for patching and configuration changes. - Collaborate with team members for shift handovers and incident escalations. - Ensure efficient incident and request resolutions. - Update knowledge articles and identify opportunities for process optimization and automation. - Contribute to project work including Disaster Recovery functions and tests. Knowledge and Attributes: - Effective communication and collaboration skills across diverse cultures and social groups. - Strong project planning abilities considering potential changes. - Positive attitude and ability to work well under pressure. - Willingness to work extra hours when required. - Active listening skills and adaptability to changing circumstances. - Client-centric approach focusing on creating a positive client experience. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent work experience. - Relevant certifications such as CCNA, Microsoft Certified, AWS Certified, Veeam Certified Engineer, etc., are desirable. - Basic knowledge of ITIL processes. Required Experience: - Entry-level experience in troubleshooting and support within security, network, data center, systems, and storage administration. - Familiarity with management agents, redundancy concepts, and products within the technical domain. Workplace Type: On-site Working NTT DATA is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. Join us to continue growing your career and making a difference with a global team that values technical excellence and innovation.,

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a crucial role in ensuring the operational efficiency of clients" IT infrastructure and systems. Your primary responsibility will be to proactively identify, investigate, and resolve technical incidents and problems, thereby ensuring that service levels are met and restored in a timely manner. In this entry-level engineering position, you will focus on providing first-line support for standard and low complexity incidents and service requests across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may also contribute to project work as needed and support in implementing Disaster Recovery functions and tests. Key Responsibilities: - Monitor client infrastructure and solutions to identify problems and errors proactively. - Investigate and identify the root cause of incidents and problems assigned. - Provide telephonic or chat support to clients when required. - Schedule maintenance activity windows for patching and configuration changes. - Report and escalate incidents as necessary for timely resolution. - Update knowledge articles and identify opportunities for work optimization and process improvement. - Work on project assignments when necessary and contribute to the implementation of Disaster Recovery functions and tests. Key Attributes: - Effective communication skills and ability to work across diverse cultures. - Strong planning and organizational skills to adapt to changing circumstances. - Ability to maintain a positive outlook and work well under pressure. - Willingness to put in extra effort when required and prioritize client satisfaction. - Active listening skills and focus on creating a positive client experience. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent work experience. - Relevant certifications such as CCNA, Microsoft Certified, AWS Certified, VMware Certified, etc., are desirable. - Basic knowledge of ITIL processes and relevant technical domains. Required Experience: - Entry-level experience in troubleshooting and support within security, network, data center, systems, or storage administration. - Familiarity with management agents, redundancy concepts, and products within the supported technical domain. Workplace Type: - On-site Working Join NTT DATA, a global innovator in business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. With a diverse team of experts in over 50 countries, NTT DATA invests in R&D to drive organizations confidently into the digital future. As a Global Top Employer, NTT DATA offers a dynamic work environment and opportunities for growth and development.,

As an Enterprise Software Development & IT Consulting Company focused on digital transformation, Hidden Brains Infotech is dedicated to providing innovative solutions to startups, digital agencies, and large enterprises. With over 21 years of experience and having served more than 2400 clients across 107 countries, we take pride in our "Great Place to Work" Certification, which reflects our commitment to a transparent work culture. We specialize in building technology solutions for intelligent enterprises and offer a comprehensive range of IT services tailored to more than 39 domains globally. With a strong global presence in the USA, UK, UAE, Africa, Malaysia, and Norway, Hidden Brains is at the forefront of driving digital innovation. In this role, your responsibilities will include daily operations such as Backup, Restore, and Archive tasks. You will actively monitor backup and archive jobs to ensure smooth operations. Managing Data Protection solutions like HYCU, Qstar ASM, SpectraLogic Stack, and NFS/SMB/S3 repositories will be a key part of your role. You will be responsible for ensuring backup integrity, disaster recovery readiness, and incident response. Restoring virtual machines, databases, mailboxes, and files will also be a crucial aspect of this position. Automation of backup scheduling and validation processes will be required to streamline operations. Additionally, you will manage the rotation for offsite media tapes for storage at vendor facilities. Troubleshooting backup-related failures, optimizing storage usage, configuring scheduled reports, and executing on-demand reports will also be part of your day-to-day tasks. If you are looking to be part of a dynamic team driving digital transformation and innovation, Hidden Brains Infotech offers a challenging yet rewarding opportunity to showcase your skills and contribute to the success of our global clientele.,

