80 Zenoti Jobs

Company Description ISAAC Luxe is an aesthetics chain of clinics, founded by Celebrity Cosmetic Dermatologist, Dr Geetika Mittal Gupta. Our experienced team, with over a decade of expertise, is dedicated to providing transformative care through innovative solutions. Role Description This is a full-time on-site role for a Sales Manager, located in Bangalore. The Sales Manager will be responsible for overseeing daily sales activities, developing sales strategies, managing client relationships, and achieving sales targets. Responsibilities Contact clients to sell packages and meet their needs. Research consumer preferences and align solutions. Set sales targets, analyze data, and forecast growth. Collaborate with the Clinic Manager, Sales Counselors, Doctors, and Practitioners to meet clinic goals. Manage the financial closing of packages. Follow up on leads and build client relationships. Identify team skill gaps and create training programs. Promote the organization and products in Bangalore. Understand ideal customers and align product offerings. Use Amoga/Zenoti software for sales and client management. Qualifications Proven sales experience, preferably in a managerial role. Strong communication and relationship-building skills. Ability to set goals, analyze data, and drive results. Experience collaborating with cross-functional teams. Proficiency in financial transactions and sales software (Amoga/Zenoti). Strong organizational skills and passion for brand promotion. Based in or willing to work in Bangalore.

Job Title: Head of Customer Experience Location: Head Office – Okhla, New Delhi Type: Full-Time Salary: Up to ₹11.5 LPA About The Role At Berkowits Hair and Skin Clinics, we're on a mission to build a gold standard in personalised aesthetic care. With 48+ clinics and a robust digital presence, customer experience isn’t a department—it’s the heart of our service. We’re looking for a Head of Customer Experience to take full ownership of the *entire lead-to-loyalty journey—from digital ad click to clinic revisit. This is a high-impact leadership role where strategy meets execution—ideal for someone who thrives on improving systems, motivating teams, and reducing friction across channels. Key Responsibilities Lead Flow & Conversion Optimisation Conduct regular audits of the lead journey—from acquisition (Organic, Paid, Referrals) to in-clinic consultation—across in-house and outsourced teams. Identify bottlenecks in connect rates and drop-offs; define and implement solutions to improve: Lead response time Connect rate Lead to Visit rate (target ≥ 10%) Optimise lead routing, prioritisation logic, and follow-up frequency based on source quality and patient readiness. Increase performance of *drip marketing, remarketing, and reactivation campaigns* to reduce churn and boost LTV. Outsourced Contact Centre Oversight Manage the performance of our outsourced contact centre teams, including: Quality audits and training programs Call disposition SOPs and escalation handling Regular refreshers, onboarding modules, and rebuttal scripts Standardise KPIs, SLAs, and daily/weekly MIS across both in-house and external partners CRM & Tech Stack Integration Audit and improve utilisation across: Zenoti– Appointment Management & POS SalesMax.ai – In-house Lead CRM Outsourced Call Centre CRM *CloudConnect* – In-Clinic Call Handling *Tata Telephony* – IVR Routing Identify overlaps and underused capabilities. Recommend integrations or replacements to ensure unified visibility and seamless handoffs. Set up automated, omnichannel follow-ups through SMS, WhatsApp, email, and voice. *Performance Tracking & Reporting* Define, benchmark, and continuously improve key metrics: Lead-to-Visit Ratio Connect Rate Conversion Rate Response Time Repeat Visit Rate CSAT (Customer Satisfaction Score) Lead development of live dashboards and periodic reporting cadence for internal and external teams. CX Process Design & Capability Building Establish and refine SOPs for: Lead Handling & Scheduling Escalation Resolution Call Disposition & Data Hygiene Build frameworks for: Team KRAs & KPIs Agent Training & Coaching Hiring, Onboarding & Feedback Loops Quality Audits & Supervisor Reviews Evaluate the structure and ROI of setting up dedicated *Quality, Training, and Retention sub-teams. Strategic Growth Projects Pilot and scale CX experiments to boost: Repeat visits Reactivation of inactive leads Conversion scripts and rebuttal handling Recommend tech-led and human-led CX interventions with a focus on *low-effort–high-impact outcomes*. Who You Are 10–15 years of experience in Customer Experience, Success, or Lead Operations—preferably in *multi-location service chains like healthcare, beauty, hospitality, or wellness. Proven track record of improving Lead-to-Visit and Connect Ratios* at scale. Comfortable managing both in-house and outsourced teams, especially in performance coaching and quality assurance. Strategic thinker with a systems mindset—yet willing to deep dive into daily dashboards and training sessions when needed. Knowledge of CRMs, call routing systems, and marketing automation tools is a plus. Exceptional communication and stakeholder alignment skills—especially with Product, Tech, Marketing, and Clinic Ops. Why Berkowits? We’re at a pivotal stage of evolution—blending a 35+ year legacy with cutting-edge tech, AI skin/hair diagnostics, and omnichannel patient journeys. This role is central to how our brand is experienced, how our systems scale, and how our patients stay for life. Reports to: CEO Team Size: CX Leads, QA/Trainers, Contact Centre Supervisors Tools Used: Salesmax.ai | Zenoti | Altius CRM | WhatsApp Business | CloudConnect

Job Title: Head of Customer Experience Location: Head Office – Okhla, New Delhi Type: Full-Time Salary: Up to ₹11.5 LPA About the Role At Berkowits Hair and Skin Clinics, we're on a mission to build a gold standard in personalised aesthetic care. With 48+ clinics and a robust digital presence, customer experience isn’t a department—it’s the heart of our service. We’re looking for a Head of Customer Experience to take full ownership of the *entire lead-to-loyalty journey—from digital ad click to clinic revisit. This is a high-impact leadership role where strategy meets execution—ideal for someone who thrives on improving systems, motivating teams, and reducing friction across channels. Key Responsibilities Lead Flow & Conversion Optimisation Conduct regular audits of the lead journey—from acquisition (Organic, Paid, Referrals) to in-clinic consultation—across in-house and outsourced teams. Identify bottlenecks in connect rates and drop-offs; define and implement solutions to improve: Lead response time Connect rate Lead to Visit rate (target 10%) Optimise lead routing, prioritisation logic, and follow-up frequency based on source quality and patient readiness. * Increase performance of *drip marketing, remarketing, and reactivation campaigns* to reduce churn