Role Summary: We are looking for passionate and hands-on EV Mechanics to join our team. The role involves repairing and maintaining electric scooters, providing on-site service, and roadside breakdown assistance. Ideal candidates should have experience as a two-wheeler mechanic. Key Responsibilities: Diagnose and repair electric scooters at the workshop and on-site locations. Provide roadside assistance to customers for breakdowns. Carry out routine preventive maintenance and health checks. Inspect and replace faulty EV parts such as motors, controllers, wiring, and switches. Coordinate with the service manager for parts and technical support. Who Can Apply: Experienced mechanics with at least 1 year in two-wheeler repair. Knowledge of electric vehicle components: motor, wiring, battery, controller, etc. Willingness to travel locally for road assistance Basic understanding of tools and safety procedures Perks & Benefits: Competitive salary and incentive structure Accommodation for the candidate On-the-job EV training and upskilling Growth opportunities within the company Uniforms and safety equipment provided Supportive team environment
At FAE Bikes, we are building the largest fleet of electric scooters for last-mile logistics in India. We have helped over 30 logistics and e-commerce companies in India transition from ICE vehicles to electric vehicles. Our riders have covered over 50 million kilometres in just two years. We are present in Bangalore and Hyderabad with 2000+ EVs. We are currently working with all major last-mile delivery companies including Zomato, Swiggy, Zepto, Flipkart, BigBasket, etc. Job Title: Customer Care Executive Location: Singasandra Department: Customer Support / Operations Job Overview: The Customer Care Executive will be responsible for handling customer queries and complaints through calls or live chat, maintaining positive customer relationships, and coordinating with service teams to ensure timely issue resolution. The role requires good communication skills, basic knowledge of vehicles, and proficiency in regional languages. Key Responsibilities: 1. Customer Support & Communication • Respond to customer inquiries through live chat, phone, or other communication platforms. • Assist customers with issues, complaints, or service-related questions. • Escalate unresolved issues to the appropriate internal teams for quick resolution. 2. Coordination & Follow-up • Coordinate end-to-end with the Service Team and Hub Managers for issue resolution. • Ensure timely updates to customers and maintain a record of closed and pending cases. 3. CRM & Documentation • Use the company’s CRM platform to log interactions, track service tickets, and manage customer data efficiently. • Maintain accuracy and professionalism in all customer records and communications. • Possess basic knowledge of vehicle functions and features to support customers effectively. Additional Information: Competitive salary and benefits package. A collaborative, high-energy work environment. Opportunities for career advancement in a rapidly expanding startup. Dedication to sustainability and environmental responsibility What We Offer: Friendly work environment with learning opportunities. Opportunity to grow within the company and take on more responsibilities. Salary: Rs 20,000- Rs 25,000 (in hand). A minimum of 1 year of experience is required.
Senior Accountant / Accounts Manager – Job Description **Location:** Bangalore (HSR Layout preferred) **Type:** Full-time, On-site **Experience:** 5–8 years Role Overview We are looking for a hands-on Senior Accountant who can manage the entire accounting and finance function end-to-end for FAE Bikes — from daily bookkeeping to financial reporting, statutory compliance, and coordination with lenders and auditors. You’ll play a key role in maintaining financial discipline, supporting operational growth, and ensuring compliance as We scale. Key Responsibilities ∙Handle day-to-day accounting in Tally or Zoho Books. ∙Manage AP/AR, petty cash, and vendor reconciliations. ∙Maintain accurate journal entries and ledgers. ∙Oversee depreciation, EMI schedules, and loan accounting for assets (vehicles). ∙File and manage GST, TDS, PF, ESI, and income tax returns. ∙Ensure ROC filings and coordinate with company secretaries and auditors. ∙Prepare audit schedules and support statutory audits. ∙Prepare monthly P&L, Balance Sheet, and Cash Flow statements. ∙Generate and analyze MIS reports for management and investors. ∙Maintain fund utilization and debt repayment tracking. ∙Track loan repayments, interest calculations, and NACH mandates. ∙Handle vendor and staff payments, reconciliation of bank accounts. ∙Coordinate with NBFCs, banks, and leasing partners. ∙Manage asset tracking, rental revenue recognition, and reconciliation with fleet data. ∙Support management with budgeting and projections. Skills & Requirements ∙B.Com / M.Com / MBA (Finance) or equivalent qualification. ∙Minimum 5 years of experience in full-cycle accounting. ∙Hands-on with Tally ERP, Zoho Books, Excel, and government portals. ∙Solid understanding of GST, TDS, and financial compliance. ∙Strong analytical skills and attention to detail. ∙Ability to work independently and meet deadlines.