As a Managed Services Cross Technology Engineer (L1) at NTT DATA, you will play a vital role in providing exceptional managed services to our clients. Your responsibility will include proactively identifying, investigating, and resolving technical incidents and problems to ensure that our clients" IT infrastructure and systems remain operational. By managing incidents to resolution, you will contribute to restoring service and maintaining service level agreement conditions. Your key responsibilities will involve monitoring client infrastructure, identifying and resolving problems, providing telephonic or chat support to clients, scheduling maintenance activities, and ensuring efficient incident resolutions. Additionally, you will update knowledge articles, identify opportunities for work optimization, and may support project work as required. You may also be involved in implementing and delivering Disaster Recovery functions and tests. To excel in this role, you should possess excellent communication skills to collaborate effectively across different cultures and social groups. Your ability to plan activities well in advance, work under pressure, and maintain a positive outlook will be crucial. Active listening, adaptability, and a client-centric approach are essential attributes for success in this position. The ideal candidate will hold a Bachelor's degree or equivalent qualification in IT/Computing, along with relevant certifications such as CCNA, Microsoft Certified, Azure Administrator Associate, AWS Certified, Solutions Architect Associate, and others listed in the job description. Entry-level experience in troubleshooting and providing support in security, network, data center, systems, and storage administration within a medium to large ICT organization is required. Basic knowledge of management agents, redundancy concepts, and ITIL processes is also necessary. NTT DATA is a global innovator of business and technology services, committed to helping clients innovate, optimize, and transform for long-term success. With a strong presence in over 50 countries, our diverse experts work collaboratively to provide industry-leading consulting, data and artificial intelligence solutions, application development, infrastructure management, and connectivity services. As an Equal Opportunity Employer, we value diversity, inclusion, and equal opportunities for all. If you are passionate about making a difference through technical excellence and innovation, then joining NTT DATA as a Managed Services Cross Technology Engineer (L1) could be the perfect opportunity for you to grow, belong, and thrive in a dynamic and inclusive workplace.,

You will be a part of a 24/7 IT backup operations team and will have direct responsibility for Backup-related processes. Your role will involve taking a leadership position with customer teams and internal teams to resolve issues, maintain managed Commvault / Zerto backup operations, and restore systems to operational status when needed. Communication between technical teams, customers, and internal departments will be a key aspect to meet customer needs and ensure customer satisfaction. Your specific responsibilities will include maintaining complex Backup Solutions involving Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN, or Library components. You will support and troubleshoot backup, recovery, and archiving in a large, complex, and widely distributed environment. Analyzing daily backup failures, identifying root causes, and systematically resolving issues to improve the Backup success rate close to 100% will also be part of your role. You will provide status and progress reports for backup environment-related activities and tasks on a regular basis. Your duties will include planning and implementing best practices for backup solutions, ensuring adequate storage capacity is available, updating documentation for backup procedures, solutions, licensing, and relevant project artifacts, performing configuration changes as per design and build, and upgrading backup software across different versions while ensuring regular patching in the backup environment. **Requirements:** - At least 8 years of Enterprise Commvault, Zerto, and Netbackup troubleshooting or Administration experience - Fundamental knowledge of networks - Understanding of Enterprise Backup solution concepts including job scheduling, automation, reporting, Backup Performance, and basic backup failure troubleshooting - Familiarity with Tape rotation and Tape management on Physical Tape Libraries in Backup environments - Experience with D2d and/or Physical Library Backup Products such as StoreOnce, MSL Tape Libraries, or equivalent - Proficiency in at least one Operating system **Preferable:** - Knowledge of Remote Support and Remote monitoring processes and concepts - Familiarity with Service Now tools - ITIL Certification **Certifications:** - Ideally trained & certified in Veeam, Commvault (or any Enterprise Backup application) - Additional understanding of Data Protector or other enterprise backup software is preferred **Technical Skills:** - In-depth understanding of multiple products in more than one functional area - Strong troubleshooting, technical communication, and written skills - Extensive product knowledge and skills **Interpersonal Skills:** - Self-starter with exceptional problem-solving skills - Strong customer service orientation - Professionalism in all interactions - Achievement-oriented and innovative - Collaborative and diplomatic decision-maker **Benefits:** You will be part of a growing recruitment consulting and services firm, working with an American multinational information technology company based in Spring, Texas. The organization focuses on servers, storage, networking, containerization software, and consulting and support. Join a team that values technology, innovation, and sharing passion and purpose through cutting-edge solutions.,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA makes a difference to clients and society. Embracing diversity and inclusion, it provides a workplace where you can grow, belong, and thrive. Your day at NTT DATA As a Managed Services Cross Technology Engineer (L1), your role involves providing a managed service to clients to ensure the operational status of their IT infrastructure and systems. You are responsible for proactively identifying, investigating, and resolving technical incidents and problems, thereby restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. Your focus is on first-line support for standard and low complexity incidents and service requests across two or more technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may contribute to or support project work as required. Key Responsibilities: - Monitoring client infrastructure and solutions. - Identifying problems and errors before or when they occur. - Investigating first-line incidents and identifying root causes. - Providing telephonic or chat support to clients. - Scheduling maintenance activity windows for patching and configuration changes. - Ensuring service continuity through required handover procedures for shift changes. - Reporting and escalating incidents when necessary. - Resolving incidents and requests efficiently and comprehensively. - Updating knowledge articles or creating new ones. - Identifying opportunities for work optimization and process improvement. - Contributing to project work as needed. - Implementing and delivering Disaster Recovery functions and tests. - Performing any other related tasks as required. Knowledge and Attributes: - Effective communication and collaboration across different cultures and social groups. - Advanced planning skills considering changing circumstances. - Maintaining a positive outlook and working well under pressure. - Willingness to work hard and extra hours when necessary. - Active listening techniques and adaptability to changing circumstances. - Client-centric approach and creating positive client experiences. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent qualification. - Relevant certifications in services provided (e.g., CCNA, Microsoft Certified, AWS Certified, etc.). - Basic knowledge of ITIL processes. Required Experience: - Entry-level experience in troubleshooting and providing support in security, network, data center, systems, and storage administration and monitoring services. - Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain. Workplace type: On-site Working About NTT DATA NTT DATA is a trusted global innovator of business and technology services with a commitment to helping clients innovate, optimize, and transform for long-term success. With a significant investment in R&D, NTT DATA supports organizations and society in moving confidently into the digital future. As a Global Top Employer, NTT DATA has experts in over 50 countries and a diverse partner ecosystem. The services offered include consulting, data and artificial intelligence, industry solutions, as well as the development and management of applications, infrastructure, and connectivity. NTT DATA is a leading provider of digital and AI infrastructure globally, part of the NTT Group, and headquartered in Tokyo. Equal Opportunity Employer,

