36 Zenoti Jobs - Page 2

Job Title: Front Desk Executive Company: Berkowits Skin and Hair Clinic Pvt. Ltd. Job Type: Full Time / Permanent What You’ll Do Greet and welcome all visitors and clients professionally. Update appointment calendars and schedule meetings/appointments. Answer, screen, and forward incoming phone calls; provide basic information as required. Perform billing using Zenoti software and work efficiently in Microsoft Excel. Handle stock management and maintain inventory records. Conduct follow-ups with clients to ensure service satisfaction. Manage cash handling and daily collections accurately. Assist in sales of clinic products (with incentives up to 10%). Ensure overall front desk and reception area is presentable and functional. What Makes You a Great Fit Strong communication skills in English. Proficient in MS Office and basic computer applications. Excellent interpersonal skills and a consistently positive attitude. Prior experience in a skin or hair clinic is preferred. Only female candidates will be considered. Minimum 1 Year Of Experience In Calling Appointment scheduling Stock management Client follow-ups Product sales Billing Remuneration & Benefits Salary: ₹2.40 LPA – ₹3.60 LPA (depending on experience and capability) Assured incentives based on product sales Provident Fund (optional) Gratuity as per law TDS deduction as applicable Leaves 18 Earned Leaves per year 3 Casual Leaves per year 3 Sick Leaves per year 2 Short Leaves per month (up to 2 hours) 4 Festival/National Holidays Office Timings 6 days working per week (No weekly offs on Friday, Saturday, or Sunday) Office Hours: 09:50 AM – 07:00 PM Contact For Application Ms. Priyanshi HR Phone: +91 92113 69400 Email: jobs@berkowits.in Show more Show less

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Solution and configure Zenoti to meet customer’s business processes Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Extract, transform and load data across systems into Zenoti Identify significant risks, unknowns, and define and drive mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction Stay up-to-date with product knowledge, business flow, sales process and market dynamic. Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience Maintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? 1-7 years of experience in implementing software systems with hands-on experience in data transformation, system validation, and migration tasks. Deep knowledge of features in MS Excel, working knowledge of database systems a plus Ability to use tools/scripts to transform data for setting up customer sites Ability to innovate and develop tools to enhance the migration process Experience with data migrations and data mapping Good to have knowledge of Web Design using HTML, Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti A technology-centric background Strong logical, analytical, and problem-solving skills Excellent communication skills Can work in a fast-paced environment across multiple projects. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Show more Show less

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? You will be leading Zenoti's infrastruture team to build world class infrastructure for the Zenoti product. You should be a great manager and a great team builder. You also need to be an excellent recruiter, communicator and issue resolver. Your job is to make sure everyone in your team is successful in getting their job done, and bring transparency to the process. Manage the technical and architectural evolution of Zenoti customer onboarding infrastructure and user experience Manage execution of building the product, releasing it to customers, and managing the service in the cloud Building solutions that run at optimal costs Build up a strong engineering team to execute on our infrastructure roadmap Recognize and reward employees to ensure they are unblocked to deliver on the roadmap Ensures all engineering projects, initiatives, are completed efficiently. Identify and mitigate potential risks related to infrastructure development and deployment. Be proud of what you work on, obsess about the quality of the work you produce What skills do I need? 12+ years of experience in software development in product companies 7+ years of recent experience in building reliable, available, scalable and performant infrastructure components in SaaS web applications Deep understanding of design principles and design patterns in building SaaS applications to work with data and processing data at scale Willing to be handson with coding, design and architecture Forward-thinking and ability to develop a long-term strategy for infrastructure development aligned with business goals. Keen business sense and demonstrated ability to partner to work with multiple stakeholders and deliver business results Experience managing an engineering team through multiple release cycles Understanding of financial management in the context FinOps to optimize costs and resource allocation. Deeper understanding of AWS solution architecture A significant part of work done on the Microsoft stack Strong logical, analytical and problem-solving skills Excellent communication skills and ability to work across multiple disciplines and functions. Communicating with technical and non-technical stakeholders, conveying complex ideas in a clear and concise manner. Strong customer empathy and ability to handle customers sensitively in escalated situations Can work in a fast paced, ever changing, start-up environment Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Show more Show less