and boost LTV. Outsourced Contact Centre Oversight Manage the performance of our outsourced contact centre teams, including: Quality audits and training programs Call disposition SOPs and escalation handling Regular refreshers, onboarding modules, and rebuttal scripts Standardise KPIs, SLAs, and daily/weekly MIS across both in-house and external partners CRM & Tech Stack Integration Audit and improve utilisation across: Zenoti– Appointment Management & POS SalesMax.ai – In-house Lead CRM Outsourced Call Centre CRM * *CloudConnect* – In-Clinic Call Handling * *Tata Telephony* – IVR Routing Identify overlaps and underused capabilities. Recommend integrations or replacements to ensure unified visibility and seamless handoffs. Set up automated, omnichannel follow-ups through SMS, WhatsApp, email, and voice. *Performance Tracking & Reporting* Define, benchmark, and continuously improve key metrics: Lead-to-Visit Ratio Connect Rate Conversion Rate Response Time Repeat Visit Rate CSAT (Customer Satisfaction Score) Lead development of live dashboards and periodic reporting cadence for internal and external teams. CX Process Design & Capability Building Establish and refine SOPs for: Lead Handling & Scheduling Escalation Resolution Call Disposition & Data Hygiene Build frameworks for: Team KRAs & KPIs Agent Training & Coaching Hiring, Onboarding & Feedback Loops Quality Audits & Supervisor Reviews * Evaluate the structure and ROI of setting up dedicated *Quality, Training, and Retention sub-teams. Strategic Growth Projects Pilot and scale CX experiments to boost: Repeat visits Reactivation of inactive leads Conversion scripts and rebuttal handling * Recommend tech-led and human-led CX interventions with a focus on *low-effort–high-impact outcomes*. Who You Are 10–15 years of experience in Customer Experience, Success, or Lead Operations—preferably in *multi-location service chains like healthcare, beauty, hospitality, or wellness. * Proven track record of improving Lead-to-Visit and Connect Ratios* at scale. Comfortable managing both in-house and outsourced teams, especially in performance coaching and quality assurance. Strategic thinker with a systems mindset—yet willing to deep dive into daily dashboards and training sessions when needed. Knowledge of CRMs, call routing systems, and marketing automation tools is a plus. Exceptional communication and stakeholder alignment skills—especially with Product, Tech, Marketing, and Clinic Ops. Why Berkowits? We’re at a pivotal stage of evolution—blending a 35+ year legacy with cutting-edge tech, AI skin/hair diagnostics, and omnichannel patient journeys. This role is central to how our brand is experienced, how our systems scale, and how our patients stay for life. Reports to: CEO Team Size: CX Leads, QA/Trainers, Contact Centre Supervisors Tools Used: Salesmax.ai | Zenoti | Altius CRM | WhatsApp Business | CloudConnect

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Solution and configure Zenoti to meet customer’s business processes Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Extract, transform and load data across systems into Zenoti Identify significant risks, unknowns, and define and drive mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction Stay up-to-date with product knowledge, business flow, sales process and market dynamic. Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience Maintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? 1-7 years of experience in implementing software systems with hands-on experience in data transformation, system validation, and migration tasks. Deep knowledge of features in MS Excel, working knowledge of database systems a plus Ability to use tools/scripts to transform data for setting up customer sites Ability to innovate and develop tools to enhance the migration process Experience with data migrations and data mapping Good to have knowledge of Web Design using HTML, Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti A technology-centric background Strong logical, analytical, and problem-solving skills Excellent communication skills Can work in a fast-paced environment across multiple projects. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What's the opportunity? Are you passionate about turning data into strategic insights? As a Senior Data Analyst, your work as an individual contributor will play a pivotal role in empowering our sales organization with clear, actionable insights that drive strategic decisions and business growth. You will work closely with the sales teams and senior leadership to: Track, analyze, and interpret sales data to identify trends and provide clear, actionable recommendations to meet company objectives. Translate complex data into clear and concise reports. Design, build, and maintain key sales reports and dashboards, ensuring consistency and accuracy. Maintain accurate open pipeline and sales forecasts to support data-driven decisions. Partner with Sales Enablement to identify training opportunities. As a trusted partner to sales leadership, you will be counted on to uncover key insights that drive positive change and find answers to the hard questions. The ideal candidate is adept at translating complex data into actionable steps and clear insights, possesses strong analytical skills, and has a keen understanding of the SAAS industry. Requirements What will I be doing? Develop and maintain dashboards, reports, and visualizations to communicate key metrics. Identify trends, patterns, and anomalies in sales data to inform strategic decision-making. Conduct analyses to support sales initiatives, pricing strategies, and market expansion. Assist in the development and implementation of data-driven sales strategies. Provide monthly analysis and insights to internal stakeholders. Oversee the sales funnel and ensure that its always accurate and up to date. Collaborate with multiple levels in sales and marketing as well as cross functional teams such as finance and services. Partner with Sales Enablement to identify training opportunities. What skills do I need? Education & Experience Bachelor’s degree in Business, Statistics, Data Science, or a related field. 