80 Zenoti Jobs - Page 4

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com We are seeking a strategic and data-driven Senior Manager of Workforce Planning to lead resource scheduling and long-term capacity planning for our global Customer & Technical Support organization. This team of 150+ professionals spans multiple regions and time zones, supporting a complex, fast-evolving SaaS platform. This critical leadership role will be responsible for ensuring we have the right people, in the right place, at the right time—both day-to-day and in alignment with long-term business goals. You’ll work closely with support leaders, product management, customer success, and business operations to align workforce strategy with dynamic drivers such as product releases, customer growth, new feature launches, and geographic expansion. Key Responsibilities Resource Scheduling & Operations Lead daily and weekly scheduling for global support teams across regions, ensuring coverage and responsiveness meet SLAs. Manage intraday staffing adjustments based on real-time volume, absenteeism, or priority incidents. Strategic Workforce Planning Forecast short-, mid-, and long-term staffing needs using historical data, product roadmaps, and customer growth projections. Design scalable workforce models that adapt to business seasonality, new market entry, and changes in customer behavior or support offerings. Cross-Functional Alignment Collaborate with Product, Engineering, and Customer Success teams to anticipate the impact of new releases and customer onboarding on support demand. Serve as a key advisor during business planning cycles to inform headcount and budget decisions for the support organization. Analytics & Reporting Build and maintain models and dashboards to track support volume, agent productivity, shrinkage, and staffing efficiency. Provide regular updates and insights to executive leadership, highlighting risks, opportunities, and recommendations. Qualifications 8+ years of experience in workforce planning, capacity management, or operations planning within a customer/technical support environment. Experience managing global teams and 24x7 support operations, ideally in a SaaS or technology business. Proven ability to translate business strategy and product change into operational staffing plans. Strong analytical and modeling skills; proficiency in workforce management platforms and tools (e.g., NICE, Verint, Calabrio, Excel, etc.). Excellent communication and collaboration skills with senior stakeholders. Ability to manage ambiguity and thrive in a fast-paced, evolving environment. Bachelor’s degree in Business, Operations, Statistics, or a related field; MBA or advanced degree preferred. Preferred Skills Experience supporting B2B SaaS platforms or high-growth tech businesses. Familiarity with omnichannel support (voice, email, chat, social, in-app). Knowledge of scheduling and forecasting methodologies across multiple time zones and languages. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Here Are Other Places That You Can Visit To Get a Good Sense Of The Tremendous Journey That We’re On https://www.linkedin.com/posts/advent-internationa... https://twitter.com/etnowlive/status/1338825427717... https://economictimes.indiatimes.com/tech/funding/... https://techcrunch.com/2020/12/14/zenoti-becomes-a... Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Show more Show less

Key Responsibilities: Greet all clients warmly and ensure a high standard of customer service at the front desk. Manage daily salon front desk operations, including client bookings, phone inquiries, and walk-ins. Supervise and train front desk/reception staff (if applicable). Maintain accurate appointment schedules for stylists and technicians. Ensure front desk areas are clean, organized, and well-stocked with necessary supplies. Handle client complaints or concerns professionally and escalate if needed. Manage cash register and perform end-of-day reconciliation and reporting. Oversee product sales and inventory at the front counter. Coordinate with the salon manager and team to ensure smooth workflow and communication. Monitor client satisfaction and suggest improvements to enhance the client experience. Track and report key front desk metrics (appointments, cancellations, walk-ins, etc.). Requirements: Proven experience in a front desk or reception role, preferably in a salon or spa environment. Strong customer service and interpersonal skills. Excellent communication (verbal and written) and phone etiquette. Familiarity with salon booking software (e.g., Shortcuts, Zenoti, or equivalent). Organizational and multitasking abilities. Team leadership experience is a plus. Professional appearance and demeanor. Flexible with working hours, including weekends and holidays. Require female candidates from salon industry only Require immediate joiner