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com Requirements What's the Opportunity? We are looking for Product Support Consultants to join our support team to help our customers use Zenoti effectively to run their business. This team works 24x7x365 and so our consultants have to work at times when our customers need help. Applicants to this role will need to be flexible since their shift assignment will be based on the needs of our customers. Once assigned to a shift, we will work with you to ensure your hours are consistent over a long time horizon such that you can ensure a healthy life with good work-life balance. What Will I be doing? Work with customers to help them solve issues they have with using Zenoti Own customer reported issues and see problems through to resolution Consult with customers to ensure their business operations run effectively on Zenoti Follow all defined processes in the team when working on issues Be part of the ticketing system and handle the client reported issues. Be proud of what you work on, obsess about the quality of the work you produce Influence the direction of the product by providing feedback about challenges customers have with using our product What Skills do I need? 4 to 8 years in supporting web-based enterprise applications A willingness to solve problems for our customers A technology-centric background Previous advanced support experience with data-driven, web-based applications Strong logical, analytical and problem solving skills Excellent communication skills Work in night shifts Can work in a fast paced, ever changing, start-up environment Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Show more Show less

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What's the opportunity? We are looking for an experienced professional who is responsible for managing a multi-location/multi-national team and driving the support team to help our customers use Zenoti effectively to run their business. The Manager will focus on enhancing the customer experience by ensuring top-notch delivery of support services. This role will also be responsible for planning and delivering support programs for the customer success team and offering guidance on standards, best practices and tools. This teams works 365 days a year 24x7 and we expect flexibility from our team members to meet this demand. Requirements For The Role Customer Focus Customer Empathy: Understanding customer needs, pain points, and expectations, and ensuring the team delivers a positive support experience that balances customer satisfaction with business objectives. Customer Advocacy with Business Alignment: Representing the voice of the customer internally while considering the tradeoffs between customer needs, operational constraints, and business priorities. Excellent Communication Skills: Clear and concise written and verbal communication, including the ability to explain technical concepts to both technical and non-technical audiences, and influence cross-functional stakeholders when needed. Active Listening: Paying close attention to customer issues and concerns to understand the root cause and respond with care and relevance. Problem-Solving & Decision-Making: Ability to analyze complex support issues, identify solutions, and make timely, sound decisions—even amid ambiguity or incomplete data. Creativity & Innovation: Thinking beyond current practices to discover new ways to address recurring issues, automate workflows, or improve support delivery. Escalation Management & Prevention: Knowing when and how to escalate complex or critical issues, and proactively identifying patterns or gaps to reduce unnecessary escalations in the future. People Team Leadership & Motivation: Ability to inspire, guide, and motivate a team of support engineers to achieve high levels of performance and customer satisfaction. Coaching, Development & Quality Assurance: Identifying individual strengths and weaknesses within the team, providing coaching and mentoring, and ensuring consistently high-quality customer interactions. Performance Management: Setting clear expectations, providing regular feedback, and conducting performance reviews to support employee growth and accountability. Delegation & Empowerment: Effectively assigning tasks and responsibilities while empowering team members to take ownership and make decisions. Conflict Resolution & Emotional Intelligence: Skillfully mediating and resolving conflicts within the team or across departments, while demonstrating empathy and self-awareness. Recruitment, Interviewing & Onboarding: Identifying talent needs, evaluating candidates effectively, and ensuring new team members are ramped up quickly and effectively. Impact & Influence: Establishing credibility with peers and leadership, and persuading others to support ideas or decisions that improve team performance and customer outcomes. Product Deep Product Understanding: A thorough grasp of the software product(s) the team supports, including its architecture, functionalities, and common use cases. Technical Troubleshooting Skills: While not directly solving every issue, the manager needs to understand technical concepts and guide the team in effective troubleshooting methodologies. Hands-on Solution Testing: Ability to independently research and test potential solutions to common issues before escalating or providing guidance to the team. Hands-on Information Gathering: Ability to gather comprehensive information and context before escalating issues to ensure engineering or other teams have all the necessary details. Subject Matter Leadership: Demonstrating functional or technical expertise in at least one core area of the product, and providing informal mentorship or guidance to more junior team members. Process Process Improvement: Identifying areas for improvement in support processes and implementing solutions to enhance efficiency and customer satisfaction. Data Analysis & Reporting: Monitoring key support metrics (e.g., resolution time, CSAT, backlog), interpreting trends, and driving action based on insights. Operational Planning & Goal Alignment: Setting team-level goals (OKRs), aligning them with broader organizational priorities, and tracking execution against targets. Adaptability, Resilience & Change Management: Navigating product updates, shifts in support volume, or process changes with a calm, solutions-oriented approach. Time & Queue Management: Ensuring timely coverage of shifts and channels, prioritizing workloads effectively, and balancing resources across high- and low-volume queues. Tools Understanding of Support Tools & Systems: Familiarity with CRM systems, ticketing platforms, knowledge bases, live chat, remote access tools, and other technologies used in support operations. Tool Optimization & Process Automation: Identifying opportunities to improve tool usage, automate repetitive tasks, or reduce agent effort through smart configuration or integrations. Stays current on changes from vendors of existing tools. An Ideal Candidate Will Have Full understanding of the way an organization operates to meet its objectives. Ability to handle multiple changing priorities and simultaneous escalations. Expertise in solutioning for customer’s requirements through the application/product. Excellent communication skills to form great working relationships with customers and other teams within the organization. Strong interpersonal, written, verbal and non-verbal communication skills. Ability to lead and work with cross-functional global teams. Be able to get things done using impact and influence. Understanding of data-driven decision making and can quickly assimilate data models. Previous experience with basic SQL queries and reporting is a must. Knowledge on third party integrations and APIs is desirable. A bachelor's degree, Master’s degree preferred. 10+ years of managerial and technical support experience. Previous advanced support experience with data-driven, web-based applications Self-motivation and ability to work independently with minimum supervision. Previous experience in the retail, beauty, or wellness industry is a distinct advantage. We are NOT a call center. Applicants to this position must demonstrate extensive experience with supporting complex, mission-critical software at the enterprise level. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Show more Show less