8+ years of experience in sales data analysis, preferably in a SAAS or technology-focused company. Proficient in Salesforce and PowerBI for data visualization (Quicksight experience is a plus). Advanced proficiency in Excel and SQL for data manipulation and analysis. Deep understanding of Salesforce. Additional tech stack experience, such as Outreach and Zuora, is beneficial. Strong business acumen with a deep understanding of how sales organizations operate and scale. Proven expertise in tracking sales KPIs, analyzing trends, forecasting, and delivering insights to executive teams and leadership in a SaaS environment. Ability to adapt to evolving technologies and tools in the SAAS industry. Competencies Exceptional analytical skills with a meticulous focus on data accuracy, presentation, and process-driven insights. Ability to analyze large datasets, extract meaningful insights, and translate findings into actionable recommendations. Excellent verbal and written communication, presentation, and persuasion skills. Skilled at translating complex data into clear, impactful insights for non-technical audiences Experience collaborating and presenting findings to the executive team, leadership, sales teams, and cross functional departments. Work Ethic Team player with a proactive mindset, strong initiative, and a results-oriented approach. A strong sense of ownership and a proactive attitude, used to working independently without much oversight. Flexibility to adjust hours during critical business periods such as month-end, quarter-close, or year-end to ensure smooth operations. Hours 13:30 – 22:30 pm IST Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Join Zenoti and be a part of our mission to empower wellness businesses worldwide! Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Design, architect, develop and maintain components of Zenoti Collaborate with a team of product managers, developers, and quality assurance engineers to define, design and deploy new features and functionality Build software that ensures the best possible usability, performance, quality and responsiveness of features Work in a team following agile development practices (SCRUM) Learn to scale your features to handle 2x to 4x growth every year and manage code that has to deal with millions of records and terabytes of data Release new features into production every month and get real feedback from thousands of customers to refine your designs Be proud of what you work on, and obsess about the quality of your work. Join our team to do the best work of your career. What skills do I need? 6+ years' experience developing ETL solutions and data pipelines with expertise in processing trillions of records efficiently 6+ years' experience with SQL Server, T-SQL, stored procedures, and deep understanding of SQL performance tuning for large-scale data processing Strong understanding of ETL concepts, data modeling, and data warehousing principles with hands-on experience building data pipelines using Python Extensive experience with Big Data platforms including Azure Fabric, Azure Databricks, Azure Data Factory (ADF), Amazon Redshift, Apache Spark, and Delta Lake Expert-level SQL skills for complex data transformations, aggregations, and query optimization to handle trillions of records with optimal performance Hands-on experience creating data lakehouse architectures and implementing data governance and security best practices across Big Data platforms Strong logical, analytical, and problem-solving skills with ability to design and optimize distributed computing clusters for maximum throughput Excellent communication skills for cross-functional collaboration and ability to work in a fast-paced environment with changing priorities Experience with cloud-native data solutions including Azure Data Lake, Azure Synapse, and containerization technologies (Docker, Kubernetes) Proven track record of implementing CI/CD pipelines for data engineering workflows, automating data pipeline deployment, and monitoring performance at scale Benefits Attractive Compensation Comprehensive medical coverage for yourself and your immediate family An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Title: Head of Customer Experience Location: Head Office – Okhla, New Delhi Type: Full-Time Salary: Up to ₹11.5 LPA About the Role At Berkowits Hair and Skin Clinics, we're on a mission to build a gold standard in personalised aesthetic care. With 48+ clinics and a robust digital presence, customer experience isn’t a department—it’s the heart of our service. We’re looking for a Head of Customer Experience to take full ownership of the *entire lead-to-loyalty journey—from digital ad click to clinic revisit. This is a high-impact leadership role where strategy meets execution—ideal for someone who thrives on improving systems, motivating teams, and reducing friction across channels. Key Responsibilities Lead Flow & Conversion Optimisation Conduct regular audits of the lead journey—from acquisition (Organic, Paid, Referrals) to in-clinic consultation—across in-house and outsourced teams. Identify bottlenecks in connect rates and drop-offs; define and implement solutions to improve: Lead response time Connect rate Lead to Visit rate (target 10%) Optimise lead routing, prioritisation logic, and follow-up frequency based on source quality and patient readiness. * Increase performance of *drip marketing, remarketing, and reactivation campaigns* to reduce churn and boost LTV. Outsourced Contact Centre Oversight Manage the performance of our outsourced contact centre teams, including: Quality audits and training programs Call disposition SOPs and escalation handling Regular refreshers, onboarding modules, and rebuttal scripts Standardise KPIs, SLAs, and daily/weekly MIS across both in-house and external partners CRM & Tech Stack Integration Audit and improve utilisation across: Zenoti– Appointment Management & POS SalesMax.ai – In-house Lead CRM Outsourced Call Centre CRM * *CloudConnect* – In-Clinic Call Handling * *Tata Telephony* – IVR Routing Identify overlaps and underused capabilities. Recommend integrations or replacements to ensure unified visibility and seamless handoffs. Set up automated, omnichannel follow-ups through SMS, WhatsApp, email, and voice. *Performance Tracking & Reporting* Define, benchmark, and continuously improve key metrics: Lead-to-Visit Ratio Connect Rate Conversion Rate Response Time Repeat Visit Rate CSAT (Customer Satisfaction Score) Lead development of live dashboards and periodic reporting cadence for internal and external teams. CX Process Design & Capability Building Establish and refine SOPs for: Lead Handling & Scheduling Escalation Resolution Call Disposition & Data Hygiene Build frameworks for: Team KRAs & KPIs Agent Training & Coaching Hiring, Onboarding & Feedback Loops Quality Audits & Supervisor Reviews * Evaluate the structure and ROI of setting up dedicated *Quality, Training, and Retention sub-teams. Strategic Growth Projects Pilot and scale CX experiments to boost: Repeat visits Reactivation of inactive leads Conversion scripts and rebuttal handling * Recommend tech-led and human-led CX interventions with a focus on *low-effort–high-impact outcomes*. Who You Are 10–15 years of experience in Customer Experience, Success, or Lead Operations—preferably in *multi-location service chains like healthcare, beauty, hospitality, or wellness. * Proven track record of improving Lead-to-Visit and Connect Ratios* at scale. Comfortable managing both in-house and outsourced teams, especially in performance coaching and quality assurance. Strategic thinker with a systems mindset—yet willing to deep dive into daily dashboards and training sessions when needed. Knowledge of CRMs, call routing systems, and marketing automation tools is a plus. Exceptional communication and stakeholder alignment skills—especially with Product, Tech, Marketing, and Clinic Ops. Why Berkowits? We’re at a pivotal stage of evolution—blending a 35+ year legacy with cutting-edge tech, AI skin/hair diagnostics, and omnichannel patient journeys. This role is central to how our brand is experienced, how our systems scale, and how our patients stay for life. Reports to: CEO Team Size: CX Leads, QA/Trainers, Contact Centre Supervisors Tools Used: Salesmax.ai | Zenoti | Altius CRM | WhatsApp Business | CloudConnect