Job Description Job Title: Spa Manager Location: Pan India Employment Type: Full-Time Job Summary We are looking for an experienced Spa Manager to oversee the daily operations of Ode Spa. The ideal candidate will ensure high-quality customer service, manage staff, optimize spa services, and drive business growth while maintaining a relaxing and luxurious experience for clients. Key Responsibilities Oversee the daily operations of the spa, ensuring a smooth and efficient workflow. Manage and lead spa staff, including therapists, front desk, and housekeeping. Ensure exceptional customer service and handle client feedback professionally. Develop and implement marketing strategies to increase bookings and customer retention. Monitor and maintain spa inventory, supplies, and equipment. Ensure compliance with health, safety, and hygiene regulations. Track sales, revenue, and profitability, optimizing operational costs. Collaborate with the digital team for online bookings, promotions, and automation. Conduct staff training on service excellence, wellness trends, and new treatments. Why Join Us? Lead a premium wellness brand with a focus on digital transformation. Competitive salary, incentives, and growth opportunities. Work in a relaxing and luxury-driven environment. Requirements Qualifications & Skills: Bachelor’s degree in Hospitality, Business Management, or a related field. 3+ years of experience in Spa, Wellness, or Hospitality management. Strong leadership, team management, and problem-solving skills. Experience with spa booking software and digital tools (Zenoti, CRM, etc.). Knowledge of spa treatments, wellness trends, and luxury customer service. Excellent communication and organizational skills. Benefits Incentives check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

Job Title: Front Desk Executive Company: Berkowits Skin and Hair Clinic Pvt. Ltd. Job Type: Full Time / Permanent What You’ll Do: Greet and welcome all visitors and clients professionally. Update appointment calendars and schedule meetings/appointments. Answer, screen, and forward incoming phone calls; provide basic information as required. Perform billing using Zenoti software and work efficiently in Microsoft Excel. Handle stock management and maintain inventory records. Conduct follow-ups with clients to ensure service satisfaction. Manage cash handling and daily collections accurately. Assist in sales of clinic products (with incentives up to 10%). Ensure overall front desk and reception area is presentable and functional. What Makes You a Great Fit: Strong communication skills in English. Proficient in MS Office and basic computer applications. Excellent interpersonal skills and a consistently positive attitude. Prior experience in a skin or hair clinic is preferred. Only female candidates will be considered. Minimum 1 year of experience in: Calling Appointment scheduling Stock management Client follow-ups Product sales Billing Remuneration & Benefits: Salary: ₹2.40 LPA – ₹3.60 LPA (depending on experience and capability) Assured incentives based on product sales Provident Fund (optional) Gratuity as per law TDS deduction as applicable Leaves: 18 Earned Leaves per year 3 Casual Leaves per year 3 Sick Leaves per year 2 Short Leaves per month (up to 2 hours) 4 Festival/National Holidays Office Timings: 6 days working per week (No weekly offs on Friday, Saturday, or Sunday) Office Hours: 09:50 AM – 07:00 PM Contact for Application: Ms. Priyanshi HR Phone: +91 92113 69400 Email: jobs@berkowits.in

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com We are seeking a highly creative and hands-on Motion Graphics Design Lead to grow and mentor a team of motion graphic designers. This role is crucial in developing compelling video teasers that showcase the value and excitement of our platform. The ideal candidate will be a skilled motion graphics artist with a strong understanding of storytelling, visual communication, and motion. You will not only manage the team but also actively contribute to the creative process, from scripting and storyboarding to animating and producing high-quality video teasers. Responsibilities Leadership & Mentorship: Lead, mentor, and inspire a team of motion graphic designers, fostering a collaborative and high-performing environment. Hands-on Creation: Actively participate in the creative process, including:Scripting: Develop engaging and concise scripts that effectively communicate the key features and benefits of our platform.Storyboarding: Create visually compelling storyboards that translate scripts into dynamic visual sequences.Motion Graphics Design & Animation: Design and animate high-quality video teasers using industry-standard software Sound Design & Editing: Oversee the integration of sound effects, music, and voiceovers to enhance the overall impact of the videos.Project Management: Manage multiple video teaser projects simultaneously, ensuring timely delivery and adherence to brand guidelines. Prioritize tasks effectively and allocate resources appropriately.Collaboration: Collaborate closely with marketing, product, and sales teams to understand their needs and develop video teasers that align with overall marketing strategies. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Join Zenoti and be a part of our mission to empower wellness businesses worldwide! Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.