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com We are seeking a strategic and data-driven Senior Manager of Workforce Planning to lead resource scheduling and long-term capacity planning for our global Customer & Technical Support organization. This team of 150+ professionals spans multiple regions and time zones, supporting a complex, fast-evolving SaaS platform. This critical leadership role will be responsible for ensuring we have the right people, in the right place, at the right time—both day-to-day and in alignment with long-term business goals. You’ll work closely with support leaders, product management, customer success, and business operations to align workforce strategy with dynamic drivers such as product releases, customer growth, new feature launches, and geographic expansion. Key Responsibilities Resource Scheduling & Operations Lead daily and weekly scheduling for global support teams across regions, ensuring coverage and responsiveness meet SLAs. Manage intraday staffing adjustments based on real-time volume, absenteeism, or priority incidents. Strategic Workforce Planning Forecast short-, mid-, and long-term staffing needs using historical data, product roadmaps, and customer growth projections. Design scalable workforce models that adapt to business seasonality, new market entry, and changes in customer behavior or support offerings. Cross-Functional Alignment Collaborate with Product, Engineering, and Customer Success teams to anticipate the impact of new releases and customer onboarding on support demand. Serve as a key advisor during business planning cycles to inform headcount and budget decisions for the support organization. Analytics & Reporting Build and maintain models and dashboards to track support volume, agent productivity, shrinkage, and staffing efficiency. Provide regular updates and insights to executive leadership, highlighting risks, opportunities, and recommendations. Qualifications 8+ years of experience in workforce planning, capacity management, or operations planning within a customer/technical support environment. Experience managing global teams and 24x7 support operations, ideally in a SaaS or technology business. Proven ability to translate business strategy and product change into operational staffing plans. Strong analytical and modeling skills; proficiency in workforce management platforms and tools (e.g., NICE, Verint, Calabrio, Excel, etc.). Excellent communication and collaboration skills with senior stakeholders. Ability to manage ambiguity and thrive in a fast-paced, evolving environment. Bachelor’s degree in Business, Operations, Statistics, or a related field; MBA or advanced degree preferred. Preferred Skills Experience supporting B2B SaaS platforms or high-growth tech businesses. Familiarity with omnichannel support (voice, email, chat, social, in-app). Knowledge of scheduling and forecasting methodologies across multiple time zones and languages. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Here Are Other Places That You Can Visit To Get a Good Sense Of The Tremendous Journey That We’re On https://www.linkedin.com/posts/advent-internationa... https://twitter.com/etnowlive/status/1338825427717... https://economictimes.indiatimes.com/tech/funding/... https://techcrunch.com/2020/12/14/zenoti-becomes-a... Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Show more Show less