As a Lead Consultant specializing in AWS Rehost Migration, you will be responsible for leveraging your 8+ years of technical expertise to facilitate the seamless transition of IT infrastructure from On-Prem to any Cloud environment. Your role will involve creating landing zones and overseeing application migration processes. Your key responsibilities will include assessing the source architecture and aligning it with the relevant target architecture within the cloud ecosystem. You must possess a strong foundation in Linux or Windows-based systems administration, with a deep understanding of Storage, Security, and network protocols. Additionally, your proficiency in firewall rules, VPC setup, network routing, Identity and Access Management, and security implementation will be crucial. To excel in this role, you should have hands-on experience with CloudFormation, Terraform templates, or similar automation and scripting tools. Your expertise in implementing AWS services such as EC2, Autoscaling, ELB, EBS, EFS, S3, VPC, RDS, and Route53 will be essential for successful migrations. Furthermore, your familiarity with server migration tools like Platespin, Zerto, Cloud Endure, MGN, or similar platforms will be advantageous. You will also be required to identify application dependencies using discovery tools or automation scripts and define optimal move groups for migrations with minimal downtimes. Your effective communication skills, both verbal and written, will enable you to collaborate efficiently with internal and external stakeholders. By working closely with various teams, you will contribute to the overall success of IT infrastructure migrations and ensure a smooth transition to the cloud environment. If you are a seasoned professional with a passion for cloud technologies and a proven track record in IT infrastructure migration, we invite you to join our team as a Lead Consultant - AWS Rehost Migration.,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. Renowned for technical excellence and leading innovations, NTT DATA is committed to making a difference to clients and society. The workplace embraces diversity and inclusion, providing a nurturing environment where you can grow, belong, and thrive. Your day at NTT DATA As a Managed Services Cross Technology Engineer (L1), you will play a crucial role in providing a managed service to clients, ensuring the operational efficiency of their IT infrastructure and systems. Your responsibilities include proactively identifying, investigating, and resolving technical incidents and problems to restore service promptly and effectively, adhering to service level agreement conditions. The primary objective of your role is to maintain zero missed service level agreement conditions. You will focus on providing first-line support for standard and low complexity incidents and service requests across multiple technology domains such as Cloud, Security, Networking, Applications, and Collaboration. Additionally, you may contribute to project work when required. What You'll Be Doing Key Responsibilities: - Monitor client infrastructure and solutions, identifying problems and errors proactively. - Investigate first-line incidents to determine root causes and provide telephonic or chat support to clients. - Schedule maintenance activity windows for patching and configuration changes. - Follow required handover procedures for shift changes to ensure service continuity. - Report and escalate incidents as necessary for efficient resolution. - Update knowledge articles and identify opportunities for process optimization and automation. - Contribute to project work and disaster recovery functions as needed. - Perform any other related tasks as required. Knowledge and Attributes: - Ability to communicate effectively across different cultures and social groups. - Strong planning skills and ability to adapt to changing circumstances. - Positive outlook, ability to work well under pressure, and willingness to put in extra hours when necessary. - Active listening skills and client-centric approach in all interactions. - Adaptability and client-focused mindset throughout the client journey. Academic Qualifications and Certifications: - Bachelor's degree or equivalent qualification in IT/Computing (or relevant work experience). - Relevant certifications in services provided, such as CCNA, Microsoft Certified, Azure Administrator Associate, AWS Certified, Solutions Architect Associate, and others. - Basic knowledge of ITIL processes and management concepts within the supported technical domains. Required Experience: - Entry-level experience in troubleshooting and providing support in security, network, data center, systems, and storage administration within a medium to large ICT organization. - Familiarity with management agents, redundancy concepts, and products in the supported technical domains. - Basic knowledge of ITIL processes. Workplace Type: On-site Working About NTT DATA NTT DATA is a trusted global innovator of business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. With a significant investment in R&D, NTT DATA supports organizations and society in confidently transitioning into the digital future. As a Global Top Employer, NTT DATA operates in over 50 countries, offering diverse expertise and a strong partner ecosystem. Services include business and technology consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and connectivity solutions. NTT DATA is a leading provider of digital and AI infrastructure globally, part of the NTT Group, and headquartered in Tokyo. Equal Opportunity Employer,