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Understanding the needs and process pains of relevant Business Decision Makers to identify opportunities where Zenoti's software solution can add long-term value. Identifying potential customers & creating a database with tools like Hunter, Rocketreach, ZoomInfo, etc. Creating compelling email campaigns & liaising with SDRs from across the globe to convert a database of prospects into opportunities. Being the primary expert of Zenoti's product offerings to help answer any initial questions a potential customer may have. Meeting and exceeding monthly and quarterly targets, pipeline generation and activity-based targets. What skills do I need? Internship or prior work experience in Email Marketing, Account Based Marketing, Market Research, Data Mining and MS Excel Strong interpersonal communication skills with attentive listening, and superior writing. Desire to work in a competitive environment where one's growth potential is driven by one's abilities and attitude. General knowledge of the IT Software industry and SaaS Industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately. Knowledge of Sales Processes and adhering to such established processes & software like Outreach, Salesforce, Jira. Experience or an understanding of the beauty wellness industry is a plus Experience in Email Marketing or Account Based Marketing is a plus Experience in working for regions like North America, Europe Africa & IMEA is a plus Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti's platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What's the opportunity? This position will have ownership of the Accounts Receivable/Revenue Operations process and being responsible for managing the team for the revenue by processing invoices, resolving missed payments, updating financial records. What will I be doing ? Manage the team for Invoicing, Collections, Cash Applications, Dispute Resolution, and Reporting Design and Drive Process Metrics of Order to Cash. Providing financial analysis to prioritize and lead cost reduction efforts Collecting and analyzing quantitative data and provide insights to the Manager Make recommendations to improve the quality of invoicing and collection procedures Audits method and procedures of accounts receivable function to improve efficiency Communicating results to business leaders in the company Working with the functional leaders and other internal groups to build scalable processes Coach the team members and drive internal processes to align with the Company's objectives. What Skills do I need? Graduate or Postgraduate in any field. Possess 5 years of work experience in Accounts Receivable or Revenue Operations Excellent written and oral communication skills. Excellent Analytical skills (MS Excel). Proven ability to develop new ideas and creative solutions. Proven ability to work successfully in an ambiguous environment. Proven ability to meet tight deadlines and prioritize workload. Experience in SAAS/ IT industry is an added advantage. Benefits A competitive salary and wellness benefits. Comprehensive medical coverage for yourself and your immediate family An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions Unlimited vacation Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Understanding the needs and process pains of relevant Business Decision Makers to identify opportunities where Zenoti's software solution can add long-term value. Identifying potential customers & creating a database with tools like Hunter, Rocketreach, ZoomInfo, etc. Creating compelling email campaigns & liaising with SDRs from across the globe to convert a database of prospects into opportunities. Being the primary expert of Zenoti's product offerings to help answer any initial questions a potential customer may have. Meeting and exceeding monthly and quarterly targets, pipeline generation and activity-based targets. What skills do I need? Internship or prior work experience in Email Marketing, Account Based Marketing, Market Research, Data Mining and MS Excel Strong interpersonal communication skills with attentive listening, and superior writing. Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude. General knowledge of the IT Software industry and SaaS Industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately. Knowledge of Sales Processes and adhering to such established processes & software like Outreach, Salesforce, Jira. Experience or an understanding of the beauty wellness industry is a plus Experience in Email Marketing or Account Based Marketing is a plus Experience in working for regions like North America, Europe Africa & IMEA is a plus Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Title: Sales Head / Senior Sales Counselor Location: The Face Company, M Block Market, GK2, New Delhi Industry: Luxury Aesthetics & Wellness Experience: Minimum 3 years in premium beauty/wellness/aesthetics or luxury service sales About The Face Company Where clinical precision meets artistic excellence. At The Face Company, we redefine beauty with international techniques, world-class treatments, and an obsessive commitment to results. We are a luxury destination for semi-permanent makeup, skin health, and wellness solutions — all under one elegant roof. Role Overview As the Sales Head / Senior Sales Counselor, you will be the face of our premium offerings. Your primary responsibility is to convert high-intent leads into long-term clients , consultatively selling services and packages that are tailored to their needs, while elevating every interaction with luxury and empathy. Key Responsibilities Lead Conversion: Handle inbound and walk-in leads, conduct in-depth consultations, and close service and membership package sales confidently. Client Profiling: Understand client preferences, skin goals, and pain points to recommend the most suitable treatments. Package Upselling: Strategically introduce high-ticket packages or add-ons with clarity, conviction, and zero pushiness. CRM Ownership: Maintain accurate records of follow-ups, conversations, client notes, and lead nurturing strategies via the CRM. Sales Reporting: Share weekly sales reports, conversion metrics, and goal progress with management. Coordination: Collaborate with front desk, clinical team, and marketing to align on campaign leads and performance. On-Ground Promotions: Actively participate in events, launches, and client engagement activities to boost conversions. Ideal Profile Proven success in closing high-value services or packages in aesthetics, beauty, wellness, or luxury retail Polished, articulate, and emotionally intelligent with excellent presentation skills Strong understanding of the luxury consumer psyche — patient, proactive, and never transactional Confident in suggesting services across multiple categories (skin, brows, injectables, etc.) Fluent in English and Hindi Tech-savvy with experience in CRM tools (e.g., Zenoti, Salesforce, HubSpot) Performance Metrics Lead-to-conversion ratio Revenue generated via individual sales Client retention & rebooking rates Package penetration rate across services