Key Responsibilities: Greet all clients warmly and ensure a high standard of customer service at the front desk. Manage daily salon front desk operations, including client bookings, phone inquiries, and walk-ins. Supervise and train front desk/reception staff (if applicable). Maintain accurate appointment schedules for stylists and technicians. Ensure front desk areas are clean, organized, and well-stocked with necessary supplies. Handle client complaints or concerns professionally and escalate if needed. Manage cash register and perform end-of-day reconciliation and reporting. Oversee product sales and inventory at the front counter. Coordinate with the salon manager and team to ensure smooth workflow and communication. Monitor client satisfaction and suggest improvements to enhance the client experience. Track and report key front desk metrics (appointments, cancellations, walk-ins, etc.). Requirements: Proven experience in a front desk or reception role, preferably in a salon or spa environment. Strong customer service and interpersonal skills. Excellent communication (verbal and written) and phone etiquette. Familiarity with salon booking software (e.g., Shortcuts, Zenoti, or equivalent). Organizational and multitasking abilities. Team leadership experience is a plus. Professional appearance and demeanor. Flexible with working hours, including weekends and holidays. Require female candidates from salon industry only Require immediate joiner

Job Description Job Title: Spa Manager Location: Pan India Employment Type: Full-Time Job Summary We are looking for an experienced Spa Manager to oversee the daily operations of Ode Spa. The ideal candidate will ensure high-quality customer service, manage staff, optimize spa services, and drive business growth while maintaining a relaxing and luxurious experience for clients. Key Responsibilities Oversee the daily operations of the spa, ensuring a smooth and efficient workflow. Manage and lead spa staff, including therapists, front desk, and housekeeping. Ensure exceptional customer service and handle client feedback professionally. Develop and implement marketing strategies to increase bookings and customer retention. Monitor and maintain spa inventory, supplies, and equipment. Ensure compliance with health, safety, and hygiene regulations. Track sales, revenue, and profitability, optimizing operational costs. Collaborate with the digital team for online bookings, promotions, and automation. Conduct staff training on service excellence, wellness trends, and new treatments. Why Join Us? Lead a premium wellness brand with a focus on digital transformation. Competitive salary, incentives, and growth opportunities. Work in a relaxing and luxury-driven environment. Requirements Qualifications & Skills: Bachelor’s degree in Hospitality, Business Management, or a related field. 3+ years of experience in Spa, Wellness, or Hospitality management. Strong leadership, team management, and problem-solving skills. Experience with spa booking software and digital tools (Zenoti, CRM, etc.). Knowledge of spa treatments, wellness trends, and luxury customer service. Excellent communication and organizational skills. Benefits Incentives check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#6875E2;border-color:#6875E2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> Show more Show less