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will be responsible for providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your primary objective will be to ensure zero missed service level agreement (SLA) conditions and manage tickets of high complexity, conducting advanced tasks and providing resolutions to a diverse range of complex problems. Your role will involve considerable judgment, independent analysis within defined policies and practices, and applying analytical thinking and deep technical expertise in achieving client outcomes. Additionally, you will play a key role in coaching and mentoring junior team members across functions and may contribute to/support project work as needed. Key Responsibilities: - Ensure that the assigned infrastructure at the client site is configured, installed, tested, and operational. - Perform necessary checks, apply monitoring tools, and respond to alerts. - Identify problems and errors before or when they occur, and log all incidents in a timely manner with the required level of detail. - Assist in analyzing, assigning, and escalating support calls. - Investigate third line support calls assigned, identify the root cause of incidents and problems, and report and escalate issues to 3rd party vendors if necessary. - Provide onsite technical support and field engineering services to clients. - Conduct a monthly random review of incidents and service requests, analyze and recommend improvements in quality. - Provide continuous feedback to clients and affected parties, update all systems and/or portals as prescribed by the company. - Proactively identify opportunities for work optimization, including automation of work. - Manage and implement projects within the technology domain, delivering effectively and promptly per client agreed-upon requirements and timelines. - Work on implementing and delivering Disaster Recovery functions and tests. - Perform any other related tasks as required. Knowledge and Attributes: - Ability to communicate and work across different cultures and social groups. - Ability to plan activities and projects well in advance, taking into account possible changing circumstances. - Maintain a positive outlook at work and work well in a pressurized environment. - Ability to work hard and put in longer hours when necessary. - Apply active listening techniques and adapt to changing circumstances. - Place clients at the forefront of all interactions, understand their requirements, and create a positive client experience throughout the total client journey. Academic Qualifications and Certifications: - Bachelor's degree or equivalent qualification in Information Technology/Computing. - Relevant certifications such as VMware Certified Professional, VMware Certified Specialist, Microsoft Certified, AWS Certified, Veeam Certified Engineer, Rubrik Certified Systems Administrator, Zerto, Google Cloud Platform, Oracle Cloud Infrastructure, etc. - Certifications relevant to the services provided carry additional weightage on a candidate's qualification for the role. Required Experience: - Seasoned work experience in Engineering function within a medium to large ICT organization. - Seasoned experience of Managed Services. - Excellent working knowledge of ITIL processes. - Seasoned experience working with vendors and/or 3rd parties. - Seasoned experience managing platforms including Windows Server Administration, Linux Server Administration, Virtualization Administration, Server Hardware, and Storage Administration. Workplace type: On-site Working NTT DATA is an Equal Opportunity Employer where your career growth and development are encouraged within our global team. Join us in pushing the boundaries of what is possible and making a difference for our clients and society.,