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Lead by example as a hands-on DevOps Manager, actively participating in technical implementation while setting strategic direction Establish and maintain DevOps best practices, standards, and frameworks across the organization with practical, implementable solutions Architect and personally contribute to Infrastructure as Code (IaC) solutions using Terraform for multi-tenant environments Perform regular code reviews and pair programming sessions to elevate team capabilities and ensure quality Troubleshoot complex production issues alongside the team, providing technical guidance and mentorship in real-time Create and maintain security-first deployment strategies and disaster recovery procedures, including regular testing and validation Drive the adoption of modern DevOps practices by implementing working prototypes and proof-of-concepts Optimize cloud costs through hands-on analysis and implementation of resource utilization strategies Serve as both technical mentor and DevOps evangelist, translating industry best practices into actionable implementations What skills do I need? 10+ years of overall experience in Software Engineering with 5+ years of hands-on DevOps experience and 2+ years leading technical teams Demonstrated technical proficiency in Terraform with examples of complex infrastructure implementations Proven experience building and managing infrastructure in Azure or AWS cloud platforms (preferably Azure with understanding on AWS) Advanced scripting abilities in Python and PowerShell with a portfolio of automation solutions Practical experience implementing and maintaining CI/CD pipelines in production environments ideally Azure DevOps and Jenkins Hands-on expertise with Kubernetes cluster management, including troubleshooting and optimization Experience mentoring junior engineers through direct technical collaboration and knowledge sharing Ability to balance strategic thinking with tactical execution in fast-paced environments Nice To Have Active Azure or AWS certifications demonstrating current technical knowledge Experience implementing cost optimization strategies that delivered measurable savings Practical implementation of GitOps workflows in production environments Track record of improving team performance through technical coaching and mentorship Experience building and deploying microservices architectures at scale Experience on Team City Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue. Drive demos, walk-throughs and solution reviews with customers. Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Configure Zenoti to meet customer business scenarios Identify risks based on current product capabilities; define and implement mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service. Stay up-to-date with product knowledge, business flow, sales process, and market dynamics. To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios. Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? 4-8 years of experience in Implementation and support of Enterprise products Strong software background and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions. Proven fast learner of enterprise applications, experience in implementing cloud solutions. Proven successful track record in large scale enterprise implementations involving integrations using APIs and web services, data analysis/ data migrations, Experience driving technical discussions, discovery workshops with customers, mapping business requirements to product functionality, for maximum customer impact and understanding. Strong verbal and written communication skills, especially in the areas of requirements and solution documentation. Ability to manage and work across multiple projects. Experience working with remote teams across different timezones Strong ability to demo/train and deliver excellent customer presentations. Strong logical, analytical and problem-solving skills Open to travel on short notice to customer locations when required Good to have knowledge of Web Design using HTML, JavaScript Good understanding of MS Office, JIRA, Basecamp applications Ability to learn new skills and operate in a fast-paced and changing environment. Experience in the wellness/spa industry is a plus. Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

```html About the Company Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes. Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com About the Role The Sales Development Representative at Zenoti generates and qualifies sales leads through market research, cold calling and other lead generation tools. The Sales Development Representative coordinates with the sales team to ensure successful connections with prospective customers, actively pursues existing leads, and helps process leads from mailers campaigns and other marketing efforts, as well as trade shows and other events. Responsibilities You will work with the sales and lead generation teams to source new sales opportunities Perform inbound lead follow-up, and outbound prospecting/cold calling Create and qualify opportunities by understanding customer needs and requirements Research accounts, identify and build relationships with key decision makers and generate interest Maintain and expand a database of prospects Team with channel partners to build sales pipeline and close deals Assess, qualify and transfer leads to the appropriate Account Executive for a formal sales presentation Qualifications Bachelor’s Degree preferred (or equivalent professional experience) Demonstrated experience in inside sales, sales, or lead generation, preferably within the SaaS industry Strong phone presence and experience dialing high volume of calls per day Very strong interpersonal and communication skills Business acumen, to understand the landscape of the opportunity, and the needs of prospective customers Ability to conceptualize and explain complex concepts in a clear and compelling way Ability to multi-task, prioritize and manage time effectively and independently Must have knowledge of social networking sites and popular business directories Experience in the salon, spa, medical spa, or fitness industry a plus