Job Title: Front Desk Executive Company: Berkowits Skin and Hair Clinic Pvt. Ltd. Job Type: Full Time / Permanent What You’ll Do: Greet and welcome all visitors and clients professionally. Update appointment calendars and schedule meetings/appointments. Answer, screen, and forward incoming phone calls; provide basic information as required. Perform billing using Zenoti software and work efficiently in Microsoft Excel. Handle stock management and maintain inventory records. Conduct follow-ups with clients to ensure service satisfaction. Manage cash handling and daily collections accurately. Assist in sales of clinic products (with incentives up to 10%). Ensure overall front desk and reception area is presentable and functional. What Makes You a Great Fit: Strong communication skills in English. Proficient in MS Office and basic computer applications. Excellent interpersonal skills and a consistently positive attitude. Prior experience in a skin or hair clinic is preferred. Only female candidates will be considered. Minimum 1 year of experience in: Calling Appointment scheduling Stock management Client follow-ups Product sales Billing Remuneration & Benefits: Salary: ₹2.40 LPA – ₹3.60 LPA (depending on experience and capability) Assured incentives based on product sales Provident Fund (optional) Gratuity as per law TDS deduction as applicable Leaves: 18 Earned Leaves per year 3 Casual Leaves per year 3 Sick Leaves per year 2 Short Leaves per month (up to 2 hours) 4 Festival/National Holidays Office Timings: 6 days working per week (No weekly offs on Friday, Saturday, or Sunday) Office Hours: 09:50 AM – 07:00 PM Contact for Application: Ms. Priyanshi HR Phone: +91 92113 69400 Email: jobs@berkowits.in

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com We are seeking a highly creative and hands-on Motion Graphics Design Lead to grow and mentor a team of motion graphic designers. This role is crucial in developing compelling video teasers that showcase the value and excitement of our platform. The ideal candidate will be a skilled motion graphics artist with a strong understanding of storytelling, visual communication, and motion. You will not only manage the team but also actively contribute to the creative process, from scripting and storyboarding to animating and producing high-quality video teasers. Responsibilities Leadership & Mentorship: Lead, mentor, and inspire a team of motion graphic designers, fostering a collaborative and high-performing environment. Hands-on Creation: Actively participate in the creative process, including:Scripting: Develop engaging and concise scripts that effectively communicate the key features and benefits of our platform.Storyboarding: Create visually compelling storyboards that translate scripts into dynamic visual sequences.Motion Graphics Design & Animation: Design and animate high-quality video teasers using industry-standard software Sound Design & Editing: Oversee the integration of sound effects, music, and voiceovers to enhance the overall impact of the videos.Project Management: Manage multiple video teaser projects simultaneously, ensuring timely delivery and adherence to brand guidelines. Prioritize tasks effectively and allocate resources appropriately.Collaboration: Collaborate closely with marketing, product, and sales teams to understand their needs and develop video teasers that align with overall marketing strategies. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Join Zenoti and be a part of our mission to empower wellness businesses worldwide! Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description Position: Telecaller Location: Kadakpada, Kalyan (Work from Office) Key Responsibilities: Client Interaction & Appointment Scheduling: Make calls to prospective and existing clients to inform them about salon services, offers, and promotions. Schedule appointments and confirm bookings, ensuring time slots are optimized. Lead Generation & Follow-Up: Reach out to leads generated from marketing campaigns and promotions. Follow up with clients for feedback after their salon visits or service inquiries. Promotions & Upselling: Promote current offers, new services, or seasonal packages to clients. Upsell services and products by understanding client needs. Client Retention & Relationship Management: Ensure regular follow-ups with clients to build loyalty and trust. Address and resolve client queries or concerns promptly. Coordination with Salon Teams: Update salon managers about scheduled appointments, cancellations, or reschedules. Share client feedback with the salon team for continuous improvement. Reporting & Documentation: Maintain accurate call records, appointment schedules, and client databases. Submit daily or weekly reports on call performance, client responses, and booked appointments. CRM Management: Use CRM tools (e.g., Zenoti, Double Tick) to update client details and send reminders for bookings or follow-ups. Working Hours: - Office hours: 11:00 AM - 8:00 PM - Working days: Monday to Sunday (One Week off Between Monday to Thursday)