As a Cloud Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in providing a managed service to clients by proactively identifying and resolving cloud-based incidents and problems. Your responsibilities will include maintaining a high level of service to clients through pre-emptive incident and resolution activities, product reviews, operational improvements, and quality assurance. Your ultimate objective will be to ensure zero missed service level agreement (SLA) conditions by managing tickets of high complexity, conducting advanced tasks, and providing resolutions to a diverse range of complex problems. In this role, you will exercise considerable judgment and independent analysis while adhering to defined policies and practices. Your deep technical expertise and analytical thinking will be key in achieving client outcomes. Additionally, you will have the opportunity to coach and mentor junior team members across functions and contribute to/support project work as required. Key Responsibilities: - Configuring, installing, testing, and ensuring the operational status of assigned infrastructure at the client site. - Applying monitoring tools, responding to alerts, and identifying problems and errors in a timely manner. - Analysing, assigning, and escalating support calls, as well as investigating and identifying the root cause of incidents and problems. - Providing onsite technical support and field engineering services to clients. - Conducting monthly reviews of incidents and service requests to recommend improvements in quality. - Proactively identifying opportunities for work optimization, including automation possibilities. - Managing and implementing projects within the technology domain and working on Disaster Recovery functions and tests. - Performing any other related tasks as required. Knowledge and Attributes: - Effective communication and collaboration across different cultures and social groups. - Advanced planning skills considering possible changing circumstances. - Maintaining a positive outlook and adaptability in a pressurized environment. - Prioritizing client satisfaction and creating a positive client experience throughout interactions. - Active listening techniques, adaptability to changing circumstances, and dedication to client-centric interactions. Academic Qualifications and Certifications: - Bachelor's degree in Information Technology/Computing or equivalent qualification. - Relevant certifications such as VMware Certified Professional, Microsoft Certified, AWS Certified, etc. - Certifications relevant to the services provided carry additional weightage on a candidate's qualification for the role. Required Experience: - Seasoned work experience in an engineering function within a medium to large ICT organization. - Strong experience in Managed Services and excellent working knowledge of ITIL processes. - Experience working with vendors and/or 3rd parties and managing various platforms including Windows Server Administration, Linux Server Administration, Virtualization Administration, etc. Workplace Type: - On-site Working NTT DATA is a trusted global innovator of business and technology services committed to helping clients innovate, optimize, and transform for long-term success. Join us to be part of an inclusive workplace that embraces diversity and fosters growth, belonging, and success.,

Role: Azure HCI Consultant Exp.: 5+ years Location- WFO 5 days CV Ramnagar- Bangalore Salary Up to: CTC -35 LPA Skills: Strong, in-depth, and demonstrable hands-on experience with the following technologies: Microsoft Azure Stack HCI and its relevant build, deployment in cloud and hybrid environments Azure Kubernetes Services, Azure Arc Management, Azure Monitor, Azure Policy, Microsoft Sentinel, Storage Spaces Direct, SDN Microsoft Azure IaaS, Platform as A Service (PaaS) product such as Azure SQL, App Services, Logic Apps, Functions and other Serverless services Hands-on experience with IAC (Infrastructure as Code), Containers, Kubernetes (AKS), Ansible, Terraform, Docker, Jenkins, building CI/CD pipelines in Azure DevOps Experience Data center migration using various methods (ex. P2V, V2V) and tools (ex. Azure Migrate, Zerto, Azure Site Recovery, Carbonite) Experience with Virtualization technologies (ex. VMware vSphere, Microsoft Hyper-V/SCVMM) Azure Stack HCI troubleshooting and problem resolution. Responsibility: Exceptional presentation and communication skills. Will be expected to effectively work as part of a wider project team or independently act as technical lead on migration engagements. Revisit clients' business and operating models to unearth new opportunities, determine ways to harvest costs and target technology investments leading to competitive differentiation. You should be able to identify process gaps and work with the team to address them. In collaboration with other team members, you should be able to build a scalable and efficient model for StackHCI. Take ownership and accountability for individual deliverables. Proactively define project requirements/issues/constraints/risks and address them with PMs. You should be able to effectively collaborate within different product work streams within the team and with Business units, identify current gaps and find a way to bridge them. You should be able to mentor other team members and provide them technical and consultative guidance as needed.

Role: Azure HCI Consultant Exp.: 5+ years Location- WFO 5 days CV Ramnagar- Bangalore Salary Up to: CTC -35 LPA Skills: Strong, in-depth, and demonstrable hands-on experience with the following technologies: Microsoft Azure Stack HCI and its relevant build, deployment in cloud and hybrid environments Azure Kubernetes Services, Azure Arc Management, Azure Monitor, Azure Policy, Microsoft Sentinel, Storage Spaces Direct, SDN Microsoft Azure IaaS, Platform as A Service (PaaS) product such as Azure SQL, App Services, Logic Apps, Functions and other Serverless services Hands-on experience with IAC (Infrastructure as Code), Containers, Kubernetes (AKS), Ansible, Terraform, Docker, Jenkins, building CI/CD pipelines in Azure DevOps Experience Data center migration using various methods (ex. P2V, V2V) and tools (ex. Azure Migrate, Zerto, Azure Site Recovery, Carbonite) Experience with Virtualization technologies (ex. VMware vSphere, Microsoft Hyper-V/SCVMM) Azure Stack HCI troubleshooting and problem resolution. Responsibility: Exceptional presentation and communication skills. Will be expected to effectively work as part of a wider project team or independently act as technical lead on migration engagements. Revisit clients' business and operating models to unearth new opportunities, determine ways to harvest costs and target technology investments leading to competitive differentiation. You should be able to identify process gaps and work with the team to address them. In collaboration with other team members, you should be able to build a scalable and efficient model for StackHCI. Take ownership and accountability for individual deliverables. Proactively define project requirements/issues/constraints/risks and address them with PMs. You should be able to effectively collaborate within different product work streams within the team and with Business units, identify current gaps and find a way to bridge them. You should be able to mentor other team members and provide them technical and consultative guidance as needed.