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Design, develop, test, release and maintain components of Zenoti Collaborate with a team of PM, DEV, and QA to release features Work in a team following agile development practices (SCRUM) Build usable software, released at high quality, runs at scale and is adopted by customers Learn to scale your features to handle 2x ~ 4x growth every year and manage code that has to deal with millions of records, and terabytes of data Release new features into production every month, and get real feedback from thousands of customers to refine your designs Be proud of what you work on, obsess about the quality of the work you produce What skills do I need? 3+ years of experience in designing and developing applications on the Microsoft stack Strong background in building web applications Strong experience in HTML, Javascript, CSS, jQuery, .NET/IIS with C# Proficient in working with Microsoft SQL Server Experience in developing web applications using Angular/Flutter/Dart a plus Strong logical, analytical and problem-solving skills Excellent communication skills Can work in a fast-paced, ever-changing, startup environment. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What’s the opportunity? We are looking for a Sr. Recruitment Partner to join the Talent Acquisition team in our Hyderabad office. What will I be doing? Consult, design, develop, deploy, and facilitate a suite of talent acquisition strategies in line with business goals and objectives while ensuring a smooth process and exceptional candidate experience. This will include Having an in-depth understanding of the SaaS industry & positions recruiting for Effective networking through referral/reference contacts, internal employees, conducting industry research Planning, executing and measuring multi-channel sourcing efforts Scheduling Tests and Interviews Working with hiring managers on complex, strategic offers What skills do I need? 7-10 years of relevant experience in Product & Non-Product Recruitment Bachelor's degree or equivalent practical experience Hands-on Recruiting experience, building and delivering applicant pipelines and planning/executing strategy, influencing leaders and partners Significant thought and creativity to source and interview for critical, niche positions Ability to influence complex decisions, teams, and departments Deep and broad understanding of the business Ability to focus discussion on issues impacting the candidate Excellent communication, consultative and negotiating skills Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Now: https://zenoti.thescooter.in Start your journey with Zenoti Senior Account Executive – Zenoti Location: Hyderabad (On-site) | Experience: 2–5 years | Industry: SaaS / Wellness Tech About Zenoti: Zenoti is a leading global SaaS platform trusted by 30,000+ salons, spas, and wellness brands across 50+ countries. We help businesses manage bookings, payments, marketing, and guest experiences through one powerful, enterprise-grade system. What You’ll Do: Own the complete sales cycle: from discovery to demo, proposal to close Sell to Director-level decision-makers across APAC mid-market wellness brands Run structured 30–60 day sales cycles with average deal sizes of $25–50K Partner with Sales Engineers for solutioning and custom demos Use HubSpot, Gong, and LinkedIn Sales Navigator for data-driven outreach Drive revenue attainment and meet quarterly closing targets What You’ll Bring: 2–5 years of experience in SaaS or tech sales, with new business closing experience Strong skills in discovery, product demos, and deal negotiation Confidence in handling multi-stakeholder deals and influencing Director-level buyers A team-first mindset with the ability to work cross-functionally Familiarity with CRM and sales tech stack; wellness sector experience is a plus Why Join Zenoti: Help modernize a high-growth, high-impact industry Sell a complete, trusted platform with real customer results Work with a global sales team and enterprise-grade processes Enjoy a collaborative, high-performance culture from Day 1 We offer competitive salary and uncapped incentive potential Apply Now: https://zenoti.thescooter.in

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com Key Responsibilities Edit and proofread user documentation, training content, and release communications for clarity, grammar, structure, accuracy, and tone. Ensure that all content aligns with Zenoti's editorial guidelines, Microsoft Style Guide principles, and web accessibility standards. Collaborate with the Lead for Content Localization to ensure that content is optimized for localization compatibility and can be accurately translated with minimal human intervention. Validate terminology consistency, plain language use, and sentence structure to improve the performance of AI-based translation and summarization tools . Provide detailed, constructive feedback to technical writers, supporting a culture of continuous learning and editorial excellence. Develop and maintain editorial templates, checklists, and quality benchmarks for documentation and microcopy. Perform final quality assurance reviews before publishing to the Help Center and other customer-facing platforms. Stay current with AI-powered content tools (e.g., grammar correction, summarization, SEO optimization, localization QA) and incorporate them into editorial workflows. Collaborate with SMEs, product managers, designers, and engineers to fact-check and validate technical accuracy. Participate in ongoing process improvements related to documentation workflows, metrics, and editorial automation. Qualifications Bachelor's or Master's degree in English, Journalism, Technical Communication, Computer Science, Engineering, or a related field. 8+ years of experience in technical editing, ideally in a SaaS or B2B product environment. Excellent command of English grammar, syntax, and style. Familiarity with structured authoring tools (e.g., Paligo, MadCap Flare), CMS platforms, and HTML/XML-based authoring environments. Demonstrate experience in working with Gen AI. Strong knowledge of content architecture, page composition, and digital readability principles. High attention to detail and the ability to prioritize under tight deadlines. Preferred Skills Strong familiarity with technical writing and the ability to apply inclusive language and formatting principles to ensure content is accessible and user-friendly for diverse audiences. Solid understanding of best practices for technical documentation , including keyword integration, metadata optimization, and structuring for enhanced searchability within Help Centers and AI Assistant's search engines. Proficiency in leveraging AI-powered editorial tools (e.g., Grammarly, Writer, ChatGPT, or other LLM-based applications) to enhance consistency, clarity, and editorial efficiency across content types. Exposure to structured authoring, version-controlled content environments, and the ability to work effectively within content management systems (CMS) or documentation platforms. Why Join Zenoti? Drive content quality in a high-impact role within a global tech product company. Collaborate with a cross-functional team of talented writers, designers, and developers. Help shape content experiences used by thousands of customers across 50+ countries. Gain hands-on experience with cutting-edge AI tools and global content delivery platforms. If you're passionate about high-quality content, understand how AI and localization shape user experience, and thrive in a fast-paced, collaborative environment—we'd love to hear from you. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com Key Responsibilities Edit and proofread user documentation, training content, and release communications for clarity, grammar, structure, accuracy, and tone. Ensure that all content aligns with Zenoti's editorial guidelines, Microsoft Style Guide principles, and web accessibility standards. Collaborate with the Lead for Content Localization to ensure that content is optimized for localization compatibility and can be accurately translated with minimal human intervention. Validate terminology consistency, plain language use, and sentence structure to improve the performance of AI-based translation and summarization tools. Provide detailed, constructive feedback to technical writers, supporting a culture of continuous learning and editorial excellence. Develop and maintain editorial templates, checklists, and quality benchmarks for documentation and microcopy. Perform final quality assurance reviews before publishing to the Help Center and other customer-facing platforms. Stay current with AI-powered content tools (e.g., grammar correction, summarization, SEO optimization, localization QA) and incorporate them into editorial workflows. Collaborate with SMEs, product managers, designers, and engineers to fact-check and validate technical accuracy. Participate in ongoing process improvements related to documentation workflows, metrics, and editorial automation. Qualifications Bachelor’s or Master’s degree in English, Journalism, Technical Communication, Computer Science, Engineering, or a related field. 8+ years of experience in technical editing, ideally in a SaaS or B2B product environment. Excellent command of English grammar, syntax, and style. Familiarity with structured authoring tools (e.g., Paligo, MadCap Flare), CMS platforms, and HTML/XML-based authoring environments. Demonstrate experience in working with Gen AI. Strong knowledge of content architecture, page composition, and digital readability principles. High attention to detail and the ability to prioritize under tight deadlines. Preferred Skills Strong familiarity with technical writing and the ability to apply inclusive language and formatting principles to ensure content is accessible and user-friendly for diverse audiences. Solid understanding of best practices for technical documentation, including keyword integration, metadata optimization, and structuring for enhanced searchability within Help Centers and AI Assistant’s search engines. Proficiency in leveraging AI-powered editorial tools (e.g., Grammarly, Writer, ChatGPT, or other LLM-based applications) to enhance consistency, clarity, and editorial efficiency across content types. Exposure to structured authoring, version-controlled content environments, and the ability to work effectively within content management systems (CMS) or documentation platforms. Why Join Zenoti? Drive content quality in a high-impact role within a global tech product company. Collaborate with a cross-functional team of talented writers, designers, and developers. Help shape content experiences used by thousands of customers across 50+ countries. Gain hands-on experience with cutting-edge AI tools and global content delivery platforms. If you're passionate about high-quality content, understand how AI and localization shape user experience, and thrive in a fast-paced, collaborative environment—we’d love to hear from you. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Apply Now: https://zenoti.thescooter.in Start your SaaS sales journey with Zenoti Sales Development Representative (SDR) Location: Hyderabad (On-site) | Experience: 2-5 years | Industry: SaaS / Wellness Tech About Zenoti: Zenoti is a global SaaS leader powering wellness brands across 50+ countries, trusted by names like European Wax Center, Kaya Skin Clinic, Toni&Guy, and Sono Bello. Our platform helps salons, spas, and wellness brands modernize their operations through an all-in-one cloud-based system. Why This Role: Break into SaaS sales in a niche, fast-growing vertical with global demand. As an SDR, you’ll be the first point of contact for APAC mid-market prospects, helping them discover Zenoti’s value. Key Responsibilities: Identify and prospect mid-market wellness brands in the APAC region Set up qualified meetings with Director-level buyers Generate pipeline and support AEs in opportunity progression Use HubSpot, Gong, and LinkedIn Sales Navigator for structured outreach Meet targets for meetings set, opportunities created, and pipeline value What We’re Looking For: 0–2 years in sales, business development, or customer-facing roles Strong communication and resilience under rejection Curiosity and learning mindset about SaaS and wellness A team-first attitude and hunger to grow fast in a sales career Why Join Zenoti: Direct path to an Account Executive role Niche, recession-proof industry with recurring revenue Structured training and mentoring from a global team Supportive sales culture with proven success stories Competitive compensation with performance-based incentives

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Solution and configure Zenoti to meet customer's business processes Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Extract, transform and load data across systems into Zenoti Identify significant risks, unknowns, and define and drive mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction Stay up-to-date with product knowledge, business flow, sales process and market dynamic. Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience Maintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization's goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? Deep knowledge of advanced features in MS Excel, working knowledge of database systems a plus Ability to use tools/scripts to manage and transform data for setting up customer sites Ability to innovate and develop tools to enhance the migration process Experience with data migrations and data mapping Good to have knowledge of Web Design using HTML, JavaScript Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti A technology-centric background Strong logical, analytical, and problem-solving skills Excellent communication skills Can work in a fast-paced environment across multiple projects. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti's platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte's 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com We're looking for a creative spark! If you're someone who thinks in grids, plays with pixels, and loves bringing stories to life — we've got a spot for you at Zenoti . We're on the lookout for a Design & Video Intern to support our employer branding and internal comms team. What you'll do: Design engaging social media creatives and event assets Edit short-form videos and reels (think storytelling, not just trimming) Work closely with content and marketing teams on fun campaigns Learn, experiment, and have your ideas actually used Help plan and capture steady content Who we're looking for: A student or fresher with a strong sense of aesthetics Hands-on experience with tools like Canva, Figma, Premiere Pro or CapCut A portfolio (even a simple one!) that shows your creativity Bonus: motion graphics, meme game, or typography obsessions Location: Hyderabad Duration: 3–6 months Stipend offered Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Solution and configure Zenoti to meet customer’s business processes Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Extract, transform and load data across systems into Zenoti Identify significant risks, unknowns, and define and drive mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction Stay up-to-date with product knowledge, business flow, sales process and market dynamic. Build expertise on data migration tools and techniques, legacy software data structures in order to improve the quality of customer onboarding experience Maintain complete documentation and follow organizational processes to ensure the successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? Deep knowledge of advanced features in MS Excel, working knowledge of database systems a plus Ability to use tools/scripts to manage and transform data for setting up customer sites Ability to innovate and develop tools to enhance the migration process Experience with data migrations and data mapping Good to have knowledge of Web Design using HTML, JavaScript Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti A technology-centric background Strong logical, analytical, and problem-solving skills Excellent communication skills Can work in a fast-paced environment across multiple projects. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What will I be doing? Work with customers to define requirements and help them adopt Zenoti solutions to streamline operations and increase revenue. Drive demos, walk-throughs and solution reviews with customers. Solution, design and setup proof of concepts and pilots for the high priority and large customers ensuring successful implementations. Configure Zenoti to meet customer business scenarios Identify risks based on current product capabilities; define and implement mitigation plans Address customer issues and concerns in a timely fashion to ensure customer satisfaction In this customer-facing role, you will need to align working hours to overlap customer timezone to build customer relationships and satisfaction by providing exceptional and timely service. Stay up-to-date with product knowledge, business flow, sales process, and market dynamics. To be successful in this role, you must be able to demonstrate that you have deep subject matter expertise in the product and a keen technical understanding of the product, all the integration points, and enterprise scenarios. Maintain complete documentation and follow organizational processes to ensure successful implementation of Zenoti products. Ensure the adherence to SLAs, and key metrics according to the organization’s goals and objectives Coordinate with internal teams as needed to meet customer needs and requirements, while managing customer expectations. What skills do I need? 1-8 years of experience in Implementation and support of Enterprise products Strong software background and ability to master product functionality, boil down complex requirements into coherent and viable product design and configure software solutions. Proven fast learner of enterprise applications, experience in implementing cloud solutions. Proven successful track record in large scale enterprise implementations involving integrations using APIs and web services, data analysis/ data migrations, Experience driving technical discussions, discovery workshops with customers, mapping business requirements to product functionality, for maximum customer impact and understanding. Strong verbal and written communication skills, especially in the areas of requirements and solution documentation. Ability to manage and work across multiple projects. Experience working with remote teams across different timezones Strong ability to demo/train and deliver excellent customer presentations. Strong logical, analytical and problem-solving skills Open to travel on short notice to customer locations when required Good to have knowledge of Web Design using HTML, JavaScript Good understanding of MS Office, JIRA, Basecamp applications Ability to learn new skills and operate in a fast-paced and changing environment. Experience in the wellness/spa industry is a plus. Eagerness to learn about the opportunities and challenges driving revenue in the health and wellness industry. Why Zenoti? Be part of an innovative company that is revolutionizing the wellness and beauty industry. Work with a dynamic and diverse team that values collaboration, creativity, and growth. Opportunity to lead impactful projects and help shape the global success of Zenoti’s platform. Attractive compensation. Medical coverage for yourself and your immediate family. Access to regular yoga, meditation, breathwork, and stress management sessions. We also include your family in benefit awareness initiatives. Regular social activities, and opportunities to give back through social work and community initiatives. Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com We’re looking for a creative spark! If you're someone who thinks in grids, plays with pixels, and loves bringing stories to life — we’ve got a spot for you at Zenoti . We’re on the lookout for a Design & Video Intern to support our employer branding and internal comms team. What You’ll Do Design engaging social media creatives and event assets Edit short-form videos and reels (think storytelling, not just trimming) Work closely with content and marketing teams on fun campaigns Learn, experiment, and have your ideas actually used Help plan and capture steady content Who We’re Looking For A student or fresher with a strong sense of aesthetics Hands-on experience with tools like Canva, Figma, Premiere Pro or CapCut A portfolio (even a simple one!) that shows your creativity Bonus: motion graphics, meme game, or typography obsessions Location: Hyderabad Duration: 3–6 months Stipend offered Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.