As part of the 24/7 IT backup operations team, you will be directly responsible for overseeing Backup related processes. Your role will involve taking a leadership position within customer teams and internal teams to address issues, manage managed Zerto operations, and restore systems to operational status when necessary. Effective communication between technical teams, customers, and internal organization will be essential to meet customer needs and ensure customer satisfaction. Specific responsibilities for this role include maintaining complex Backup Solutions, which may entail Virtual libraries, Disk to Disk Backup systems, physical Tape Libraries, OS, Backup Software, Switch, SAN, or Library components. You will be expected to support and troubleshoot backup, recovery, and archiving in a large, complex, and widely distributed environment. Analyzing daily backup failures, identifying root causes, and systematically resolving issues to achieve a close to 100% Backup success rate will be a key part of your responsibilities. You will also be required to provide status and progress reports for backup environment-related activities and tasks on a regular/periodic basis, plan and implement best practices for backup solutions, ensure adequate storage capacity is available through proactive measures, create and update documentation for backup procedures and solutions, and perform configuration changes as per design and build. Additionally, you should have the capability to upgrade backup software across different versions, conduct regular patching in the backup environment, and collaborate with OEM support for issue resolution. **Experience:** **Required:** - Professional degree or equivalent experience and a minimum of 5 years of related IT experience. - Hands-on experience of at least 5 years in Operations and Support on Backup applications such as Zerto. - Familiarity with other backup solutions like Veeam, Data Protector, Commvault, NetBackup. - Strong problem-solving and troubleshooting skills on Tape Libraries, Library Management software, SAN connectivity, backup software, etc. - General knowledge of networking concepts and the iSCSI protocol. - Experience in resolving backup failures in collaboration with Commvault support. - Understanding of engaging OEM support and escalation on Zerto, Veeam, Data Protector, Commvault issues. **Must Have:** - At least 5 years of Enterprise Backup Zerto troubleshooting or Administration experience. - Network fundamentals. - Concepts of Enterprise Backup solution: Job scheduling, automation, reporting, Backup Performance, Basic Backup failure troubleshooting. - Understanding of Tape rotation and Tape management on Physical Tape Libraries in the Backup environment. - Experience with D2d and/or Physical Library Backup Products like StoreOnce, MSL Tape Libraries, or equivalent. - Proficiency in at least one Operating system. **Preferable:** - Knowledge of Remote Support and Remote monitoring processes and concepts. - Tools Knowledge on Service Now. - ITIL Certified. **Requirements:** **Certifications:** - The ideal candidate will be trained and certified in Zerto or any Enterprise Backup application. **Technical Skills:** - Demonstrated in-depth understanding of several products in more than one functional area involving usage, configuration, and interaction with other products. - Strong troubleshooting, technical communication, and written skills. - Excellent technical communication skills, both verbal and written. **Interpersonal Skills:** - Self-Starter with exceptional problem-solving skills. - Customer service-oriented mindset & attitude. - Professionalism in all interactions with internal and external customers. - Success/Achievement Orientation with a focus on delivering quality results consistently. - Proactive problem-solving and innovation abilities. - Collaborative approach with effective negotiation skills. **Benefits:** Join an emerging recruitment consulting and services firm working with a leading American multinational information technology company. The organization focuses on servers, storage, networking, containerization software, consulting, and support. Experience a dynamic work environment with opportunities for growth and development.,

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service to clients by managing incidents to resolution. The primary objective of this role is to ensure zero missed service level agreement conditions. The Managed Services Cross Technology Engineer (L1) focuses on first-line support for standard and low complexity incidents and service requests. This role focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration. The Managed Services Cross Technology Engineer (L1) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Monitors client infrastructure and solutions. Identifies problems and errors prior to or when they occur. Routinely identifies common incidents and opportunities for avoidance as well as general opportunities for incident reduction. Investigates first line incidents assigned and identifies the root cause of incidents and problems. Provides telephonic or chat support to clients when required. Schedules maintenance activity windows for patching and configuration changes. Follows the required handover procedures for shift changes to ensure service continuity. Reports and escalates incidents where necessary. Ensures the efficient and comprehensive resolutions of incidents and requests. Updates existing knowledge articles or create new ones. Identifies opportunities for work optimization including opportunities for automation of work, request fulfilment, incident resolution, and other general process improvement opportunities. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role) Relevant certifications include which are considered desirable (but not limited to): CCNA or relevant level 1 Network Security Microsoft Certified, Azure Administrator Associate AWS Certified, Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) Required Experience: Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization. Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.). Basic knowledge of ITIL processes. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer,

Internal Job Title: Enterprise Solutions Manager Job Description The Role: 11:11 Systems is looking for a dynamic and experienced Enterprise Solutions Manager (ESM). reporting to the Manager of Premier Accounts, who will lead and manage technical service delivery for our Premier accounts. You will direct the design, implementation, and lifecycle management of 11:11 Systems solutions. As a trusted advisor, you will provide strategic business and technology support/counsel to your customers across both their production and recovery environments. As ESM, you will be responsible for relationship development and management across key internal and customer stakeholders and executives to help translate their business needs into action. What Youll Do: Document and understand the customers current, future / desired state, business goals and challenges, capabilities, and IT investments. Based on this understanding provide technical and strategic direction from initial solution design to steady state, based on industry and 11:11 Systems best practices Serve as the single point of ownership for technology solutions and coordinate resources globally to optimize customer and 11:11 Systems value Implement and manage effective governance practices and procedures across contracted scope of responsibilities (including change, incident, request, event, problem, and vendor management) Develop highly productive customer relationships and become a Trusted Advisor by providing thought leadership to help shape and grow our value to the customer Direct lifecycle management (LCM) activities to maintain up to date technical documentation, including production & recovery configurations, run books and procedures, overall solution architecture document, recovery strategies / plans and contract changes Develop recovery strategies to meet customer RTO/RPO and conduct periodic testing to document recoverability Manage service / relationship risk areas and takes steps to mitigate. Contribute to securing renewals for expiring contracts by documenting and articulating our value to the customer. Participate in engineering efforts required to develop new capabilities to meet customer requirements, document results and sample deliverables. Identify sales opportunities and collaborate with Account Executives to grow revenue. Process customer self-service sales requests when needed. Meet/Exceed SLA targets by driving service management disciplines around incident, change, and problem management. Develop content and effectively lead Monthly Service Reviews and Quarterly Business Reviews (QBRs) and other strategic client meetings requested by the customer. Work supportively with colleagues, operating in a manner that is consistent with 11:11s Code of Business Ethics and Company Values Responsibly receive, transmit, and handle company data and information per Company data handling agreements, work procedures and policies Review and follow company policies and guidelines, data privacy practices, including annual compliance training certification and policy acknowledgements. All other duties assigned. Who You Are & What Youll Bring: Bachelor's degree in Computer Science, Engineering, or a related field 10+ years of professional IT experience with at least 3 years of demonstrated experience related to Enterprise focused TAM role, Solution Architecture and Customer facing Service delivery experience within complex environments. Technology certifications preferred, such as ZCP, VMCE, MCSE, CCIE, RHCE, VCP, CCDP, Cloud etc. At least one professional certification (e.g. ITILv3, TOGAF, PRINCE2 etc.), or equivalent demonstrable skills and experience. Functional knowledge and experience supporting the following: Zerto disaster recovery solutions Veeam backup and recovery solutions Virtualization; including VMWare & Hyper-Vs Networking; including SDN, VMWare NSX, routing and switching, security, and firewalls. Storage & backup services/administration. Database; Understanding of data models and data flows in complex multitier database and application environments. Windows & Linux OS administration. BCP & DR scenarios/solutions. Knowledge of Multi-Tier Application architecture design. Strong interpersonal skills, customer service skills and communication skills. Problem-solving skills to be able to resolve technical issues. Ability to train customers to use systems and software. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Benefits: Healthcare Insurance Plan Life Insurance Paid Vacation & Holidays India Pension Scheme

Linux Migration Engineer: Years of Experience 5 to 8 years Location Chennai, Bangalore & Coimbatore Shift Rotational (24/7 coverage – 3 shifts) Role Summary: The L1/L2 Linux Migration Engineer will lead migration and cutover tasks for Linux servers (primarily RHEL) and provide escalation support. This role is critical for maintaining wave velocity and addressing live issues during cutover windows. Skills Summary: Proficient in RHEL 6/7/8/9 and Red Hat Satellite (if applicable) Service management via systemctl, chkconfig, ss, netstat Hands-on firewall configuration (iptables, firewalld) Kernel tuning, GRUB management, and LVM/disk partitioning Cron jobs, system limits, logrotate, auditing File system-level permissions, NFS mounts, SELinux contexts Database awareness (MySQL/Postgres/Oracle) to help triage connectivity or service dependencies during migration Experience reading logs and troubleshooting issues in Windows Event Viewer or Linux logs (`/var/log`, `journalctl`) Automation via Bash and Ansible (execution only, not authoring) Experience in troubleshooting basic VMware issues related to Virtual Machines. Responsibilities : Lead migration wave execution for Linux workloads Validate server readiness: disk layout, OS version, patch level, log rotation Support and coach junior engineers during cutover sprints Troubleshoot post-migration network, service, or agent issues Validate agent-based tools like CrowdStrike, backup agents, and monitoring agents Validate or reconfigure SELinux and firewalld as required Analyze performance using vmstat, iostat, and top post-migration Support rollback planning and documentation Perform rollback or failback procedures if required Collaborate with other teams for app-level testing during Hypercare Maintain escalation logs and wave completion status Review and update migration runbooks for future reuse.

We are hiring Windows Migration Engineer with L1/L2 Support experience. Role:Windows Migration Engineer L1 / L2 Location : Chennai,Bangalore,Coimbatore Experience 3- 8 years Shifts :Rotational Shifts applicable,with Night shift from WFH option. Role & responsibilities Involve migration wave execution for Windows workloads Ensure domain join, AD registration, DNS, IP settings, and OU policies are properly configured Troubleshoot AD join failures, GPO misalignments, AV agent malfunctions Support and coach junior engineers during cutover sprints Validate logs, services, AV compliance, and patch levels post-migration Collaborate with app and infrastructure teams during Hypercare testing Perform rollback or failback procedures if required Maintain escalation logs and wave completion status Review and update migration runbooks for future reuse Preferred candidate profile Expertise in Windows Server 2012 R2/2016/2019/2022 Cluster Management (Windows Failover Cluster, shared disks, heartbeat monitoring) Familiarity with HCX, Zerto migration tools VM template handling and guest OS customization via vSphere Familiarity with FT (Fault Tolerance) and RDMs in vSphere environments Active Directory/LDAP join validation, GPO inheritance, OU policies Firewall, antivirus, and system hardening checks Database awareness (MSSQL) to help triage connectivity or service dependencies during migration Hands-on with PowerShell for troubleshooting and scripting (GPO, firewall, services) Windows Group Policies, login scripts, roaming profiles Event log analysis and service failure remediation Antivirus agent management and log validation (Defender, Symantec, Trend Micro etc.) SCCM/WSUS client troubleshooting Disk management, network adapters, firewall rule validation Prefer to have troubleshooting basic VMware issues related to Virtual Machines Note:We are looking for candidates with max notice of 0-30 Days.Candidates willing to relocate to the above locations are encouraged to apply.

Dear Candidate, We are looking for a Cloud Migration Specialist to assess, plan, and execute the migration of enterprise applications and infrastructure to cloud platforms with minimal disruption and maximum performance. Key Responsibilities: Lead discovery and assessment of existing systems for cloud readiness. Design and implement migration strategies using cloud-native and third-party tools. Perform application rehosting, replatforming, or refactoring as needed. Monitor migration progress and ensure post-migration performance. Document migration plans, runbooks, and success metrics. Required Skills & Qualifications: Proven experience in cloud migration (AWS, Azure, GCP). Knowledge of virtualization, storage, networking, and databases. Experience with migration tools (Azure Migrate, AWS Migration Hub, CloudEndure). Strong troubleshooting and planning skills. Cloud certifications such as AWS Certified Migration Specialist or Azure Architect are a plus. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Reddy Delivery Manager Integra Technologies

Dear Candidate, We are seeking a Cloud Migration Engineer to lead and execute the migration of applications and infrastructure to public or hybrid cloud platforms. The role involves assessment, planning, and delivery of seamless cloud transitions. Key Responsibilities: Analyze on-premises environments and develop cloud migration strategies. Migrate workloads to AWS, Azure, or GCP using tools like Azure Migrate or AWS Migration Hub. Ensure minimal downtime, data integrity, and application compatibility. Automate migration workflows and infrastructure provisioning. Work closely with security, networking, and operations teams. Required Skills & Qualifications: Hands-on experience in cloud migration projects. Knowledge of virtualization, networking, and cloud-native services. Experience with scripting (Python, Bash) and IaC (Terraform, CloudFormation). Familiarity with cloud tools (Azure Migrate, AWS DMS, Velostrata). Certifications like AWS Solutions Architect or Azure Administrator are a plus. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Kandi Srinivasa Delivery Manager Integra Technologies

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft CertifiedAzure Administrator Associate AWS CertifiedSolutions Architect Associate Veeam Certified Engineer VMware certified ProfessionalData Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties.